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Flipkart Complaints & Reviews

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Updated: Apr 30, 2026
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Flipkart reviews & complaints page 1673

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E
energy.gaurav
Nov 6, 2017
Resolved
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Resolved

Address: Pune, Maharashtra

Hello,

I bough a phone from flipkart using 0% emi and had to cancel the order as they could not deliver the product on time. The bill of my credit card got generated before they processed the refund, and bank changed interest. Now both hdfc and flipkart are denying refunding the interest they charged.
Can you please help me in resolving the issue.
Dec 13, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2017
Flipkart Customer Care's response
We will revert on this.
Verified Support
Nov 12, 2017
Flipkart Customer Care's response
We interacted with customer and provided details on the terms and conditions and requested customer to get in touch with the bank for further clarification. Hence, closing the complaint.
Dear Customer,

I request you to share your card no. with the transaction details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
energy.gaurav's [Complaint's author] reply, Dec 12, 2017
HDFC is saying that they have given EMI amount to Flipkart, Flipkart is saying they did not received any amount of EMI portion, what should I do ? At least one of you are lying
Hi HDFC,

I already sent you all the details through my privileged banking officer but seems like you are not interested in helping
This issue is not yet resolved. Please mark it unresolved.
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    S
    sk.karthisomu sk.karthisomu
    from Coimbatore, Tamil Nadu
    Nov 7, 2017
    Resolved
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    Resolved

    I had orderd mobile through online by an exchange offer product came but delivery person did`t explain any thing your mobile was not good simply he said and i ask what to do curentely iam using this only he replaid u only ordered what shall me do just u cancel this order like that way he shamed scolding us but i had refused but he went we had suffered lot and amount was deducted in my creditcard account so i want refund please take nessery action. Thank u...
    Dec 15, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Nov 10, 2017
    Flipkart Customer Care's response
    We will revert on this.
    Verified Support
    Nov 12, 2017
    Flipkart Customer Care's response
    Exchange product was not eligible for pick up. Cancelled the order and requested customer to place a fresh order. Hence, closing the complaint.
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      M
      Md Salam7
      from Kolkata, West Bengal
      Nov 6, 2017
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      Address: 712502

      ) Ref: order ID : OD[protected] buying of Moto ER plus Mobile

      There was an offer displayed - 5% cashback on phonepe on payment page...
      But I'm very shocked because I'm not received any Cashback.

      4hours late received a message you Phonepe wallet monthly limit 20, 000 your cashback transfer to your Next 1st months..
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        T
        Tukung
        from Gurgaon, Haryana
        Nov 6, 2017
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        Address: New Delhi, Delhi, 110075

        We have placed order for
        Nancy metal king bed from flip kart Thro furniture kraft and rejected the ame as it was not in good condition . even after 1 month no refund has come in Our account . The service is flipkart is worse and will it order anything from dlipkartnin future
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          A
          abir26
          from Port Blair, Andaman and Nicobar Islands
          Nov 6, 2017
          Resolved
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          Resolved

          Sir,
          I have purchased ifb washing machine on 25.10.2017 and the item was damaged. The same has been inspected by ifb engineers. Then i requested for return pickup to flipkart and the date given to me for return pickup was on 05.11.2017 after the inspection by the ifb technician was over. Flipkart customer care is making false assurance to me and are unable to provide me the specific date for return pickup. Please look into this matter for immediate solution.
          Specification are attached in the invoice file and photo of damaged part is also attached.
          Dec 21, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Nov 10, 2017
          Flipkart Customer Care's response
          We will revert on this.
          Verified Support
          Nov 12, 2017
          Flipkart Customer Care's response
          We have interacted with customer and processed refund. Hence, closing the complaint.
          Nov 14, 2017
          Updated by abir26
          Thank you flipkart for solving the case. Recieved warm support from flipkart customer care.
          Issue hasnot been solved till 7pm on 10th Nov 2017 as assured by flipkart.
          Thank you flipkart for solving the case. Recieved warm support from flipkart customer care.
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            N
            Nidhi Nasiar
            from Ahmedabad, Gujarat
            Nov 6, 2017
            Resolved
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            Resolved

            The installation of t. V is pending and no phone call is being received in the regard. I request you to take immediate action in its installation as the jeeves consumer services private limited is refusing to come down for it and avoiding my calls. Also, they are lying about their arrival and yet not showing up.
            The order id is - od[protected]
            Dec 20, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Nov 10, 2017
            Flipkart Customer Care's response
            We will revert on this.
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              D
              Dhananjay Vaze
              from Mumbai, Maharashtra
              Nov 6, 2017
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              Address: Thane, Maharashtra, 421306
              Website: Consumer complete

              I ordered form Flipkart for product of GS footwear canvas shoes it's been cancelled Frome Flipkart for there internal reasons but they didn't refund me yet return of product on 15th October
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                K
                Kannan Kasi
                Nov 6, 2017
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                Address: 600026
                Website: Flipkart

                I have purchased a mobile (moto c plus ) through online. i received a product
                28 th October. but mobile battery condition is worst and i registered to request on flipkart to return this product but they are not giving customer support and proper response contact no:[protected]
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                  U
                  Umesh02
                  from Kishanganj, West Bengal
                  Nov 6, 2017
                  Resolved
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                  Resolved

                  I have ordered flip cover for nexus 5 dated on 23rd oct 2017 i have received it on 27th oct 2017. When it was checked cover was found over size so i have requested for replacement till then my order has been cancelled 3 times yesterday i also register a complaint having no[protected], but today also cancellation message has came to me for that again i have complaint to your customer support but till now my issue has not been solved. So as we believe on flipkart please solve my complaint
                  Dec 17, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 10, 2017
                  Flipkart Customer Care's response
                  We will revert on this.
                  Verified Support
                  Nov 12, 2017
                  Flipkart Customer Care's response
                  Interacted with customer and refund is been completed inform the same and closing the complaint.
                  Why cancelled my kemket push-up bars?
                  sumanta chalak, pairaguri, raipur, bankura, 722140
                  Umesh02's [Complaint's author] reply, Nov 6, 2017
                  I dont know
                  Till now neither my complaint has not been solved by flip cart nor any update status has been provided.If poor service like that will be provided how I will be able to purchase another product from flipkart
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                    G
                    Gabriel Mithun
                    from Mumbai, Maharashtra
                    Nov 6, 2017
                    Resolved
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                    Resolved

                    Address: 560068
                    Website: www.flipkart.com

                    Hi team,

                    Order od[protected]

                    I had placed an order bosch washing maching and got this product delivered on 25th oct, 17. The installation demo was supposed to happen on or by sat, 28th oct 17. No body visited my place. I had called the flipkart customer executive to look into this complaint. For which he said, he will raise another complaint (Incident: in[protected] and arrange the installation person to visit by nov 3, 17. Nobody has visited my place until now. I have the product at my home which is not used and unpacked.

                    I have contacted flipkart customer service many times for resolution. No resolution has been provided. Not happy with their service.

                    Regards,
                    Gabriel
                    Dec 16, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 10, 2017
                    Flipkart Customer Care's response
                    We will revert on this.
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                      A
                      Archi96
                      from Ludhiana, Punjab
                      Nov 6, 2017
                      Resolved
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                      Resolved

                      Address: Gurdaspur, Punjab
                      Website: Flipkart

                      I odered a book from flipkart and it said that the book will be delivered by 6th november. I was out of town on 4th november and my mobile phone was also not working. When i came back home i got messaged that the delivery boy came that day but there was no one home so he returned. And today is 6th nov and i still son't received the book and i have to gift it to someone. I also don't know the delivery boy's phone number.
                      Order no. : od[protected]
                      Dec 17, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 10, 2017
                      Flipkart Customer Care's response
                      We will revert on this.
                      Verified Support
                      Nov 12, 2017
                      Flipkart Customer Care's response
                      Issue already addressed to customer requested to place a fresh order and closing the complaint.
                      [protected] I not get my parcel.i ordered a s7 edge and I paid money it online but I not get the parcel .
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                        S
                        Susmita-moon
                        from Kolkata, West Bengal
                        Nov 6, 2017
                        Resolved
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                        Resolved

                        grievance - refund not credited even after 24 days (urgent)

                        Address: Kolkata, West Bengal, 700071
                        Website: flipkart.com

                        I have ordered "samsung galaxy s7" on flipkart on 6th of october, 2017 and i have cancelled that order on 12th of october, 2017. Flipkart is claiming that the amount (25, 990 inr) has already been refunded but till date i have not received the same in my credit card statement (Axis bank).

                        Flipkart also claims that they have refunded that amount on 14th of october, 2017, however they are unable to provide the transaction id.br...
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                        P
                        Preeti D'souza
                        from Mumbai, Maharashtra
                        Nov 6, 2017
                        Resolved
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                        Resolved

                        Address: Thane, Maharashtra, 421301
                        Website: Flipkart

                        Flipkart service is pathetic delivery done. Money taken and package was tampered and tv panel was damaged. We raised this with them as soon so as we came to know once their technician came for tv intsallation and ever since then we have been following up and till today it has not been taken care of. If people in this jet age would have ample of time why do you think they would not walk up to the showroom and take these kind of things. People like us think online shopping would make our like simple but online shopping website like flipkart make our lives even more difficult. We trust such online shopping websites and you people ruin it all. Have some courtesy at least from the customer service point if view and have this done asap. You are forcing us to something that we wouldnt want to do. Who the hell do you think you are. Why do you forget the reputation of your online shopping website is already at stake and with these kind of issues u r just adding negative reviews in your kitty. Get this fixed asap. Other wise in the near future in the world of online shopping the name flipkart would just become history and at that time u would think what better we could have done or what could be done to get things right. Better are those prevention steps now than being sorry later. That's it i[censored] are liable to take the. Money rightfully u should also take responsibility and have this fixed equally
                        Dec 15, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 10, 2017
                        Flipkart Customer Care's response
                        We will revert on this.
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                          H
                          hajimahmad hingora
                          from Chennai, Tamil Nadu
                          Nov 6, 2017
                          Resolved
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                          Resolved

                          Address: Jamnagar, Gujarat, 360510
                          Website: flipkart Online shopping

                          Mene flipkart see lenovo a6000puls mobile phone liya tha jo aapke website par w phone lenovo a6000 puls nhi balke lenovo a6000 he kiyoke aapke website par jab exchange offer part imei number dala tab malum huwa ke w imei number lenovo a6000 puls ke sath me mech nhi huwa balke lenovo a6000 ke sath me mech huwa or pehele bhi aapko bataya tha or notis bhi diya tha liking koy shi response nhi mela tha ab muje lenovo a6000puls mobile phone diya jay eya fer refund diya jay kiyo ke aake website ne mere sath fraud kiya he imei number [protected].[protected]. May contact number.[protected]
                          Dec 14, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 10, 2017
                          Flipkart Customer Care's response
                          We will revert on this.
                          Verified Support
                          Nov 12, 2017
                          Flipkart Customer Care's response
                          Already spoke to customer and asked to bring a written proof that the phone customer has received is lenovo a6000 instead of lenovo a6000 puls and denied for the recording which customer has.
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                            S
                            swapsonje
                            from Pune, Maharashtra
                            Nov 6, 2017
                            Resolved
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                            Resolved

                            Address: Jalgaon, Maharashtra, 425201

                            Sir,
                            I purchased a product vide id od[protected] on dt. 25.10.2017 and received on 30.10.2017. But when product received it found different model and used product. So i put up the return request on dt:- 03.11.17, 04.11.17 & 05.11.17 but concern courier service not pick up product and said different reasons like "we cant receive the request from flipkart or cant receive the order photo from flipkart" like that. Today again happened the same. I again contacted with customer care of flipkart and again put up the request. But now i m tired with bad service of flipkart. So i requested to pick up the return product and give me refund charges of product to me.
                            Mail id :- [protected]@gmail.com
                            Dec 11, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 10, 2017
                            Flipkart Customer Care's response
                            We will revert on this.
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                              N
                              Nitish0710
                              from Mumbai, Maharashtra
                              Nov 6, 2017
                              Resolved
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                              Resolved

                              Address: Lucknow, Uttar Pradesh, 226010

                              I ordered puma shoes from flipkart. They didn't give me notifications and the product was returned automatically without giving it to my knowledge. They also didn't give me any notification on my registered email-id.
                              I again placed order for the same product at a higher price.
                              They told me to change my number which i changed. I asked them to update my number from call which they did.
                              Again the product was not delivered and i didn't get any notice on my mobile number or email-id.
                              They again said to change my number and i did and the whole process was repeated again and they changed my number. My product is still not delivered. And today (06/11/2017) they told me that they cannot change my address or phn no.
                              If this was the case then they should have told me earlier. I would have done it manually. Now i have to play double price for the product and i wasted a month. This also costed my national football trials.
                              If this matter is not solved and justice is not done then i have to file a complaint. Your flipkart executives have no knowledge how to handle. They are insufficient.
                              Now the price of product is so high that i cannot afford it. All because of flipkart.
                              Now i want the product or a compensation for my wasted time.
                              Dec 16, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 10, 2017
                              Flipkart Customer Care's response
                              We will revert on this.
                              Verified Support
                              Nov 12, 2017
                              Flipkart Customer Care's response
                              Information is already shared to customer to place a fresh order hence closing.
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                                R
                                RizwanAli R Nadaf
                                from Hyderabad, Telangana
                                Nov 6, 2017
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                                Address: Koppal, Karnataka, 583232
                                Website: www.flipkart.com

                                I didn't receive any refund money please refund my money.
                                Order number-OD[protected] Product name-MoCell Headphone Accessory Combo for XIAOMI REDMI NOTE 4, MICRO USB
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                                  9
                                  9871502593
                                  from Delhi, Delhi
                                  Nov 6, 2017
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110084

                                  Respected sir,

                                  I am purchase a product vlcc facial combo (Diamond, gold, pearl & party glow) flipkart after paid full amount. But the above product delivered without diamond facial kit to me 8 october 2017. Regarding above incident i have lodge a complaint on customer care 8-10 tme and also email it. But my problem not resolved, every time your excutive tell me your resquest is not lodge by last excutive.
                                  Prayer: please solve my problem and give the neccesary direction for deliverd the missing product diamond facial kit
                                  Dec 13, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Nov 09, 2017
                                  Updated by 9871502593
                                  Flipkart currior boy come to my home for pickup vlcc facial combo but he denied to pick up because he demand me four product of vlcc facial kit .how is possible.please resolve my issue.
                                  Nov 09, 2017
                                  Updated by 9871502593
                                  I am facing the problem contiously till today
                                  Verified Support
                                  Nov 10, 2017
                                  Flipkart Customer Care's response
                                  We will revert on this.
                                  Nov 11, 2017
                                  Updated by 9871502593
                                  On behalf flipkart currior boy pick the product and rs.820 is revert back at my flipkart wallet.
                                  Nov 11, 2017
                                  Updated by 9871502593
                                  Flipkart executive is contact me
                                  Verified Support
                                  Nov 12, 2017
                                  Flipkart Customer Care's response
                                  As interacted with the customer the issue is resolved now hence closing this case from our end.
                                  Any one not contact ed me on behalf of flipkart and not resolve my issue .
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                                    A
                                    Abantisata
                                    from Delhi, Delhi
                                    Nov 6, 2017
                                    Resolved
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                                    Resolved

                                    Address: Kolkata, West Bengal, 700057

                                    Dear sir / madam

                                    On 3rd november i have already ordered a us polo kids solid v-neck casual boys brown sweater, my order id is od[protected]. This time the product price was 550rs. Yesterday unfortunately i got a message from flipkart that please pay 599 for the product.

                                    Could you please tell me why i am paying 599? That time if i was paying by card the price was obviously 550 not 599.

                                    If possible please help me in this regards.
                                    Thanking you.
                                    Abantika chowdhury
                                    Dec 17, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Nov 04, 2017
                                    Sindhu Akula's response
                                    It cant be switched off, it cant be switch on . It struck in switch on process while ago ..

                                    Verified Support
                                    Nov 10, 2017
                                    Flipkart Customer Care's response
                                    We will revert on this.
                                    Order no- OD[protected]
                                    Order date - 22.9.2017
                                    Invoice date -23.9.2017
                                    Pan-aagcc4236p
                                    CIN-U74900DL2016PTC291626
                                    [protected]@gmail.com
                                    Phone-[protected]
                                    H.no-4-322/b
                                    Penugudhuru
                                    Karapa mandal
                                    Please help me reactivate again my account
                                    Ac name [protected]@yahoo.in
                                    My account is deactivated but i want activet my account i requested for you please re-active my account.
                                    I purchased moto c plus phone from flipkart. It's battery comes with 4000 mah, but the battery which I received with the phone, it's only 3780 mah.
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                                      R
                                      Ravinder Kumar Kathuria
                                      from Pune, Maharashtra
                                      Nov 6, 2017
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra, 411040

                                      I bought le eco le 2 phone from flipkart as per details given below
                                      Order id : od[protected]
                                      Order date:[protected]
                                      Cost :- 11490/-
                                      Bill to
                                      Ravinder kumar kathuria
                                      W-703. Sacred heart town
                                      Wanawadi
                                      Pune 411040
                                      Maharashtra
                                      Phone [protected]
                                      Complaint
                                      1. The phone gets discharged within 30 minutes.
                                      2. T he phone gets heated up to 46 degree.
                                      3. You have no service center for leeco in pune.
                                      4. You do not take back phone after 10 days of purchase. 10 days is too less time to get the fault.in fact it takes more time to adjust with the working of chinese phones.
                                      5. Mobile shop say that leeco company is closed down. Service center closed down in march2017.

                                      My question is why flipkart sold phone to me even when every thing is closed. It means it is a case of cheating.
                                      My request is you give me the address and phone numbers of working service center or replace the phone or refund the money rs 11490/-
                                      If you are a group of genuine people then i am sure you will solve my problem
                                      Regards
                                      Ravinder kumar kathuria
                                      Dec 18, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 10, 2017
                                      Flipkart Customer Care's response
                                      We will revert on this.
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