Flipkart Complaints & Reviews

Hello sir/madam,
i will orders my product in flip-kart company but my product will not received on time if any problem and please refund my money if product is not received
please contact me in my number [protected] and email id is [protected]@gmail.com. thnks

I am given spydo (Company) horn order in flipkart at time pay money also. But there are delivered simi (Company) horn i will give replacement request next day delivery boy as came and collect the order. I will wait 15 days still flipkart is not delivered original product. After 15 days they are return my amount...
Product as not available why flipkart as take my order. This my complaint

My order lenovo k8 plus is delayed and i didn't received. But the courier is said to me that the product has been delivered someone without verifying. Please help me this regards.
My order id - od[protected].
Mob no:[protected]

Dear sir,
I have order one product for my friend marriage anniversary, but still product will not reach to my home. I think flipkart will send this product for my friend next anniversary
Filpkart products are best but service is very worst
Don't loose your customers now a days lot of competitions in market otherwise your all customers are go with amazon snapdeal please aware as soon as possible

Dear sir/madam,
I'm not received any product from flipcart but 17900/- rupees loan issued by bajaj finserve ltd. I booked samsung j7 mobile in your flipcart dated as[protected] reference id[protected] and finally it's shows as declined by insufficient funds in your bajaj emi card but they send me the welcome letter
Kindly please cancel my loan or send me the product (Samsung galaxy j7max)
Email : [protected]@gmail.com
Mob : [protected]

Flipkart does not fave me my mmt offer coupon on my mail...and customer care passes wrong info to me

order id
OD[protected]
OD[protected]
OD[protected]

three orders and every order has 2500 mmt offer they dont gave me
3*2500=7500 rs

Worst experice from flipkart... They are not supporting buyer even after receiving wrong products 2 times... Order id : od[protected]
Eveything is business tactics, after keeping the money for more than a month, flipkart is asking to take refund and go.. Pathetic service.

After a month seller is telling that no stock available. If the stock is not available with the seller, why did he accept the order and dispatched the wrong product. At the second time also he accepted the replacement which means that he is holding the stock, still he dispatched wrong item. I need the product what i ordered.

Now the same product is available in higher price. So if i accepted the refund, i need to pay extra amount which is not acceptable.

Hi, i am abhilasha who ordered a smart phone named `moto c plus' and received the phone on 9 october 2017. But when i started to turn on the phone it was not getting started. It was restarting continuously. So i filed a complaint regarding this error issue. Then the next day the technician arrived my home and checked the phone. Some how he managed to turn on the phone, but later on when further checking was done on the phone some apps error was there and there was some software issue, i believe. Then again i filed a complaint for the replacement of the phone as it was the defective piece. And then after two days the pick up (Logistics) man came home to take the defective piece and deliver the right phone. And then he found that there was some error in the phone and he didn't get the imei no. Of the phone, some issue was there. He written in his report and didn't took the defective phone and not even delivered the right piece. So then again i filed a complaint regarding this matter. And since then i am calling the flipkart support and lodging my complaint again and again. But i hardly get any response. They tel me to resolve my issue with specified timings but don't do so. They even message me that my request has been escalated and i will get a call from no starting with +9180679.. But i didn't got a single call from this number till now. I even requested them for returning the product but no response from your side. And today the limit crossed i called the customer support and they are making me defaulter. I am shocked to say that the customer service of your site is very poor customer executive there has no sense to solve anyone's problems and they don't know how to talk to people. They are making me guilty. I think i had made the worst mistake of my life ordering mobile from your site. As its been about 20 days and no action is taken for my problem. I am in loss. And now they are making me defaulter being no action taken from your side no message no calls and no mails from their side regarding my complaint. Every time they just give me a specified time but still no action is taken. So please resolve my issue.

Order id - od[protected] has been shipped and will be delivered by monday, oct 23, 2017. This is the information given to me but the product has not been delivered to me. Delivery boy called up and informed that he has the product but he will delivered to me on 24th but he has failed to do so. I have not recieved any intimation after that. Please help me deliver the product asap. Thanks

I had ordered lenovo k8 plus which was delivered without a sim card tray on 10th october 2017. When i applied for replacement i was asked to courier the defective product to the bangalore warehouse address. The product has been delivered by dtdc on 18th october 2017 but even now the replacement has not reached me. Infact there has been no update regarding it by flipkart. Since the mobile is purchased on exchange offer i am currently not having a phone with me and flipkart is irresponsibly telling me that the seller has not updated the details yet and that they cannot do anything about it.
Firstly they have taken my old mobile that i gave as exchange plus rs 3000 and supplied me with a defective mobile and now they have taken the defective mobile as well. This is open robbery.
I request you to take strict action against this and take steps so that i may get back my replacement as soon as possible.
Flipkart order id : od[protected]

Order ID : OD[protected]
Order Date:[protected]
Invoice Date:[protected]
Product: IFB Senorita Aqua SX - 6.5 kg Fully Automatic Front Loading Washing Machine
Serial No.: [protected]

Sold By WS Retail Services Pvt Ltd

Though the washing machine is under warrenty (Four year warrenty as per warrenty card), but the product is not on the data base of the company and they refuse to service it. The customer care of IFB advice to contact Flipkart for the same. Please help me to resolve the problem.

We have ordered on mobile Lenovo Phab 2 (Gunmetal Gray, 32 GB) on 24th Sept 2017.we have received this mobile on 1st Oct 17.As we were not having spare sim card so we have applied for new sim card.
When we tried to use this phone after putting sim card. the mobile was not taking the network.
after so much efforts also we have tried but this mobile is not taking the network properly.Some times it takes and disappears within a minute.
Tried to contact customer care but the response was very poor.

I want to return this phone and want a replacement.
Order No-OD[protected]

I had ordered for 2 olay total effects on 25 sep.2017, and received the product in bad condition (Of which i am attaching photo), due to which i returned the products of which i received the amount against 1 bottle, while the person from ekart took both the bottles, on 12 oct.2017. Now they are harressing me daily by giving me dates for the refund and asking for the products which i have already submitted. My refund of 580 is still due.

Hello,

I had requested for a product(Johra Tempered Glass Guard for Huawei Honor 8 Pro) from flipkart which was worth of INR 499 on 10th October. First of all, they had delivered the product late on 16th night. Adding to that, they had delivered a wrong product(a cheap quality product that does not fit my phone and it leaves 2cm from all edges). Since the product was of no return policy, I had submitted the return request with Flipkart through Customer care toll free no immediately .Initially they promised that someone from backend team will contact me within 24-48 hours, that did not happen till now despite calling and talking to 10 diff customer care executives and 2 escalation managers !! Almost everyone given false promise and were shedding crocodiles tears, but no genuine help given .God alone knows the reason !
I need your help in returning the wrongly received product and given a proper product that fits into my mobile till the edges or else refund my money.

I was order memory card from flipkart in diwali festival offer .but product did not deliver on time and it was return or canceled automatically.fake promises from flipkart...sirf festival offer bolte hai aur discount per kharidne se deliver nahi karte.my order id-OD[protected]..please help me I am totally disappointed .Maine bahut kuch socha tha...I have to gift someone special...but product did not delivers on time.

What happened to refund of rs 750 which is transfered to your account 3 weeks back and you just giving a simple excuse of transfered to bank and enquire in bank!!! Does u have any rtgs or neft no. As proof of money transfer to my account. Why u cheat people like this. Why o this internet age u need more than 2 weeks to transfer amount!!!.

Need urgent answer. Its not child play.
Work or shut ur business. Or a social mass campaign needed to stop this type of malpractises

Shamsuddin. P
[protected]

Hi, I ordered wooden bed from flipkart ( Order ID: OD[protected]
Product :- HomeTown Dazzle without Storage Engineered Wood King Bed) in dasara sale with promised delivery by 15-Oct and installation by 19-Oct. But there has been no delivery till today 25-Oct and neither any update on the order.
I had placed complaint multiple times to flipkart but every time got response that give us time to sort out but no one turned back with any update until I called or email again.
When asked to transfer call to escalation point, twice call was kept on hold for 3 mins and disconnected.
And later also there was no call back.
After many follow ups, someone said delivery date is rescheduled for 25-Oct and today on 25-Oct I got another message asking to wait till 30-Oct.
And since it is big order it is not allowed to cancel also.
It is almost a month now after order is placed and still not delivered and no one has any idea where the order is.
Very bad experience.
Now I don't want that product but my money with interest and also compensation for this cheating and kind of harassment.
Please help here.

I purchased a sony Xperia z3+ mobile on may 2nd 2017 within a month there was problem with display
Flipkart customer care provided us with contact info of the brand service centre only it turned out that they are just sellers and do not provide any service. When contacted Flipkart again we were told that replacement can be done only within 20 days of product purchase and we were not given any support. Later found a authorized brand service centre who refused to take the mobile for service saying the handset was Hong Kong made and will not be taken for service in India. Approached many other service centre s and got the same reply. Is it my fault that I was delivered a Hong Kong made set? I come from a middle class family and that mobile costed 26000/-RS . It is a huge amount for us. When the issue was taken to Flipkart again, they investigated and told that the vendor has agreed to a refund. After that they are mute till date. Every time I call customer care a new person talks to me and asks for all details from the beginning and in the end I'm told to wait for 24 hours within which a wish master would come and collect the phone and initiate the refund process.its been 7 days now . Still nothing. I'm Very disappointed with Flipkart

I had ordered a phone asus zenfone laser 2 of rs.8499 on[protected] and the same was delivered by you on[protected]. But it's just two months and my phone's battery is not working it's got completely fail. My phone is not working and is switched off because the battery doesn't have current and is not connecting with the charger. My order no. Is od[protected]. Now please do something.

Hi,

I am a very loyal customer of flipkart and have always been very happy with ur products and service. I was never going to any other online shoppers even if prices with them are low because i trusted flipkart and it's products. I am really upset with one product i purchased recently that is mi note4 i booked it on 29 sep and got it delivered on 3 october.. It is not even a month since purchase and now my mobile does not work the touch does not work.. I am really upset. Could any of you please help me with this or really i will loose all my trust on u guys and stop shopping with u all... My email id is s. [protected]@gmail.com and my order i'd is od[protected]

Kindly do something about this or i will loose my trust on flipkart completely n will be forced to stop shopping with you. Trusting you people to do something

Your loyal customer,
Nayana ss