Flipkart Complaints & Reviews

I ordered a Panasonic 32" Full HD TV from flipkart but when I received the order, I found that there was NO TV in the box. There was only TV stand and the power cord. I raised the complaint through phone but they just keep extending the date and keep saying that they are working on it. I have paid 20000 Rs for the product and I haven't got the product yet.

Hello,

I have purchased HP laptop from flipkart under NO cost EMI,
cost for that product had come that time 3, 737 per month.

But after checking HDFC credit detail, I got to know they charging extra EMI and over that they are charging Interest on that.

This is height of cheating .
Please correct in future EMI and refund wrongly deducted amount ASAP.

flipkart orderId: OD[protected]

We have received mobile few days back and received damaged piece.
no option is avaialble in site to return mobile. i have called customer care then they are saying as you will got call after 2-3 days..mobile is having only 10days replacement policy.. i have requested him to give me call on same day then they are not ready for this. its already 6-7 days past..so i have only 3 days in my hand otherwise they may say its already 10 days and we cant take return.

Sir,
on 4th of july 2017, I have paid rs 9499 to buy lenovo k5 note on flipkart but didn't get any confirmation so I was asking them to give me same. At that time I tried to call them but no one replied me, I have just received notification that "we are working on it" . And suddenly today, 5th july, I got only 791 rs credited in my bank account from flipkart. Please do some quick actions as I need my money urgently.

I've ordered for couple of items for my kid, same is delivered on 3rd of this month. Due to quality of fabric and size issues i raised return request on 4th july 17 and i got a sms stating that the request is been approved and the person will come for pickup before 7pm today i. E. 5th july 17.

To my surprise i received an sms today at 6.21pm stating that return request has been cancelled as i decided to keep the product.

I would like to confirm that i've not cancelled the request in your web-portal or have not informed your person to cancel. First of all no one has made any attempt to pickup the item.

Pathetic!
I m given a wrong product and even after placing request 3 times they r not picking up the product.
Customer care everytime assures it be for the current day but at the end of the day there comes an update that the return is either cancelled or rejected though they never came for pick up.
I m just fed up talking to customer care at the end of the day
Also the call me back service is not available most of the times and they don't even call back as promised instead the call is given the next day
Flipkart is getting down coz some of its sellers

In the month of june on 15 i ordered iphone 6splus 32 gb space grey in flipkart... I received the product delivery on 22 of june... But got an silver 32 gb variant... On 24 i requested for an return... The seller agreed for my return request and refund my back my money... The pickup person said the imei num mismatched so he return the product to me and said to inform the problem to flipkart customer care... On the very next day i called them and updated them... The executive said that she had updated the issue and said she requested for return said that this time no problem will occur like the last tme occurred... That day evening itself the pickup person from e-kart too my product as he has no detail about the product and after that he called me soon back and said the same problem that the imei number mismatched and with in an hour he returned the product to me... From that day i have been calling to the flipkart care to place my issue and get a solution for my problem. Every time the executive say that your probelm will resolve in 24 hours so wait for our team to call you as they are working on your issue... After that i would get an text message and e-mail that my issue has been updated and we will resolve it soon... Till now 5th of july i'm still waiting. Every day i call them and they say wait for 24 hours... I need to return the product and get my money back...

Order id: od[protected] od[protected]

This is regarding delay in delivery of my orders (Order id: od[protected], od[protected]
Email id. [protected]@gmail.com

Both these orders were supposed to be delivered by 1st july and 30th june respectively.
But till date there have been no update regarding the status of the orders, even your customer care representative are unable to answer the reason for delay and they are giving lame excuses to just wait and keep waiting, moreover there have been no response to emails also.
Such a pathetic service was not expected from your end that you cant even inform customer about the products for which he had already paid.
There is no transparency in your service which make customers feel cheated.
Kindly revert back with a genuine reason asap bcoz m tired of hearing to wait for the product.
And i had previously lodged the complaint on this forum how could it can be marked as resolved, i haven't received any response from the company till now.
How could you mark its as resolved without even acknowledging the customer.
* service from flipkart

I'm Prabin from Dubai... I want given the gift for my brother family at today date ...So I'm booked one Online order at last 28th June 2017... But it's not delivered at today ... your team mentioned delivery date is today .. But your team not doing that ... it's a poor work process ...

Take the immediate action and reply me ...

With regard
Prabin.P

I have order Red Mi note for on 25th June and supposed to deliver on 1st July.

Shipment status on 1st June says its out for delivery. If it so then why its not delivered yet?

I have tried contacting flipkart, they say withing 48 hours, it will get deliver. Unfortunately, nothing happens yet over last 5 days .

Oder ID : OD[protected]

Narendra

Ordered Belo intense white SOAP 2qty from SA Deals seller, each qty is a combo of 3 soaps totally 6 Soaps but I received only 2 soap but billed for 6 soap ?1278, I'm not available at the time of delivery, courier was received by my dad, refund my amount or send me the remaining soap, worst shopping experience with Flipkart

I order sandisk 64GB otg pendrive but flipkart sent me a wrong product.Now i am trying to complaint to flipkart customer care but they are not taking my complaint and disconnect my call. i have tried many times but they are ignoring me. i have paid Rs.1643 for this order but now they are not refunding my money or replacing the product. Please help me. My registered mobile no. on flipkart is [protected]

I made on line perchase of kelvinator washing machine fullfid by flipkart. This item i think is defective. It is very noisy. It makes loud noise as some factory makes due to defective drum in side the machine. More over the parts are not easily available. The date of perchase is[protected]. Order id[protected]. It is under waarenty period. Invoice date is[protected].

DEAR TEAM,

I M PISSED OFF AND VERY DISAPPOINTED WITH THE WHOLE TEAM .

I already complaint on 11 june 2017 for replacement of refund. but still its pending . and this is the 3rd time i m writing.
I Gave you my Bank AC details and IFSC CODE BUT NO PICKUP AND REFUNDS.

Wen ever I called on customer care no. they cannot transfer calls to their senior members.

I hv ordered Nokia phone and i got chinese phone, battery Dead, Damage phone, I hv never expect this from Flipkart team

Order ID: OD[protected]
Product : Nokia 1280

Please try to solve this issue asap almost 1 month is ovr.

We ordered MOTO X Style phone in flipkart and we received seal broken mobile with fake seal to this box and no ear phones and we have screen shots tooo.Flipkart really cheated us we need action against this.

We ordered this phone on 24 June 2017 and we received this fake product on 4 July

Thanks in advance

Mail ID - [protected]@gmail.com
Mobile No - [protected]

Please track my order of ekart logistics-FMPC[protected] which has the order id -OD[protected].My order has been delayed.Earlier it was said to be delivered on 4th july 2017 but then a delay message came that it will be delivered on 5th july but it was not been delivered on 5th july.Please i request you to deliver my order by 6th july 2017...

I ordered TV on[protected] Samsung 55.88cm (22) Full HD LED TV (UA22F5100AR, 2 x HDMI, 2 x USB) but delivered on[protected]. The company delivered defective set. I am watching videos on occasionally. When I watching 1 or 2 hours, the video come and go and even sound was also not good. On[protected] the display was completely gone and switch on TV no power comes in TV. I refund request on[protected]. The company sent the message resolve completely on[protected], the no technician or call from the company. I had called several times to flipkart. The company’s one of the representatives says that your the query / problem resolved on Friday 07th July 2017. Kindly sent the technician and Kindly refund my amount of Rs 10800/- as soon as possible.

Thanxs
Varalakshmi Venkatesh
[protected]
********
ORDER DETAILS
ADDRESS
MANAGE ORDER
Order ID
OD[protected] item)
Order Date
Thu, Jun 22nd '17 4:40 PM
Amount Paid
₹10, 800through Cash on delivery
Varalakshmi Venkatesh
Venkatesh Varalakshmi, C/o P Vincent (Meri) 90/E, 4th Cross, 2nd Main Road Vittal Nagar BENGALURU, KARNATAKA 560026 India Bangalore, Sri Rukmini Panduranga Temple Bengaluru - 560018, Karnataka
Phone[protected]
REQUEST INVOICE
?

NEED HELP?

Samsung 55cm (22) Full HD LED TV
10 Days Replacement
Seller:
OmniTechRetail
Ordered
Packaged
Shipped
Delivered
Returned
Your request for return is being processed
Sat, 1st Jul 9:21 am We are processing your request for return
₹10, 800?

Delivered on Fri, Jun 23rd '17
REFUNDREQUESTED
We're processing your refund request. Watch this section for updates. Refund will be transferred to your Bank Account within 2 business days (Bank holidays not included) after pick up is completed.
TECHNICIAN VISIT SERVICEIN PROGRESS
By Samsung
Expected by Mon, 3rd Jul
Authorized Service Engineer will do the following, Repair / change the defective part, Provide replacement to the customer in case part / product not repairable (only after replacement request approved), Repair Services

Total₹10, 800

I order a macbook @28.06.17 (Friday) when i orderd that product they show me that they deliver me within 01.07.17 so i agree to my order after my order they show me that they deliver me the product in between 01.07.17 to 03.07.17 ok but till 04.07.17 they not deliver my product even if i checked that the product which i order from kolkata its in kolkata from 30.06.17.

I have ordered Superreal Oxford Lace Up(Brown) shoe with 5 lace holes. But today I have received (04.07.17) De Scalzo Brown shoe with 4 lace holes which is not fit to me. SO kindly retake the product and refund the money I am paying Rs 1500/- . Order Item ID: [protected] Order ID:OD[protected] Invoce No: F0QGUDL18/00000271 INVOICE DATE: 23.06.2017

These people have cheated me before. I have order fisher price rock toddler on July 14th. At that time they have given an offer in which I got it for Rs.3599/- . I have paid the amount. Product was shipped to my place also. They keep on sending me messages that your product will be shipped today for 6 days and at the end of the day they simple posted in the tracking status that customer rejected and on the other day it was mentioned that no response from the customer. Later they have cancelled my order and gave refund to me. My point is that if they can't give in such a price then why luring the customer posting such discount price. later on when registered complaint in the consumer forum they have mentioned that due courier constraints the order was cancelled it seems. now, i need to know what is that constraints faced by the courier