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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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T
TRISHNA ROY
from Bengaluru, Karnataka
Jan 31, 2017
Resolved
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Address: 560068
Website: www.flipkart.com

I made a purchase from flipkart.com amounting 629 INR. After returning it back, I got the amount back from flipkart on 2nd January. After that repeatedly on 4th and 10th January the same amount got deducted twice from my bank account. So a total of 1258INR got deduced without notifying me illegally. I tried to raise the concern with flipkart multiple time through phone calls and e-mails. They just gave a probable timeline for providing resolution. The final date was 28th January. So, after that when I did not received even a call from Flipkart, I called them back 3times.Each time the customer care executives heard the entire scenario and told me to be online while they will check the situation, they disconnected the call with informing me. I am utterly disappointed with this kind of regular harassment from Flipkart now.
+1 photos
May 14, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2017
Flipkart Customer Care's response
Issue is taken up internally follow up will be made till closure.
Feb 19, 2017
Updated by TRISHNA ROY
I did not received any kind of assurance from flipkart yet.still waiting for the resolution.Don't know how long I have to wait to get my money back from them.I am utterly disappointed with the unprofessional conduct from clipart.
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    A
    Animesh Naik
    from Mumbai, Maharashtra
    Jan 31, 2017
    Resolved
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    Address: Thane, Maharashtra, 401107

    I had ordered Samsung earphone Samtek 1000 high on 18th of Jan and it got delivered on 22nd of January from Flipkart...After 5 days of delivery it is not working ...One side of the earphone is not working completely so what is the issue with it... What photo should i provide because ..I think it is an internal problem... So what should i do..??..I want a refund or a repair of the product...!!!
    Mar 9, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Feb 05, 2017
    Flipkart Customer Care's response
    Issue is taken up follow up will be made internally till closure.
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      R
      Roy81180
      Jan 31, 2017
      Resolved
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      Address: Solan, Himachal Pradesh, 173212

      It's not a matter of 1000 rs for me
      But i had faith in this company which i dont have now bought a cartridge for my printer which said 951xl though it was a genuine hp product as shown in the pic but i got fake product
      That was not it
      The product does not even fit in my printer
      I'll nevr by anything from this company again
      Mar 20, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Feb 16, 2017
      Flipkart Customer Care's response
      Spoke to customer and asked to share images of product and we will validate product is fake or not and take action on seller customer agreed and asked to send email to other email id hence cc to rai_7****@yahoo.com.
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        M
        mainanbabu
        from New Delhi, Delhi
        Jan 31, 2017
        Resolved
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        Address: New Delhi, Delhi, 110045
        Website: Bangalore

        Order ID: OD[protected]
        Order Date: 26 January, 2017 8:32 PM
        Dell Inspiron 5000 Core i5 7th Gen - (8 GB/1 TB HDD/Ubuntu/2 GB Graphics) W56652353TH Inspiron Notebook

        The laptop was delivered on 30 Jan 17 in a nice sealed box. But to my surprise when I opened the box it contained only the charger and not the laptop. I was totally shocked to see that. I called flipkart on 30 Jan 17 for reporting the issue and raised a return retuest also. But they responded in mail that it will take 7 working days and that too the resolution which will be provided after seven days was not assured. Since the order was paid through credit crad while ordering, My hard earned money is now stuck with Flipkart.
        Mar 12, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Feb 01, 2017
        Flipkart Customer Care's response
        Resolution: Spoke to customer he said box was nice packed and it was delivered to his wife but when he went at home and open box he found only charger and laptop was missing.
        TAT taken from customer for 24 hrs.
        Verified Support
        Feb 05, 2017
        Flipkart Customer Care's response
        Issue is addressed
        I bought lenovo k5note 1.5 months ago from flipkart and I lost bill of it.The imei numbers are
        Imei1:[protected]
        Imei2:[protected]
        Kindly send duplicate bill to my email id
        [protected]@gmail.com
        My contact number -[protected]
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          Z
          ZreRag CrEwz III
          from Kalpetta, Kerala
          Jan 31, 2017
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          Address: Kannur, Kerala, 670141
          Website: www.flipkart.com

          I have orderd a casual shoe on date jan15.. Till today i didnt delivered the product. All the day getting messages that you will get the product before 7 pm.. I called 3 times on customer care.. They are saying no problem u wilp get your product. I dont need your product. #### of flipkart... Mid finger salute for your poor delivery...
          Flipkart customer support has been notified about the posted complaint.
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            T
            Tarang Chokshi
            from Surat, Gujarat
            Jan 31, 2017
            Resolved
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            Resolved

            Address: 394107
            Website: www.flipkart.com

            My name is Tarang Chokshi
            email : [protected]@gmail.com
            I have ordered my JBL headphone (series - VX05038) from Flipkart -
            order no - OD[protected]
            invoice no. - F0YQI[protected]
            product received on[protected]

            After few days, My mic of headphone stop working. I have contact to flipkart for this issue after 2-3 days after getting over my busy schedule.
            Flipkart customer support member told me that- we can help you to exchange this. If you want to exchange your headphone, contact directly to JBL showroom near by you.I told him that my product is currently in warranty period. they declined and said to contact JBL support.
            I was just helpless at that time.
            @Flipkart, you are providing like that service ???? Havent you any idea how to give service properly to your customer.

            I inquired online from JBL website. they also not responding my Problem query.
            Now its more than one month and I am getting irritating

            In my city- Surat(Gujarat), there is no JBL showroom where I can atleast do inquiry.
            Help me to exchange it.
            Thanking you.
            Mar 8, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Feb 01, 2017
            Flipkart Customer Care's response
            Tried to call customer but incoming option not available hence email send to customer with resolution as we already gave same resolution to customer. Customer should visit ASC of JBL as product is out of return policy.
            Feb 02, 2017
            Updated by Tarang Chokshi
            Sorry to say flipkart. You havent tried.. My cell is 24*7 active and on..
            Every person's call I have attended who called me last week.
            Verified Support
            Feb 05, 2017
            Flipkart Customer Care's response
            Request customer to check with the registered mail, Customer should visit ASC of JBL as product is out of return policy.
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              Y
              Yallayya Nayak
              from Alwaye, Kerala
              Jan 31, 2017
              Resolved
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              Resolved

              Address: 560068
              Website: Flipkart.com

              Sir My Name is yallayya.a ... I have order a moto e3 power from flipkart.com. My order no is OD[protected].
              .and amount 7999. I have paid this money by the credit card... but Shipping address and phone number was mistake wrongly entered my friend name and adress, i want to change shipping address... so i have cancelled is product.. and want to order again... but still not refund my money to credit card or bank account... so plz plz help me... I lost my phone number also i[censored] want clarify any queries please contact through mail please sir

              my registered flipkart mail. I'd :[protected]@gmail.com
              Old phone :[protected] I lost it
              New number [protected]
              Please help sir
              +1 photos
              Mar 9, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Feb 05, 2017
              Flipkart Customer Care's response
              Issue is addressed and resolved.
              I bought lenovo k5note 1.5 months ago from flipkart and I lost bill of it.The imei numbers are
              Imei1:[protected]
              Imei2:[protected]
              Kindly send duplicate bill to my email id
              [protected]@gmail.com
              My contact number -[protected]
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                B
                Bhushanutekar
                from Mumbai, Maharashtra
                Jan 30, 2017
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra, 410209
                Website: Www.flipcart.com

                Hi team

                I want to make a complaint regarding flipcart.

                Company is in serving industry I think company has a very poor selling management. I was buying redmi product but site was very low. And within a seconds cellphone was sold out.how can this possible if they can't manage the website why this people still running the sites.

                My request is to send me the link to buy redmi note 4 as soon as possible. I don't want to wait for next sale.

                I experienced same issue for both the sales. If they are not able to provide me handset. You should ban There website for future sales for redmi note 4.

                Thank you
                Mar 4, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jan 31, 2017
                Flipkart Customer Care's response
                Hi Team,
                We are unable to find order detail or register contact number for given complaint.
                We request you to get in touch with our customer care team on below detail.
                We're available 24 hours a day.
                [protected] or[protected]
                Email :- [protected]@flipkart.com
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                  A
                  Adla saikumar
                  from Anantapur, Andhra Pradesh
                  Jan 30, 2017
                  Resolved
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                  Resolved

                  Address: Karimnagar, Andhra Pradesh, 505001
                  Website: www.flipkar.com

                  Dear sir I buy moto m in flikart they sent a defective product I want replace they cont replace my product or refund they saying phone is OK without hand on using app..they cheet me my phone camera not working when I take photos it shows black images ...I requested to flikart to replace they cont replaced phone and they are playing with there customer ..am loss 18000 please take action on flikart and there service center.
                  Mar 6, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 01, 2017
                  Flipkart Customer Care's response
                  We have already checked device and team of device is below 48 dgr hence we cant take product back. Customer want to return product back, as there is no defect we cant approve return.
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                    S
                    Sanjib Pushilal
                    from Delhi, Delhi
                    Jan 30, 2017
                    Resolved
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                    Resolved

                    Address: Hooghly, West Bengal, 712232
                    Website: Deliver obsolate materials of one out of two order with full payment of Rs.1338

                    With reference to Order No.OD[protected], please note I have booked two saree, out of which only one materials have been delivered today with poor quality / another items as against order with total payment of Rs.1338/-. Enclosed scan copy for your ready reference, please.

                    How can be possible from reputed company doing this type of casual mistake, when the said materials have been order for require it only urgent basis for immediate occasion at residence.

                    I need to get proper remedial measure on immediate basis.

                    Regards

                    Sanjib

                    [protected]
                    +2 photos
                    Mar 9, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 05, 2017
                    Flipkart Customer Care's response
                    Issue is addressed and resolved
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                      A
                      AkashCh
                      from Chandigarh, Chandigarh
                      Jan 30, 2017
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                      Address: Mohali, Punjab, 140413
                      Website: flipkart.com

                      Sir, I placed a CASH ON DELIVERY order of (https://www.flipkart.com/asus-zenfone-2-silver-32-gb/p/itme6cg7whgfznu7?pid=MOB... Asus Zenfone 2 (Silver, 32 GB) product which was available at 10, 999Rs at that time on flipkart.com on 26th January, 2017. I got a successful order message on my registered mobile number with the expected date of delivery which is 3rd of February, 2017. I was continuously tracking my order from the date I placed this order . Today I was to receive my order but the order has been cancelled without of any reason. Here's my tracking Order ID: OD[protected] .
                      +1 photos
                      Flipkart customer support has been notified about the posted complaint.
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                        R
                        Rajkishore kumar
                        from Suriapet, Telangana
                        Jan 30, 2017
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                        Address: Hyderabad, Andhra Pradesh

                        Sir I purchased 6 month before on 5th July.now is not working..That is 2 years warranty...Give me solution for that... Pigeon company Rice cooker..Below u can see I m supplying current but light is not coming in the rice cooker.
                        +2 photos
                        Jan 30, 2017
                        Updated by Rajkishore kumar
                        Give me solution to repair...

                        I had bought Lenovo K6 Power on dec 27th but now phone not at all working when ever restarting phone display fully blank and black colour. Thwn network complait and all do somthing fast please.
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                          R
                          Rajan PR
                          from Tirupati, Andhra Pradesh
                          Jan 30, 2017
                          Resolved
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                          Resolved

                          Website: www.flipkart.com

                          I have booked an Lenovo K5 note mobile on exchange offer on 24.01.2017. I have already made the payment.

                          The item tracking id is [protected] and it was supposed to be delivered on 25.01
                          17.
                          But it was not delivered and the reason quoted was that they were unable to reach me.
                          The same reason os being told repeatedly amd I haven't received the product so far.. It seems Flipkart finding a reason for the failure in delivering the prodict.
                          I have given the same feedback daily

                          It is a lesson for me not to buy any product in Flipkart by making payment in advance and suggest to go for only COD option So that the product will be delivered in time or you are not out of ocket. Please educate and suggest all your contacts .
                          Mar 4, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 01, 2017
                          Flipkart Customer Care's response
                          Spoke to customer and informed we will share feedback to delivery person and product is delivered and working fine.
                          Actually I am ordered back cover for Samsung galaxy j2 gold but flipkart sends Samsung galaxy j7 back cover
                          My order is cancel from flipkart and its order Id - OD[protected] and flipkart not refund till 55 days is already going..now i want your help please govenement of india help me..what can i do now and flipkart not answering me
                          Bought an Bajaj dry iron DX-6, thru flipcart on 10.8.2016, but it is not working now.Today on 23.1.17, I had registered a complaint with your customer care thru phone. complaint reg code is 11278948, which has been given me by your customer care.They promised that within couple of days a technician will be visiting me.

                          So please followup
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                            N
                            nishakiranbharti
                            from Ranchi, Jharkhand
                            Jan 29, 2017
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                            Address: Patna, Bihar, 801505
                            Website: flipkart.com

                            I have bought one mobile from flipkart, lyf flame 8, but i am having some performance issues and i am not liking the device at all.the thing is this is the third time i am sending them return request but without taking any notice they are saying they have resolved the issue.
                            that's why i chose consumer complaint.
                            the worst part this their customer support don't know how to talk, they are rude, is that the way to talk?

                            secondly they are saying me to go to service centre, are bhai if the product is not working or is defected kinndly replace it or return it.
                            if i have to go to service centre and all why wil i buy from flipkart and take that much tension

                            i will go n directly buy from mobile store na.

                            earlier i bought syska led bulb, till now i havent got the courier charges getting refunded

                            please provide help
                            i have full faith in you, cozwhenever i have complaint it has got resolved
                            Flipkart customer support has been notified about the posted complaint.
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                              N
                              nandinijayakumar
                              Jan 29, 2017
                              Resolved
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                              Resolved

                              Website: www.flipkart.com

                              I purchased iphont 6 on jan 24th but when i checked iphone warrenty status it shows the phone has Already been activated last year april.so they have sealed used product and sold to me . when i requested for return request they have rejected my request.
                              order id OD[protected].

                              I am really disappointed by such a poor customer service by flipkart.
                              if my ssue is not being addressed i would definitely escalate it.

                              Please look in to the issue and provide me the proper response for rejection.
                              Mar 8, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 05, 2017
                              Flipkart Customer Care's response
                              Issue is addressed and resolved
                              23 january i have ordered redmi note 4 but transaction completed but my phone was not ordered plz refund my payment.
                              [protected]@gmail.com
                              mob no. [protected]
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                                S
                                Savita Sharma Agarwal
                                from Nagpur, Maharashtra
                                Jan 29, 2017
                                Resolved
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                                Resolved

                                Address: 411048
                                Website: www.flipkart.com

                                Unbelievable pathetic service received from Flipkart and ekart logistics. The delivery date showed for the 28th of Jan however I did not receive the parcel. I kept contacting them to follow up and inform that I'm not available next week since I'm travelling. I was willing to pick up the parcel from the hub but they refused to share the address. To add to the harassment, they updated the delivery status as customer not available hence reattempt whereas there was no attempt made. I haven't been able to step out of home due to this non sense the entire day. Very disappointed and let down
                                Mar 1, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 29, 2017
                                Flipkart Customer Care's response
                                Spoke to customer as well as delivery executive and confirm product is delivered hence closing case.
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                                  K
                                  Kesavan Surya Sk
                                  from Kanchipuram, Tamil Nadu
                                  Jan 29, 2017
                                  Resolved
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                                  Resolved

                                  Address: Coimbatore, Tamil Nadu, 641012

                                  Phone display was damaged. but, touch is good working.Then headphone hole damaged any brand head phones connected but noise distrabed.please solved this problem.
                                  Thank you.
                                  Mar 9, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Jan 29, 2017
                                  Updated by Kesavan Surya Sk
                                  This problem is warranty claim or any cost but solve this problems.
                                  Verified Support
                                  Feb 05, 2017
                                  Flipkart Customer Care's response
                                  Information provided to the customer via email.
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                                    U
                                    Urvashi chandel
                                    from Mumbai, Maharashtra
                                    Jan 28, 2017
                                    Resolved
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                                    Resolved

                                    Website: www.flipkart.com

                                    Hi, i have order a bag for someone very close to me as gift and directly send to my relative house. the product is totally diffrent what i ordered. there is no similarity in the product which i ordered. i mean what kind of services you provided to your customer . Boss thats not a way to deal with the customers. Its really emberessing for us to to get that pathetic product and that was for gift. Please find an attachemnet of product what i ordered and what i get.
                                    Order Id:OD[protected]

                                    Please get back to me on my email id: [protected]@gmail.com
                                    +2 photos
                                    Mar 12, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 05, 2017
                                    Flipkart Customer Care's response
                                    Issue addressed and resolved
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                                      G
                                      Ganesh Arali
                                      from Mumbai, Maharashtra
                                      Jan 28, 2017
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka, 560058
                                      Website: Flipkart

                                      I have cancelled the order and i have already made the payment.But until i have not got the return amount.

                                      Return ID[protected]
                                      Phone no. - [protected]
                                      Mar 2, 2017
                                      Complaint marked as Resolved 
                                      problem solved
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                                        S
                                        Shadab Mehdi
                                        Jan 28, 2017
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                                        Address: Sahibganj, Jharkhand, 816109
                                        Website: [email protected]

                                        Not received my item and in you system in showing 25th Jan 2017 received .But I will not received item . My OD NO-OD[protected]

                                        Plese really
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