Flipkart Complaints & Reviews

[protected]@gmail. Com
My account is inactive contact consumer care is what I get on my display whenever I tried to log into Flipkart. Kindly solve it as early as possible.my mobile number is [protected].i tried calling customer care through mobile but it didn't get redirected to customer care executive.so I am mailing this on that condition.please resolve this issue and my shopping convenient. Thank you.

From the very beginning of e-commerce revolution, me and my all near & dears used to trust flipkart because of its excellent services. But today, flipkart caused a lot of inconvenience to me.

I waited so long for mi 4a 32gb and today finally there was a sale at 12 noon and i successfully ordered 2 handsets (One rose gold and one black variant) but after some time i realized to cancel one of the order and i called flipkart customer care and asked one the executive that is it possible to cancel my only "one handset"... He said yes sir i can and put me on hold and after a while he shocked me by saying that "sir i have cancelled your both handsets;i'm so sorry".

Now its like a mental harassment and i want either compensation or my handset delivered withing one week else i'll approach consumer court for justice.

Date of order - 31'aug'2017

Order id:
Od[protected]Rose gold)
Od[protected]Black)

Thank you
Akash singh
Contact - [protected]

Dear sir

I bought an lcd table clock from flipkart on 23 august 2017. It was defective as its lcd light was not working. I ordered for the return of the product. But the vendor who came to collect the product was not aware about the product which was to be collected. He kept calling someone or other for confirming about the product. And eventually went back without collecting the product. I called your customer care executives who either hung up on me or kept me on hold for hours. This is customer harassment. I am planning to go to consumer court to seek redress if my is not resolved immediately.

Yours faithfully

Akankshit shrivastava

Mig 71 sector d ayodhya nagar bhopal - 462041

Mobile [protected]

I tried to login flipkart it shows log in unsuccessful. Plz help me i need that
Because i bought redmi 3s in that account... Now my touch not working..
Now i need that bill (Previous bill lost)
In customer service center they ask bill...
I am from very poor family...
Really i need that bill..
Plz plz plz help me...
My id : [protected]@gmail.com

Sir,

The amount is not credited to my account upto now. Deatails as follows,

Refund ref no: your refund of rs 576.0 was transferred to your account on 30-aug-2017. The refund will reach your account by 31-aug-2017. For delays check status with your bank using ref no 74766517241734157140265.

Kindly do the needful as soon as possible.

Regards,
V. Vinothkumar

Dear concern,
As i was taken a mobile samsung j7 max. Delivery date is 30 th aug 2017

Today i watch there is difference between counter phone j7 max and my phone which was taken from you. Its also have battery backup issue. Its drain 40%within 20 min
When i went to service center of samsung they told that we are not looking flip cart phone and service. Its different from original. I am surprise the got this all information.
Now flipcart is not giving option to get money back

I received morphy richards otg on time from flipkart with good brand impression in my mind. But the product has non working timer, and i requested for replacement which was agreed and scheduled. But it never happened and an endless call exchange started with flipkart. I am very disappointed with their poorly maintained technology infrastructure as their rep kept telling of technical issues most of time. Their backend team placed new replacement everytime but nothing got replaced and no one contacted for pickup or exchange. Their customer care also put call on hold and never come back many times. Finally today i requested refund today and again it has been committed to me with eta of 6 business days after the product gets picked up. I want this escalated to their senior level if someone in the org really concerned about customer. I would love to hear from them.

I bought trendzino ™ night vision cctv camera.in description, this camera is a * motion detection, recording video when object motion being detected, it can save storage spac * - but in my cctv no motion detection. Motion detection is must important. L believe flipkart. But l am chated by flipkart. Trackingidfmpp[protected]. Delivered on aug27
Without motion detection the cctv camera not use because, it work continueslly.

Hi,

I ordered the panasonic power bank in the month of april. The power bank has two slots and after 1 month o[censored]sing the product, one of the slots stopped working and only one slot was working and i managed to use only one slot and now the power is not switching on at and i cannot charge the phone its a waste. I was ordering things from amazon for many yesrs and i never faced such problem with any of their items and i am experiencing such cheap product experience with flipkart. I had taken one power bank from a local store for just rupees200 and its been 1 year and i had no problem. And this product from flipkart is cheap quality than that.

You can find the find the attached invoice for the product info.

I have ordered this mobille.. The second day i received this mobile, i had raised the claim that it is not getting charged. Flipkart provides me replacement. But in replacement too, it is not charging.. They are saying that now they cannot help, we will have to go to service center.

But why should i go to service center, its a manufacturing defect. I want my money back.. I do not trust flipkart anymore.

My order no : od[protected]

Contact no : [protected]

Order id od[protected]
I had order on dt 14 aug 2017 n got my order on dt 24 aug but i request for returned my order due to quality issue but from that day i have faced so much problem regarding price tags not available hence order not returned but there is no price tag attached with the dress several times i told this repeatedly but no one is understanding n rejecting my order cancelled i really got fedup from this cheap service so many mails i had send every time msg comes that it will resolve but of no use today also pickup boy came but refused to accept return due to unavailability of price tag but that is not my fault i don't have any price tag 497 is not a big money but the problem is ur bad service u people are making fool to customer really not at all satisfy with ur service kingly resolve my problem as it already too late

Well this is to inform you that i am utterly disappointed in your services and i am quitting shopping with you. I had a good experience with you all except the delivery part, where as per policies i can cancel anything from my doorstep, but your delivery boy seems so rude that for the third time he kind of insulted me for cancelling an certain orders. Thats what i get shopping with you? Its very unsettling to see such policy promises made by such a big company like you and not obeying them. Its been a good time shopping with you, and you lost another loyal buyer.

Hello, recently i have purchased screen guard with the order id of "od[protected]". However the seller has sent the item which neither covers my mobile screen nor the quality is good. I have lost my hard earned money 300 rs. On this.

Flipkart is playing safe game with keeping such cheat products under non-return category.

What to do in this case??

Today morning,[protected], the courier person has come to deliver the product of lenovo k6 power (Gold, 32 gb) - color: gold, order number is od[protected]. For this all lenovo mobiles exchange offer is there. For this only i ordered this mobile from your website. But the courier person did not receive exchange product from us only bcz of backscreen touch is not working. Can you please let me know why you guys mentioned exchange option for lenovo products. Please confirm if they are ready to exchange lenovo old mobile with this mobile, i am ready to purchase. Otherwise please cancel the product.

I had purchased yu yunique 2 from flipkart on 17 august with order id od[protected]. The product is not according to the specifications mention. The product has 13 mp back camera and 5 mp front camera but they are working very worst. The quality is very low and pucture quality is very unclear, also they have 2500 mah battery but they give only 2-3 hours backup. I had called flipkart executive many times that i want to return this but they say that it will only replace the product with the new one. I also asked what if the new one also have the same problem, they said that no mam may be this product is faulty and if any problem futher arise we are there for you. And also they said that in first time there is no return option in our policy. So they replace my product with the new one after receiving new yu yunique 2 again the same problem arise also the touch is not working well, i also visited service centre one time, now the company, s senior executive is not talking well with me. And said that now the replacment is done, if you have any problem visit service centre. What is this mehaviour from flipkart, the product is nit what its speicification said why they cant give my money back. I laso have their call recordings.

Flipkart delivered a faulty product, on 16-aug, from that date i mad a complain but no resolution, they arrange 3-4 times technician visit but every time they cancel the technician visit. Saying that tecnnician visit is nothing but technical assistant over the phone. I am fed up of this service.
My order id= od[protected]
As flipkart i don't have control over seller, as seller is not accepting that request.

The faulty product is a dell laptop, i contact to dell support they did all the troubleshooting and finally they find laptop is a faulty laptop, have to replace some parts.
When parts is going to change that mins laptop is a faulty laptop, but flipkart is not giving any response.

I attached the screenshot of the message what i recieved from flipkart

Hello, i had ordered fasttrack watch amounting 2445 /- from flipkart.com. When i received my order then after opening the package, i found some other brand different watch inside the pack. When i was about to create a return request for this product then my return request got rejected. I emailed flipkart's customer care about the same then i got a answer from them that due yo high number of returns in my account, they are closing my account and i il not be able to login into my flipkart account and even not able to retutn the wrong product. This is a sheer disgusting thing i m facing right now. What can i do if i m receiving a wrong watch??? At any cost i want to return this watch and get my money back.

Please guide me in this and let me know the procedure to take legal action against flipkart asap.

Ordered a laptop and but got a defect one, raised complaint as per company 10 days replacement policy and company is not responding to my complaint.
If i am calling they are not ready to register to register my complaint and telling send mail, and if i send mail they are telling i am not reachable on phone.
Though i have not received any calls from they.

Sir i m purchased my product on 8th aug and i have request for replaced my reproduct on 13th aug n then still i m waiting. My product and i didn't get my product which is in default so it's btter i see other option so plz refund and i try so many times on ur toll free no. And they cut my call nearly many times and didn't give my answer n so i totally unsatisfied with ur service
Flikpart reg no [protected] and purchased moto e4plus

Aspire cover for mi max 2 that we had ordered does not fit the phone. It is a mismatch for the mobile. This is the second time we got a mismatching piece.

We request a refund for the cover. Flipkart is sending the same defected cover over and over.
Grooves of the cover are a mismatch as they do not fit in.

I want refund for the cover as we are not geting the desired piece.