Flipkart Complaints & Reviews

Dear sir/ madam,

This is inform that you i am order your company filp-cart for exchange offer of redmi 8 mobile in replace of sumsung galaxy j7 6 (2016). And i am also paid rs5084 & 100/- rupees of delivery charges but your non technical and non specialized delivery boy tell me your sumsung j7 mobile back cover is lose so i tell you know about sumsung mobile have a battery slop and sim card slot so please tell how i insert the sim and battery without open back cover your delivery boy take rs.1350/- as a fraud money charged me i challenge all mobile company they will point out any default of my sumsung galaxy j7 2016 edition. So kindly resolved my problem and otherwise i will be legal action against your company and also registered in consumer court. If your not resolve my proper solution.

I am attached my sumsung galaxy j7 (2016) photo for your information.

Surendra singh
M no.[protected], [protected]

I was banned from flipkart yesterday without any reason.

I was playing games in gamezone since october but flipkart had no issues with that. Suddenly out of nowhere they banned me yesterday without any reason.
Even customer care number is helpless, they reply you “you didn't play fairly that's why you're banned”. I asked for the reason but they got none.
They just mean to ban someone for playing good.

Even senior executive is helpless, he replies the same. Not a single of the customer care executives have told me a reason for banning me.

They have no reason to ban me at all. I was winning prizes occasionally since october. Atleast they tell me a valid reason, was i cheating somehow.
If winning something is cheating then why have you made a gamezone. Someone will eventually win that game of yours.

Atleast tell me how to remove my ban or something reasonable about the ban.
I loved to play games on flipkart, you just banned my email and even my phone.

I was playing "guess what" game on flipkart and on the first chance i lose and for second chance i shared gamzone link on whatsapp but when i returned for playing since then it is showing a message that

"we encourage fair play in line with our terms and conditions"

I tried rebooting phone, re-installing app but it is not working out.

I also contacted the customer support even they don't know what's wrong

I did a flight booking on flipkart travel with booking id: ff[protected]
My money got deducted and it shown a message booking confirmed with flipkart and pending with airlines.

To much surprise, i received a message in next 15 minutes saying the booking failed.

This is very unprofessional to do the booking, deduct the money and then send a message saying "sorry your booking is failed". What i am left...

From few days i am not able play game in flipkart game zone. And this problem was arise when i was login my second id for check some product, but aftet that when i am login my id then i am not able to play the game in flipkart game zone and this problem is arise in my second id also. After this i was complain in the flipkart but still my problem is not solved.

Email id:[protected]@gmail.com. Flipkart the reason send by you tht heavy amount of return the im no longer to login my account... Bt the geniune reason for return i have the seller you provide for product they send me defult product, missing item, scartech on jacket, and the one reason is size issue also... So if im nt satisfied with the product not fitted well on me.. So it obiviously tht return or replace the product.. Just check it out my all account detail.. And unblock my account... Its my long tym account i shopping... As im a online shopper so i hve no tym to buy product from market so for this im facing big problem... I have not other account so which i order the product... Please flipkart its my humble req to unblock my account...

Vineet modi
1:45 pm (40 minutes ago)
To customer

Hello sir/mam
I have been a flipkart customer since 4 years, always loved flipkart more than any other website. Ordered alot of product was a plus customer.
But these last 10 days have changed everything due to your poor service.
What happened is, i ordered 11 products in a single order, out of those 11 items, i had size issues with 8 of those items, so on 20th december i placed my first return request for those 8 items.
That return request got rejected for on 22 december. So hoping for a explanation i called flipkart customer service, the customer agent said that he will place the return request again from his side and assured me that it will be accepted.
The next day 23rd december, that return request again get rejected. So i got worried and called customer care again to ask why are my return requests getting rejected? They were unable to give me an answer and told me that they have noted down my concern and team will get back to you on 25th, nothing happened till 25th so i contacted again customer care, they said till 27th your issue will be resolved. Then 27th came and nothing happened. The same happened again and again.
Today on 29th december my flipkart account has been blocked by you guys saying i am placing too many return requests. So this is the solution?
You've hurted the four years of trust i gave you, i am left with products that don't fit me, my so old flipkart account is blocked.
Thank you flipkart, you taught me very valuable lessons, never to trust you.

Also i have pay later balance due, how can i pay that now that i can not even login into account.

Flipkart account was blocked or blacklisted i don't why when i ask for reason they said your purchase are not for personal use they think i m resales the product but that's not true i only purchased for home use and for friends. Please unblock my account bcoz i can't purchase anything from flipkart sales they always cancelled my order. My account also us flipkart plus account i dont want my account easily.
Please help

I placed an order yesterday and using google pay i completed the payment criteria. But even after the debited sms, it wasn't showing any reflection on flipkart. It shows my order is not placed but i already paid the money. I want my money back or deliver the product, please.
I hope i get a refund if my order is not placed. Debited money is around 9500. It's a huge amount and i'm scared of not getting it back.
Please respond as soon as possible. Waiting with hopes!

Whenever i play game in flipkart gamezone it starts to show a error message that 'we encourage fair play in line with our terms and conditions'. I started to get this error message after assessing the game zone with different accounts from same phone. I thought the problem will be fixed in one or two days but till date it shows the same error message.
I need clarity on terms and conditions. They say background check. It's kind of felt defamed. This is not acceptable. They explain terms and let consumer explain. Clear the air and i will never ever play the games.

I have complained you regarding the same problem on Thursday. On Friday I played the snake game and also 'guess what' too..when i tried for 1more chance in 'guess what' it's again showing me the same error which i have complained you before..why this happens to eventhough i'mnot using multiple IDs?? What do u mean by 'we encourage fair play in line with our T&C' ? Does it mean that playing with a single ID is not fair??

Please unblock me..and please do not repeat this..if this happens again i just want to uninstall flipkart..

Mere Bank mein se rupaye cut Gaye but confirmation reject Kar Diya Flipkart se Power Bank ka payment kiya tha Bank Mein paise refund bhi nahin kiye 444 rs ka gift card se pay kiya or 105 upi id se gift card se rupye nhi cat hue but bank se ho gye 105

Dear team,

I bought a tv for my friend as a gift on march'19, now that tv has a display issue. I need invoice for that.

My account has been blocked don't know why. Can't able to login.

Plz send invoice order id is od[protected].

I need to give invoice for the mi tv service person.

Plz do the needful.

Thanks in advance

Hi sir my name is swapnil.

My email id : swapnil.1478. [protected]@gmail.com

And my problem is i am unable to update my password.

For last few days my account had not been opening. I used my old username and password. But it was not opening.

Then i used forgot password button and then received code.

I entered the code successfully.
After that it was asking please set a new password.

Then i entered new password. But it was showing "unable to update new password please retry".

That is the problem i am facing so please solve my problem as soon as possible.

I have order a nokia 3310 mobile handset from flipkart in @ rs - 3165 but i have received damage product, after received damage product i have complain to flipkart for return and replace the product but they reject my request and send a technician at my home the technician also said to return the products but filpkart did not accept my request. So sir i request you to please solve my problem
Thanks

Flipkart is not returning my money. They are cheating me, its been almost 10times the refund for the same products have been failed. I m highly disappointed and shocked, they already have my updated bank details, but not giving my refund. Both the products have been picked up long time back, but i have yet not received my refund. One product was damaged and the other had size issue. I have lost my trust in flipkart since my money is stuck with them.

I order nike retaliation shoe (₹ 3668) from flipkart on 1st of december 2019 but i got 2018 model old shoe for that reason i made replacement for the same and i received this replacement order on 6th of dec with sports brand (Local) shoe. On the same day i created return request for this and asked for refund. But till now i. E 28th of dec this product is neither picked by ekart not i got my refund back. They are continuously canceling my return request by giving different different reason and not helping me out about this.

I ordered a redmi 6 pro phone from flipkart (Details below) and to my dismay, the phone box seal was already broken and the protective sheet on the phone was re-pasted (Had bubbles on it). On turning on the device it directly opened the home screen (The way it does on a phone that's already set-up before). All in all, it's a used device that's been sold to me instead of a new one.

I selected the option of return and replacement...

Hi Sir, Ma'am,

I have ordered a Puma Shoes from Flipkart.com worth Rs. of 1399 on 2nd december2019. Because of quality issue I didn't like the product and cancelled it. The delivery boy has came to my doorstep and has taken back my Puma Shoes next day. On 55h december 2019, I got a message from Flipkart.com saying that "Your refund has been initiated and it will be credited to my bank account in next 7 to 10 business days"

I waited till 19th dcember 2019 but didn't get the message for money refund from my bank account. I called Flipkart.com and the way they responded was shocking for me. They said they had done the refund to you bank. Kindly contact to your Customer Care of your issued bank. Flipkart.com is not going to loot your money. But actually they did. I called to Citibank Customer Care and they said they have not received any refund from Merchant Flipkart.com. They said me to ask the reference number from Flipkart.com, so that they can check in their system.

Again I called to Flipkart.com and asked for the reference number. On that they said that they are not having any reference number since I have done the payment through Net banking not through Credit or Debit card. Instead of that they had given me one Reference No and told me to give that number to my bank so that they can check. They send me one mail as well in that they have mentioned about the Reference number and the refund which had never ever happened.

I again called to Citibank Customer Care and told that Reference No. which I got from Flipkart.com but Citibank guys were unable to see any details using that number since their system accept only 12 word-digits reference number to fetch any kind of information regarding refund. But Flipkart.com didn't give me any reference number. After that Citibank guys told me to forward the mail which I had received from Flipkart.com and told me to wait for 31st december 2019.

I again called them and this time they were not even bother to resolve my issue. Instead of that every time they are saying that Refund has been done from Flipkart.com. Your bank is lying your money, Kindly contact to your bank.
I didnot ge any sollution from the. How i got my refund.
email id ; [protected]@gmail.com.

I bought Asus 5Z from flipkart using zest moneyt. Due to battery draining and otrher issues I returned that mobileas per the policy. they told refund will be completed by dec 22now dec 27 still they are asking 8 DAYS . bad experience by Flipkart. one msg says refund completed but actually not. mental herassment by flipkart