[Resolved]  Flipkart — Od[protected] received different item flipkart say that they refund after pickup

Address:New Delhi, Delhi, 110085
Website:www.flipcart.com

Od[protected] received different item flipcart say that they refund after pickup but there is no pickup done
Flipcart courier boy come and say i can, t take different brand
But i get different brand... My amount was still no refund... I, ll never purchase agaain from flipcart i was so disopinted by the service they provide.. I think flipcart loose their goodwill becoz of ekart courier service
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Jul 14, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2017
Flipkart Customer Care's response
Our team is working on this case. We will get back to the customer with an update on it.
Verified Support
Jun 13, 2017
Flipkart Customer Care's response
Spoke with the customer, customer stated that he have received different brand product. When checked customer earlier stated that he just received one qty and other qty is missing. Investigation team already updated that seller confirmed product was intact and customer received right qtyies. Now customer is changing statements by saying he received different brand products and wanted to return. informed that we will not be able to honor this request as Investigation team also stated customer is highly suspicious. Closing the case.
Complaint comments 

Comments

OD[protected] Amount has been claimed by the merchant twice on 21st of April and again on 5th of June 2017...Please refund my money...this is pathetic !
Order ID

OD[protected] item)

call me I want to alk clearl on thix/
Please note the lite i have put hole day 24 hours in charging.but its not getting charge.its not liteing. i have to retrun it.and i need refund.
Hindware air cooler -161901hla-512647 has a leakage problem i issued a returns case but nobody came to college on the given date that 2 june so plz let me know the proper date to return the product

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