Flipkart Complaints & Reviews

Ordered for a vest, got a swim suit instead .
They are insisting that the product is not returnable, while there is no such return policy .
They are not willing to own up mistake on description correctness, despite verbally agreeing .
The call center staff is grossly under empowered to resolve a genuine grievance .

Pathetic product, never ever order from anywhere especially flipkart.com. I ordered it on 4th, delivered on 6th june. From day1, i started facing the following issues...

Product: xolo era 2-4g with volte (Black, 8 gb)
Order id: od[protected]

1. Phone dialer popping in and popping out immediately. Post trying for 6 - 7 times, i am able to dial in.
2. Color of the display going from normal colors to complete green or blue or purple.
3. The screen shifting its view atleast 5 - 6 times a day until i do not lock & unlock.
4. Networking issues, signals going on & off.
5. When trying to touch on wifi options, there is no selection, until i dont go to settings and try from there.
6. Messages either do not come or take long hours.

Post having heated arguments with the customer care & floor supervisor, flipkart agreed to replace the product as refund was not showing an option. Later they agreed for a technician visit and a day was given for his visit for 21st june. On 20th june i receive 2 messages one stating that the seller is unable to fulfill the request of return. So i again contacted the customer care and as usual after heated arguments with cc & floor supervisor, they agreed to return the product without technician visit.
The ekart guy came to deliver replacement and deliver the new set. I asked him if the new set gives the issue, what am i supposed to do, for which he said flipkart will again replace it. But it started giving the same issues immediately. So i had to again raise a complaint with customer care and it was successfully accepted and this time the customer care executive told me on refund on this as its giving the issue and was told that technician visit would be done by 1st july 3:21 pm and if the technician is not able to resolve the issue, flipkart shall proceed for refund and the refund shall be done within 9 working days.
Today is 1st july and even at 3:10 pm, when i did not receive any message or call on the technician visit, i called the cc number and to my utter surprise i was told that my request has been rejected because it was a replacement and i need to take this handset to xolo service center. If this was the case, why on first instance a refund request was taken and why was customer not informed on visiting the xolo service center. Why when customer contacted on the technician visit date, he was informed on rejection. Why was this not done immediate post this compliant registered.

This is a pathetic behavior from flipkart and being a loyal customer to flipkart now makes me feel that i had done the biggest mistake of my life. If the replacement product is also having the same defects, flipkart should take the responsibility of refunding it back to customer as they are displaying and selling faulty products to their customers.

If my complaint is not resolved, i shall make sure to make this go public and lodge a complaint at even consumer forum and social media of the kindof cheating thats being done on flipkart. Also i have some recordings and sms sent by fk to support my case.

Prateek tewari
+[protected]

Orderid - OD[protected]

Order supposed to be delivered on 28th of June, still no message from flipkart when it will be delivered.

Delay is happening very frequently for me now a days, as having old user for flipkart, seriously dissappointed by the service which you are providing.

Need to think twice to use this service again.

if you can please deliver asap as all o[censored]s are having different plans .

I have ordered​ a laptop and the delivery date was on 26th June today it's 1st july and still I haven't got my laptop. And finally today nearly at 12 I got call from Flipkart and they told me that my order has been canceled . What's going on ... I have been waiting for my delivery since last 5 day but got nothing​ not even a single call in between from Flipkart

Greetings respected sir/mam,
I deleted my Flipkart account because it was linked to an old email ID which I deleted a couple of months back.
I thought of creating a new flipkart account with the same mobile number but with a different email ID but was unable to do it.
I need to make some important purchases through Flipkart.
Kindly helped me
Mobile No: [protected]
Email ID:www.[protected]@gmail.com

I have not got my order properly once they came and called me that time I was not at my home I requested them to come in next day but they canceled my order and now I can't buy any thing on cod ( Cash on delivery)... So please let me to buy me product on cash on delivery... My number is [protected]

I had ordered a phone on fkipkart with order id OD[protected] and asked them to deliver by today. Its been more than 5 times that i have mailed Flipkart regarding the order and i have also called customer service a number of times but they say that they can't assure the order to be delivered today nor they give the details of the courier so that i can contact them. If the order has reached my city why can't you deliver it today .I want it delivered by today. The product has reached guwahati sort facility. Still no response from customer service.
Hope you would help.

This is my order no’s OD[protected] & od[protected] I have purchased chevron back cover 2 weeks back they have send me product with no back cover with only stand I just made replacement but still I have not received the product yet if aim calling flip kart customer care they are giving ridiculous answers for past 2 weeks they are just playing with me we will refund the money but still I have not received yet I have called them more than 10 times but no proper response from their end they are just trying to cheat customers and looting money I request every customer plz don’t buy any products in flip kart

2nd complaint od[protected]
I have order this product on May 15th 2017 they have mentioned clearly buy above 2000 rps customers will get Make my Trip voucher of 2500 in this case I have bought more than 11k rps when I call them they told I will get only on June 30th 2017 yesterday night at 10 clock I have call their customer support they have just waited me in call more than 1 hour without my knowledge they have disconnected my call in this call they have promised me I will get voucher at late night but still I have not received my voucher only flip kart people doing this type of nonsense to customers they are trying to fool customers I ask you consumer to take action this flip kart and also no proper response from their end flip kart is big cheater

Order id: od[protected]
Order id: od[protected].

I placed above two orders with flipkart during big 10 sale and net transaction value for all orders placed during the offer period is more than rs. 2000.

Now today 1.7.2017 customer care saying you are not eligible big fraud with customer s so i am logged my complaint with consumer court also let see what happen..

I have a ordered some products in Flipkart y using the Bajaj emi card for 5000rs total of 5 products. in that 2 prouducts have been cancelled by Flipkart which was not my fault. Now the problem is they are asking me to pay the total amount. Why ami supposed to pay the total amount? Is this not a cheating by the company ..suggesting to use the Emmi card and cancelling by your own wish. I will file a case on this. My order no. order OD[protected]. My mobile no. [protected]. I want a justice on this or else I will sue.

Dear team,

Ref to the above issue i got redmi 4 black 3g+32gb as gift from my friend on 15th mar 2017 but now i am facing problem in speaker.

Invoice no :[protected]
Order no - [protected].

Need your help.

Regards.
Siddhraj

I purchased new samsung galaxy j5 2016 smartphone
Received 19/06/2017 but phone defective i requested replacement my phone 23/06/2017

Tecnichian visit 29/06/2017
Problem
Obs. Phones reset ani apter 1 hr continuesly & betray pin dameg band
I want to many refrand.

Hey

I bought a Dell Inspiron 5559 laptop from Flipkart on 13/june/2017 order id =OD[protected] but when I get the laptop its camera is not working and created a returned request on 26/june/2017

First, they claim they will debug the laptop and check what's the issue after that a technician come and check the camera and conclude its camera is defective (Hardware default ) and they need to change the camera after unbundling the laptop which I rejected because still it's in 10 day replacement warranty but they rejected to replace the laptop as per their policy

I emailed Flipkart much time but they didn't even reply to mail.
this is the worst service I ever get from any eCommerce company
They have completely fake return policy

##flipkart #flipkartfraud

I bought redmi note 4 mobile. So i got a promotional coupon of 20% discount coupon. After two days I placed three orders on flipkart during super sale with big discounts. But flipkart cancels my all three orderes. And told me that if i want those orders, i have to place new orders at higher rates. I don't know weather i will get justice or not. But flipkart really hurted me. . Will never buy anything from them..

My flipkart account has been deactivated and now I want be activate it but it is not activating .My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. and password it shows me "Account is inactive contact the customer support to reactivate it"
Plz solve this problem as soon as possible.

Mobile number :[protected]
Email : [protected]@gmail.com

I am using Flipkart from past 3 years .. but now it suddenly stopped it's working . I can't order anything in Flipkart now . My Flipkart account is inactive . Even I can't create new account also . I don't know what is the problem . Whenever I used to login with app it shows account inactive please contact customer support . Please help me to get back my account . I fed up by this problem . Please reactivate my account.

I bought micromax canvas silver q450 phone from flipkart.it was written that it is 4g volte n supports jio.but now it is not working with any 4g network..neither with jio nor with other carriers like airtel.the customer care executive refused bluntly when i asked him for refund n replacement...wtf will i do with that phone now..this is really discouraging..flipkart experience was worst.i will never ever order anything frm flipkart now..
You guys are not worried about your customers.

Hi I have purchased mobile on 31st, Dec'2015 Lenovo Vibe P1. I have lost my mobile so kindly help me with IMEI number, My order details as follows:

Shipment Tracking ID: FMPP[protected]
order OD[protected].

Sir I have lost my mobile today. Kindly do me the needful with some tracking of mobile locations. Only you can help me in these regards please sir.

my details are: pari.[protected]@gmail.com (Nagesh-[protected])

Hi have bought a spacewood queen size bed but i haven't received any installation after waiting for almost 2 weeks then i called them and came to know my ph no was wrong then i updated my phone number and they assured me i would get a call within 24 hours which i never got then i added an alternative number but still i didnt get any call and each and every customer care person says you will get update within 24 hours and its kept on high priority now its more than 128 hours but still no update on installation. I am really fed up with flipkart service. the worst experience i had in my life. Please help me to resolve this issue. If the installation is not done they I want the product to be done with refund.

Hello,

Tracking Details - FMPC[protected]
(OD[protected]
OD[protected]
OD[protected]
OD[protected]
OD[protected]
OD[protected]
OD[protected]
OD[protected]
OD[protected]
)

in my myntra sale 3 days i placed some orders with wasteing my time. now the parcel reached our destination...but they saying the parcel shows RTO status.when i spoke with customer care they cancelled by seller..than i ccant understand why you people put fake offers...almost 3 days regularily checking offers in app..and keep orders for my family..even i put more cloths for birthday..but suddenly you cancelled and spoiled my mood...
even i frequent buyer in flipkart...you can my orders history...and always i suggest my neighbours to buy in flipkart only...

but today the things going worse...

please do favour to deliver my product asap...again i cant place fresh order for that hiking prices..

you understand my problem i hope..

-Thank you

pls do positive reply

and call me @[protected]