Flipkart Complaints & Reviews

Hi Team, I am arun kumar, and since 10 years i am flipkart customer. When i was trying to login in flipkart portal suddenly i was getting default error message "your filpkart account has been blocked please contact our customer support to fix this", after that i connected with customer care for this issue and explain the issue with support executive, but they were told me that they will forward my complain to respective team and they will reply me after 72 Hrs. but i didn't received any mail or call, then i called again to customer care for this issue but still they given me same response, we are forwarding you complain to respective team and they will reply within 72 Hrs. same this happen 5 times with me, but i didn't receive any mail or call, then they reply me the reason for account block "your recent order has been cancelled as our systems have detected irregularities in payment method used for this order" And i have checked from my side no order cancelled from my account and no irregular transaction done from my account. after that i connect with customer care for this mail and asked then which order has been cancelled from my account they are not able to answered me, and they told me again and again awe can't do anything, but they are not able to clear me, even i am not able to download my invoice also because of that i am unable to gets repair my product (room heater) which i was ordered some time back and it was in warranty period but last date is also exceeded for repairing, and i loss around 1300 rs, because o[censored]navailability of invoice. Also i told them please analysis the technical level might be technical team have done or software issue, because same issue facing most of the customer i have seen in social media also, but they are not agree with that and they just told me sorry. becuase their sorry word can not fill my loss of 1300 rs. After that i connected in social group "Flipkart page", they also told me that they will look at my issue and they will revert me after 72 hours, but no response from their side.

@flipkart response again and again my order cancelled due to invailed transaction, thats y they have blocked my account,

I want to know which order no you have cancelled, give me the order no, date of cancelled and transaction which is invalid.

many times i have asked and they denied to respond me. Requesting you to help on priority.

I have ordered 1 jecket on[protected] the cost of 3299 rupies.
But in delivery packet i have been received 1 jeans.
The order id is - od[protected]
On[protected] i have raised complaint regarding return this package then the wishmaster is comes to pickup or then he called to his senior or told me that he will not take this return pickup and told me that you should give us mail by flipkart then only we will pick your order.
Then i call on flipkart customer care the flipkart executive told me that we will give you resolution on[protected] this is deadline time.
But not resolve my problem
After[protected] again i call on flipkart customer care then the ask me 2 days time mor to resolve my problem the time is extend[protected] but not resolve my problem yet
Then on[protected] flipkart executive call me that they will give me resolution on[protected] but when i call on flipkart today again the copy or paste that my complaint is on higher priority there team is working on this, they will give me call ect.
Please suggest me what can i do for this...

Order id - od[protected]

Pick up has been rejected twice by flipkart. Courier partner is putting fake updates that the customer is denying pick up of the product.

No one has contacted me even once and pick up is pending since 6 weeks now.

I am stuck with this defective product since 6 weeks. I have escalated the issue three to four times, talked to 15-20 customer executives, and wasted 3-4 hours explaining the same issue again and again.

I ordered an rog phone 2 last night i'm actually annoyed to see it is still yet to be approved by the seller this is a drag i've ordered many phones in the past on flipkart doesn't take this awful long for approval, flipkart estimates to be delivered by this sunday 5th jan 2020 let's see i want that phone asap since my alternative phone i'm using is #.

I had ordered one product and there was delay in delivering the product, then i raised number of complaint & customer support team asked me every time to wait 24-48 hours, now the only way left for me is to cancel the order from flipkart, i never had this kind of experience with any online store.

Very disgusting and disappointing.... I ordered one product from flipkart, they have already taken 12 days and no idea how long it will take to deliver the product and still back-end team are working, even they don't know where is the product.

I purchased f&d f6000x home theater on 8-aug.-2019. It was not working conditions then i replaced that again i was face same problem then i returned it. According to flipkart i was get my refund at 12-sep. Still i didn't get refund credited to my account. No one solve my problem in flipkart. It was more than 150days. I very disappointed from flipkart. I gave him all document that he told me. Still i not get my refund. I am getting very tired. I request you to please solve my problem and take action against him.

My complaint number in flipkart : od[protected] [incident: in[protected]]

The delivery boy canceled my order without asking me.Why did I cancel my order when I asked her?So he said, Sir, your phone was not available.I said the order can be placed at home also.So the delivery boy said I do not go home.That's why I canceled your order.And started talking to me abused and abusive.

I have ordered V mop together from flipcart on 30/12/2019 of 2032rs one for me and one for my mother. Flipcart thought that we are reselling the products and then they delivered only one mop bucket and take the money of two on 02/01/2020 and blocked my account number. I'm trying to login and contacting but they are not unblocking it. Please unblock my account number.

W.r.t to my last submitted complaint,
I have submit a return request for my newly brought redmi 8 . During its processing, the fake status was provided by visited technician as he is also provided by flipkart. Flipkart has also not taken action against him as costumer care promised to me on complaining him, but they have provided me time and date.
Please also prefer following points and provide right information:
- within 10 days return policy, what is need of replacment and technician visit if costumer is unhappy with brought product?
-On 2nd Jan, after the rejection of replacement request flipkart has invalidated me for return request. Why?
(P.S.:-wrt to my last complaint they again promised to provide technician.)

I ordered a samsung S9 plus phone from Flipkart on December 22. It was supposed to be delivered on 25 December. But i never got the phone. I paid whole amount while purchasing. There is no reply from Flipkart about where the phone is and why i didn't recieve the phone. All my money is lost and I didn't recieve the phone. I tried to contact the Flipkart but they are not responding in spite of repeated call and messages. Kindly look into the matter.

OD[protected] [Incident: IN[protected]]

I was ordered the 6 butterfly fridge bottles and one show price of Buddha.
But the company still not deliver my items.
So many times i was complain, write the mail, so many times i called, then they assure me that your product will be diliver on 31 December 2019.
Then after few hours they again send me a mail that your problem will be solved upto 02 Jan 2020.
Now they send me mail on 02 Jan 2020 and said me u have to cancelled the order.
But i want my order and also Compensation from the company.
They mentally torture through there calls and said that your problem will solve. Now the mailed me and said that cancelled the order . allready i was pay through online for these items

I bought Motorola One Macro from Flipkart on 23rd December. It was a defective piece. I raised the return request soon. When technician arrived to collect the phone, he checked the phone, took some photos of it and said he'll revert back. Afterwards when I check the status of my return request, it was rejected saying the item is intact, which is not true. I have been raising the complaints many times but every time they are rejecting the request.

Flipkart while ordering they take the pincode whether they do door delievry or not. After that only they process the orders. I booked some products with my pincode, the delievery boys are refused to do door delivery. When i call flipkart for delivery and resolution, they simply saying "it is not in our hands, order it again, you will get order by two days post today" but after two days when i call back they are saying "order got cancelled, you have cancelled it." What the nonsense from flipkart..

Flipkart is cheating customers

Today Delivery boy called me and say today he can't delever my product, but he is on Gourandi area (01:15pm) from my location 06KM to 07KM hardly, then why he can't deliver my order today. Delivery boy misbehaved me, it's shouldn't be happened, really I have a bad experience regarding your delivery. Today I need my product at any cost because tomorrow I will go out side. Kindly Short out my problem and deliver my product today end of the day

Where is my product? Now delivery boy called me (05:45pm), right now he is in Lalganj location from my location 2.5km but he can't deliver my products and again he misbehaved me, I will take a serious action.. I will complain to consumer court

Worst experience, your delivery boy called me and misbehaved me three time but till now no action taken by from Flipkart company

I have purchased wooden bed from Flipkart on :[protected]order ID : OD[protected]. They have sent different product mentioned from online site also it is defective and low quality furniture. I have raised several return request but they are cancelling every time. I have called several time but Flipkart executives not giving satisfactory reply and even not escalating this issue. I am suffering from more than one month.

Product name: Crystal Furnitech Aspen Engineered Wood King Drawer Bed Walnut + Dream White FK-540.6 Particle Board NA | FK-540.6

I am in very frustrating as there is no escalation and So pathetic customer service. Flipkart is just making fool of me and nothing else and their representative are also of no use nor their escalation team.

I don't want this product and want complete refund of my amount.

My flipkart account has been blocked from pas 3 months and whenever I call there customer executive they just say we are filing your request someone will contact you regarding the issue and no one contacts me. I have been doing the same thing from past 3 months and they are not unblocking my account. tThe worst customer care service my ever encounter.

Delivery boy called me and say today he can't delever my product, but he is on Gourandi area from my location 06KM to 07KM hardly, then why he can't deliver my order today. Delivery boy misbehaved me, it's shouldn't be happened, really I have a bad experience regarding your delivery. Today I need my product at any cost because tomorrow I will go out side. Kindly Short out my problem and deliver my product today end of the day

Hi I ordered samsung A50 during the year end sale. I have issues with the camera, i realised it when i compared the camera quality of other Samsung A50 which was so far better than the piece i received. I checked online there is no return policy and exchange policy is 48 hours and its been 1 week purchasing mobile. I have no other option to return and feel being cheated

OD[protected]

Dear Team,

In reference to above mentioned subject, I am writing this mail with high hopes. I had 2 men’s crocs sandals & 2 women’s crocs slippers for which I received packet 25th December, 2019.

• Instead of 4 pairs, I have received only 3 pairs.
• To my surprise your system shows all 4 pairs of crocs are delivered.
• Out of total 3 pairs delivered to me, 2 were of wrong size.
• What is going on? No process? No quality control?
• Why your system shows that 4 pairs are delivered, when only 3 pairs were delivered?

Even after several Reminders on mail & calls, I have not received satisfactory resolution.

Request you to take appropriate action against company. So, that next time this don't happen to any other client.


Thanks & Regards

Amitesh Mandowara
Chartered Accountant
M) [protected]

Order no:-OD[protected]
Flipkart has cancelled my order without my permission and I want back urgent.
I have already given today's appointment then why your delivery boy cancelled my order.

See msg of appointment
Undelivered: Asus 6Z (Black, 64 GB) with tracking ID FMPP[protected] from flipkart.com could not be delivered today. We will deliver on Thu, 02 Jan. Click to give feedback: http://ekrt.in/xhmkhcNNNN