[Resolved] Flipkart — money deducted from bank but order was not placed | |||
I was ordering "pigeon special combo pack 2 l, 3 l, 5 l pressure cooker" on 23rd august, after giving all the details i have selected net banking for payment and the bank is axis bank. Money has been deducted (Rs.1399) from my account, but the order was not placed and order which is failed was not recorded in flipkart application. I got payment reference number (Prn) from the bank. I contacted flipkart regarding this on call, but there is no proper response from them. Bank clearly told me that transaction is successfull, so i need to contact flipkart for the refund. But flipkart people are saying that they cannot track anything with prn. I need my money to be refunded to my account. Was this information helpful? | |||
Oct 14, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Sep 13, 2017 Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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 5 Comments | |||
Comments
Also did the same thing with me. Still not get my money back from Flipcart. Such a useless service provider
Reply
One of the worst service provider!!
I HAVE ORDER MOBILE (REALME 8i) & WASHING MACHINE OF FLIPKART MARQ 7.5KG. MY PAYMENT HAS BEEN DONE BUT ORDER IS SHOWING PENDING.
Order ID - OD[protected]
Payment confirmation detail - Debit
INR 16949.00
A/c no. XX175272
[protected]:19:25
PUR/FLIPKART IN
Bal INR 1475.96
SMS BLOCKCARD 1574 to [protected], if not you-Axis Bank
Arun Kumar Singh
[protected]
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Order ID - OD[protected]
Payment confirmation detail - Debit
INR 16949.00
A/c no. XX175272
[protected]:19:25
PUR/FLIPKART IN
Bal INR 1475.96
SMS BLOCKCARD 1574 to [protected], if not you-Axis Bank
Arun Kumar Singh
[protected]
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