[Resolved]  Flipkart — order cancelled by seller - order id od[protected] and od[protected]

Address:Kolhapur, Maharashtra, 416008
Website:www.flipkart.com

Respected sir/madam

I've ordered 128 gb sandisk ixpand mini flash drive and sandisk ixpand 128 gb pen drive which cost 1499 rs each and i did paid the money online and on the day of delivery flipkart seller cancelled my order in diwali festival.
I ordered it on sat, oct 7th '17 11:14 pm and my delivery expected by fri, oct 13th '17 and the status of order didn't change till fri, oct 13th '17 and than they cancelled my order and refunded my money.
And the refunded me 2798 and my remaining 200 rs was locked in phonepay.
When i called there customer care they told me that there was price error. If there was price error that they should have figured it out on the next day of the order placed that is on oct 8th '17. But they didn't, they used my money for 7 days and canceled my order.
I want that 128 gb sandisk ixpand mini flash drive and at same price. It is wrong to fool people and use there money for some day. I don't how many more people they have cheated. I guess they are fooling people and using there money and giving them back after there work is finished. I also think that they might be fooling people and taking there money and investing it, gaining the profit on that money and then returning the money back.
I want that ixpand drives and at that rate (I. E. 2998).

My order id is od[protected] and od[protected]

Thank you.
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Dec 12, 2017
Complaint marked as Resolved 
They didn't do anything, they simply marked as resolved. They just apologized and did nothing. This complain was not resolved from my side..
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2017
Flipkart Customer Care's response
We will revert on it.
Nov 10, 2017
Updated by prasad.patil
I’m confused, can you please tell me what do you mean by “We will revert on it.”??
Verified Support
Nov 11, 2017
Flipkart Customer Care's response
As informed to customer earlier that the product has been cancelled hence apologized the customer and info to place the fresh order as the refund has been already completed by the seller.
Nov 12, 2017
Updated by prasad.patil
I tried palcing order but the price is not same, it’s too high now!!
And I don’t want your apologie I want that product!!
Atlist give me 1ixpand mini flash drive for that price(i.e. for 1499).
Nov 15, 2017
Updated by prasad.patil
You should have figured out the price error as soon as the order is placed, but you figured that out on delivery date.
I've seen many cases like this that they have ordered the product, paid the money and the order is canceled on the day of delivery.
I don't want the refund, I want the product. How can you do this to anybody. It is your responsibility to keep customers out of problems and keep them happy.
I was very happy for 7 days that finally I will get that product, but after the cancellation of order I felt really very bad. That was the most depressing moment in my life.
You should give that product, at least 1 sandisk 128gb mini flash drive.
Nov 16, 2017
Updated by prasad.patil
I have't got any response from flipkart.
Dec 12, 2017
Updated by prasad.patil
How can you mark this as resolved??
Verified Support
Dec 15, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 17, 2017
Flipkart Customer Care's response
complaint : order cancelled,

Interacted with the customer conveyed the apology explained the return terms and condition even about order cancellation unable to process customer requirement hence closing.
Complaint comments 

Comments

Flipkart guys, you need to resolve this problem as soon as possible...
Hay flipkart guys, you are suppose to make customer happy..
Need to resolve this..
Haven't contacted me yet..
Have't resolved my problem yet..
No rply yet!!
Abey behenchod flipkart agar nhi kr rha teri muraad puri. Toh aur kahin se kharidle bhadwe.
prasad.patil's [Complaint's author] reply, Dec 11, 2017
Abey bhenchod, bina complain padhay comment dal raha hay kay??
Bahar 8000 Rs ka milta hay aur flipkart muzay 1499 Rs me de raha tha esliye complain kar raha hu...aur uuper ke paise kay tere maa ke gand mayse nikalu kya??
Aur tu beach may tag qu dal raha hay, hum log dekh lengay kya karana hay...kuch aacha nahi bol sakata to muh band rakh madarchod...Saly fake user...
No response from flipkart..

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