Flipkart Complaints & Reviews

Hello consumer forum,

This is in regards to the microwave oven I purchased from the flipkart some 1 year back as a flipkart assured product which has got 2 years of warranty supported by Jeeves (flipkart supported company)

They checked the issue and said that the part needs to be replaced. Flipkart contacted me and said that part cannot be replaced and for refund I need to produce box of product.

I produced the invoice of the product but they said that they need box. How can I produced 1 year old box, invoice is the proof I have.

They are not co-ordinating with the pelonis company but they want box from me which is ridiculous.

I said I don't want refund then, as per warranty this should be repaired but they are denying that as well. I need this forum help to sort out this issue.

Feel free to contact me.

Regards,
Javed Shaikh.
[protected]
Mumbai

Dear sir,
With due respect i let you know that i have purchased YOUTHEN SOLID POLO Order id is OD[protected] dated 14/08/2017 and due to size its has been returned on 18/08/2017 after complaining it into the customer care.
In the refund process of INR 564 /-wrongly credited into the wallet inspite of bank account which is already updated and before it we have cancel or refund product and get the money in our bank account and for this we are happy to deal with your concern.
But this time they have wrongly do this and they have take the appology for this and they confirm that the amount can be transferred to my bank account but we didnt do this.Next day one customer care executive told that its cant be transferred and i have misguided.At last your customer care executive said that it cant be done and I have to download the "phonepay" and after downloading this I am unable to transferred the money in my bank account for this i have already complain.
Today when.i am going to buy some product and want to debit my wallet account and its seems that my wallet balance is" 0" and i have informed your customer care and they also confirm it that there is no amount in my wallet. But i have not use it any how.
Now my question is. is it my fault?If your company wrongly do something from its own to my amount into my wallet without asking my besides my bank account how i will suffer?
Please do the needful for solve the problem at the earliest.
Thanking you,
With regards,

Pradip Kumar Banerjee

Mob-[protected]

Sir my self Ankur kumar my mobile no. is [protected] I purchase stethoscope from flipkart website of rupees 750 I return the stethoscope but refund is not come back in my sbi bank account sir please process my refund as soon as possible I received message from sbi bank that 750 debited from bank account and your remaining balance is 83456.75 sir please resolve my concerned

Dear sir,
My registered mobile number is [protected]. I ordered hp core i3 6th gen laptop having price of 36068 rupees, (Od[protected] but i received it in damaged condition. So, i requested refund of my money on 29th aug within dates. Refund was accepted, and pick up by 4th sept. After 1 hour, pick service men came and told that they didnt received any authorised mail to pick up damaged product. So they returned.
Then, i called your executives, they told me to cancel this request and raise new one. So, i raised new request on 6th sept, it was again accepted, refund accepted by technician but didn't pick up laptop.
Got same problem, so i called your executive once again, he once again told me same to raise the rafund request.
And 3rd time i raised the request on 11th sept, got accepted, refund aprroved by technician but didn't pick up.
Got cancelled automatically, so i called your executive and 4th time i raised refund request on 14th sept.
Can you tell me how many times should i have to do this bull #?
Can you slove this problem and tell m when do i get refund?
Complaint ids: in[protected]
Svc[protected]
These are received from you executives.
Contact number: [protected]

I rajesh kumar, 4th floor 1/19, cgs colony, sector-7, antop hill mumbai, mob no. [protected] have bought net protector antivirus online through online from flikart order id-od[protected]
Invoice no-faawjw[protected] dtd. 09.09.2017 delivered on 14.09.2017.
When i opened the flipkart seal it is found that the seal of the net protecor was opened and the key number was also scratched. When enquired to the net protector office about the genuineness of the key it is informed that the key was fake. This is a fraudulent activity done by flipkart and it cause unnecessary harassment to me.
Please look after the matter.

This is regarding the flipkart Order ID
OD[protected] i have return the product due to quality issue and pick up has been completed on Friday 08-sep-2017 but till date refund not received. earlier customer executive assured that refund will be come on Monday 11 sep. Hope you will take your appropriate action to return my refund.

I have ordered a product by mistake the delivery has been wrong i have callso many times to a curior partner thay are saying that contact to shipper and i have called to flipkart they are saying they can't do any thing call to curior partner wise versa thay haven't solved my query i made the payment in to the flipkart its a prepaid order but also they were not responding please help me

I ordered a samsung galaxy on nxt phone on flipkart. The phone had hanging, battery drain and network issues. So i requested for replacement of samsung galaxy on nxt phone within the stipulated time. Flipkart arranged for tech visit to figure out the problem. Technician came and he just reset the phone. The problem still persist. The technician said you may face the hanging and network issues because of phone motherboard issues;if you face that issue after reset please complain again to flipkart. But flipkart updated the complaint status as phone is working fine. But when i again register a complaint, they didn't take my complaint. I complained them twice after tech visit, but they didn't even bother and both times senior people from flipkart said that now replacement time has gone. So no replacement will be done. I believe flipkart did this intentionally. Also after registering the complaint i have to call flipkart everytime to check the status. They are not even worried and also they didn't respond properly. Also whne i told them i will complaint against flipkart, they said you can do whatever you want. I wasted all my time, energy and money for no use. Please take my complaint against flipkart and give right justice.

I made a order on flipkart.com for a xiaomi mi a1 mobile worth rs.14999/- on sep 12th. But today (14th) but order was cancelled by flipkart without any initiation from me. I called customer care to enquire but the have no reason to why the order was cancelled. They are asking me to order it again. This product is hard to order as it is sold as a flash sale model. The order was paid through credit card and approved with a delivery date of 21st september.
Order id: od[protected]
Emal: [protected]@gmail.com

I. Have ordered for.22/5.5mm caliber airgun but received another caliber air gun i have applied for replacement nd my replacement is cancelled for nearly 6 times and i have already filed a complaint against flipkart and that was closed as flipkart answers was wait till promosed date and we will pic up that product and replace new one they are cheating me by cancelled my order and their customer care excutive is aslo not giving proper answer for canceling my replacement

I order epson ink for my printer (Epson l365). After the flipkart delivery i use this ink in my printer. After one or two days my printer gives me very low quality print, actually the black ink is not black. Its come out with light gray and faded. I thought that may be its printer problem so i clean the nozzle or head cleaning but its not working for me, after few days i call service center of epson printer. They came and check the printer they said the ink is fake or poor quality ink, i said i am using epson printer ink from flipkart, they said this is fake product or duplicate. They also test ink and give me report of ink. I call flipkart customer care but they said there is no return policy for this. Due to poor quality or duplicate ink it damage printer head also. I use ink from flipkart twice and previous ink also fake, they tested previous bottles and ink. I want my all money back..

My name is narender kumar
My number is[protected]
Flipkart order no both - od[protected]
Od[protected]

I attest the epson report and flipkart bottles image

Almost i called to flipkart customer care no 30 to 40 times. Flipkart don't have the proper data base, every time i need explain my problem again and again. They are simply creating one replacement ticket and they cancelled it themselves. Everyday i am spending one hour to solve this issue.

I bought the 10 or more products in flipkart and this is my worst experience in this past purchase.

Every executive give solution based them own experience and flipkart people going to pay for it soon.

[protected], [protected]

Hi,

I had order & delivered of redmi note 4 (Gold, 32 gb) with exchange my lenovo lenovo vibe p1 on expected delivery date 1st sept'17. After 3 hours of delivered. I had received call from pick boy & said that some black spot on screen of exchange mobile and took your exchange product & return the delivered new mobile otherwise my company will charged penalty of three times of exchange price and same will deducted on my salary. The pick boy was follow up continuously and returned to pickboy on 1st sept'17 after discussion with cs executive (Flipkart). The executive was given assurance that the refund will processed before 6th sept'17 to your a/c. Then i was calling after 6th sept'17 & will be refunded on 12th sept'17 & then 14th sept'17. Why the customer will waiting of 15days or more for returning of own money.

My order - od[protected].

Product - redmi note 4 (Gold, 32 gb).

Request you to kindly resolve my issue on top priority & refunding amount on my account.

Regards,
Somnath

I have purchased the product on 15 august 2017 with 6 months no-cost emi plan.
Purchase amount is ₹46, 089.
I contacted flipkart customer care multiple times (More than 10 times) they gave me problem resolve deadline by 7 september 2017 and the rescheduled to 12 sep then again rescheduled to 16 sep.
Its more than 30 days they still they did not converted my purchase to emi plan. Because of their delay i have to pay extra interest on credit card bill, flipkart is troubling its customers psychologically and financially. So much time is wasted in the unending reschedule and no result games of flipkart.

Order id od[protected] item)
Order date tue, aug 15th '17
Total amount ₹46, 089 through credit card-emi (Sbi crad)
Product: samsung galaxy tab s3 32 gb 9.7 inch with wi-fi+4g

Ref:-invoice copy and delivery confirmation for flipkart.com order od[protected].

This is in regarding of purchase of mobile namely samsung galaxy on max under no cost emi offer and accordingly i made my payment through sbi credit card with selected installment @1878 for 9 months. After payment i received message from sbi credit card on dated 07.09.2017 offering me easy monthly installment with flexi pay emi where under interest rate is higher side. To know the reason i call customer care of sbi credit card where executive told me that flipkart has turned down no cost emi offer.

2. Sir, kindly clear whether you turn down my request of no cost emi where under my installment was supposed to @1878 for 9 months payable to bank. If yes, then why are you misguided your customer through such offer which can not be fulfilled.

3. Kindly look into the matter and reply me at the earliest what is the actual reason behind such malpractice, as i always blindly rely on your cart, you may corroborate it.

I ordered one dream care mattress last month and cancelled immediately since i saw another product with zip in flip kart. I received the ordered product. But still now they have not refunded my cancelled product money. For the past one month i am calling customer care. They gave false transaction i'd. Which i have verified in my bank. Whenever i call customer service is saying it will be resolved by 24 or 48 hours. But no progress. For an amount of 853 rs refund i wasted more than 150 rs for contacting sbi customer care to verify the flip kart transaction i'd given to me. I want my refund.

Dear sir,
I have purchased the product sony ht-rt3 5.1 soundbar order id
Od[protected]. On 10th august & i already cancel this product on14th august because of delay delivery. But as of now i am not received any refund in my account.
Incident: in[protected]
Incident: in[protected]

Thanks & regards
Deepak kumar
[protected]

My account was deactivated and i want active my account and i want to use gmail for sign and you didn't give that option my problem is not in the products with sign in issue and my number [protected] is deactivated and please inactive my account there is so many problems with login issue please help with in a short time and i want to sign with mail you didn't give that option

I purchased a mobile swipe virtue. Not satisfied. Want money. Don't want the product.. 10 days not yet over. The phone gets off and on. Not satisfied. Contacted your company for two days.. They have been saying that no return is possible. I don't want the same product. I have purchase so many mobiles and other items. No complaint. This product not upto satisfaction. Want refund.

I had placed order for mobile back cover for my mobile on 08 sep2016. The quality was very poor and and it was also not fitting my mobile since it was meant for a5 and therefore i requested for return and refund. There is no option for refund in their app, only replacement option. Secondly in reasons no option for poor quality. They are cheating the customers. I am still waiting for reverse pick up and my refund.