Flipkart Complaints & Reviews

I have placed order for two pairs of ortho rest slippers of size 9 on 25/01/2020.
I made a payment of rs.658 also for the same.
Today i have received the parcel containing only one pair of slippers and i have not received the full order.
The seller is peeaar industries, faridabad and i have contacted them and they informed that it is flipcart who is responsible for packing and deficiency if any.
I request you to immediately arrange for delivery of the missing order, ie, another pair of grey size 9 ortho rest slippers for men.

Please acknowledge and do the needful under advice to me.

Mohanachandrakaimal
Karenkunj,
4 jagnath, rajkot-360001

I bought a titan watch from flipkart 24 january.
I received a different titan watch. It is not 1734km02 neo hybrid smartwatch (Price-5215), it is titan nh9151bm01 karishma analog watch (Price-2995). So i am very glad for flipkart's services. I hope you will solve my problem as soon as possible.
I was faced a new problem, my return request rejected.
So plz solve my problem.

I received the phone on 24th january 2020 with order id - od[protected] on the very same evening i observed a severe battery draining issue & call network issue with the phone hence, i'd raised a return request. I received a call from flipkart customer care stating some trouble shooting steps, i followed it. At last the guy asked me to factory reset, i did. Next day technician from jeeves arrived at my place, told me we would be penalised if we do not reject returns for minor issues. He asked me to escalate any issue in future to flipkart & shoot the issue if possible with different phone. Next day the phone got hanged, immediately i shot on alternate phone & raised a return request again. The next technician was very clumsy, but smart enough to reject the request without checking the video & photos as i also took battery draining pics when phone was on standby mode with no apps installed, he told me that company would believe there is problem with the device only if the blanco app test goes fail, he downloaded the app & checked gps of the phone & said the phone is ok. I told him to check the video i made, he denied. He said we are 3rd party vendor, we are meant to do maximum rejections. He also asked me not to buy stuff online. When i requested him to run test for hanging issue, he denied & said the test needs minimum 80% battery & the phone has 20% who will wait for so long? Better you use same phone, don't install any apps. I asked him, if you needed so much battery you would have informed me prior on call i. E before coming, i told him if i needed no apps, i would have brought basic feature phone & not a smartphone. He took a jobsheet, wrote there's no issue with the phone, made me sign it still i wrote multiple remarks on it in the comment box. After all this, next day flipkart is asking me to take my phone to service centre as again the return request is rejected. If the phone needs to visit the service centre within a day that itself resembles there's an issue with the phone. Flipkart is doing fraudulent activity by selling maximum defective products during the sale. What can consumers like us do after spending our hard earned money on product with no after sale service? Products like mi are found online with good offers. Hence, people trusts these online sites. It's just been 4 days, my phone is not replaced under 10 days replacement policy. Every day different person from flipkart's customer care is calling & harassing me by asking what happened from the very first day but, none of them are resolving my issue. I need a refund for my product. I've mailed flipkart many a times but they aren't entertaining me due to which i'm tensed & also facing some blood pressure issue due to stress. They are purposely extending the duration by arranging technician visits from jeeves, who are not even professionals. So that my 10 days replacement policy invalidate.

I have ordered techgear mini 5 1 audio rush digital channel dts ac3 hd audio rush digital surround sound decoder for hd players dvd xbox360 media streaming device on 9th jan 2020, it will delivered me on 18th jan 2020,

It was an dead product with different specifications and power cable also not fit for the device, so i have complaint on customer care executive to resolve. They accept for an replacement and forward my issue to the flipcart team and seller,
I clearly told that in replacement there's an defective or different product has received, i need an refund.
Replacement product approved on 20th jan and it delivered on 28th jan, when i was opened i am very shocked and realized that i was cheated again by flipcart/seller. It is an used old mi power bank with an power adaptor, i think it was an purposely done at an second time.Â
Again i was contact customer care executive and share this issue. They calm down me and make a note on it, i hope it will give an better solution and to refund my money.
In 29th jan 2020 again my refund request is cancelled.
Customer care executives really do their work or not?.
Flipcart assured badge sign on that product.. So only i ordered, then why they are not solving my problem for refund? They put 10days return policy, but my return request process for 2 days and it will cancelled.. Very very worst services, i am mentally depressed. I know that there's is an no compromise thing that not given from filpcart/seller side..
I had an proof of video and pictures if need i will share it..

This mail is to show how i am cheated and to proceed fast for refund request.. I am very disappointed on flipcart.

I have cancelled an order from flipkart on 5/01/2020 and received an email from flipkart that the refund has been processed succesfully and it would refelected by 16/01/2020 ie between 5-8 working days, but still i have not received the money. When i spoke with an flipkart assoicated he said i have to fill "charge dispute form" because it could be a problem at my bank side. I allso contracted my bank customer care many time but they say that problem could only be resolved by visiting my branch.

My refund number is :5782137347286878104080 and 30005100030003083667429

Please resolve my issues.

I have cancelled an order from flipkart on 3/01/2020 and received an email from flipkart that the refund has been processed succesfully and it would refelected by 16/01/2020 ie between 5-8 working days, but still i have not received the money.when i spoke with an flipkart assoicated he said i have to fill a "charge dispute form"because it could be a problem of bank side. I also contacted my bank customer care many a time but they say that problem could only be resolved by visiting the branch.My refund reference number is :5780583880726920204022

Please resolve the issue.

Order id - od[protected]
Is it a crime? Buy a tv from flipkart.. It has been 7 days since i bought samsung tv from flipkart. Every day they told that our engineer will install the tv but nothig happend.
Every day flipkart guys are make me stupid over the phone. It is ridiculous. It shows that how unprofessional flipkart is. I want customer service which promised by flipkart
Regards,
Saikat hara

My flipkart account has been deactivated. And i'm now trying to activate that old account, but it's not working, while i entered my mobile number, it shows that my account has been inactive, & it shows that to contact the customer support. I want now to get back my old account. And i tryied it to recover back but it's not working. Please immediately help me to reactivate my account.

Thanking you,

I have bought my phone with flipkart's complete protection plan on 26th of march 2019. My phone got broken on 7th of jan 2020 and registered a claim on 8th of jan 2020. The complete mobile protection contacted me and asked me to pay 1000rs as a registration fees. The team then came my home and took my phone on 11th of jan 2020. From that day i have no information about my phone. When i call them to know the status they tell me that they will have to talk with high authorities and a mail will be sent to my mail about the status of within 48 hours, but no such mail have came yet. They have assured me that the phone will be repaired after 10 days of pickup but now its 18 days have over but no mail or intimation from their part about my phone. Please do something about this issue.
Claim id : ad[protected]
Plan id : jppoffk1618823
Registered no. : [protected]
User name : jisha johnson

I have bought my phone with flipkart's complete protection plan on 26th of march 2019. My phone got broken on 7th of jan 2020 and registered a claim on 8th of jan 2020. The complete mobile protection contacted me and asked me to pay 1000rs as a registration fees. The team then came my home and took my phone on 11th of jan 2020. From that day i have no information about my phone. When i call them to know the status they tell me that they will have to talk with high authorities and a mail will be sent to my mail about the status of within 48 hours, but no such mail have came yet. They have assured me that the phone will be repaired after 10 days of pickup but now its 18 days have over but no mail or intimation from their part about my phone. Please do something about this issue.

Hii
Flipkart
My flipkart account is block
Reason :-
We'd like to let you know that your recent request for a has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your flipkart account.

Please unblock my flipkart. I want pay flipkart pay later amount / my gift card/ my super coins. Unblock my account & call me as soon as possible

Order id: od[protected] [incident: in[protected]]

My flipkart account is block flipkart unblock my account
My mobile number :- [protected]
Email i'd:- [protected]@gmail.com

I have cancelled an order from flipkart on 3/01/2020 and i received email from flipkart that the refund has been processed succesfully and it would refelected by 23/01/2020 ie between 5-8 working, but still i have not received the money. When i spoke with an flipkart assoicated he said i have to fill a "charge dispute form" because it could be a problem of bank side. I allso contracted my bank customer care many time but they say that problem could only be resolved by visit my branch. My refund reference number : : :[protected]. Please resolved my problem.

My name is amal, i had ordered one samsung galaxy smart watch on 22/01/2020. I received the product on 24/01/2020, but the box was completely empty, nothing where in the box. I have complained on flipkart app but they didn't give me a correct reply. I need a necessary action for this. But flipkart is not giving any response, i have spend 18000rs on this. First they told me, they will find a solution on the second day, then told they will give the reply on 28th january before 5:00 pm, till now they didn't gave a reply. Flipkart is asking to wait because they need time to sort this problem, but how long should we wait?.
Flipkart is not giving any value for there customer, they treat there customer very badly
I can't believe that a reputed company like flipkart is not giving any value for there customer and not even trying hear the customer problems and trying to sort out.
Order details:-
Samsung galaxy smart watch 46mm
Order id:- od[protected]

Flipkart sanctioned me 30000/- limit against cardless credit i used only 15000/- from which i have paid half amount in the month of january 2020 but my app shows that i have used 30000/- limit. And i lodged a complaint against this issue so many times but there is no response from flipkart. Anjna bharti from delhi my email id is [protected]@gmail.com

As i have ordered a product from flipkart and have returned it so there was refund amount initiated from their end on 16.01.2020 at 12. Am and the reference number :30005100030003083667429 and 5780583880726920204022 and 5782137347286878104080 but amount has not been credited in my account till late and continuously. Please look into this matter as very serious

Hi.. I purchased samsung galaxy a50 for rs 11069 on[protected], which was supposed to be delivered to me by 23rd jan'20. But till date, i have no information and the status on their portal shows 'shipment yet to be delivered' from last 8 days. I'm really shocked to know that they aren't even able to deliver a product in metro city in 10 days in this era!! Whenever i call them, they never give a clear justification. That's not the way a billion dollar enterprise works. I get frustrated by listening the same replies from them every time. The customer care is unaware of the reason for the non-delivery of the product. They asked for the alternate number as they couldn't reach me on the registered phone number but no one ever called me back. It seems that this site is cheating the people out of their money [as apparent from the complaints seen on the internet]. Flipkart has really lowered its standards and is insensitive towards its customers. I have already made the payment by credit card & i have neither received the product nor my money. The said amount is also blocked with them for this time period. I want to get my product delivered at the earliest. Thank you. Ref order #od[protected], ekart logistics tracking no. Fmpp[protected]

Today i'm going to recieve my flipkart order and when the ekart delivery boy called me i was in my lecture so wasn't able to attend the call although in middle of class i text on that num. That i'll call him later, and after the lecture ended up i called the delivery boy but he talked very appropriately like an illiterate person which may resemble that he will be
Showing attitude and refuge to deliver at mentioned address.
And it's 2nd time that same delivery person talk in that way as if he is paying my order's payment.
Atlast i requested to please take an action against that delivery boy.

Sir,
I have only made 3 orders so far from this account
1st order - hp x 304 m 64 gb otg drive= this hp pandrive is fake, so it is refunded. What you are rejecting again and again.
2nd order-sparx mans sandals-those who had come small in size, so put it for refund, then the address was wrong, so it was canceled.
3rd order - puma backpack - whose color and style was the issue, so it was applied for refund for which money came.
If flipkart allows us to ask for 3 items, you can block this id. Otherwise open this eid again. Sir, you can understand this as our request.
You proof my identity i asked for my aadhaar card, and again i am attaching my aadhaar card.
Thanks. Sadly
If these will block the account in three order, then they will not even have costmer one.
Flipkart people blocked my account in exchange for refund of hp pendrive, i want his money back.
Hp pendrive is duplicate

Am one of the customer of Flipakrt more than 2 years. Today when am login to my account flipkart account its shows the error as "Login unsucessful" try after some time error. So I have tried to reset the password its shows the error as "Unable to update the password. Please retry.

I don't know why this error are showing, I have never cancelled or returned any product, my recent january month order also delivered. Its really makes disppointed me using flipkart, am the customer of amazon also but never faced such a issues on amazon.

Flipkart team please look into this issue and solve my problem as soon as possible.

I purchased a book called gollapudi talapatra nidhi in the month of june 2019 and it has a free booklet. Though the book was delivered, the free booklet named "shastra peetham" was missing. Irrepective of many reminders, the free booklet was not sent. Immediately after the book was delivered, a call was made to enquire about the booklet. We got a response that it is in transit. Even after 7 months, nothing was delivered to us.