Flipkart Complaints & Reviews

Hello sir,
I have received one offer on my mobile notification from flipkart, that there is a mahasale and offer was there.. So i have order on that offer.. I have submitted all details about the delivery address, name, and all. Than payment was done with paytm..
The link was below of order..
http://www.big-billion-sale.best/product-1.html
After that i found it is fake sale offer.. So please help me in this.. It was showing offer from flipkart, so we continued on shopping that, so please give refund for that, and take more security that people cant be cheated like this..
Will willing your reply soon..
The payment detail, offer photo screenshot is as below givn in photo.

Hi,

Order OD[protected]
Date of Incident 9.12.2019

Description of Issue:
I am Loveleen sharva and I ordered SAMSUNG GALAXY PHONE from Flipkart worth 25900.
They delivered a faulty Phone and i reported immediately for a replacement.

The Ekart person came for pick said, the complaint option selected in the system is wrong, please correct option and file again.
I cancelled the replacement and it took 72 hrs to reopen the option to file a complaint.

I filed the complaint the Ekart person came again said there are multiple problems with Phone, please talk to Customer Care they can raise the Multiple issues.

I again cancelled the replacement request waited for 3 days, the option again reopened and I called the Customer Care, they assured me the replacement.

However when the replacement phone arrived Ekart person said the Option selected in Ekart is not matching with the Option selected, so please call Customer Care.

And when I again said that cancel and file the complaint again.

Customer care started saying the period is over we can't replace your phone, please go to the service centre as the phone is under warranty.

this was the moment I realised that they just wasting my time so that the return period gets over.

Once the period over they say we can't replace your phone.

All this has costed me 25900 INR.

Resolution: I need my money back 25900

I want to edit my invoice in hitesh patel to hitesh chaudhari because my account name is hitesh chaudhari and bill gave me hitesh patel and my flipcart pay later also be hitesh chaudhari

please send me new invoice name by hitesh chaudhari or refund my money
order id - od[protected]
invoice date[protected]
invoice number - fabaot[protected]

please request to you edit my name by hitesh patel to hitesh chaudhari

Hi Team,

I bought a television from Flipkart on 25-dec-2019. order ID - OD[protected] cost around 6749 RS/-. and product suppose to deliver on 5-Jan-2020. and status also is not updating in website and still is same status.
i have raise a complaint in customer support but still not resolved.
Request your help on this issue.

Regards,
kapil

Dear Team,

I am unable to access my Flipkart account for the past 1 week. I can't take my previous order histories, invoices or anything.
Email: [protected]@hotmail.com

Your customer service team had told me that there are some irregularities in the Payment Method for the order number: OD[protected] Nobody could explain to me what irregularities are.

I used only my HDFC Credit...

This incident took place on 7th jan 2020 . I have ordered products from my flipkart account([protected]@gmail.com). on 5th jan 2020 as I ordered grocery products and made payments regarding those orders but after a day of order placement they automatically cancelled few products from those . I hereby suffered a lot they did not refund my money for that cancellation and neither they filed a compolaint against that.

A complaint had been lodged on 11 August 2019 for a defective Marq TV 43 inch. Subsequently their engineer has come and de-installed the TV.
A mail has been received saying a refund has been approved post pickup of the TV.

Till date no one is coming to pickup the TV.

Several calls have been made only to receive assurances that the matter is being escalated.

Attaching pictures mail and sms's exchanged although I'm afraid they may not be in chronological order.

I'm still forced to use the old TV which obviously we have no other option to. The colour has turned pink we have no choice.

Its obvious these people are using delay tactics and do not want to refund the money at all.

I didn't ask for a refund. The TV was good while it worked so I insisted on a replacement. Yet being their own brand they are not able to replace it and neither are they picking it up so I can get the refund and buy another one

Kindly look into the matter

I placed this order (Sony CyberShot DSC-HX90V/BCIN5) on 26 December, and they confirmed the delivery date as 3 Jan. I paid ₹26, 951 (including ₹52 as delivery charge). Until 3 Jan, the status of the order has been "Order placed" and hence I raised many complaints (with no use whatsoever). A few customer care executives contacted me, assuring that the issue will be taken care of. But the status of the order remained the same. On 3 Jan afternoon, I found that the delivery date has been changed to 9 Jan (with no communication regarding the same to me).

Flipkart themselves is not sure if the product is available. They cant share the contact details of the seller as its against their policy, nor do they have any alternative to get the product to me (from another seller, may be). All they do is give automated messages such as "I do understand your concern." or "Please don't worry, I will definitely share your concern with the seller." "Please be assured this time, since we are closely looking into your issue and will make sure to get your issue regarding order delivered resolved by January 10, 2020." -- How irresponsible is that? That too after getting the full amount from the customer!!!

I want the product to reach me at the earliest as possible (not beyond their agreed timeline -- i.e., 9 January).

This is the worst online shopping experience I have ever had!

Dear Flipkart management,

I’m one of the regular customer to Flipkart recently I have purchased one LG TV Smart 32 inc it has been delivered @ 25-12-19 but which is the delivered product is stock defective then I was requested to replace the same product 15 days got over nobody is not responding now it is showing in Flipkart app we will replace the product on[protected] days required for replacement product ...??????
In between I had called n numbers of time to Flipkart customer care even they also not responding properly they said replacement is not possible from my end that’s it no more discussions this is the way of speaking with customers..??????!!!
Also demo & installation call also cancelled 3 times without my knowledge why it’s like that it’s shameless to Flipkart management.!!!
Even after customer paying the money Why should struggled customer & why should take unwanted tensions in fully fed up on Flipkart service & mentally disappointed so for the above F-CK OFF reasons I need a compensation & immediately replacement of the product.
At least this time I’m expecting quick response from your end ..!!!
Order ID:-OD[protected]
Phone 📞:- [protected]

I ordered IFB microwave oven from flipkart, order id - OD[protected], but received defective oven. It has loud noisy sound which is abnormal and sparking in back of the oven. I requested for replacement on the same day of delivery of product and i was assigned a technician but technician not come and after 3 days I got a mail that my replacement got rejected by the seller without any reason. I again requested for replacement, this time technician visits and told me for replacement of product but its been days and no replacement is still provided to me yet.
Flipkart and IFB are cheating and just asking me to wait. Its been 7 days they are making fool to its loyal customers.

A lot of calls, follow ups on order id OD[protected]. But all in vain.
No updates on this order.
I spent almost 60k and ordered iphone 11. However, the promised day has passed and no action has been taken.
The customer care does not have any idea about the whereabouts of my phone.
It was out for delivery on 5th jan and no trace since then.
Now whenever i call cust support, they just do their job of saying to wait few more days and do not cancel the order even if flipkart made the mistake

Maine kal uc browser me flipkart se offer me ek mobile online ka rha tha. Maine paytm wallet se payment kiya. Mera payment debit ho gaya. But mera mobile online nahi hua. Aur ye sab ek fraud offer tha. Jab mai paytm wale se baat kiye wahi bataya ye sab fraud hai.. To apse reuest hai. Please mera paytm wallet me paisa refund karwa de.. Paytm no-[protected]

Order id - od[protected]

Flipkart perfect homes ramsey engineered wood kitchen cabinet

I buy furniture in flipkart

But they have sent wrong size

Now they are not taking return

They have rejected return even after their technician visit and confirmed wrong size

Flipkart is worst customer care in whole world

My last purchase in flipkart

Amazon is best

Amazon will take return of furnitures for any reason even without technician visit

Flipkart has rejected return even when it is thier fault.. Product is not as per description

Last 2 month's back big billion days iam buying one samsung 192 l refrigerator direct cool single door.. You're sending dammage product sending.. I will apply return policy. But no solve my problem.. Mentally iam total distab. Iam giveing ty to more times complain but no response. Very bad service.. You are facing ready we go to next leval consumer court..

Today i received my courier, and opened it in front of courier delivery guy, and i found it damage and unpacked from original condition, further flipkart is saying its on no return policy

I m requesting that flipkart either return my hard earned money or replace my damaged delivered product with new one
Kindly help plz

Deepak mishra
[protected]

My product return many time cancel.
My return time is spending.
Why is my product canceling issue i don't know but your flipkart team is not giving solid evidence.
some time tell me technical issue, some time seller issue.
Flipkart team taken my identify proof i gave. But flipkart team is not giving the responce.
Yet my product cancelled.
Now, did i do.
Please tell me
Can u help me.

Policy no jppoffk1485508 mobile protection plan. I have purchased my redmi note 5 pro gold 64gb model from flipkart with jeeves complete mobile protection plan. Theft happen with my mobile and same complaint raised with jeeves helpdesk. Provided all necessary documents. I have provided them online copy on mobile lost complaint with hadapsar police station stamp on it. They are not accepting this document, and demanding fir copy u/sec 154...

I had ordered a mobile named redmi 8 on 3rd of january, it showed me that it will b delivered on 4th of january but i had not received the product yet i called the customer care of flipcart on 5th they said that they will resolve the issue within one business day but it is now 6th january but i didn't receive any update. I am a flipcart plus customer, i feel very bad about what is happening, as i was a plus customer i should have receive product within 24 hrs but it's been morethan 72 hours but no response from flipkart. Hope that the can get a correct reason for the delay of product.

Dear team

I have ordered an apple iphone 7 on flipkart on 6 december 2019 through online payments of 24999. There was an offer of 10% instant cashback on flipkart app on purchasing of this mobile on hdfc card, but still i didn't get any cashback entry in my card.
Order id was — my orders

Od[protected] & registered mobile number was [protected].

I have talked to flipkart customer care too but they all refused to give the any refund regarding this, they denied me to submit the complaint regarding this & still 1 month passed away, my product received me safely but 10% cashback offer not received. So please help me and provide the offer cash back as soon as possible.

Dear team

I have purchased an mac airbook apple i5 5th generation from flipkarts on dated[protected] through online transaction of rupees 50990. But it was delivered wrongly though i have returned the order due to some product issue & address issue so which it cancelled. But flipkart assured me to refund the said above payments will be back in my account within same month.

From 1 year, i am following up with all statements of credit card of bank hdfc, asking to all employees of flipkart to refund me the payments but it still not received to me. Once in march 2019 on 2nd, 50990 refunded by flipkart which again reversed by them on 5th april 2019.

All 12 months statements of card, with all transactions details, the references number of payments deductions, reversed transaction of flipkart, product returned proof, given in mail id of customer support to them by me time to time.

They are giving me the time of sometime 3 days to wait, sometime 5 days, 2 days to wait that it will refund into your registered account within given time but still not. They are making fraud with me since 4-5 months by saying that it will reverse on that time, on this time, asking me to wait for some days, asking some statements more, other queries with bank written proof, asking me to arrange the bank details of debit payments by flipkart but i had given all the things which i have safe in my proofs.

So request you to please help me to refund the amount which debited before more than a year and also the interest amount which charged by bank to me twice in years the charges of interest was 10k approx, and faced a lot of time wastage totally, neither my amount refunded to my account even i have given extra interest and charges of penalty amount by bank to me. I am totally mentally harrashed by flipkart since 1 year and not able to more listening to them unnecessary waiting, i need now some perfect solution of my money which deducted with each & every charges according to law as soon as possible.

Name
Arshpreet singh
Mob. [protected], [protected], [protected]