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Flipkart Complaints & Reviews

2.8
Updated: Apr 28, 2026
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Flipkart reviews & complaints page 1842

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S
suredugg
from Mumbai, Maharashtra
Jun 23, 2017
Resolved
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Address: Mumbai City, Maharashtra, 400 021
Website: www.flipkart.com

I placed a order asus zenphone on[protected] and received a order on[protected]
After that i registered a complaint for sim card not detect in sim slot 2
Flip cart executive come for check the mobile he sent the detail to flipcart portal for sim cart not detect and as well as different imei product received
Finally i received new product but same error will occur different imei
In between from[protected] till today i was not received any satisfactory answer from flipcart and they will harassment through pickup ekat executive person will come daily in my office but not able to pick the product due imei mention on his pickup bill is different. He will come daily form last one month to touchier me and also wasting my time
Flip cart is totally fraud, please don not buy any product from flipcart

Mobile no -[protected]
Jul 31, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2017
Flipkart Customer Care's response
We have taken this internally, will revert soon.
Verified Support
Jun 29, 2017
Flipkart Customer Care's response
customer complaining that lock key is not working and replacement not processed on time. Hence processed refund and inform the pick up timeline and refund timeline. Hence closing the case from our end
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    V
    vandanahemant
    from Delhi, Delhi
    Jun 23, 2017
    Resolved
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    Address: 110038
    Website: Flipkart e-commerece

    Od[protected] incident no : - in[protected]

    I have ordered this phone last month. Phone's lock button not working so raised the return request on 30th of may. Today is 23rd june and till now not received any positive response from flipkart. Phone is lying with me noone came to pickup and deliver replacement phone till date. We have called at customer care no many times. They give us first date on 3rd june then 10th june then 13th june and today is 23rd june even no one is going to deliver the same. I just want my money back from flipkart no replacement of phone required now. This is the worst experience with flipkart. We are never going to buy anything from this site even tell others to use different e - sites for shopping like paytm and amazon to save their time and money both. They care their customer.
    Jul 24, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jun 23, 2017
    Flipkart Customer Care's response
    We have taken this internally, will revert soon.
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      C
      CA Utkarsh Goyal
      from New Delhi, Delhi
      Jun 23, 2017
      Resolved
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      Address: 127046

      A redmi note 4 (Black 32gb) was ordered.
      The mobile which was delievered was defective and was returned back.
      The new mobile phone was received but unfortunately the new phone had the same problem. The voice does not go to the receiver.
      The phone is also checked from the service centre.
      The problem still exist.
      Kindly refund me the amount and collect your phone back.
      Order details are as mentioned below:
      Od[protected]
      Jul 30, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jun 23, 2017
      Flipkart Customer Care's response
      We have taken this internally, will revert soon.
      Verified Support
      Jun 29, 2017
      Flipkart Customer Care's response
      If you have received a damaged or defective product or if it is not as described, you can raise a replacement request on the Website/App/Mobile site within 10 days of receiving the product.

      We will help you troubleshoot any issues you may have, either through online tools, over the phone, and/or through an in-person technical visit. Only one (1) replacement will be provided in the unlikely event that the product is defective. If no defect is confirmed, the issue is not diagnosed within 10 days of delivery, a troubleshooting step cannot be performed, or if one replacement has already been provided, you will be directed to a brand service centre to resolve any subsequent issues.
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        V
        Venkata Challa
        from Bengaluru, Karnataka
        Jun 23, 2017
        Resolved
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        Resolved

        Address: 560016
        Website: www.flipkart.com

        Dear sir,

        Flipkart service really pathetic. I had received very poor quality product (Iron box, order#[protected] and immediately places the return request, however it doesn't have option for refund. I wanted the refund or buy different product. Tried to contact flipkart customer care about 30 times and sent two emails via their web site. So far no response.
        Customers will loose the money due to their poor quality products and pathetic customer care service.
        Aug 22, 2017
        Complaint marked as Resolved 
        Dear Sir / Madam, Thank you very much . After raising the complaint here, flipcart team called me and done the refund
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jun 23, 2017
        Flipkart Customer Care's response
        We have taken this internally, will revert soon.
        Verified Support
        Jun 29, 2017
        Flipkart Customer Care's response
        Customer complained that product is having quality issue and could not get refund option to raise return request. However we have processed for refund and closing the case from our end.
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          neelind
          from Rajkot, Gujarat
          Jun 23, 2017
          Resolved
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          Address: Rajkot, Gujarat, 360001

          My order number is od[protected] and i got different product as i order. When i received within 10mnts i have call to customer care and told regarding this, they told us within 24hrs your order will be return and you got refund and now flipkart not return/refund this order. Idn't get any update regarding return, i have tried to contact so many time they always give date on date.
          Jul 30, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jun 23, 2017
          Flipkart Customer Care's response
          We have taken this internally, will revert soon.
          Verified Support
          Jun 29, 2017
          Flipkart Customer Care's response
          customer claiming that received different product. Hence we are working on it.
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            C
            cpsinghdos
            from Noida, Uttar Pradesh
            Jun 22, 2017
            Resolved
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            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
            Website: www.flipkart.com

            Hi flipkart team,

            This is absolutely shocking and unprofessional to see your behaviour, how rude you are behaving to your customer.

            I had placed an order on 13th june`17 for shoes but due to delay in delivery i cancelled my order. When i raised complaint then i got a call from banglore and the executive told me that your product will be returned by 19 to 20th, june 2017, but nobody, came to pick my product still i`m waiting.

            Please check the screenshot, which i have attached. I request you to please call me on the number, which i have given in this mail.

            Mobile no: [protected]

            Thanks,
            Neeraj
            Mo: [protected]
            Jul 30, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jun 23, 2017
            Flipkart Customer Care's response
            We have taken this internally, will revert soon.
            Verified Support
            Jun 29, 2017
            Flipkart Customer Care's response
            As per the customer complaint the product was picked up and refund was processed to customer account hence case stands resolved.
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              R
              Rajan Pachchigar
              from Mumbai, Maharashtra
              Jun 22, 2017
              Resolved
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              Address: Bangalore, Karnataka, 560034
              Website: www.flipkart.com

              Order number od[protected].

              This is order number for replacement request which has been pending for last week and i am getting no update / commitment when will i get replacement.

              I am running between pillar to post between flipkart and panasonic. Panasonic has done technical inspection and found the product was completely damaged.

              Request you to help me in sorting out the issue.

              Regards,
              Jul 24, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jun 23, 2017
              Flipkart Customer Care's response
              We have taken this internally, will revert soon.
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                P
                praveendinesh
                from Jaipur, Rajasthan
                Jun 22, 2017
                Resolved
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                Resolved

                Address: Jaipur, Rajasthan, 302020
                Website: www.flipkart.com

                Dear sir, i have purchased the subject product (Nike-sport shoes) from flipkart online shopping site on 21-jun-17 1:59 pm with rs. 1165/- (Offer price with 87%off) color : blglow/black size:7 seller : retailnet. I have got message of order delivering (Will be deliver time by 22-jun-17 time 10:09 am). After this i have received another message of seller have cancelled my order due to price incorrectly.
                Before the order i have seen a offer on this product of 87% on mrp 8995/- rs. After ordered i have documented this page with screen shot.

                Now i have a concern that why flipkart have playing with customer's emotion. I was very happy to purchased sport shoes in this offer. After 2 days my happiness has shattered, i was arrange the money from my friends. I have inform to all my colleague & my family about this order. My family and me was still waiting to be deliver of order.

                So humble requesting to consumer service center plz help me to collect my ordered product...

                Regard's
                Praveen sharma
                [protected]
                Email id: [protected]@sanjeevnigroup.com
                Aug 5, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jun 23, 2017
                Flipkart Customer Care's response
                We have taken this internally, will revert soon.
                Jul 01, 2017
                Updated by praveendinesh
                I have not received any response against my complaints, only they have reverted me on behalf of customer service because i was complaint to their customer service portal before consumer complaints.
                i have not paid bill amount of this product due to they was given me option of cash on home delivery.
                Verified Support
                Jul 03, 2017
                Flipkart Customer Care's response
                We have interacted with the customer, there was a pricing issue, due to which we had to cancel the orders. Seller have all rights to cancel the order at any point of time. Asked customer to place a fresh order. Hence closing the case.
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                  D
                  daarshini
                  from Chennai, Tamil Nadu
                  Jun 22, 2017
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                  Address: Chennai, Tamil Nadu
                  Website: google

                  Hi,

                  Today i have one received my order, but wrong metrial ; last month one konarrk ast2_16 halogen room heater was very damage. To day i have received cloth was very wrong packing. Please refund my cash immediately.

                  Konarrk ast2_16 halogen room heater. Damage pcs.

                  Thanks,
                  Jun 22, 2017
                  Updated by daarshini
                  WRONOG METRIAL
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                    A
                    Ashishtrivedi27
                    from Jawad, Madhya Pradesh
                    Jun 22, 2017
                    Resolved
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                    Resolved

                    Address: Bhopal, Madhya Pradesh, 462001
                    Website: Www.flipkart.com

                    Dear sir, i am ashish trivedi. I purchased 3 redmi 4 phones in last 6 months for my friend and family members because they are not aware much more about sale on flipkart and how placing an order with online merchant. But flipkart blocked my account and capture my money of 1450 which is in flipkart wallet. I sent so many emails to them but they are ignoring me.
                    They are always saying your money will safe with us. How can is it safe.
                    If they are unable to unblock account then please transfer my money to my linked email id.
                    Please sir take action about this.
                    Jul 31, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Jun 22, 2017
                    Updated by Ashishtrivedi27
                    My account number [protected]
                    Verified Support
                    Jun 23, 2017
                    Flipkart Customer Care's response
                    We have taken this internally, will revert soon.
                    Verified Support
                    Jun 29, 2017
                    Flipkart Customer Care's response
                    We're sorry to let you know that your recent request has been rejected as our systems have detected that you've been making unfair use of the offers under our Token Of Apology program. This would mean that any new order you attempt to place will also get canceled and you will not be able to use your Flipkart Wallet anymore. We are concerned and would like to understand the issues you are facing in a better way.
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                      N
                      narendra.scec
                      from Delhi, Delhi
                      Jun 22, 2017
                      Resolved
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                      Website: www.flipcart.com

                      I was booked one mobile i. E., lenovo vibe k5 32 gb rom mobile in flipcart i booked on 06/06/2017. I got delivery on 09/06/2017. What is the problem is that mobile is working only one week, after that it will switched off and it should not on. I will return that item on 19/06.2017. They are taken the request and proceeded and they said that the item will be picked up in 03.07.2017. But they cancelled the return request they should not respond. No intimation is there to my registered mobile.
                      Jul 26, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 23, 2017
                      Flipkart Customer Care's response
                      We have taken this internally, will revert soon.
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                        Neeraj agg.
                        from Gurgaon, Haryana
                        Jun 22, 2017
                        Resolved
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                        Address: 560034

                        Flipkart team ne mujhe defective product deliver kiya. Product milne ke bad meine flipkart ko replace ki request di us time unhone mujhe 22 june 2017 ka time diya. 22 june 2017 ko meine flipkart ko call ki ye pta karne ke liye ki product kb tak replace ho jayega. Call karne ke bad mujhe pta chala ki aaj waha pr kuch issue h iski information mujhe call karne ke bad di gyi na ki flipkart ne mujhe phele di. Call pr bhi mujhe ye confirm nhi ho pa rha h ki product kb tak mujhe receive hoga or kb tak nhi. Unhone mujhe ab 24 june 2017 ka time diya ki aapka tab tak solution ho jayega but kis chiz ka solution ho jayega ye nhi pta. Please help me and replace my product. Meine flipkart ko advance payment kr rakhi kya ye meri galti h.
                        Jul 31, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Jun 22, 2017
                        Updated by Neeraj agg.
                        flipkart services is too poor. I am used flipkart services many time. Again Again flipkart servies is used by me. I am not satisfied with the company serivces
                        Verified Support
                        Jun 23, 2017
                        Flipkart Customer Care's response
                        We have taken this internally, will revert soon.
                        Verified Support
                        Jun 29, 2017
                        Flipkart Customer Care's response
                        As per there was delivery delay for the replacement product hence internal followup made and delivery was arranged and currently the replacement product is delivered hence issue stands resolved.
                        Jul 07, 2017
                        Updated by Neeraj agg.
                        i am not statisfied for this
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                          M
                          Mishra777
                          from Mohali, Punjab
                          Jun 22, 2017
                          Resolved
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                          Resolved

                          Address: 143001
                          Website: Flipkart

                          Sir.
                          I am placing a order of ab rocket twister platinum colour blue but i have recd ab rocket twister colour red which cost is lower than my order. I replace my order but again i have recd the same thing. My fmpp[protected]. One thing is very clear that ur satisfaction graph is very poor. We are first time user and ur given response is very unsatisfactory.
                          Jul 30, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 23, 2017
                          Flipkart Customer Care's response
                          We have taken this internally, will revert soon.
                          Verified Support
                          Jun 29, 2017
                          Flipkart Customer Care's response
                          The replacement product has been delivered and issue stands resolved.
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                            S
                            shubhaam kalra
                            from Delhi, Delhi
                            Jun 22, 2017
                            Resolved
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                            Resolved

                            Address: Hisar, Haryana, 125001
                            Website: www.flipkart.com

                            Sir i have an account on flipkart that email id :- [protected]@gmail.com
                            Mobile no. :- [protected]
                            Problem :- sir my account is not open on flipkart i faced this problem last 45 days so many time i call on flipkart but all are not solved my problem they all are say wait wait 2 days we call u mail u but they don't call me and mail
                            And 1789 rs in my account
                            Jul 31, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 23, 2017
                            Flipkart Customer Care's response
                            We have taken this internally, will revert soon.
                            Verified Support
                            Jun 29, 2017
                            Flipkart Customer Care's response
                            We'd like to let you know that your recent return request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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                              J
                              Jitendra2892
                              from Mumbai, Maharashtra
                              Jun 22, 2017
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560091
                              Website: www.flipkart.com

                              I had ordered lg tv from flipkart on 11.06.2017 and got it delivered on 12.06.2017. On 14.06.2017 it was installed. During installation i checked that serial no. Mentioned on the invoice sent by flipkart was not matching with the serial no. As mentioned on tv and it's packing.
                              This is surely going to impact if i take it for some warranty issue as without proof of proper serial no. No body will provide warranty.

                              I contacted flipkart customer care team and they advised to me resent the tv and take the refund. But i asked for replacement as i have to suffer from mental trauma during the whole process of sending tv back, getting a refund, placing new order and it's installation.
                              Why should i go through this mental ordeal with no of my mistake?
                              Due to seller issue i have to suffer a lot and go through all these things.
                              Flipkart is saying they can't provide any other solution.
                              Jul 31, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 23, 2017
                              Flipkart Customer Care's response
                              We have taken this internally, will revert soon.
                              Verified Support
                              Jun 29, 2017
                              Flipkart Customer Care's response
                              customer complained that serial number mismatch and asked for replacement but due to stock availability issue we processed refund but did not agreed and asked to cancel the return. Hence closing the case from our end.
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                                jinnn
                                from Gurgaon, Haryana
                                Jun 22, 2017
                                Resolved
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                                Resolved

                                Address: Faridabad, Haryana, 121003
                                Website: flipkart and Lenovo

                                Dear sir
                                My order number. [protected]
                                Tuch issue & spekar issue plz urgent replce. My phone very very urgent. Request for u. Plz replce. my phone. First time oder place but big issue creat i am not satisfied e kart service. Plz imidetly chance my phone. Very problem create me.  my contact number. [protected]. Â
                                Phone modelÂ
                                Lenovo k 6 note. Plz change my phone
                                Issue creat. Touch &
                                Speaker.
                                Jul 30, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 23, 2017
                                Flipkart Customer Care's response
                                We have taken this internally, will revert soon.
                                Verified Support
                                Jun 29, 2017
                                Flipkart Customer Care's response
                                If you have received a damaged or defective product or if it is not as described, you can raise a replacement request on the Website/App/Mobile site within 10 days of receiving the product.

                                We will help you troubleshoot any issues you may have, either through online tools, over the phone, and/or through an in-person technical visit. Only one (1) replacement will be provided in the unlikely event that the product is defective. If no defect is confirmed, the issue is not diagnosed within 10 days of delivery, a troubleshooting step cannot be performed, or if one replacement has already been provided, you will be directed to a brand service centre to resolve any subsequent issues.
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                                  S
                                  Sharwan Jha
                                  from Gurgaon, Haryana
                                  Jun 22, 2017
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110015

                                  Sir,
                                  I have make order of coolpad a8 on 03 june 17 but i have received empty box on 06 june 17, i immediately lodge a complain with your executive and he has assured me that the problem has been resolved before 19 june, i repeteadly call your executive for early action on it as i have pay the payment in advance, the assure about the early action but no action has been taken on or before 19 june. Then i have received a massage on 19 june that we will resolve your problem on 20th june, then again i have make call to your exicutive on 20 th june and he assure that today itself we will resolve your problem and refund your payment. But till today no action has been taken.

                                  Please help...
                                  Jul 23, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 22, 2017
                                  Flipkart Customer Care's response
                                  We have taken up this case internally. We will get back to the customer with an update on it.
                                  My account has been deactivated now I want to activate it but not activating plz help...

                                  Number-[protected]
                                  [protected]@gmail.com
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                                    Govind A Nair
                                    from Bidar, Karnataka
                                    Jun 22, 2017
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                                    Address: Thiruvananthapuram, Kerala, 695003
                                    Website: Flipkart

                                    I ordered a black colour cover
                                    I recieved a gold cover and that too an old one
                                    It is full of scratches and its broken at the edges
                                    I want either a refund or the product i asked for.
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                                      mhimanshi
                                      from Delhi, Delhi
                                      Jun 22, 2017
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110064
                                      Website: Flipkart

                                      Purchased lenovo k6 power from flipkart and requested for replacement on the first day i received it as mic is defective. The listener complains that voice is too low, voice breaks and vanishes. This happens sometimes but not all the time. After technician visit from flipkart the technician made a report saying he has resolved the mic issue which is not true because i am still facing the same issue and it is not resolved. The listeners are still complaining about the low voice and sometimes no one could listen properly what i say.

                                      Now flipkart is saying they will not replace the phone and for any further assistance visit lenovo service center. Very much disappointed with flipkart services as without asking the customer their issue is resolved or not how can they close the complaint.

                                      I want escalade against flipkart. Want to register a strong complaint against them and want this phone to be replaced asap.

                                      Thanks
                                      Himanshi mathur
                                      Jul 31, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 22, 2017
                                      Flipkart Customer Care's response
                                      We have taken up this case internally. We will get back to the customer with an update on it.
                                      Verified Support
                                      Jun 28, 2017
                                      Flipkart Customer Care's response
                                      AS per technician issue resolved hence informed to visit service center case closed.
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                                        searchneverend
                                        from Gurgaon, Haryana
                                        Jun 22, 2017
                                        Resolved
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                                        Resolved

                                        Address: 110037
                                        Website: consumer complaint

                                        Dear flipkart team

                                        This is inform you that my order not deliver till date 22.06.14. I am calling in this phone no [protected] which i have received from your call center person.

                                        This person is laying to me he said all the time (That i am not in office etc etc and 2 times he is picking my phone but do not response.

                                        Please urgently deliver my order which i have mention in subject.
                                        Aug 1, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 22, 2017
                                        Flipkart Customer Care's response
                                        We have taken up this case internally. We will get back to the customer with an update on it.
                                        Verified Support
                                        Jun 28, 2017
                                        Flipkart Customer Care's response
                                        informed that cancel the order and place a fresh order . Due operational and technical issue we can not deliver your product ... customer agree and hence closing the case, , ,
                                        You have give me the cartilage proton 680 is out of date . plz give my money back
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