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Flipkart Complaints & Reviews

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Updated: Oct 12, 2026
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C
from Kolkata, West Bengal
Mar 12, 2017
Resolved
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Resolved

Address: Kolkata, West Bengal, 700092
Website: www.flipkart.com

Hello,

I have ordered "1haze SATA USB Casing 3.5 inch Hard Disk Case" on 27-Feb-2017. Order ID: OD[protected]. Flipkart Delivery Boy delivered Wrong defective product(Ranz brand name) on 2-March-2017. After that I have submitted RETURN request on 3-March-2017. They accepted that request but their delivery boy refused for replacement. Then I have called FLIPKART customer care & one lady executive ensures me that REFUND will be processed after pick up the product from my end. But today(12-March-2017) they messaged me that my REFUND will not be processed. After that I have mailed them so many times but they are not acknowledging my mail.

It's totally Customer Harrasment. At First they provided me WRONG[ Brand: I have ordered 1Haze & provided Ranz ] DEFECTIVE PRODUCT & now neglecting.

I need REFUND with compensation.

Can you pls look into this matter ASAP. It's already too late for me.

PS: I have proof of their lady executive call records in my Phone, as she assured me that I will receive My REFUND & Compensation ASAP.

Thanks & Regards,
Apurba Ghosh
Contact: +91 [protected]
May 10, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Mar 13, 2017
Updated by [email protected]
Thanks!
Verified Support
Mar 19, 2017
Flipkart Customer Care's response
Spoke to customer and he confirmed that his issue is resolved, so closing the case.
Apr 01, 2017
Updated by [email protected]
Problem Resolved.
Thanks!
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    S
    sumanth chowdary
    from Guntur, Andhra Pradesh
    Mar 12, 2017
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    Address: 522006
    Website: FLIPKART

    Sir I purchased letv le2 in flipkart I missed my bill can you send me bill to my email.my device IMEI1: [protected] IMEI2: [protected]
    My email I'd: [protected]@hotmail.com
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      P
      priyanka1106
      from Kunigal, Karnataka
      Mar 12, 2017
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 201301
      Website: Flipkart

      I had ordered Volta's 180 cy ac from RD MOBILE SHOP in anand vihar .the seller called up the second day and confirm ed that they cannot deliver the mentioned product and are ready to give an alternative.i then cancelled my order and asked refund with immediate effect stating the reason.To my surprise my money of rs 25000 is still not refunded and flipkart is harassing me again n again by rescheduling the delivery n not confirming my refund status.it has been more than 10 to 12 days and they are manhandling by giving false information that seller hasent updated the status or they will confirm from seller n refund.on the other hand seller says that flipkart asks them to deliver the order with immediate effect.
      Please help..demand ur intervention and help in blacklisting flipkart n the seller

      Regards
      Priyanka Singh
      [protected]
      Apr 15, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Mar 12, 2017
      Updated by priyanka1106
      I am in receipt of several threatening calls from the anonymous nos claiming to be director refunds rohan bhatnagar claiming that details to process refunds and asked for all the bank details viz card no account no and cvv no.they are threatening and passing vulgar obscene comments and also not refunding the amount.plz help and blacklist flipkart
      Priyanka Singh
      [protected]
      Verified Support
      Mar 15, 2017
      Flipkart Customer Care's response
      We tried calling the customer. But she didn't pick the call. We will be calling her again to sort out this issue at the earliest.
      Verified Support
      Mar 15, 2017
      Flipkart Customer Care's response
      Spoke to the customer, relevant information is provided. We are not closing this case and we will update the customer shortly with an update.
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        S
        SM Sathish Kumar
        from Chennai, Tamil Nadu
        Mar 12, 2017
        Resolved
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        Resolved

        Address: 600053
        Website: Flipkart

        Hi all,

        I'm here to share my worst experience with flipkart. I ordered redmi note 4 on feb 22 and was assured it would be delivered on feb 25 or 27 but they took time and delivered by march 2. I had to call several times for an update. When i opened the product. I saw the charger adapter and cable. Phone was missing. So i contacted flipkart and i have been told to wait for 24 hrs everyday but no one gave me solution. Now i received the below reply from them.

        Regarding order id:od[protected] [incident: in[protected]

        Hello sathish,

        We'd like to let you know that your recent request for a replacement/refund has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your flipkart account.

        Thanks,
        Flipkart

        Regards,
        Sumeet modak
        Flipkart customer support
        Flipkart customer support[protected]:19:20)
        Hi sathish

        We’re writing to you about your return request for redmi note 4 (Dark grey, 64 gb)

        We would like to let you know that we’re working with the seller on this and will get back to you with a status update on the return request in the next 7 business days.

        We would like to thank you for your patience.

        Regards,
        Parvez sayyed
        Flipkart customer support
        Apr 17, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Mar 14, 2017
        Updated by SM Sathish Kumar
        Here is the latest mail from Flipkart...

        Hello,

        We'd like to let you know that your recent return request has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

        Regards,
        Buchupalli Sreedivya
        Flipkart Customer Support
        Verified Support
        Mar 16, 2017
        Flipkart Customer Care's response
        As per the mail shared with customer from the internal team, necessary info has been given
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          U
          Urdeep
          from Noida, Uttar Pradesh
          Mar 12, 2017
          Resolved
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          Resolved

          Address: Bangalore, Karnataka, 201306
          Website: www.Flipkart.com

          Dear Sir/Madam,
          I would like to complain you about Flipkart, that we bought an AC in an offer (Offer was free installation) on Feb 27, 2017. But when they came to install they asked an amount of 250/- INR and they were not carrying enough tools to carry out the installation and on top of that they were also reluctant to take up some of the work which was required for installation. Also their behavior was not appropriate.
          Please also note that it means that flipkart is not transparent in terms of providing the details at their website/app.

          Now from last 10 days, we are in contact with Flipkart customer support and they are doing nothing but only scheduling the installation and cancelling it. And this shows that they are forcing us to pay the amount they want and the offer was just a fake.

          Will be very thankful to you if you can look into the matter. My order number with Flipkart is - OD[protected].

          Best regards,
          Urdeep Singh
          Aug 11, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Aug 13, 2017
          Flipkart Customer Care's response
          We will revert on customer complaint.
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            M
            ManojRao
            from Bengaluru, Karnataka
            Mar 12, 2017
            Resolved
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            Resolved

            Address: Bangalore, Karnataka, 560061
            Website: www.flipkart.com

            Hi All,

            Greetings !!

            I had ordered a Moto M mobile and initially had a bit of heating issues initially but that was not permanent (only the 2 days)
            But when I checked the front camera quality, it was very poor even though it was 8MP . I could easily make out the defect when I compared with the 5MP MotoG4 phone.

            I requested to get the phone returned ; they said that it is not possible.
            Then I said to get the phone replaced atleast ; They sent a technician to check the mobile instead of getting it replaced.

            The technician was so irresponsible that he did not even listen to the query completely and agreed to us that the yes there is a problem and inturn reported the flipkart that there is no issue.

            It took almost 3 days to send the technician and 1 whole day to update that it is been rejected.
            By then it was already 10 days and they are now saying to go to the service center and get the phone serviced.

            My question to them was why would I run behind the service station people for a brand new phone without any of my faults. They have not responded to this on email and when called they disconnect the calls.

            Desirable resolution would be that if I could get the mobile replaced if not return.
            The phone is a medium priced phone .

            I have tried 20+ times to contact and get a replacement done and 10+ email conversations. But no resolution.At last seeking some assistance.

            Your assistance is highly appreciated.

            Thank you
            Manoj Rao
            Apr 20, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Mar 19, 2017
            Flipkart Customer Care's response
            Issue already addressed..
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              A
              anbu CN
              from Jaipur, Rajasthan
              Mar 11, 2017
              Resolved
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              Resolved

              Address: Gautam Buddh Nagar, Uttar Pradesh, 641049
              Website: www.flipkart.com

              The Order i placed with flipkart via no- OD[protected] is being tossed between courier agent GATI at their presscolony office and Avinashi Road office.

              Despite waiting over 2 weeks and not being delivered by GATI, flipkart sends mails which falsely says that i was not available for delivery. Since i have been speaking to GATI people at both offices i am completely aware that there is enormous delay in delivery.

              Flipkart now is not delivering as committed by its customer care executives or its team lead Mr.Rajeev nor taking up my cancellation request. I need a confirmation of cancellation since i am frustrated by GATI's services and flipkart"s carelessness, through which i paid around 11000/-
              May 10, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Mar 17, 2017
              Flipkart Customer Care's response
              We are on it and we will try our best to resolve the case at the earliest.
              Verified Support
              Mar 29, 2017
              Flipkart Customer Care's response
              We are working on this case. We are updating the customer.
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                S
                Sawan Anarse
                from Pune, Maharashtra
                Mar 11, 2017
                Resolved
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                Resolved

                Address: Pune, Maharashtra, 412308
                Website: flipkart.com

                I placed one laptop order On 28th February 2017 and due to some issues I cancelled the order on 1st March and raised a query for refund. Then the flipkart representative was told me to wait for next 3 days for refund. But then I checked my account on March 5th and confirmed that I had still not received the amount.

                From last few days, I have been chasing flipkart continuously, but still yet I did not have my refund back to my credit card and now bank is asking me for first credit card EMI for that order which I never accepted from flipkart

                Order id-- OD[protected]
                Till yet raised IN tickets on flipkart for refund--
                IN[protected]
                IN[protected]
                IN[protected]
                IN[protected]
                Apr 14, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Mar 14, 2017
                Flipkart Customer Care's response
                Issue is addressed
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                  S
                  Shakthi Raghavi
                  from Chennai, Tamil Nadu
                  Mar 11, 2017
                  Resolved
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                  Resolved

                  Address: 600005
                  Website: Filpkart

                  My order no OD[protected] PAC eye longlasting kohl pencil delivered today and it was broken to the core very disappointed am the regular customer in flipkart .I thought of giving refund but there is no return for that product. After getting that product in my hand I saw my orders in flipkart it showed cancel option I clicked it said your cancellation was accepted I don't know what's the flipkart doing so really fed up I need my money back 400rs please do something
                  Apr 14, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 14, 2017
                  Flipkart Customer Care's response
                  Issue addressed and refund is completed.
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                    M
                    Mufeeda Mon
                    Mar 12, 2017
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                    Address: Kozhikode, Kerala

                    I buy 3 items ladies drees but i recive 2 itme only
                    1 dress not coming
                    I pay alreday online 3 pic drees money

                    #. (OD[protected]
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                      N
                      neo800rb
                      from Nagercoil, Tamil Nadu
                      Mar 11, 2017
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                      Website: www.flipkart.com

                      The mouser pistol lighter, You delivered me on[protected], was damaged. I don't think it was damaged while shipping, because no broken part was inside the package. Do take necessary steps to replace me the item for which I paid. My email id is arun02.04.[protected]@gmail.com.
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                        S
                        satyanarayan55
                        from Mugma, Jharkhand
                        Mar 11, 2017
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                        Address: 764051

                        I had purchase a redmi note 4 on flipkart on [protected] number and it will shown that 10 % caskback to account.But till now i am not borrow my money.
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                          J
                          Jegan Nath
                          from Coimbatore, Tamil Nadu
                          Mar 11, 2017
                          Resolved
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                          Resolved

                          Address: Virudhunagar, Tamil Nadu, 626189
                          Website: flipkart.com

                          Order ID: OD[protected]
                          Product: Apple iPhone 6 (Space Grey, 16 GB)

                          I ordered this product and i got deliver it by 4 March
                          ( i get deliver from ekart office directly)
                          When i open the product in the ekart office i oonly get nuts and bolts sticked in the box and i harshly tell the ekart person to give my money back they too see this box is empty but they told me that to contact flipkart for these issue youll get a good response so i registered the complaint to them on march 4

                          Still there's no reply for this problem from Flipkart
                          Apr 15, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 14, 2017
                          Flipkart Customer Care's response
                          Issue will be addressed shortly..
                          Verified Support
                          Mar 15, 2017
                          Flipkart Customer Care's response
                          Issue is addressed
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                            H
                            Hrishi Vinay Mishra
                            from Delhi, Delhi
                            Mar 11, 2017
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110086
                            Website: www.flipkart.com

                            I have booked my product and wrong product send me.
                            i have give a complaint on cunsumer forum here i mentioned link
                            http://www.consumer-court.in/complaints/www-flipkart-com-delhi-delhi-c26018.html
                            plz i want my back money and ill never purchase of any product of flipkart.

                            regards
                            Rajat Kumar
                            [protected], [protected]
                            Apr 21, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 21, 2017
                            Flipkart Customer Care's response
                            We have escalated this issue to the relevant team and a Resolution will be shared with the customer in regards of this issue.
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                              G
                              g kishore
                              from Kottapalli, Telangana
                              Mar 11, 2017
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                              Address: 530013
                              Website: www.flipkart.com

                              I ordered 3 mi note 4 mobiles from same account but in different timings to same address . but at the time of delivery the three orders are came in single package. he asked me to take all items but i have not sufficient amount and i ms placed order. i want to take one mobile now but he rejected the delivery.i don't know y all orders are came in one package on same time.
                              Flipkart customer support has been notified about the posted complaint.
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                                A
                                Ayaaz khan
                                from Delhi, Delhi
                                Mar 11, 2017
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                                Address: New Delhi, Delhi, 110059
                                Website: www.Flipkart.com

                                I ordered a phone ; Redmi 3s prime(32gb) dark grey of order id (OD[protected] on 26 February 2017 which got delivered on 4 march 2017 but after some days I found a problem in it so I complained about that to flipkart on 8 march 2017 for replacement of return ID[protected]). They sent an technician to verify the device's problem, then their technician assured me that My phone will get replaced by 15 march 2017 but that didn't happened they cancelled my replacement request and told me to go to the service center which was so rude. My phone is still under the still replacement policy but they are not getting it replaced.
                                Flipkart customer support has been notified about the posted complaint.
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                                  gandhi9394
                                  from Lucknow, Uttar Pradesh
                                  Mar 11, 2017
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                                  Address: Jodhpur, Rajasthan, 342001
                                  Website: www.flipkart.com

                                  Respected sir

                                  as per above subject i ordered redmi note 64gb black colour from flip-kart . as there special sale on Wednesday . after order they generate order id after that they cancel my order and said that you make multiple order from your id but i didnt make more then 1 order .. also when called second time they says seller cancelled the order . when ask for seller detail they said we cant .

                                  we are buying from flipkart and why they cancel order in name of seller
                                  Flipkart customer support has been notified about the posted complaint.
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                                    R
                                    Raj Thakral
                                    from Delhi, Delhi
                                    Mar 10, 2017
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                                    Address: New Delhi, Delhi, 110058
                                    Website: Flipkard

                                    Please sir my product return
                                    healthvit beard hair supplement for thicker and fuller beard 60 tablets 7452142
                                    My mobile no. [protected]
                                    My requrment of hair beard oil in face hair improvment not supplement only face hair improvment requrment so please replace my product fast rply by call sir g
                                    Mar 10, 2017
                                    Updated by Raj Thakral
                                    Please sir my product replacement urgent ly healthvit beard hair supplement for thicker and fuller beard 60 tablets 7452142
                                    My requrment of hair beard oil in face my Mobile no. [protected] replacement fastlly sir g
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                                      Ganga@
                                      from Mumbai, Maharashtra
                                      Mar 10, 2017
                                      Resolved
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                                      Resolved

                                      Address: Dehradun, Uttarakhand, 248001

                                      I had ordered 1 product order no. OD[protected] on 1 st March then the delivery confirmation was like that the product will be delivered to me on 7th March but flipkart didn't delivered the product on said date then I received another date that is they provide me a confirmation msg that product will be delivered to me on 10 March and today also I didn't get the product. Now when I chk my flipkart account it is showing that it will delivered to me on 17th...Jst tell me how much time will u be taking to deliver a single product..I request you to deliver the product to me as soon as possible. I always choose flipkart jst bcz of its fast delivery service but this time your service disappointed me.
                                      May 28, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 18, 2017
                                      Flipkart Customer Care's response
                                      We have taken up this case internally. We will get back to the customer with an update on it.
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                                        Prashanth press
                                        from Tanuku, Andhra Pradesh
                                        Mar 10, 2017
                                        Resolved
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                                        Resolved

                                        Address: Kurnool, Andhra Pradesh, 518401
                                        Website: flipkart.com

                                        I ordered segate harddisk on flipkart
                                        Order I'd - OD[protected]
                                        the product was missing in the box, i complaint to customer care they given time for 6th march again they extenddd time 8th march --
                                        message
                                        {{We have escalated your issue to the concerned team. We will resolve your problem by 08 Mar, 6:00 PM. You will get a call from a number starting with +9180679}}
                                        worst experenice and my account was freezed totally wasting time & money
                                        i need my money please help me
                                        Apr 14, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 14, 2017
                                        Flipkart Customer Care's response
                                        Issue is escalated to concerned team who is handling this case..
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