Flipkart Complaints & Reviews

Hi i have purchased a product marq flipkart washing machine for the ladt two months i am waiting for the resolution the asked me to wait now after two months they are saying that purchase a part from outside we are unable to help.
If they doesn't have part then why are the selling it however my product is under warranty.
I work with customer service but i never faced tge services like this.

Dear sir/ madam,
This is bring to your kind notice that i have booked redmi 8 online through flipkart (From my son anubhav jha id) and the same was delivered on 22-nov-2019 having invoice number invoice number fabblx[protected] and id number od[protected]. I have faced the problem of hanging & uniform display and the complaint was lodge within 5 days for replacement of phone. After that they have sent technician on 3rd dec-2019 to check the phone and sent their report ok without sorting out the problem as the problem persist as it is. They have also not contacted me or taken signature over customer feedback form before sending the report. After lot of follow-ups & communication they replaced the phone on 21-dec-2019.
After receiving the phone i again faced the same problem (I. E. Phone hanging & uniform display) with replaced phone. Also battery is discharging very fast. I have contacted customer care in evening on 02-jan-2019 and explained about the problem. But they told me that replacement period of 10 days over and you have to visit xiaomi customer care.
My concern is as under:
• during this period i. E. From 22-nov-2019 till date, phone was formatting 2-3 times and all the previous data vanished affecting my work and to view the previous data.
• i have called so many times to contact customer care which is a waste of time.
• flipkart is not providing email id so customer can’t lodge their complaint over mail and keep a record at customer end for future correspondence.
• in my opinion either the same phone was delivered after repairing or there may be a chances of manufacturing defects in complete lot of this series.
• flipkart has to block the seller who is providing faulty phone
• flipkart has to replace my phone with redmi 8 or redmi note 8 (Difference amount shall be paid by undersigned) without having any fault in phone.
• i am also claiming an amount of rupees fifty thousand for harassment, difficulties in work, waste of time etc.
Hope you will take a prompt action to get rid of such type of product from online seller and tighten the screw to big businessman to provide best services to customer.

I recently ordered Realme 5s with a mobile exchange and had the worst experience imaginable.

The mobile was a birthday gift for my grandmother and I wanted to surprise her with a new phone, everything was going as per plan.

On the delivery day, the delivery boy(Ajay Kumar) said he won't be able to take the phone as it was not turning on and as per policy, he won't exchange it. My mother requested him by explaining that the battery might be dead and if he can w8 he can see that the phone is working fine. He left and said he'll return in 15mins.

He came back and I was there seeing him scraping the phone for 15mins to find any scratch or cut and said if you want the mobile pay the total amount or it will be his loss as he has to take the phone back to the company because of the policy. The mobile was in good condition and bearing no cuts or scratches worth denying the exchange.

He left, and even after complaining about the incident to the help center none of the issues were getting resolved. I shared the pictures of my phone with them and without any comment validating any problem with my device they just denied my request claiming it to be company policy.

The phone was out of stock the next moment, but I was able to do a successful transaction after some time on the official realme website with the mobile exchange.

I've done several online transactions on Amazon even the mobile exchange ones, sometimes the cost might be a little bit more when compared to Flipkart, but I never faced any bad service or unjust treatment from amazon.

Hi sir my name is swapnil.

My email id : swapnil.1478. [protected]@gmail.com

And my problem is i am unable to update my password.

For last few days my account had not been opening. I used my old username and password. But it was not opening.

Then i used forgot password button and then received code.

I entered the code successfully.
After that it was asking please set a new password.

Then i entered new password. But it was showing "unable to update new password please retry".

That is the problem i am facing so please solve my problem as soon as possible.

Sir,
I had purchased a alcatel 3t 32 gb tablet from flipkart on 12th november, 2019. Order id - od[protected]. It completely stopped working after ten days. When it was given to galaxy services (Authorised service centre of alcatel in kochi, kerala), they said it has to be send to the company itself as it cannot be repaired there. I have not got the tablet repaired even after one month. Hence i request to replace the tablet. Otherwise i may have to go the consumer court to resolve the issue. When i contacted galaxy services, they said that its spare parts are not available, will have to wait further. All the data related to my job was inside the tablet because of which i am not able to continue my work. So i request you to do the needful as soon as possible.

With regards,
Abhijith p s
[protected]@gmail.com
Mob : [protected]

Hi sir
My name is sk karimulla, i have purchase mi 4x tv delivery on 04-01_20 evening, and installation date is 05-01-20, but flipkart technician not responsible for answer,

I ask to 3 time when you coming my tv installation,
Technician answers. I m not coming today,
I am installation more tv's in ongole, i m comeing to tomorrow,
I. Tell to answer i will complete to flipkart
Technician. Ok do complaint

Flipkart iragular answer
Please solve the my problem
My tv installation

Flipkart has blocked my account citing too many returns. There is a big current order in which they have delivered bad quality products (a defective bedsheet and a torn bedsheet) and wrong sizes for a few products. Some of the items are not even delivered and they haven't provided a refund and they are replying to me that my account is blocked.

If i orederd a product your asking for the money for the product so we are paying immediately, but for refunding the money for the product if the was cancelled your taking more than 7 days to refund. It is simple we are paying immediately for the product but why don't you refund immediately if we cancel the order.
I am paying instantly for the product so you should also refund immediately if my order was cancelled.

I placed an order on 29th september 2019.
At first the order was placed and after an hour it showed transaction declined by bank any amount deducted would be refunded.
My order id is od[protected]
The refund hasn't been issued and they have removed the order from my app also.
I have a screenshot of the order placed with them. Which i am attaching with the complain.
They are saying that the transaction was declined by bank and no refund can be issued but bank is saying that the amount has been sent to the seller (Truecom retail) who has conveted the amount in emi.
I request you to look after it and please provide a solution.
My flipkart registered number is - [protected]
My registered mail id is [protected]@gmail.com.
I have earlier filed a complain but no solution was provided.

Hi, i am a plus customer on flipkart.
I ordered a nike slipper on 7th dec 2019 and was supposed to be delivered on 9th dec 2019. However the status of the order dis not change from ordered to anything. When contacted was advised to cancel, however the app is not working properly and the status reverses back to order. Informed the same to customer support and they told me the technical team will cancel the ticket from backend but so far even after multiple followup, no refund. Please help. Order id - od[protected].

I have joined flipkart affiliate programme in 2015
In my payment reports showing they made payments from feb 2019 but amount was not transferred in our account.
We have mailed several times but nobody had replied and we have also submitted issue in affiliated programmes contact us page, but they have not replied to us. We complaint on twitter and they told us to mail on [protected]@flipkart.com, we have mailed on that mail id but still no reply.

They are not providing any support and not even there is number to contact them. We are hopeless and helpless. Kindly take the necessary actions against them. We have worked very hard and now we are not getting our hard earned money please do something my affiliate 🆔 janardhan8

I purchased a MI tv 32 inch few months ago. There is an issue with the display screen. A white patch of line is coming in the bottom of screen.Please send someone to look after it. Do provide any contact detail if poosible whom i can contact and repair my product which is still in warranty. Please look into this matter as soon as possible..

Ordered 250mm fan received 200mm fan initially and again we received a damaged fan,
Again i want to replace my product there is no option to replace there is only refund option available this time.

At first time i didn't see the size and i ask a technician to fit my fan but he ask me to sir it wouldn't fit. I had pay him 200for his visit and ask him to please fit it once it replaced.

Now i see that my fan is not replaced as only refund is available. I called cc but no one accept that this is not only a mistake it's a kind of fraud.

I ask again and again to get it replace but they are continue saying that seller not accepting replacement this time.
I don't know why they are not replacing, neither my ordered fan company got shut down nor seller are not selling that usha crisp 250mm fan.
It's purely a fraud and flipkart is now flopkart and fraudkart.

Flipkart provide good service but when i faced this problem i am frustrat. After 4 month use the induction it's not properly work. So iam trying to get warranty. But i have not original box. Then flipkart person not pick-up the product. And he tell me about this induction i cannot receive this product with out original box and it's should be used product. So my question is when 4 month i am used no problem faced but recently faced the problem how to product like new???

Dear flipkart,

I am with flipkart since many years.

I purchased a nokia asha 206 mobile from flipkart on 17 july 2019 (Delivered) with order number od[protected]. As per flipkart this phone has a 01 year warranty to be provided by nokia. Value of 4229.

From first day this mobile has a problem in charging (Sudden switch off) and speaker voice not clear. Due to these issues, i raised refund request, but the same has been rejected by seller.

Finally on december 2019 last week, this phone got dead. I reported this issue to nokia authorised customer support. They completely denyed as imei number is not in nokia data base. They also said this mobile is duplicate as back panel also wrong.

Further, they denyed for service as nokia company not exist now.

Still this phone is available on flipkart for sale with 01 year warranty.

The questions are -

1. When refund request raised, why it got rejected by seller why no action taken by flipkart or seller to listen customer issues.

2. Why wrong imei numbers are mentioned in mobile bill.

3. Why flipkart is selling product of company, which is not exist. Who will give warranty nokia (Which is already been closed) or flipkart.

As nokia company not exist, so i request flipkart to provide service for the subject product.

I have reported this issue to flipkart on 27 dec 2019. Flipkart assured me to resolve this issue by 01 jan 2020, but on daily basis i am following flipkart 04 times in a day, but still problem not resolved.

I request flipkart to pic this wrong item and provide my refund.

Regards
Ashwani
+91-[protected]

My account is hacked I got a message from Flipkart! You changed number but I didn't changed any number to my Flipkart account and Gmail also changed! I had pay later limit in it 5000rs! Please get my account back! And when I am opening Flipkart account it's showing new account to open from my number. Already I complaint raised but no use

Sir mera name satyendra kumar or registered mobile no.[protected] hai
Sir mai apne account se 20 jan-2019 ko ko nokia ka 6.1 plus mobile phone purchase kiya tha or mobile ke sath me buyback guarantee ki policy bhi liya tha jisake anusar old mobile (Nokia 6.1 plus) ki exchange value mujhe phone ko exchange karne par 25 jun-19 to 23 sept-19 tak 8000 rs. Aur 24 sept-19 to 23 jan-2020 tak 5600 rs. Diya jayega
Lekin sir jab mai apne old ohone ko buyback guarantee ke tahat dal raha hu to mera mobile phone exchange nahi ho raha hai aur oops sorry! Abb is not enabled for this account or normali tarike se exchange show kar raha hai
Or sir esi silsile me flipkart ke customer care arvind kumar se 04 jan-2020 ko 08:04 pm par baat kiya or complent kiya or arvind kumar se maine apna complent no. Manga to unhone mujhe jhuthi dilasa dete huye kaha ki sir aapka complent no. Aapke registerd email address par bhej diya gaya hai lekin sir meri email id par ab tak na to koi msg aaya or na hi abhi tak koi samadhan nikla
[protected]@gmail.com

Dear concern
I am a regular user from flipkart.

Ordered hometown gleam engineered wood study table (Od[protected] on 3rd january.

4th january i came to know "hometown rhombus engineered wood study table" is the perfect product i am looking for as the color little differing.
Also ordered the same (Od[protected]

Both the order i converted with emi and paid online.

Now i want to cancel 'hometown gleam engineered wood study table (Od[protected]'
The order not yet packed neither shipped.

I called the tollfree number and a girl politely advised me not to receive the shipment (Od[protected].
Confused!!! Never returned any order.

The same girl also confirmed to me that no charges or penalty will impose on me for the returned product. What to do...?? Feeling bad to return the goods.
The delivery date is showing 27th... My card shouldn't get effected for this return.

Only 10 days left...
Within days... If am unable to login to my flipkart acc.. My money will loss... So please help me to unblock my acc and return it

I ordered krx 100kg gym kit from flipkart... When it delivered... It was poor quality... So i tried to return it... But my acc blocked... Now i lost my money... Please help me to get my money... Contact me to [protected]

I have ordered the product on flipkart on 29th december 2019. The product name is "ray-ban rectangular sunglasses" and order id od[protected]. The amount is 10, 611. I have received the product on 30th december 2019. But when i see the product it was totally different from the product shown on the website and totally different and also i have received an old product that box was full of dust and i noticed it was used product multiple delivery stickers were pasted in the box. We can clearly see that product by seeing the package i got used product which was return from other customers. I was not satisfied with the product and called flipkart executive and informed the same about the product condition and executive informed as the same product is out of stock, will arrange for refund wait for 72 hrs. Then i have waited then when i called to check the status executive informed your request has canceled due to high number of returns in your purchase history. And also you are account is blocked. After hearing this i got really shocked because i am being a (Flipkart plus) member also having more than 500 super coins in myaccount. That too i am flipkart customer for more than 6 years. Flipkart is cheating customers like this giving used product and damaged and defective product and not taking back the product (I have received these kinds of damaged products even earlier) i request you to kindly help me on to take back this used and old different product and help me to get my money back.