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Flipkart Complaints & Reviews

2.8
Updated: Dec 9, 2025
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Flipkart reviews & complaints page 1898

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S
Savita Sharma Agarwal
from Nagpur, Maharashtra
Jan 29, 2017
Resolved
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Address: 411048
Website: www.flipkart.com

Unbelievable pathetic service received from Flipkart and ekart logistics. The delivery date showed for the 28th of Jan however I did not receive the parcel. I kept contacting them to follow up and inform that I'm not available next week since I'm travelling. I was willing to pick up the parcel from the hub but they refused to share the address. To add to the harassment, they updated the delivery status as customer not available hence reattempt whereas there was no attempt made. I haven't been able to step out of home due to this non sense the entire day. Very disappointed and let down
Mar 1, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2017
Flipkart Customer Care's response
Spoke to customer as well as delivery executive and confirm product is delivered hence closing case.
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    K
    Kesavan Surya Sk
    from Kanchipuram, Tamil Nadu
    Jan 29, 2017
    Resolved
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    Address: Coimbatore, Tamil Nadu, 641012

    Phone display was damaged. but, touch is good working.Then headphone hole damaged any brand head phones connected but noise distrabed.please solved this problem.
    Thank you.
    Mar 9, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Jan 29, 2017
    Updated by Kesavan Surya Sk
    This problem is warranty claim or any cost but solve this problems.
    Verified Support
    Feb 05, 2017
    Flipkart Customer Care's response
    Information provided to the customer via email.
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      U
      Urvashi chandel
      from Mumbai, Maharashtra
      Jan 28, 2017
      Resolved
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      Website: www.flipkart.com

      Hi, i have order a bag for someone very close to me as gift and directly send to my relative house. the product is totally diffrent what i ordered. there is no similarity in the product which i ordered. i mean what kind of services you provided to your customer . Boss thats not a way to deal with the customers. Its really emberessing for us to to get that pathetic product and that was for gift. Please find an attachemnet of product what i ordered and what i get.
      Order Id:OD[protected]

      Please get back to me on my email id: [protected]@gmail.com
      +2 photos
      Mar 12, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Feb 05, 2017
      Flipkart Customer Care's response
      Issue addressed and resolved
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        G
        Ganesh Arali
        from Mumbai, Maharashtra
        Jan 28, 2017
        Resolved
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        Address: Bangalore, Karnataka, 560058
        Website: Flipkart

        I have cancelled the order and i have already made the payment.But until i have not got the return amount.

        Return ID[protected]
        Phone no. - [protected]
        Mar 2, 2017
        Complaint marked as Resolved 
        problem solved
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          S
          Shadab Mehdi
          Jan 28, 2017
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          Address: Sahibganj, Jharkhand, 816109
          Website: [email protected]

          Not received my item and in you system in showing 25th Jan 2017 received .But I will not received item . My OD NO-OD[protected]

          Plese really
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            A
            Ashok Ice
            from Hyderabad, Telangana
            Jan 28, 2017
            Resolved
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            Address: Bangalore Urban, Karnataka, 5000032
            Website: www.flipkart.com

            Hi

            last three months on words i bye a three products pair of shoes and phone
            in flip kart, they saying expected delivery is THREE days, but real thing is the product will be delivery on one week above they are taking and when he came to delivery the boy will say simply sir please we accept only money sir we did't have swiping machines
            it is to worst and bad for customer

            customer need in time delivery
            Mar 1, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jan 29, 2017
            Flipkart Customer Care's response
            Spoke to customer he received product and its working fine.
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              M
              murthy dhavala
              from Visakhapatnam, Andhra Pradesh
              Jan 27, 2017
              Resolved
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              Address: 530001
              Website: FLIPKART

              Its been consistently happening with FLIPKART that either products received are defective or they never deliver the products in time as per the commitment or promise made at the time of purchase.

              My orderID: OD[protected] placed on 24/01/2017, delivery to be done on 25/01/2017 by evening.

              But till 27/01/2017 no delivery and they say it is due to LOGISTICS problem.

              now complaining to you people i.e consumer complaints also found to be useless as my previously 2 complaints have been left out with out any resolutions.

              Ultimately CONSUMER is big fool and BIG SUFFERER in all the ways and by all means.
              Mar 8, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Feb 05, 2017
              Flipkart Customer Care's response
              Product has been delivered to the customer.
              Apr 12, 2017
              Updated by murthy dhavala
              Complaint was not resolved by FLIPKART... even today I am using that defective mobile.. Hence forth no FLIPKART & NO ASUS
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                T
                Tarun Bidani
                from Delhi, Delhi
                Jan 27, 2017
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110016
                Website: www.flipkart.com

                Dear sir I purchased a lenove mobile k6 power on 24 Jan 11.59 am. And delivery on 25 jan 2017. When I open mobile and operating functions then problems with apps open and storage. My mobile not working properly and I get insult from my relative for that issue. My order No.
                Item in order with order id OD[protected]. On flipkart.Please return or refund my money from the Flipkart.
                +1 photos
                Mar 9, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Feb 05, 2017
                Flipkart Customer Care's response
                Issue is addressed
                for the above the statement Mr Tarun Bidani i would like to say there is no defect in the phone there is a defect in the android application developed by developers you should ask them to solve.i have been using it for several month . So you can't blame the flipkart if the problem persist you contact the company technical department here is the email [protected]@lenovo.com,
                [protected]@lenovo.com
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                  U
                  Umesh Pagar
                  from Malegaon, Maharashtra
                  Jan 27, 2017
                  Resolved
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                  Address: Nashik, Maharashtra, 422002

                  I had ordered my product at flipkart and recieved below number is my order number OD[protected]. I was 24 hours available at home on on 26th and 27th of jan, but no courier delivery was attempted that day. Today on 27th jan when i m at my home courier boy call me bt some i didn't receive call after 2mins i call him but he didnt recive call till day end and now he wont re-attempt delievery. Though I requested him to delivery tomarrow at any condition ...(I was getting sms on 24th n 25th Jan 2017 for flipkart delivery I was hence availble at home whole day but didnot got any delivery.) The courier company is Ecomm and tracking id is FMPC[protected], courier person who called me was Miss.Priyanka Pagar[protected]. It is very irritating that company like flipkart provides such type of service. Please take proper action so that other customers like me dont suffer from the same.
                  +3 photos
                  Mar 13, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 05, 2017
                  Flipkart Customer Care's response
                  As per the tracking status product is delivered to customer and issue is resolved.
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                    S
                    stud2study
                    from Jaipur, Rajasthan
                    Jan 27, 2017
                    Resolved
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                    Address: Bangalore, Karnataka, 174315

                    Recently on 22rd Jan Placed an order on Flipkart For an Iphone 6 {16GB} Space Grey with order ID { OD[protected] }.
                    Order was successfully placed and confirmed by flipkart.They dispatched the product on 22 itself by Delhivery Logistics.
                    Later on they cancelled the dispatched order by stating an invalid reason that the price quoted at the time of placing order was a mistake and we cannot initiate the order to you at the same price.

                    Now they are denying to process the order at the same price.
                    Logistics team also updated on their website that on the call of seller the dispatched shipment has returned.
                    So i request to take a look on to this.
                    They are passing on misleading advertisements for the same item as a highlight of their SALES.
                    Mar 9, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 05, 2017
                    Flipkart Customer Care's response
                    Issue is addressed.
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                      N
                      from Mumbai, Maharashtra
                      Jan 27, 2017
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400055
                      Website: flipkart

                      My husband had booked a Guess watch from Ethos website for Rs. 13, 500.00 on 16th July 2016 and its been just 5 months and I have found out it is fake. The whole watch has changed color and also has scratches. I took it to the showroom and they told me its a fake. I have the box and warranty with me.

                      I am a corporate lawyer working for KALPATARU builders and I am going to file a consumer complaint and also by way of mouth ensured no one purchases any product from your website.

                      I am so very disappointed and I want a replacement. I travel in my own vehicle and I have never had this experience before.
                      +4 photos
                      Mar 16, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 05, 2017
                      Flipkart Customer Care's response
                      Issue not related to Flipkart, As customer mentioned "My husband had booked a Guess watch from Ethos website for Rs. 13, 500.00 on 16th July 2016" .
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                        D
                        Deepu Malik
                        from Mumbai, Maharashtra
                        Jan 27, 2017
                        Resolved
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                        Resolved

                        Address: Gurgaon, Haryana, 122017

                        His is to bring into your notice that I had purchased a mobile phone (Lenovo Vibe K5 Note (Grey, 32 GB)) through Flipkart for rupees 11, 9999 on 11 January 2017. Since the day I have received the device, I have been reaching out to the flipkart team to return it back as the quality of the camera is very bad.

                        As per specification, this device has 13 mega pixel camera but all pixel get distorted when we enlarge the photo to 1x

                        Since 11 January 2017, I have been requesting to return my hard earned money but every time I am getting an assurance for technician visit or replacement of device. These assurance is not satisfying either ways as they want to sell their cheap product in either ways.

                        Its been 16 days, I am just getting assurance not a solution.

                        I have been cheated on this and want your help to get my hard earned money back from them.
                        +1 photos
                        Mar 9, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 05, 2017
                        Flipkart Customer Care's response
                        Issue is addressed
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                          S
                          SüJèèth Süzy H Jàcksǿn
                          from Hyderabad, Telangana
                          Jan 27, 2017
                          Resolved
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                          Resolved

                          Address: Hyderabad, Andhra Pradesh, 500089
                          Website: flipkart

                          I have been ordered asus zenfone through flipkart the product has been delivered but stopped working after one and half month, went to asus mobile service wasted 2days waiting there at last they told me the IMEI number on mobile and invoice where both are different even i checked it at the same time yes they are different how can you people just give a used product when i ordered for a new one, after that i raised complaint against flipkart they came and collected the product and said the money will be refunded and it did but i got 3months of interest on EMI amount of 1600/- why do i need to pay that amount is it my problem ? please respond or call me asap
                          Feb 27, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 27, 2017
                          Flipkart Customer Care's response
                          Hi Team,
                          We are unable to find order detail or register contact number for given complaint.
                          We request you to get in touch with our customer care team on below detail.
                          We're available 24 hours a day.
                          [protected] or[protected]
                          Email :- [protected]@flipkart.com
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                            A
                            abu_thakur93
                            from Shimla, Himachal Pradesh
                            Jan 27, 2017
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                            Address: 560001
                            Website: flipkart.com

                            On 27th of jan i ordered iphone 6 from flipkart at 22990 . But after some time they cancelled my order and told me price chnged by mistake. That is not my fault that fault is from company (flipkart) . So kindly do something regarding this.
                            Order no. OD[protected]
                            +2 photos
                            Jan 27, 2017
                            Updated by abu_thakur93
                            I didn, t cancel my order, Flipkart cancelled it.
                            Jan 27, 2017
                            Updated by abu_thakur93
                            Company address
                            Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore – 560034, Karnataka, India.
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                              S
                              shuklaau
                              from Delhi, Delhi
                              Jan 27, 2017
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110065
                              Website: www.flipkart.com

                              Shopping with flipkart.com has become a series of bad experiences for me now. I have ordered a product on 24th Jan'17 with the promised delivery date of 25th Jan'17. But till now I have not heard anything about the delivery from the flipkart team. The customer care people keep committing that the product will be delivered by the next day. But that "next day" has not come yet. The order ID for the product is OD[protected].

                              If flipkart.com is offering free delivery on a product, it does not mean that they don't have any responsibility to deliver the product on time. The buyers must be compensated for the inconvenience they face for the irresponsible behavior of the flipkart team.

                              To add to above issues, My last two orders were also delayed by flipkart (order no OD[protected] and OD[protected]

                              As all my efforts to secure the timely delivery has failed in the past. I have left with no option to put my grievances on the this forum.

                              Hope that i will get some relief.
                              Mar 9, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 05, 2017
                              Flipkart Customer Care's response
                              Product has been delivered.
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                                A
                                Avinashneeraj
                                from Chandigarh, Chandigarh
                                Jan 26, 2017
                                Resolved
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                                Resolved

                                Address: 143001
                                Website: Flipkart

                                I shopped apple 6s in flipkart on 13 Jan 2017 with order no OD[protected] of rs 25574 but later on I cancelled d product n my return I'd is[protected]. Seller claimed that they had return my money into my bank account with reference no 30001070197013104093294 on 18 jan 2017. Now today is 24 Jan n d amount is not credited into my account. So I requested u to plz credit d amount of rs 25574 into my account as soon as possible
                                Mar 9, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 28, 2017
                                Flipkart Customer Care's response
                                Issue has been already addressed, customer has to get in touch with the bank for the refund of the amount as the refund completed from our end.
                                Jan 31, 2017
                                Updated by Avinashneeraj
                                I have already consulted bank n dey told me dat no money was transferred into ur account.
                                Verified Support
                                Feb 05, 2017
                                Flipkart Customer Care's response
                                Issue is addressed. We called customer multiple times but customer disconnected the call. Hence if refund is not yet completed. We request you to get in touch with our customer care team on below detail.

                                We're available 24 hours a day.

                                [protected] or[protected]
                                Email :- [protected]@flipkart.com
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                                  R
                                  Ram duker
                                  from Thiruvananthapuram, Kerala
                                  Jan 26, 2017
                                  Resolved
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                                  Resolved

                                  Address: 641654
                                  Website: www.flipkart.com

                                  My name is Ramakrishnan. I ordered a bavis casual loafer priced 348 dated 26/01/2017 using my KVB net banking, after all formalities they deducted the amount, but the item not shown in the order page .return my money to my account.money has been deducted but the item not ordered in flipkart. so please resolve my problem as soon as possible.else make the order .thank you
                                  Feb 27, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 27, 2017
                                  Flipkart Customer Care's response
                                  Hi Team,
                                  We are unable to find order detail or register contact number for given complaint.
                                  We request you to get in touch with our customer care team on below detail.
                                  We're available 24 hours a day.
                                  [protected] or[protected]
                                  Email :- [protected]@flipkart.com
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                                    R
                                    Rajalaxmi Prakash
                                    from Patna, Bihar
                                    Jan 26, 2017
                                    Resolved
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                                    Resolved

                                    Address: 800026
                                    Website: Flipkart. Com

                                    I ordered a puma sweater on 18th jan, 2017. Received d order on 20th jan morning. It was nothing like wat i had ordered. It was a fake product, different colour, design, completely different with bobbling all over d fabric. I immediately placed d return request within 10 min of receiving it. Wen d pickup guy arrived d next day, he was reluctant to tk it back saying that its a used product. He took it back somehow but returned it later saying its not getting accepted at d e kart office as d product doesn't match. Since then, its been a harrasment of sorts. I have spoken to flipkart customer care 5 times n placed d return request again n again as per d directions of d different agents that i spoke to. But each time my product wasn't picked up n i receive a msg stating that my pickup order has been canceled as i decided to keep d product. During all this, i have been misbehaved with by d ekart ppl. They hv been insensitive n rude towards my issue. Last time on 23rd jan i placed d return request but no one even came for d pickup n i just received a pickup cancelation msg. Today i called for d last timr but wasnt provided any concrete solution. All dey say is mam place d return request again under misshipment n assure me of getting it done. But nothing happened even though i spoke to flipkart multiple times n placed d return request several times.
                                    U ppl deliver me a fake n cheap product, collect ur money n den dont give a damn abt d consumer. I m being harrassed mentally bcoz ofa sweater. I need a refund n compensation for wasting my time with u ppl who cannot hv a control over der logistics n cant even help d customer if at all something goes wrong in between. I canceled all my orders wid flipkart that i had made d very same day. I m never ever gonna do any business wid flipkart. I expect a prompt response to this complaint atleast.
                                    Mar 7, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 03, 2017
                                    Flipkart Customer Care's response
                                    Spoke to customer, as she confirmed that received the refund hence told we will improve service as per the feedback given, hence closing case.
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                                      G
                                      Gupta..
                                      from Delhi, Delhi
                                      Jan 26, 2017
                                      Resolved
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                                      Resolved

                                      Address: 91
                                      Website: www.flipkart.com

                                      I purchased the device from FLIPCART is Xioami 3s, is very worst, , it is uploded with really very bad software, everytime it ask to reboot and when after reboot, it forgets password and dont recognize finger print itself, it happened two times, everytime i had to visit to the service center and the charged for 1000/- Rupees, and they are saying that it is online purchased so we will charge any kind of service, even it passed only 15 days after purchasing...

                                      Do you really think this device is success, not really

                                      I will update the same on social media, google, Flipkart site, and will request everyone not to buy Xioami, , , it is worst, , everytime my money is wasting...

                                      I am helpless, i have no other way to to unlock my device.I have to go to service center again, it is wasting my time and money, , , , , , , , , , , , , , , , , , this is really shameful for your company, you are selling it online and not providing any kind of assistance...

                                      I highly request everyone not to purchase any handset through flipkart...
                                      Mar 1, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 27, 2017
                                      Flipkart Customer Care's response
                                      Hi Team,
                                      We are unable to find order detail or register contact number for given complaint.
                                      We request you to get in touch with our customer care team on below detail.
                                      We're available 24 hours a day.
                                      [protected] or[protected]
                                      Email :- [protected]@flipkart.com
                                      I purchased a xiaomi redmi note 3 phone before 3 months. unfortunately i teared bill while unpacking. now this phone not working properly so i went to service center they asked me the bill to provide service. please advise how can i get copy bill?

                                      my phone number +91 [protected] / [protected]
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                                        A
                                        Abhirup Nandy
                                        from Mumbai, Maharashtra
                                        Jan 26, 2017
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                                        Address: Bangalore, Karnataka, 560068
                                        Website: Flipkart

                                        Worst Product one time replacement done. 2nd time replacement they are not providing. Informed them to provide me the replacement of same add money in wallet. They are talking in bad manner and not resolving our issues.
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