Flipkart Complaints & Reviews

Hi there,

I have ordered two things from your website, one of them have not yet been delivered and the other one is not the same as i have ordered, i have called flipcart and wanted to speak to a sup and i was kept on hold for an hour and i had to disconnect.
Please find the order no below

Od[protected]

Od[protected]

I will be happy to register a complaint against flipcart with the consumer forum.
I had raised concerns about one of the order above.
I will nt hesitate to put this on social media,
The quality of service you render to the customers.

I have purchased a new cell phone panasonic eluga turbo from online marketing flipkart.com on dated 29/10/2016. Our product id is od[protected]. But unfortunately there were problem came in that cell phone. I carried to panasonic service center but they has declared doa and given me a doa certificate. Already i have sent many time scan copy of doa cert. From that day to till date, i am sick of following only the rules & regulation of flipkart.
I kindly request you, to pick the mobile phone from local service center & dispatch me as early as possible.

Last year on july i have ordered a powerbank from flipkart from account named annwesha dash. The power bank worked all good but since the month of march its not working and there in some issue in the usb wire and as it has warranty of 1 year so i kindly request flipkart to exchange my product. Order number is od[protected]. The ordered was placed on date 19th of july 2016 and the product was a powerbank of oneplus 10000 mah of 1799/-. Kindly please coperate with me. Annwesha dash ([protected]/[protected])

Sir i have purchase mobile from flipkart via order id :od[protected] order date :[protected] sir till now i dont have got any mobile purchase invoice bill from flipkart i have lost my mobile so i want to show my invoice in original with flipkart stamp required so please send me bill in my bill address. Please help
Mo.[protected]
Please help me

Hi, i ordered a table from flipkart; the order id is od[protected]. The item is at https://www.flipkart.com/royal-oak-bell-engineered-wood-office-table/p/itmeazdju...⇄

When the item was delivered, it didn't come with any screw or handle required for the table. Then i raised a complaint with flipkart to get the screws and handles. But the flipkart support person sent a mail to me stating that a technician visit was arranged on a specified date (5 june). I responded to that mail asking why the technician is visiting when i wanted the screws to be sent to me.

To that, another support executive sent the same kind of mail, without even reading my support request or mail trails, stating the same thing — a technician will visit on 5th.

On fifth, i waited till evening, and no one came. Then i contacted the support again, and they confirmed that the technician will visit and asked me to wait till end of the day. Nobody came or called.

After that, next day i raised the request once again. After a couple of days, flipkart sent me another mail stating a technician visit is scheduled for 9th june. I have tried to contact them about it multiple times, but no support number is getting through. I requested callbacks, but they insist on not calling me back about this. All i am requesting is the screws and handles to be sent across to me and assembly to be arranged for the table.

This is the worst service i have come across, i ordered micromax canvas-s led smart tv (Order no. Od[protected] on 2nd june which got delivered on 3rd june. The issue with the product is smart features are not working as wifi is not getting connected.
On 5th june i requested for assistance from micromax technician or engineer who can visit and look into issue. But still no one has called or visited my location. Flipkart customer executive keep telling that the technician will call you in 2 to 4 days but no one responds. I am really frustrated with this service.

मैंने Flipkart से moto z play पर्च किया (1/06/2017) था पर first time मे damage निकला था जिसे campay ने replace किया था 4 दिन बाद heating issue and charger not working की problem हुई तो मैंने Flipkart को CALL किया पर campay अब रिप्लेस नही कर रही है कंपनी की 10 days replacement की policy है। service centre वाले भी replace नही कर है ओर नही refund कर रहे है consumer court मे अपील कर दी है complaint Number: 300122

I appeal in consumer court ( complaint number/ case number: 300122) alternate number [protected]

Sir i was earlier purchase lenovo z2 plus phone from flipkart and my order id od[protected] that was deliver to me 2nd of june but product was mismatch i gotted another product. And after that i had given complaint of product replacement to flipkart customer care after that i gotten call from delevry.com whose deliver the product for product pickup they are tolding they have receive pickup request for lenovo z2 plus and they can only pickup lenovo z2 plus phone. But i had already told them i have receive another product so the are declining the pickup request. Still i am not getting right product (My product) sir please resolve my problem i want my product

I have orderd samsung galaxy on8 mobile handset on may 15th 2017. I have received the mobile handset on may 19th 2017 from flipcart. After using for two days the phone got reset automatically. Since then the phone showing a beep sound with volume control sign after every five to seven minutes. Hence the mobile handset is certainly faulty or it may be a refurbished one. So the mobile handset should be replaced with new one.

Sir maine flipkart se inddus embroidery kurta & churider purchase kiya. But mujhe product different color ka mila maine jab return request di unhone cancelled kr diya or account ko block kr diya or no ko vi. Email kiya toh unka reply tak nhi aya but mujhe mera paisa wapas chahiye help me.
Return update: sorry, the seller is unable to fulfill your return request for inddus... With order id od[protected]. Please check your email for more details.

Hi,
I have ordered hp laptop along with laptop bag on may 15th 2017. The order id is od[protected].
But flipkart is unable to deliver the item even after so much wait time than the original delivery date.
So i had cancelled my order and requested for refund. Am facing the same problem again, still flipkart didnt refund my money. Everyday am calling flipkart and they are asking me to wait for 24 hours.
Its highly disappointing service from flipkart.
Please resolve this issue as soon as possible.

Thanks

I am pissed off and very disappointed as flipkart team doesn't co-operate at all. Customer handling team disconnects call when asked to transfer call to senior members.
I am frustrated as they shift deadline time & play with customer's patience. Its ridiculous.
I want my refund amount.

I bought two laptops, both are not working, i am requested to refund the money. One product is returned and second one with this serial number: r[protected] is pick up guys are not accepting due to serial number miss matching with them, only flip cart can make changes on there. I had chat with minimum 4-5 flip cart customer care guys regarding the issue. Non of them taking this issue is on serious way. Due to this i couldnt able to return the product please do the needful asap.

Recently i purchased a moto g 5 plus from flipkart.com. My order id is od[protected]. I ordered it on 31 may 2017 and received it on 6 june 2017. Right from the first day i noticed that there is a major issue with the screen display. Inside the lcd screen there appears to be a "hole". It can be clearly seen with the brightness full. So on 7 june 2017 at 12.28 am i filed for a replacement request. The customer care executive told me that a technician will visit my home and give approval for the replacement after verifying the device. So on 8 june 2017 the technician arrived. Now the technician was a very rude fellow, had absolutely no knowledge about mobile lcd's. After i showed him the problem on the screen (It is very much visible), he rudely told me that he will approve it because the problem is too small for flipkart's policy and his salary may get deducted. He also further told me to contact flipkart again and keep on pressurizing flipkart until they are forced to give me a replacement. He then took out the form, marked as "problem resolved but customer dissatisfied" and then he forced me to sign it. When i refused to sign the form, he started talking rudely again and kept on saying you have to sign this, i will not get salary and so on... So i hesitatingly signed it and thought about complaining to flipkart later.

Now comes the interesting part. A guy from flipkart called me and told me that not to worry the issue will be taken care of. Right after the call within 30 minutes i saw on my flipkart account that my replacement request was canceled because the technician denied. I tried calling flipkart again but they would simply disconnect the calls.

Please note that this product was "f-assured" and had 10 days replacement warranty.

Dear sir on 30 may 2017 the flipkart send me a defective product and when i complaint to them about the product the told me that my product will be replaced between 3 june to 8 june but today on 8 june they cancelled my replacement request and give me a new date of 13 june. From the starting they make me fool first they delivered a wrong product to me and after that by giving date again and again. They are harrasing me each day by saying that sir please wait up to 8 june and today they told me to wait again. Sir i request you to take strict action against them as soon as possible. I am attaching the copy of invoive for your referece
Thanks in advance

Dear sir on 30 may 2017 the flipkart send me a defective product and when i complaint to them about the product the told me that my product will be replaced between 3 june to 8 june but today on 8 june they cancelled my replacement request and give me a new date of 13 june. From the starting they make me fool first they delivered a wrong product to me and after that by giving date again and again. They are harrasing me each day by saying that sir please wait up to 8 june and today they told me to wait again. Sir i request you to take strict action against them as soon as possible. Sir now i cant beleive on you please replace my product today
Thanks in advance

Hi team,

I received an empty parcel with only bubble packets packed. May be the seller has overlooked while packing or else if it is said to be packed and shipped, then it might be while conveyance it went missing because the courier guy who delivers me the item usually every time, opened his huge bag in front of me and out of many items he managed to find mine. So i believe he has not misplaced it. Also the box was totally distorted with only bubble packets inside and i guess that the things was not tied properly for which during traveling it may have slipped out of the box. Its my guess by seeing the packing of it, otherwise i am not aware whether it was even packed or not for the following products :

1. Zyaden suw342 round sunglasses
Refund request : ₹449
Order id : od[protected]
Return reference id :[protected]
I do not know what to return, but above generated claim is return ref. Id, as i could not found any direct way of claiming refund in the application for empty parcel.

2. Danny daze d-2800-c3 round sunglasses
Refund request : ₹494
Order id : od[protected]
Return reference id :[protected]
I do not know what to return, but above generated claim is return ref. Id, as i could not found any direct way of claiming refund in the application for empty parcel.

3. L'oreal paris deep nourishing cream bath hair spa (490 g)
Refund request : ₹342
Order id : od[protected]
Not able to raise refund request in the application.

I do not know what to return, but above generated claim is return ref. Id, as i could not found any direct way of claiming refund in the application for empty parcel.
I order so many things in flipkart, but this time i am just frustrated following up with empty parcels i am receiving.
Please refund my money for the above items respectively asap.

Regards,
Navrata mukherjee
# [protected]

Dear team

I have purchase aproduct on 16/05/2017 and that goods was cancelled on 25/05/2017 due to product is not good as shown as picture. Product pickup date was 27/05/2017 but still not picked up. Detail of transaction is attach in the attachment.

Kindly look into matter and give response on my mobile no [protected]

Regards

Shreeram prasad

Dear sir/madam,

I have purchase a mobile phone model vivo v5 (Crown gold-32 gb) vide order no-od[protected] dtd.18.5.17 & we have received the same on dated 25.5.17 but when i open the mobile & see there have screen problems & then i have a lodge complaint a replacement at the earliest.

But, we are sorry to say & very surprises still not resolved this issue & your customer care also not giving any suitable answer.

So, i would request you please check at your end & solve this issue at the earliest.

Regards,

Ramesh singh
[protected]/[protected]
Kolkata

I purchased sansui horizon 2 on 21 june from flipkart. But this was defective. So i request the company to replace the product. After replacement, the company delivers defective product again. Again i went to customer care through telephone and tell them issue and to change or refund. They again and again give me the customer care no. Of sansui india last 10 days after the date of replacement, they ignoring my complaint and not resolving my complaint. They neither replacing nor refunding for the product.