Flipkart Complaints & Reviews

Dear flipkart, why don't you clear things to the customer before he order a product that you can't deliver product in discounted price.
Now i am very serious. I will not spare flipkart this time until i get my order.
I have ordered moto g5 plus (4gb ram) on 17th december under "new pinch days" sale via my card and paid rs.9899 already. After then i have received a sms & a mail which state that my order has been placed successfully and confirmed. Everything was perfect till 3.28pm. On today at 3.29pm received a text and mail which state that my order has been cancelled.
Wow! Again after 7th-9th december sale, same thing happend another time. Last time on 9th december, ordered mi a1 (Order id : od[protected] at 12, 699 via my sbi card, and on 10th december received the same kind off mail and my order had been cancelled by seller. I had contacted flipkart customer service team on the same day but they don't provide resolution except apology and also promise in future if the things happed they will provide compensation.
As the incident repeated once again, this time i want my order asap, i don't want to listen any explanations. As per policy, i paid rs.9899 for moto g5 plus, order has been placed and confirmed successfully. As the seller/flipkart confirmed my order already, then seller/flipkart has to take the responsibility to fulfill the order at any cost.
I will do the needful and will take serious action against flipkart unless receive proper resolution and compensation for this harrassment and the ordered product with in 48 hours.
Countdown begins from now.

Purchased whirlpool 190 l direct cool single door refrigerator with 100% discount rs.11, 499 and paid amount rs.99 for extended warranty 2 year by flipkart protect through debit card. But after shipping the above item was cancelled by flipkart without intimation. Purchased date:fri, dec 15, 2017 at 2:59 am. Cancelled by flipkart date and time after shipping:fri, dec 15, 2017 at 7:20 pm (Order id:od[protected]

Hello team,

This is sreekanth. I order samsung on next mobile (Order id:od[protected] in flipkart on 7th dec 2017. I received a different product called moto g+ mobile delivered by a flipkart on 9th dec. I placed a request for return/replace the product which i ordered but i didn't get any response from them. I kept on calling customer service since 10th dec 2017 but those bloody people telling that they provide an update within next 24 hrs but as of now i didn't get an update. I really tired frustrated with these nasty service providing by flipkart. I don't really understand how long these people are taking to come and pick up the product and deliver the correct product. Please assist me to get product/refund the amount at the earliest convenience. Thanks for your support.

I orderer for an mi a1 but due to any reason my order was cancel by flipkart. I want to know my money has been deduct and refund procees upto 30 dec 2017. Its company fault that order was cancelled and my money is block for 14 days...
I am not satisfied with this order for mi ai
I want know if company not want to complete my order why it provide offer for users after completed order why it cancel order this all things are negetive for me

If the product was not available, you should show out of stock. After placing my order why you have cancelled my order while i had paid for this. I have not get my refund now. All the offers has gone out and now i can't order any other mobile. Don't cancel my order and send it to me as soon as possible. I trusted on the site but it totally disappointed me.

Too much delay in delivery of the product every time writing the complaint about delivery time and the quality of the product and also packing of the product still not improved any of the things i mentioned above. So writing the complaint is not at all useful to this so called best online shopping website not taking serious of any of the complaint made by customers so fed up with this waiting for my product

I ordered a Pixel 2 on 15th December 2017. The order was confirmed and the item was dispatched. A day later I found out that the order has been cancelled and that I will get my refund. I was desperately waiting to replace my phone and now thanks to Flipkart I don't have what I wanted and they get to keep my money for a week.

Dear sir /madem

Order i'd is od[protected]

I order 8kg ifb washing machine on 24/09/2017 all ready delivered but i recived damaged pruduts.

So after very very very long time you refund my money but you are not taken your damage products return till now (16/12/2017).

So i am send this mail very serious.

I give you 5 days for return this pruduts otherwise after 5 days means (21/12/2017). I am not responsible for this type damage products. I put damage products out of my home. Because we have all ready wait for 3 months. So

Finally do not take easy. After 21/12/2017 i am not responsible for its. And also i am on holiday for long day.

So please do not call me after

21/12/2017 for this type of damage products. I give you sufficient time for resolve this issuie. So i will not bear now.. Now finally i going on this action...

After 21/12/2017 i eill understanding that you are no objection for its and you are agree with this. So please whatever your action is before 21/12/2017.

So remind date is 21/12/2017.

Last communicate i'd
In[protected]For your refrance).

Dear sir,
I have bought a acer aspire laptop vide order no. Od[protected] on 12 dec 17. On the specification page of the said laptop the operating system written is linux. Whereas i received this item with pre installed endless operating system. This operating system has so many restrictions and is of no use for me. There are also many quality and technical defects in this laptop which makes its useless and non compatible with usage of other softwares. There is no mention of pre installed endless operating system in the specification and its restrictions on the website page.
I have purchased this product online on the trust of the information displayed on the website. As the compnay claims that customer satisfaction prime concern of flipkart they should positively attend such type of issues. But they only make fool of customer with giving fake things, make money and dont willing to return back.

Please help me
Iam trying to return this product but flipkart is not co-operating they are taking time in some or other pretext. I have got a product with wrong specification and now seller is unwilling to return.

I ordered a recently launched phone, micromax canvas infinity pro, and received it on time. I used it for three days and faced a lot of trouble with it:
* fingerprint doesn't respond quickly.
* phones and the camera lags.
* overheating.
* battery draining soon.
I requested for the refund but the flipkart agent tried some sort of troubleshooting and sent me a replacement of the phone (Against my will). I received the replacement in three days and the new phone does the same thing. I am still facing the same issues with the another phone. It is purely a hardware issue which i suppose every micromax canvas infinity pro will have.
I am now requesting for the return and refund of the product but flipkart is denying that and forcing me to troubleshoot again. I cannot spend time on the phone for worthless troubleshooting. Though i have done the factory reset which didn't fix the issue.
Flipkart is sending me a technician which i cannot wait for since i work in a day shift and cannot take time off from the office.
This is seriously annoying as flipkart is not making their promise of keeping their customer happy and forcing to follow their policies.
All the agents, including seniors and managers are repeating the same policies like a robot, and doesn't care about the customers.

Hi. This is from sundar, erode (Tamilnadu), now i ordered hp laptop value of rs.25905 (Incl bag) but that payment was deducted in credit card account. I got message from you that"order could not completed, refund initiated".
I need when i get refund or confirm this order?   replace all

I have placed the order of whirlpool 330 frost free refrigerator on 15.12.2017 and have received the product in damaged condition on 16.12.2017.

I have been told by the logistics team that the replaced product will be delivered next day (17.12.2017). However the order was cancelled by the seller and the refund initiated without intimating to me.

When i called the customer care i have been told that seller has cancelled the order from his end as the seller does not have the product in stock. However when i checked on the website i could see that the product is available from the same seller but at a higher price.

I have purchased the above product in offer and now i am getting the same product at higher price.

I would like to understand the cancellation policy and also understand why i should bear the higher cost without having any fault at my end.

This was purely a fail from the seller and logistics team and i have to suffer for it...

I have wasted my time and energy.. This has happen many a times. Which gives very bad experience to the customers and would result in flipkart loosing it reputation.

Hope this complaint is taken into consideration ans action would be taken to improve the customer satisfaction.

I have purchased redmi note4 from a mobile shop where shopkeeper ordered this phone from flipkart where other than me have the phone receipt/bill, so now i want my phone bill which were sent/e-mailed to x-person who is not the actual phone owner. Actually my phone is under the warranty as my phone is now damaged so i want to repair the phone urgently.
Redmi service center demands for phone bill or receipt where they can know is the phone under the warranty or not.
So kindly provide me my phone bill/receipt.
My phone imei no.- [protected]
My phone no. - [protected]
Email - [protected]@gmail.com

I had deactivated my flipkart account previously but is unable to reactivate it now they are saying to contact our customer and when i click to contact them it's saying to log in 1st then somehow i managed to get costumer service no. Then they are saying to wait on line, call cannot be completed, they are busy etc...
Kindly please take this in regard and reactivate my account

Email id - [protected]@gmail.com
Registered mob. No. - [protected]

I had purchased iphone6 16gb from @flipkart on 21st dec'16.
Since september'16 i have been facing problems with the charging cable.
I have complained to apple support about it, battery is fine.

I have used a friend's iphone cable, it works fine with the phone.
I asked them to use mine with their iphone. It started giving problems within a few hours o[censored]sing it.

Today, i took it to @izenica dlf mall of india in noida.
In less than 5 seconds of seeing the cable, they came to the conclusion that the cable is fake!
I showed them my friend's cable - it was original.
Upon asking them, they told me here are the reasons why it's fake

1. The cable is plastic (Y) whereas my friend's cable is softer
2. The inside of the usb (Metal) is silverish-golden whereas my friend's original cable is golden.
P. S. My cable is less than an year old (White) whereas friend's is 2-3+ yrs old

I would request your team to look into the matter asap!
If you need any other details from my end. I will provide.
Rest, bill pictures i have attached.
Order number - od[protected]

I placed the order od[protected] for product redmi note 4 (Gold, 64 gb) on dt. 21/08/2017 through credit card. But it was placed wrongly. It was
Cancelled in the same date i. E 21/08/2017. Till now i am not received the
Refund amount. Frequently i informed and mail to customer executive of
Flipkart. As per credit card section, no refund amount reflected in statement.

Your return request has been accepted!
We will pick up the item and deliver the replacement at the same time
Order id: od[protected]
Return id:[protected]
Check return status
Pickup by

Wednesday, dec 20, 2017
Pickup address

8 th ndrf kamla neheru nagar near police line
Ghaziabad - 201002
Uttar pradesh
Mob. [protected]

[protected] new mobile number

Order no : od[protected]
I ordered google pixel 2 on 8th december and te promised delivery date is on or before 15th december.
So on 16th december i was told "your pixel 2 is delayed due to some issues" you will get it on or before 18th for sure"and again on 17th december they (Customer care) called me saying" sir, for sure you will get your product by 21th of december".
So right now i have zero hopes on flipkart people that they will even deliver on 21th december or not, and i payed through online payment method.
Flipkart is makeing fool out of people through there customer care service.

Order id od[protected]

I've made the order on 8th december. As of now, it's been 10 days and there's not even a hint of what's wrong. Only some ambiguous excuse blaming it on the retailer. If you launch a flagship phone on a major sale, isn't it supposed to have adequate stock? Now i'm getting an update that they'll "get more details" on 20th december. What is this? A government office? Give me a hard timeline, so i can plan accordingly.

Redmi5a automatically cancelled by flipkart idont know whay?

Placed order on 14 dec 17 through flipkart for mi 5a which should be delivered today 16 dec as per the commitment date. But current status showing it is cancelled my product atomaticly without any information now showing my product is noida hub phase 03. Complain raised with flipkart also but they are also not resolve my problem.
Current status or when it will actual deliver.
Not sure, it is delayed by flipkart or truenet for such a poor service.

Tej prakash
[protected]