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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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P
Pradeep Sarode
from Mumbai, Maharashtra
Jan 27, 2020
Resolved
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Address: Hajuri Road, Louis wadi, Thane, Thane, Maharashtra, 400604

We procured the blaupunkt tv model number bla43au680j1801171 on sept 2019.
On first week of the decmber 19 we have not operated the tv as my father does not want the sound in room. But on 7 th december 2019 on putting the tv on we found verticle line occupied about 80 % space. And 20 % space showing the app log on display.
We logged number of compalint complaint on in dec 19 and jan 20 but as we have not received any feedback we contacted customer care. We have been asked to send the video on mobile number. After sending the video we got the feedback that the ty is broken. As we have not seen any broken appearance on display we requested to send the representative as it is under warranty.
Unfortunately it has been told that the visit will be on chargeable basis. As the tv is hanged on the connector the question of how it is broken is remain unanswered.

Being a reputed company we expect the proper service hence we once agin requested tham to depute the service representative for observing and resolving the issue.
On * th dec we sent mail we got reply that we are sorry to say but as per photos given to our executive it is broken. Led display consists of very thin layers of flexible sheet. It's not made up of glass so you are not able to see any scratch or damage mark on outer side of display even by touching. It happens by hard pressing or by collusion of any other object. Since it is physically damaged, it will not cover in warranty. It will be done on chargeable basis. If you approve the amount, we will work accordingly.
We are sorry to mention that without visiting and seeing the condition the decision is taken that tv display is broken. Is it not possible that it is due to inferior quality of dispaly? One of my relative got same problem in is samsung tv and they accpeted that it is possible in 1 to 2 % of tv and replaced display free of cnarge.
Further till date we have not received any feedback about quality of dispaly or commericail offer in writiiing.
On the top of that. I have been told that visit of executive will be on chargeable basis when the tv is under warranty

Further you will agree that purchasing of tv had only 3 months over. When tv is under warannty how the replacement is chargable basis and how even vist is being charged.

This type of answeres are not expected from the reputed brand like blaupunkt /flipkart and further no one is bothered to give answer thereafter (December) till date evena after sending number of reminders.

I hope that comapy will give right solution to this issue.
Feb 28, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2020
Flipkart Customer Care's response
Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share with us the order details or get in touch with our customer support number[protected]. Hope to hear from you soon.
Hi flipkart team, i told the Flipkart team four times, but I have not yet resolved the issue.The issue is missing product and Rejected refund request two times till from above
Model number BLA43AU680J1801171
Date of purchase 5 sept 2019
Mobile number [protected].
Mail ID : [protected]@gmail.comtracking id FMPP[protected]
we also opted for extended waranty by flipkart.
datils are as per image
Pradeepysarode's reply, Feb 3, 2020
waiting for response
please give feedback
Reminder no 1

as required we have given all the details about purchase but till date no response
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    Ashu182
    Jan 27, 2020
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    I want my refund because seller cheated me twice.
    I ordered gta5 disc for ps4 price ₹1499
    And seller send me digital code of windows firt time and second time seller send me another person's product that is also a link for windows that's price is ₹170
    Order id - od[protected]

    For further details
    [protected]
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jan 27, 2020
    Flipkart Customer Care's response
    We will revert on it.
    Jan 28, 2020
    Updated by Ashu182
    Still not Resolved
    Sir ji had applied oppo F11 pro mobile which is not yet on my order list and payment has been done. What should I do now?
    Plz send me order ya refund my money.
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      J
      JiMz Ramgarhia
      from Mumbai, Maharashtra
      Jan 27, 2020
      Resolved
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      Resolved

      not able to add email id in my flipkart account

      Address: Ludhiana, Punjab, 141010

      I am unable to add my email address in my flipkart account. I tried more than 3 email ids and all are never used or added in flipkart.
      When i tried to add email id in my flipkart account by putting both otps of email & mobile number, it gives error "identifier is already in use".
      I tried to add my email address by browsing flipkart website on my laptop, android phone. Even, i tried via flipkart android application. But its...
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      firoz2607
      Jan 27, 2020
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      Address: H-465 Jaitpur Extn. Ekta vihar part 1 gyan mandir road, Opposite Noor masjid , BADARPUR NEW DELHI-, New Delhi, Delhi, 110044

      I placed an order on 19th jan 2020 on flipkart of inr 1695, amount deducted from my paytm payment bank account but flipkart claims that they did not receive even though my bank - paytm payment bank confirms that amount has been transferred to their account with upi reference no.[protected]... If ref no. Has been generated that means amount has been transferred to flipkart. But they are not accepting that amount is transferred and continuously asking me to contact my bank.. What is going on.. How can flipkart cheat like this. They are not accepting due lack of will to transfer back the money. I want my money back.
      Flipkart id - [protected]
      Flipkart customer support has been notified about the posted complaint.
      Jan 27, 2020
      Updated by firoz2607
      I want refund my amount in my same UPI ID- [protected]@paytm

      Verified Support
      Jan 27, 2020
      Flipkart Customer Care's response
      We will revert on it.
      Jan 27, 2020
      Updated by firoz2607
      I got a call and told me they want a government bank account
      A/C no. -[protected]
      IFSC -CORP0001604
      BANK NAME CORPORATION BANK

      Jan 27, 2020
      Updated by firoz2607
      I have shared a canceled check for a refund.

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        Niket Dewangan
        Jan 26, 2020
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        I have recently ordered phillips shaver which was in stock and after ordering it automatically cancelled the order stating it as out of stock.
        Then i again ordered that same item and it was at that time is in stock and again after ordering it automatically cancelled the order stating same reason for cancellation.
        Then lastly i have again order and same procedure was done. It was cancelled automatically and stating it as out of stock.

        After some days my account automatically log out and at time of login it was saying that your account has been blocked and refering to contact customer support (Screenshot enclosed).

        For having conversations with customer support an email received (Screenshot enclosed) and saying that you can never have access to your account for reason that you are using it for re selling purpose rather than personal use.

        Here i want to say that you all flipkart are doing fraud thing. You are showing it as on stock and after ordering it you automatically cancelled it and saying that you have order it for many times and using it for resale.

        Please take strict and immediate action against it.

        Yours faithfully
        Niket dewangan
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jan 27, 2020
        Flipkart Customer Care's response
        Hi,
        We are sorry to let you know that your recent order (OD[protected] has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
        Jan 27, 2020
        Updated by Niket Dewangan
        Then how would i able to login with my id ?
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          H
          hanish menon
          Jan 26, 2020
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          Address: Mani Mandhiram, A K NAGAR,, Nemmara, Palakkad, Kerala, 678508

          I had ordered one open book self of ₹1439and it was meant to be delivered by 14th of this month then it was rescheduled to 18th of this month but again not delivered from ur end. Ur cx support guys are purely not telling the truth regarding the product. One had told me that i will get my product before 23rd of this month but not got anything again they told me i will get by 24 jan still today no calls and nothing from ur end. Solve this issue,
          Flipkart customer support has been notified about the posted complaint.
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            A
            Arunnaik76
            Jan 26, 2020
            Resolved
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            Resolved

            My account was blocked since 2 years. I ordered only two times from flipkart and saying that irregularities payments. I didn't any cheating while ordering please activate my account. My register mobile number is [protected]. Please solve as soon as possible. I mailed customer care but no response i called customer care they said there is separate department for that please help
            Feb 27, 2020
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jan 27, 2020
            Flipkart Customer Care's response
            Hi,
            We are sorry to let you know that your recent order for this order ID OD[protected] has been canceled as our systems have detected irregularities in the payment method used for this order. We always ensure that the transactions made using online payment methods are authorized and secure; this is for account security. This would also mean that you will no longer be able to login to your Flipkart account.
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              M
              MODERN TRADERS
              from Mumbai, Maharashtra
              Jan 26, 2020
              Resolved
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              Resolved

              Address: 400102

              I have sold micromax canvas 2 plus
              The buyer return the product saying that phone was heating
              When my product was in transit courier boy don't give me my product and marked status delivered i asked him and raised a claim on flipkart flipkart complain to hub and then one day hub deliver me my product when i unbox i got dummy phone and the i claim flipkart saying that you can only claim one time. I have all call recordings video recording call recording of hub manager courier boy but flipkart is no accepting my request as flipkart is saying you have already raised claim one's. Order i'd od[protected]

              Phone no [protected]
              Feb 27, 2020
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jan 27, 2020
              Flipkart Customer Care's response
              Hi,
              We are sorry for the trouble caused.
              Kindly contact to the seller support ([protected]@flipkart.com) for further assistance.
              worst company ever i can say even i have bad experience with them.
              i am a seller selling product i got lots of times if got return from ekart which is with flipkart logistic wrong items coming or missing goods found in return courier but they give same copy paste reply every time

              "The claim has been rejected after a detailed validation and investigation of the mentioned orders return journey".

              they don't educate sellers what is the reason behind why they decline claim nothing at all.

              Worst customer service company ever seen
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                G
                Gopal Subramaniyam
                Jan 26, 2020
                Resolved
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                Resolved

                Address: 32 Rasappalayam uthukuli via punjai palatholuvu post erode, 638751

                I have ordered onida led tv and same was delivered by jan 7th 2020. They mentioned in order summary with in 48 hrs installation will be done. But for me they took almost 12 days. And also they sent damaged item. They said return request has been raised and they have mentioned jan 26th 2020 technician will come for checking. Flipkart team also provided the onida customer service number. I contacted the onida team. They openly said today jan 26th is possible because of service centre closed today. I have paid for yhe item and flipkart team entertain with giving wrong hope and wrong commitment to the customers. Its my money. I paid money one month ago. My problem was not resolved and they extended the days by said wll reach you and team will contact you.
                Mar 9, 2020
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jan 27, 2020
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Apr 20, 2020
                Flipkart Customer Care's response
                Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 04 Feb 20. It would have reflected in your credit card by 14 Feb 20. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank.
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                  B
                  Bheem Dhaked
                  Jan 26, 2020
                  Resolved
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                  Resolved

                  Address: bheem singh - new bus stant kila road suhana foorwaer shop no 4, Bharatpur, Rajasthan, 321408

                  Dear sir,

                  I have purchased marq split ac 1.5 ton 3 star from flipkart. But i just recieved only outdoor invertor, indoor is missing from box.

                  So please advice us, what i should do for replacement,

                  I am trying to call customer care but they are not able to resolved my issue. Kindly please check and provide your help.

                  Order id od[protected]
                  Name - bheem singh
                  Mob no - [protected]
                  Mar 1, 2020
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 27, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Apr 20, 2020
                  Flipkart Customer Care's response
                  Hi, Thanks for contacting us. We would like to let you know that the installation of your "MarQ by Flipkart 1.5 Ton 3 Star Split Inverter AC - White" has been completed on 02 Feb 20. Your kind understanding is appreciated.
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                    S
                    Sanskargoyal
                    Jan 25, 2020
                    Resolved
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                    Resolved

                    Address: M-41 Gandhi Nagar Near Defence Colony Gate, Gwalior, Madhya Pradesh, 474002
                    Website: Flipkart

                    I have ordered realme wirless buds and i found a manufacturing defect due to i am facing problem theta are saying me for refund but i want replacement as now price has been increase and the seller is supercomnet so i want replacement no refund
                    As that r logo botton is not working very much disappointed from flipkart ass supercomnet is a proper cheater
                    May 21, 2020
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 20, 2020
                    Flipkart Customer Care's response
                    Hi,
                    We are sorry for the trouble caused.

                    We're writing to you about your Realme Buds Wireless Bluetooth Headset with Mic with order ID OD[protected].

                    We’d like to let you know that the seller has confirmed that the refund has been completed on 21 Jan 20 and should be reflecting back to the source by now.

                    We would like to thank you for your patience and understanding.
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                      S
                      siva prasad gubbilla
                      Jan 25, 2020
                      Resolved
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                      Resolved

                      Address: B1, bsnl staff quarters, hosur, Krishnagiri, Tamil Nadu, 635126
                      Website: flipkart

                      Hi

                      This is siva prasad, flipkart blocked my account stating that i am not using the flipkart account for personal use, iam ready to show you all the things at my home, how can they judge that i am not using for personal use? Now i'm unable to login and check my invoices and purchase history. I'm a flipkart plus user and i'm unable to check my flipkart plus coins balance. Please unlock my account as soon as possible. I'm sure that my purchased things with me only, iam'm vexed up with the flipkart customer care worst response from the last two months.

                      Regards
                      Siva prasad
                      User id:- [protected]
                      Mar 3, 2020
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 27, 2020
                      Flipkart Customer Care's response
                      Hi, We would like to inform you that we can see that your account is active now, so kindly log in to your account with a registered mobile or email ID. Hence, we are closing this complaint from our end.
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                        Bhupendra bhardwaj
                        Jan 25, 2020
                        Resolved
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                        Resolved

                        Address: Ahmedabad, Gujarat

                        I am seller in flipkart. Flipkart suspend my account on 15-nov-2019, reason they given that suspicioius activity. We explain them that we are selling genuine product so we have submitted genuine purchase invoive to them but without verifying anything they failed the verification. We asked them please share reason for varification fail, they did not provide any reason beacuse i know their is no valid reason with them.

                        So my account blocked and my total amount approx rs 42000 get blocked for 60 days. My 60 days get over on 15 jan and i receive payment transfer mail from flipkart but i did not receive my payment in account. I got notification that payment is not transfer reason is bank account verification inspite of same account in which payment get transfer when i account is active. I called the support they are told me that this notification is technical error you will receive payment in next 2 days. But again payment not receive.
                        I called support again they told me ur payment is not showing. We will check with backhand team. They raise incident but no resolution till date. I am frusted so i write here. Every alternate day i call they say team is working same answer everytime. Its alraedy 10 days today still they did not resolve the issue. Please look into this matter

                        Incident id :- in[protected]
                        Mar 7, 2020
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 27, 2020
                        Flipkart Customer Care's response
                        Hi,
                        We are sorry for the trouble caused.
                        Kindly contact to the seller support ([protected]@flipkart.com) for further assistance.
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                          D
                          dsenapaty
                          Jan 25, 2020
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                          I order set wet studio x charcoal shampoo for men which delivery expected by wed, jan 22 but on jan 16 2020 i get a message that ur product out for delivery after 5:30 pm the delivery by told that i cannot delivery today i deliver on 18 jan 2020. But yet i not get my product. On 20 jan 2020 i get a message that customer not there. But the deliver boy not to contract me. When i complain to flipkart customer support they given a mail on 22 jan that (We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 25 jan). Next day (We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 27 jan). Know they told me that you cancel your product. Why they are cheating with people. Also customer support people not to say right information. This is not one time with me this is 4th time.
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 27, 2020
                          Flipkart Customer Care's response
                          Hi, We are sorry for the trouble caused. We are happy to let you know that the courier service provider will pick up the product from your address by 03 Feb 20 and the refund will be reflecting to the account within 8 business days once the refund is initiated after the product reaches the seller.
                          Jan 27, 2020
                          Updated by dsenapaty
                          (courier service provider will pick up the product from your address by 03 Feb 20) There is no deliver any product to me.
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                            M
                            monil gala
                            Jan 25, 2020
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400067

                            I booked flight ticket from singapore to mumbai dated 19 jan 2020 (Time - 19:30) for 2 person.

                            There was preponement of flight which was communicated on mobile number [protected] via sms and call which they tried but could not reach. As per indigo this registered number was shared with them by the travel agency which is flipkart.

                            My registered number with flipkart is [protected]. Flipkart is not able to provide any proof of my correct registered number being shared with airlines after repeated reminders. Because of this mismatch i had to go through lot of inconvenience.

                            Please register my complaint against flipkart.
                            I have all mail communication and call recording to substantiate that,
                            Mar 3, 2020
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Jan 25, 2020
                            Updated by monil gala
                            And please don't tell me contact flipkart travel desk email and contact number. This that procedure i have gone through over mail and call for atleast 3-4 times in past 3 days and have wasted lots of energy and time. Please share the proof of my registered number being shared by airlines if you have any, or else except the mistake done.
                            My registered email id is [protected]@gmail.com. So you will get all the email when you search this registered email ID.
                            Verified Support
                            Jan 27, 2020
                            Flipkart Customer Care's response
                            We will revert on it
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                              H
                              Honey Rose Jose
                              Jan 24, 2020
                              Resolved
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                              Resolved

                              In a partially refundable flight ticket they give me nothing and they send me this message "your flight booking id: ff[protected] from bengaluru to new delhi on feb 02, 2020 has been cancelled as per your request. The refund of rs. 0.0 will be added to your account within 5-7days. Track your booking status here http://fkrt.it/e8jgvoNNNN" my money is completely gone... It's is a cheating... Please do something
                              Feb 29, 2020
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 27, 2020
                              Flipkart Customer Care's response
                              We will revert on it.
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                                R
                                rohandodia218
                                Jan 24, 2020
                                Resolved
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                                Resolved

                                I had submitted all my documents for verification in flipkart affiliate on 27th december and the website says that it will take around 1 month for verification process to complete, but still there is no reply from flipkart. I did ask the flipkart support on twitter but they only reply is keep patience. I have money loaded in it and i want to transfer it to my account. I did complaint in consumer complaints earlier and they said to email details in [protected]@flipkart.com. When i asked what to write in [protected] in email address but then also no reply from there. Please say something
                                Mar 9, 2020
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 24, 2020
                                Flipkart Customer Care's response
                                Hi,
                                We are sorry for the trouble caused. We request you to get in touch with [protected]@flipkart.com. Your kind understanding is appreciated.
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                                  A
                                  Aester Remedies Singh
                                  Jan 24, 2020
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                                  Address: piplla wala bhadroya road, Pathankot, Punjab, 145001

                                  Order id od[protected]
                                  I was buy flipkart smart tv this month and i got not smart tv its not check by my side its say that man when flipkart customer boy come to our home when they install tv they inform me sir you order smart tv but you did not get smart talk with flipkart. When i rise complain to flipkart 3 time they cancel my replacment and after few day s i got by flipkart your using free token unfair with us we go to block your account. What is this first they send wrong tv and they blame me for unfair.. They cheat us i didn't say any give me cash i just say to him replace my tv and send smart tv i m humiliated by flipkart tell what happen next i pay full amount for this
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 24, 2020
                                  Flipkart Customer Care's response
                                  Hi,
                                  We are sorry for the trouble caused.
                                  We're sorry to let you know that your recent request has been canceled as our systems have detected that you've been making unfair use of the offers under our Token Of Apology program. This would also mean that you will no longer be able to login to your Flipkart account. Your kind understanding is appreciated.
                                  Jan 30, 2020
                                  Updated by Aester Remedies Singh
                                  what I use token of apology ???? I didn't use this
                                  Jan 30, 2020
                                  Updated by Aester Remedies Singh
                                  you have to replace my led just I don't want anything now
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                                    B
                                    bufflawn
                                    Jan 24, 2020
                                    Resolved
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                                    Resolved

                                    I'm a loyal customer of flipkart from 2014. My email registered email id is [protected]@gmail.com. But now at this time flipkart has blocked my account without a specific reason. I purchased many products in last few years so obviously when i got damage or not working condition product then anybody will return or replace.. So what is the issue in this matter but i want my account just like unblocked as soon as possible otherwise i will go with legal ways thank you.
                                    Feb 24, 2020
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 24, 2020
                                    Flipkart Customer Care's response
                                    Hi,
                                    We are sorry for the trouble caused. We're sorry that you were not able to login to your Flipkart account/get the delivery of your orders due to an unforeseen issue. You'll be happy to know that we have looked into this and it has been fixed. You can now login to your Flipkart account and complete purchases of your favorite items. The seller will make sure that the item is delivered to you as promised. Your kind understanding is appreciated.
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                                      vishu4u29
                                      from Kichha, Uttarakhand
                                      Jan 24, 2020
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                                      I brought 5 blazers by flipkart.com which delivered on 16 jan. These have fitting issue size is big so i return them they accepted my return but next day cancel it without discussing with me. My product is under their return condition but they not answering my mail nor taking it return.
                                      Seems since it's overtook by other company it's condition becoming worse day by day as i am among there startup days so i know it's condition degrading.
                                      Need to return the product as it's not fit to me and it's a blazer i can't wear it losse.
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 24, 2020
                                      Flipkart Customer Care's response
                                      Hi,
                                      We are sorry for the trouble caused. We'd like to let you know that your recent order has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Your kind understanding is appreciated.
                                      Jan 24, 2020
                                      Updated by vishu4u29
                                      Hi,
                                      Have your system detected high number of order I purchased from last 10 years. And what order I returned is under your policy of return moreover if I buy some clothes and it's not fitting for me so how can I keep them.
                                      If it's some electronic or other item you can understand that is was intentionally but how it can be on clothes.
                                      Also I don't have enough time to first select the clothes then check them and then return it.
                                      Hope you understand my concern as these are not fitting for me.
                                      Jan 27, 2020
                                      Updated by vishu4u29
                                      You are not following your return policy timeline.
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