Flipkart Complaints & Reviews

On 10 of october at 2.45pm, i convert my payment method from cod to online payment using upi for the amount of rs 49, 990. (Transaction upi id:[protected]
The amount was debited from my account and i have got receipt showing payment is successful from upi (Google pay). But, flipkart is saying that they have not received the amount. I also complained npci for the same.
The grievance number for the complaint is 1681963.
The npci, clearly mentioned that the amount is successfully credited to the merchant account payee vpa:[protected]@ybl.
I also go to my canara bank for the same.
The bank clearly mention that the transaction is successful amount got credited to [protected]@ybl on[protected] ifsc : [protected]@ybl ac no: [protected]. We have raised the charge back on[protected] but same has been rejected by them mean [protected]@ybl on 28/10/2019. Kindly take up with merchant for this reason : goods & services provided order id:pzt[protected]wllm amount was successfully credited to the merchant account.

I am attaching the npci grievance reply
I am attaching the bank reply.
I am also attaching the upi receipt from google pay.
Please help me.

Dear sir/ma'am,
Some listings have been blocked due to fake product suspected, while we have been approved to sell the brand "kamasutra". Flipkart approval request id is 56906914. However, these listings have been blocked and our seller panel has been put on hold. But our account is not live till now. I also made a ticket on flipkart for its solution but we could not find any solution to the problem. I request you kindly solve my query.

Flipkart ticket ids is in[protected].
Flipkart account details :-
Display name : globalvarieties
Resister email id : [protected]@gmail.com
Resister mobile no. [protected]

I'm not able to play flipkart games. It's showing "something went wrong! We encourage fair play in line with our terms and conditions". I dont know what this exactly mean. Because i'm not using multiple ids in same device. I'm using my own single id in my mobile. But i dont know why you people blocked me from playing games.
Please kindly check my account and unblock me.
Hope to hear you soon

My order (Order i’d od[protected] was picked up on 25 th december 2019. However the refund is not yet received. They claim to process instant refund but i have not seen anything remotely close to their claim in my case. I request you to kindly process my refund as my money is stuck for no mistake of mine whatsoever. I will be great full to you for the same. Kindly initiate it asap.

I can't play in game zone in flipkart .i don't know the reason but i guess it is because i used two accounts in my phone but those are valid accounts so i want to know whats the problem with this .and also the prize i won is also removed .if it is not fair to use two accounts in mobile then i can stop that so please activate my account again !thanks in advance

Dear team,
This has got very important to highlight the services and the products getting delivered by flipkart now a day.
Service failure - it was the recent case of 14th dec, when i have placed an order for warmex room heater and on the date of delivery got to know the seller has not shipped the product from its warehouse and seller has got change for the requested product which will take another week of time.
Misleading product delivered – after waiting for the said time period the product got delivered but it’s not the same but another item.
I fails to understand the fact how long these online seller will take a time to correct their way of working (A year, a decade or lifelong) to stop cheating it’s customer as they don’t understand if we stop buying their products then there will be no jobs for them and no buyer going forward.
Requesting you to take some strong preventive action against them as these are never ending actions and all time they get escape with their stereotype excuse.

Best,
Aakash

I have ordered one trufit sleeveless women jacket on 05/12/2019.
Order id OD[protected]. Till 26/12/2019 i could not
received even after many reminders. As per your representative it is the
problem of courior service. So you are requested to send me the 2nd
piece of same item by other courior immediately.

I ordered a PUMA T-shirt which was delivered on 13th December. It didn't meet the specifications and I raised a return request which was approved on 15th December. Wishmaster was to pick it up by 18th December but no one has reached out to me till now. Through Flipkart chat option, customer executive Mr. Navjot updated me that Wishmaster informed that I like the product so would keep it. This was totally incorrect information as he did not call/came for pickup. He assured that the issue is escalated and team would reach to me by 26th.
Another customer executive on chat Mr. Sanjeet informed that the seller has cancelled your return request due to some unforeseen issue. He told me to wait and I can again place the request after 48 hours (which would have been 26th ). Now, it is 26th and I still do not see return tab available on website for the product.
So, today I called customer care and the lady informed me that she can see the wishmaster updated that customer doesn't want to return the product now. She has escalated the issue with the concerned team and someone would reach out to me within 2 days. Basically, the same story with no resolution even after more than 7 days.
I want immediate refund.

I ordered on 27th of November 2019 and till date i not receive my d2h.
Flip kart change their promise date from 10 December to 15 December to 24 December and they again to 28th of December.
Now one month gone, i am totally helpless, kindly help me.

I have been banned from playing games in the Flipkart game zone. The reason they stated is that I logged in using multiple accounts on my device but I have never used any other account except mine on my device when I asked the customer care to provide me the username or phone no of the second account I logged in using on my device they were unable to do so. This is surely mixup by Flipkart's back end team on there side. Hence I would ask them to revoke the ban against my name

Sir i have ordered apple iphone 7 from flipkart worth rs 25000 on 1 dec but due to some issue i have cancelled it on 2 dec then i got a message from flipkart that ur refund has been initiated on 3dec and ur refund will be credited on 13 dec in your account
But i didn't got my refund up till now then i contacted flipkart again but they said ur refund is credited in your account if any issue contact ur bank then i contacted my bank it is bank of baroda
But the bank said that their is no amount credited in your account even i got arn no from flipkart but the bank said we don't take any arn no sir still i didn't got my refund plzz help me because my amount is very huge plzz help me i m even my bank is not helping me not even flipkart both are saying that flipkart have not credited ur amount and flipkart are saying that its bank issue plzz help me i ll provide u all the document i got

I have ordered a laptop but it's webcam is not working so i asked for replacement. The technician from acer has visited and confirmed the issue and my product replaced successfully. But the new replaced product is also defective, it has display panel issue. Will i get another replacement or refund because the new laptop is also defective and i have again asked for return in the flipkart app. Also my seller is retained. Please reply because in terms and conditions of flipkart it says only one replacement is possible. So please refund my money as early as possible.

Dear Sir - I would like to inform that an amount of Rs. 32, 741.00 has been debited from my SB account No. [protected] through SBI Credit Card No. [protected] on 01.12.2019 and when I contacted to the SBI Credit Card Customer Care they intimated that the amount has been debited directly to the Flipkart account due to my previous outstanding due to auto debit. The amount which was debited without my information totally fraud, I have already registered a complaint against SBI Credit Card. I would like to request you kind look into the matter and finalized the matter otherwise I will be bound to file an FIR.
I therefore request you to kindly look into the matter and take necessary action after give a proper investigate the matter of the fraudulent transaction and legal action should be taken against the illegal officials.
Yours sincerely
Biswajit Purkayastha
SB A/C No. [protected]
Assam Secretariat Branch,
IFSC Code : SBIN0010755
Guwahati :Assam

I bought a powerbank from flipkart on july 20, 209. It's an ipro 10400 mah power bank (Ip1042). It was working fine until last month. But now i can't charge the power bank. When i plug it into charger the lights wont turn on. I dont have any service centre near me. Please do the needful for availing my warranty. My order id is od[protected].

I was supposed to get an electronic gift voucher for rs 2, 683 dated 28th november, 2019 with reference [protected] as per my flipkart affiliate account payment report statement.
But still today i. E. 26th december, 2019 i have not received any gift card from them nor they are responding to my emails.

Also as i have already uploaded my pan details, tds deduction was supposed to be 5% but they have deducted 20% tds.
My net pay was rs 3, 354 but payout statement mentions it as rs 2, 683 after 20% tds deduction.

Please help me resolve the issue.

Tracking id: shadzaidi

Hi my self Harsha I has payment over due in Flipkart, they called me to make a single payment to get waive off of due amount so I did single payment but no response from their side it's been 4 months ago, not even customer care responsding correctly, please forward this complaint to Flipkart, where oreder ID OD[protected] and after o made a payment they didn't update 4 months ago already no response from Flipkart side

I ordered a durafit strong multifunction 2.0 hp motorized treadmill (With massager) with order id-order id - od[protected] on flipkart. I ordered this on 3rd dec 2019 with (Prepaid of 28248 rupees) and expected delivery was on 19th dec 2019. On 21st dec. I received a notification of order delivered but i didn't receive any call or anything i don't know where they deliver the order. It's a complete fraud. Now they are just delaying and no satisfactory reply came from that side. Sir please help me.

I ordered the product on 19 december morning, 6:30 am to which i got delivery date latest of 21 december, on 21 i opened pack and it was something else so i asked for replacement then from then my product is not picked up or replaced and they refuse to give information of contact person, i tried to contact customer support multiple times but they say today it will be delivered and then nothing happens.

Mate 30 pro tampered glass is curved and the one i got is flat and not even half my phone screen.

I ordered a gift for my sister which i had to take with me for her. The expected date for product dilevery was 25 december and i had my train at 26 december morning. Flipkart changed the delivery date at 25 night from 25 december to 30 december. Very much unsatisfied with their services. Worst service. How can they change the dilevery date like this.

I have purchased macbook air from flipkart on 21th dec 2019 with order id od[protected]. But invoice given to me has mentioned wrong serial no of product. My product serial no and serial mentioned on in voice is not matching. I have written complaint about mismatch of serial no of product in invoice on 26 the dec to flipkart which was to be resolved by 31 dec. I will not get the warranty because of wrong serial number