Flipkart Complaints & Reviews

Dear sir/mam,

This is narayana rao panga, recently purchased redminote 4 and back cover and tempered glass. Done transaction amount of total 11, 696/ from credit card.

After that i have cancelled the order of back cover amount rs.378/- but still the refunded amount was not credited to my bank account.

According to words from flip kart customer care, the amount refunded on the same day sep 3rd 2017, for this flip kart provided transaction id and authorization code. Please find attached screen shot for your reference.

Now, same mail has been forwarded to icici bank, according to words from icici bank customer care, no such has received on the credit card.

Please find attached screen shot of icici bank mail.

Now i am totally bluffed between icici bank and flipkart, please help me on this issue?? How to claim the refunded money.

Dear flipkart team,

Yesterday night during sale start time, i had ordered mi a1 through your mobile app, while money deducted from the my sbi account & then order not placed, kindly help me out for the same.

My name : kishan sitapara
Mo - [protected]
Flipkart txn id - ks[protected]

Request you to please provide refund for it.

Thanks & regards,
Kishan sitapara
[protected]

I have not received the refund of rs574 till now for the order id:od[protected]. I have cancelled the order soon after the immediate order as mistakenly i have selected the wrong size. I have done the payment through icici bank credit card and the refund id reflecting as 98017135. Still i have not received the credit of this amount till now. Already checked with the icici credit card team also for the same and got the confirmation regarding non refund of this amount.
Requesting you to kindly check status for this issue and do reply me as soon as possible.

I just buyed i phone 7 on flipkart 3weeks before it got stucked for 3 days. And when we keep charge to it the phone is becoming very hot and what should i do and please respond to my complaint as possible as you can and it's just 3 weeks i just got my phone in my hands and there are my friends who bought mobiles from apple stores there phone is not hanging and why the hell my phone is banging

I ordered redmi4 black (32gb) the date of 15-sep-2017 but still im not receving till date the courier service recieved 17-sep-2017 name was ekart from pakala they every day should be stock will out of delivered but at the end of the day,,,, item should be delivered tomorrow,,,,,,,,, i called that courier service but they not give proper responce,,,,,, pls as do needfull

Order id tracking no. Fmpp[protected]
Name. Kiran
Cell no.[protected]

Hello flipkart,

My self lovepreet singh i am a customer of your company. And i am very very disappointed of your services. I ordered redmi 4a one time on cash on delivery and you diver my product successfully but when i open the box. I am very shocked to see in the box becoze the box is empty.
Then i contact to customer care they assured me to bring a new replacement for me. I am very happy for see your customer care service they give me replacement for my product.

But that's not enough you give me another box of empty. Just tell me i paid money for empty box? Really? You guys make me fool once again successfully.

Then i give another complaint to your customer service for back my money but you give me no answer till today.

Tell me what can i do now. I am really upset about your services

Kind your information this is order id mention for your better assistants

Replacement order id[protected]

And give reply on my email is

[protected]@gmail.com

Complaint by

Love preet singh

My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Pl solve this problem vastly

Mobile no [protected]
Email id : [protected]@gmail.com

Flipkart is fooling customers.. Don't belive their sale policy... Yes i have been cheated by flipkart yesterday when i purchased a laptop worth rs 26990/- through online payment..
Two days back i planned to buy a laptop and i surfed the internet to buy a laptop where i found flipkart is going to start big billion days sale where they are offering good discount so i waited and finally tje sale started. And belive me evey item on flipkart was shown with new discounted price except laptop i wondered and later i noticed that it was selected on my wishlist. I waited the whole day expecting that the price will change but it remained the same and with left no option i purchased the laptop. After cleaning all the payment option when i returned to the home screen of flipkart i found all the laptop prices suddenly changed and slashed to 16% disconts but now it was too late i had already paid my amount... So i will request all my friends please don't believe flipkart as they will do only which is beneficial to them not to cusromers... Till date i had not received my package let's see what flipcart delivers to me...

I had been ordered IFB 6 kg Fully Automatic Front Load Washing Machine (Diva Aqua VX) on 13/09/2017 and my delivery date was 18/09/2017.But they have extended the date to 20/09/2017 But till date the product is not delivered and saying falls commitments.

Details are as follows;

Order ID - OD[protected]
Payment Status - Payed

Hi
I had purchased moto e plus order id - od[protected] on 6th sep. The phone has several problems like touch not responding, hand free not responding, screen resolution problem. I had complained about the problems to flipkart and their technician visited and identified the problems. The technician also gave the feedback of the problems in the mobile to flipkart but flipkart still cancelled the return mentioning that the phone is working fine and technician gave good feedback.
Now i am not happy and want to return the product.
Kindly help to return the mobile.

I ordered redmi note 4 on flipkart for which it showed payment failed twice and the third time order got placed. But after some time i got to see that the amount has been debited thrice and also two orders got placed. So i cancelled one of those bit what about the third amount that has been debited. Also in the bank statement or sites that the amount has been debited to flipkart.

Hi

I purchased 2 led tvs - 49" from flipkart on 18.08.17 and got delivered to my home address. We wanted to install it at a later date and so unboxed it on 1st sep. '17. Unfortunately, the screen of one of the leds was broken when we first saw it.

I instantly called up flipkart and since it was beyond 10 days from the date of delivery, they asked me to get in touch with panasonic. I failed to understand how would panasonic help in that case. I kept repeating myself to the rep that the tv set wasn't non-functional that i should reach out to panasonic instead it was broken but the rep kept repeating the same thing over and over again.

As suggested by the rep, i contacted panasonic twice but it did not help at all. First time i thought that the rep may not be supportive so i called again after a couple of days but the result was the same. Both the times i was told that since i had received a damaged product from flipkart, i needed to contact them for a replacement.

I need assistance in resolving this. It costed me more than rs. 43, 000 per tv set, i need a replacement or a refund of the product. No one is taking the ownership of the case.

Attached is the invoice of the unit.

Regards,
Anuj arora
+[protected]

I have ordered acer predator helios 300 core i7 7th gen laptop in flipkart.in big billion day offer and i paid the money through bajaj finserv card and my money has been deducted from my account 4890cd37944477 and i did not get the order confirmation and i also got the message that you have to pay emi from next month. Please help me their is no order confirmation message that i received from flipkart.

I was trying to place an order for xaomi mi max 2 on flipkart on 21/09/2017, at at around 12.05 am. I chose for online payment through my sbi debit card. The payment was done successfully, & an amount of rs. 13, 499 was debited from my account. Flipkart txn#[protected]
But the order was not placed. The order page said "payment did not go through", although the payment was already done.
The sms & the email that i received from my sbi bank after the successful transaction are attached herewith for proof of the payment.
Please refund me the already paid amount of rs. 13, 499 to my bank account as soon as possible.

Today i tired to order mobile with my hdfc credit card...
After completion of payment it showed the product is out of stock

My product was od[protected] item) ordered on 21st july with 3months warranty. But it was stopped working within 1month. So i gone to motorola customer service they said u bought in flipkart so u go and ask them only. When i called to flipkart they we will see. From then no cal no message. When call is done those people are taking very rudly. They dnt have any higher authority to complaint so they were talking that much rudly.

Please respond to this is flipkart selling cheap/used products.

Dear sir mam my ragisterd mobile no [protected] maine redme note 4 mpbile liya tha credit card se usme offer tha ki 500 rs apko 20 septmber ko milenge but abhi tk nh aaye plzz dear sir resend my money... Nd customer care bhi busy rhte h bad service am not setisfied currently care ek bar bhi call pickup nh krte h 24 houra hi busy rhte h kya... Call kro mujhe... Nhi to mai rti mai jana hoga so... Thnx am waiting

I bought around 3 iPhones in various years, But all of the phones got problems within 2 years. 1 phone's display goes in black colour, another phone's ear speaker and charging socket are not working properly. So I stopped buying phones from flipkart. I lost the trust in buying phones online

Order id - od[protected]
I got the product on 16th sep (Sat night). I made my mobile ready on that night, on the very next day, i faced mike issues in mobile as, other people are not able to listen completely, there is a voice pause for 2 to 3 sec, and i faced this problem in many calls, which is very irritating.
Moreover i can not return my product as well, even though i want to return this because of such a poor performance. But flipkart asked me to get it replaced.
I did the same on the next day itself (Opposite to my wish, even though i want to return it), tech visit happen, that guy was hardly there for 3-5 mnt, he saw the mobile and made 2 calls from my mobile i told him my problem, he told it will get replaced in 2 days, no worries!
But out of my surprise what i am seeing in flipkart while tracking my order they have cancelled my replacement request as well, customer care told, as technician told issue is resolved now, and if you face any issue, visit service center. Which was completely unfair, which made me realize only mistake from my side to do shopping from flipkart. Even though i have been regular customer of flipkart.
Those customer care themselves were not able to listen properly while i was talking to them, still they are telling it is closed. Some how they again open the request to replace, but still same process is gonna happen, tech visit n all, very irritating.

Kindly return this mobile, refund my money.

I have ordered lg g5 indian version (Lg-h860), which supports 2 sim slots.
Flipkart has delivered me eur country version phone, which supports 1 sim slot.
I have sent many emails telling my issue, but flipkart is not at all resolving my issue.
This issue i am facing from the day one of purchase. I have contacted so many times to flipkart, always they say like they will resolve but till now there is no response from them.

Few times flipkart customer support said me to visit lg service center, but the issue is from flipkart so i have refused visit service center initially.

Later i didn't get any resolution from flipkart then i looked into lg service center. Lg service center persons also said it's eur country phone, please contact flipkart only.
So here the main culprit is flipkart.

Flipkart is importing products from some other country with very low price and selling in india with a high price.

I have attached phone version detail please find.