Flipkart Complaints & Reviews

I ordered dell inspiron 5000 i7 7gen for 64690. They try to deliver it once on 21st i was out of town so couldn't take it. After that i told them to deliver it on 24 they called and said yes but then on 26 they mailed and said that the order has been canceled without concerning me. I already paid for the product and they canceled and said the money will be refunded. How can they cancel my order without asking me and say no after saying they called and said they will deliver my product. Order id od[protected]

Orderd a daniel klein women watch worth rupees 2235 on 20th june and received it on 25th june 2017...
It was an empty box, opened the box infront fof ekart delivery boy, he said to cotact flipkart cuatomer care, i rais3d a refund request but the reject twice saying we can't process your refund request,,,
Order id-od[protected]
Please help me in this regard

Aquib hashmi
[protected]
[protected]@gmail.com

Name :- tasneem rupawalla Contact No.[protected]
IMEI No1: [protected]
IMEI N0.2:[protected]
and tax invoice no. is blr_wfld[protected]-09-2016)

pls send me on my other email id

paras.[protected]@rediffmail.com

Dear sir/mam,
I request to refund my money as well as return back your pendrive. I have requested so many times to take back this pendrive to flipkart, but no one responding this, becuse that pendrive is not working properly. Please look this case and solve as soon as possible.
Flipkart order no-od[protected]
Invoic no-foyngka[protected]
Date[protected]
Contact me as soon as possible.
Rgards
Chandan kumar maharana
[protected]

Dear flipkart,

Due to some specific reason i have disactivated my account today (Honeastly due to mistake it happened).. But now i want it back because i had ordered a cash on delivery parcel and i fear that my delivery will be cancelled. So please deactivate my account.

Email: [protected]@gmail.com

Mobile: [protected]

Also can i get my parcel? Even it is cash on delivery thing?
Thanks.

Hi Flipkart,
Order ID - OD[protected]
Product - Bajaj 15 L Storage Water Geyser

I have ordered the Bajaj 15 L Storage Water Geyser in Flipkart, but it is not yet delivered, lot of times i have called to customer care but they were saying that it will deliver with in 2 days for first time. after 2 days again called they said 1 day again. Again called they said 12 hours.

How many days and hours I have to wait for the flipkart? I was in belief that Flipkart can deliver any where but I have really worrying about my product.

Kindly consider the request and let me know is it possible to deliver or not.
If not able to deliver, kindly revert that we are unable to deliver the product and let me know whether i can cancel the product or not?

Order ID - OD[protected]
Product - Bajaj 15 L Storage Water Geyser

Regards,
Mahaboob Basha
[protected]

I placed a prepaid order for an Apple Keyboard for Rs.4500 vide OD[protected] on 8th June 2017. On 15th June, I received an empty box. I placed a request for a refund however contrary to my request, Flipkart offered me a replacement. On 21st June 2017, the replacement order got cancelled and the product was courier returned to the seller. I received a cancellation mail where it was stated that I will receive the refund. I had already paid Rs. 4500 on 8th June and I have no confirmation or information regarding the refund yet. Every time I am calling Customer Care, they are saying that backend team is looking in the matter and ask me to wait for 24-48 hours. It's been almost a month and I have no information as to about the money I paid. I seek a complete refund of Rs.4500 as soon as possible.

I bought panasonic eluga ray from flipkart. I found after receipt over heating issue with device. When i gave complaint to flipkart, one technical person came to house and checked device. He kept mobile for about 10 minutes in video mode and took snap of display. Display showed 38 degrees after 10 min video while charging 41 degree. He said they will not replace till 50 degree. Product replacement will happen after 50 degrees only. They were not ready to return even i gave complaint within 10 days of receipt as per their procedure.

I called to flipkart to speak with seniors but they didn't allow me.

This mobile gives temp 41 to 42 degrees except idle condition. Its quite difficult to hold and keep at ear while speaking and its serious health concern as well

Please help us to resolve this issue immediately.

Order number is od[protected], purchased on jun 09 2017.

I had booked Asus Zenfone 2 ZE551ML order number[protected] through Flipkart on 15-06-17. I received the phone on 17-06-17. But to my surprise after opening the phone I found that the seal was broken indicating that I had received an used phone!! I reported this problem and talked to customer support requesting a replacement. I was informed that the phone will not be replaced due to unavailability of the same but as per the guarantee, I will get refund. I was assured that reverse pickup will be arranged in next 48 hours. But none turned up so I lodged a written complain to Flipkart customer support on 19-06-17.Then I was told reverse pickup will happen in next couple of days.I had cancelled all my pre scheduled works waiting for the Flipkart personnel to come and take back the phone. Flipkart personnel came but did not take back the phone since the IMEI number mentioned in the invoice and the mobile did not match!!
Henceforth I have been complaining daily to Flipkart to sort out this issue but I suppose no one from the team is even bothered about the customer dissatisfaction.
This is totally unaccepted from any company and would like this issue to be sorted asap.

I had ordered a insane back cover for leeco le 3 pro multicolor isle3pupp0177 order item id [protected], and as stated on the website, i had expected the cover to fit my phone. Much to my disappointment, the phone cover did not fit my phone at all even though it matched all the specifications as stated for the product, and i'd received the item i had asked for. Very disappointing product and inadequacy exhibited by flipkart, and i request you to change the dimensions of the said product to fit the phones they are ordered for.

I have ordered an iphone 6s 32 gb - gold on 20 june. (Order id od[protected]
We have received the order on 22-june this was delivered by madhu from ekart. When we have opened the item and found that the product was missing
There was a powder packet inside. We have reported the issue to the as soon as we have realised. When we followed up with customer care the answer we have received was "we’d like to let you know that your request for a replacement of cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item"

The team also updated that this is investigated an closed as we are sure that the order sent which was not without the product. This was an irresponsible answer which was responded to a customer.

Imei:[protected]
Order id:od[protected]

We request you to please treat this complaint with high priority and resolve the case.

We are highly disappointed with response of flipkart.

I have cancelled a booked order for mobile handset priced rs36900/-. Flipkart costumer care personnel told that my money was refunded and gave me the transaction code also. On enquiry with my bank they told me my amount not credited by flipping as it was a failed transfer transaction. I have sent an e-mail along with a bank statement and a letter from the bank regarding no such transfer being done to my account. Despite my repeated submissions to flipkart there is no response from them.

I have ordered a samsung led tv 32 inch on 17 june 2017 and the order was prepaid and i have already paid the full amount of the product but to my surprise today after several calls to flipkart no engg came to install instead i have to make a complaint to samsung wherein samsung has sent their service engg the led to was broken as he opened the box. Now flipkart is not providing me proper reasolution or solution. Even now i want my money back. As flipkart is not interested in giving my money back or product. Please help me as i have spent approx 19000. Rupees for a broken box that is not a tv.

I buy 3 shoes but i recived i different shoes i buy casul red shoes want i recived blue sport shoes and the other 2 shoes was very poor poorest qulilty the orignal flag was not on shoes and the the al symbols on shoes half i pay cod but when i returnt there was no option of refund my money on cod very shamefull feedback of my on flipkart i[censored] r really a gud service then provide me a cod on those shoes and refund my money back.

Hi,

I had purchased panasonic eluga ray on 9th jun. Delivered on 11th jun. I found after receipt over heating while usage about 40 to 43 degrees temp. Its very difficult to hold or keep near ear while speak.
After i gave complaint 21st of jun one engineer from flipkart came to home on 22nd of jun and kept on about 10 min video mode (First one duration 5 min and second one duration 7 min) by small gap between 2 videos and checked temp found 38 and while charging 40 deg. He took snaps for witness and sent his flipkart office.

Finally they declared based on report given by engineer device can't replace because below 50 degree temp found. Above 50 deg only they will give replacement and closed matter.

I tried to speak to senior official in flipkart on 22nd but they did't allow me to speak.

Regular usage of mobile with 42 deg radiation will damage my health. Please help me to resolve this issue.

I purchase buckaroo shoes from flipkart on[protected] in 30 days return policy.in that right shoes is looking fake so i raise return request on[protected]. On[protected] i received text that your return pickup is canceled and you want to keep product with you. I can't understand that without any conversation how can they cancel my return request. After that i go for my corporate training and come to[protected]. Once again i raise return request on[protected] and this time pick up person come to my address and told me that i will come to on 4 o'clock. On 4 o'clock i received text from flipkart that my pickup is canceled and there is no any reason. I call to customer care and they said that we pick up it before 7 o'clock and they will not aware of canceled pick up. On[protected] my 30 days return policy expire and i know after that flipkart says as usual "sir we can't help you now".

I have same company shoes - same model from last 2 years and in that there is no issue. But frist time i purchase from online i received fake product. I think they will take advantage of reputed company's name.

I have purchased redme note 4 (4gb 64 gb) from flipkart on 7th june 2017 and delivery scheduled on 17 th june 2017, but on 16 th june 2017 the courier partner (Ekart logistics, aluva) returned the item to flipkart mentioned "unable to deliver the item - address not found" but previously i have purchased 5 nos lenovo phones from flipkart and these items are delivered to me within the right time, with the same address

Order id: od[protected]
Order date: 18/01/17
Product: leeco le 1s eco (Gold, 32 gb)

Respected sir,
I ordered my mobile on 18th of jan 17. Today its 23rd jun 17. Within 6 months my mobile get overheating problem and fast battery draining problem. I cant use that mobile anymore. Please refer and do the needed. Thank you!
This is the shipping address;

S sudharsun
No.16, 1st main road, balaji nagar,.
Chennai 600070 tamil nadu

Hello..
Sir /madam

First off all i have choose the flipkart for its best price and it is trusted online seller..

There was only[protected]rs difference in price of my product when compared to nikon showroom..

So i have chooses the flipkart for purchase my dream camera..
My
Order id:od[protected]

Since i am requesting from long back ago to solve the problem that they made me has not yet resolved...

I am again saying that when i have received the product the sealed tape was improper and even i have asked invoice copy but the courier boy said it will be inside the cover he said..

And i would like to mention clearly saying that the courier boy has not dispatched to my exact location.. He given the order near to on the way i am traveling...

Once i reached my place i have opened it.

It is a 1 big box which contains inside a nikon camera bag attached/ rolled with nikon camera box, that nikon camera box is completely empty it doesn't contain anything inside it... The entire product i have ordered was missing...
But i dunno no where i have ordered for the bag and there is no any free offer along with my ordered product also.. But they have sent only bag to cheat me i think so..

Immediately i have contacted the courier boy regarding this he replied that he not the right person to answer..

Anyhow i requested by calling him many times and took customer care service number and spoke to the executive
Regarding this..

They have asked time till 25th june 2017 to resolve this problem...

But i am regularly contacting the customer service to know the status regarding the problem that they have made to me..

Since i paid my money. And they making me to beg for my money back...

This not at all the fair way to greet/treat the customer..

By trusting flipkart made me to beg for my money /product..


I will attach the photo of that i have got delivered..
Please find the attachment.. Of the photos

And
Flipkart is trying to to cheat & fool us...
They are not responding properly they just say that there back-end team is working

Please solve the problem that flipkart made me.

I had purchased an hp v-165w-32 gb utility pendrive (Blue coloured) on 18th february, 2017. After using the pen drive for 4 months, i have found that it is not working properly. No files can be copied to the pen drive. Now when i connect the pen drive to any computer, i can not find it in the mass storage option of my computer. So, i called flipkart customer care to get the phone number of hp customer care. From hp customer care i got the details of the authorized hp pen drive service center. I have visited the authorized hp pen drive service center in kolkata (Fortune marketing pvt. Ltd. Address - 19, r. N. Mukherjee road, 2nd floor, kolkata-700001, phonr no. S[protected] &[protected]. But the service center minutely checked the pen drive & told me that the pen drive is fake & duplicate as there is no product serial number engraved on the steel body of the pen drive & the original sticker is not labelled on the backside of the plastic cover of the pen drive.

Now i want flipkart to look into the matter as it is extremely urgent for me & i want an original hp pendrive immediately. So, do take necessary steps to replace the duplicate item immediately.

I also attach the photos of the original invoice, the duplicate hp pen drive & its plastic cover.

My email id is [protected]@gmail.com & contact no. Is [protected].