Flipkart Complaints & Reviews

I ordered the mobile Realme GT Master Edition from Flipkart on 3rd Oct, 2021 for Rs.20, 999 and it was delivered the next day on 4th Oct, 2021.From starting I noticed unsusal battery drain on my newly purchased device and within 2 days o[censored]sage the battery life became worse, it doesn't even last 12 hours so I requested a replacement, a technician from Flipkart visited me on 9th Oct, he checked my device throughly and recognized the device as a faulty one and approved my replacement, the replacement was to be delivered on 19th Oct and at the same time my faulty unit was to be picked up, on 19th Oct no one came to deliver the replacement and in the eveneing at 6PM I received a mail from flipkart telling me there is a delay and my replacement will be delivered on 21st Oct instead of 19th, I was okay with that.But problem started on 20th oct, on that day at 3.30 AM at night I received a mail from Flipkart telling me that my replacement is cancelled, same day within 1 hour at 4AM I received one more mail from Flipkart telling me that my replacement is cancelled because the courier service can't reach my location(I order many things from Flipkart and they always reach me without any probelm so this is just a fake excuse), then I contacted Flipkart via chat support(I was forced to chat with them as I was unable to call them whenever I request a call from flipkart I received a message from flipkart telling me they are unable t reach me via call), so I chatted with them and they raised an issue related to my replacement to a so called concerned team who should have resolve my issue by 25th Oct that is yesterday.In the meantime between 20-25th Oct I contacted Flipkart chat support multiple times and they only said that my issue will be resolved within 25th Oct and I received multiple mails, messages and even calls from flipkart telling me that there have been multiple failed delivery attempts and due to that my replacement got cancelled but this is a complete lie because no delivery boy called me neither I received any pin from flipkart required to receive the order nor did I receive any message from flipkart saying out for delivery.On 25th Oct, I waited till evening I didn't receive any update what so ever I again contacted flipkart chat support and they simply stared avoiding and dodging my chats without replying to me.I twitted about my issue tagging Flipkartsupport on twitter, there they even lied to me saying that as per their record my issue is already resolved, I freaked out and I again twitted with proves that they are simply lying and they said they will look into the matter after that at 1.11 AM on 26th they again mailed me saying that they will resolve my isuue by 26th Oct which is today but till now 6.09PM there is no update what so ever.After that on 27th Oct Flipkart contacted me and asked me whether I want a replacement or refund, I opted for the refund they agreed on that so so I received the confirmation email regarding my refund from Flipkart.My faulty device was to be picked up on 6th Nov and my refund was to be processed within two days of the pick up, but on 4th Nov just before 2 days of the pick up they cancelled my refund after that incident I received a call from flipkart telling me that my issue has been raised to the highest level of escalation and I am receiving that call from that highest authority, the guy promised me that my issue will be resolved within 7th nov but as expected nothing happened and then again that same highest authority guy called me on 7th nov and promise me to resolve my issue within 11th nov but again nothing happened as well, on 12th nov Flipkart messaged me that my issue will be resolved by today by 10.54 pm, nothing happened.
Now I want a solution for my issue from Flipkart, I demand Full refund of my 21k rupees that I paid for the faulty device

order ID-OD[protected]
Replacement ID-[protected]
Refund ID:[protected]

I've ordered five product in last 30 days and none of them has been delivered it didn't even been attempted for delivey or they didn't even called once. I've contacted to their customer care about 10 or 12 times but still my orders are being cancelled without any attempt of delivery or a single call.

I have ordered IFB 6kg 5 star aqua energie fully automatic washing machine (Diva aqua VX) on 23rd October 2021 and the item was delivered on 29th October 2021. The installation was to be done on 3rd November 2021. Later, I got a call from IFB said it will done by 5th November. Again we contacted Flipkart and raised complaint and got surety that installation will be done on 9th November. They postponed the date to 11th November. They closed the complaint fraudulently with comments as installation cancelled.

Order ID: OD[protected]

The washing machine is still sealed and I need resolution.

I have ordered a keychain on 5th of nov and it was expected to deliver on 11th of nov but then i have received an sms regarding my out for delivery message but the delivery boy couldn’t call me and rejected my parcel by himself and the next working day the same was happened and i tried to call him but he was not picking up the call and after trying so many times he picked the call and i told him that why you have rejected my product but for not apologising me rather he was blaming me and told me that he will deliver the product as in the evening but the I haven’t received any call ekart please do the needful I don’t know whats happening with my product or it is in the wrong hands for delivery please take a strict action agains these type of delivery boys
Thank you

Delivered a wrong product by flipkart. I order Seiko watch and delivered a local market product (watch). And I am waiting for return approved since 21 days. And not approved by flipkart..and I 100% dipressed and my situation is on suicide

Received wrong reason for delivering the product without any delivery attempt.
i was regular in touch with customer care regarding the delivery issue but have not received any positive response.
Note*Consumer complain must required for these types of ridiculous service against Flipkart
Details below.
Order id_0D[protected]
Order date_17/10/2021
Cancelled date_10/11/2021

Received wrong reason for delivering the product without any delivery attempt.
i was regular in touch with customer care regarding the delivery issue but have not received any positive response.
Note*Consumer complain must required for these types of ridiculous service against Flipkart
Details below.
Order id_0D[protected]
Order date_17/10/2021
Cancelled date_10/11/2021

I ordered an OnePlus bullets wireless z bass edition, product was missing when i got the package, in response i raised complaints several times but instead of help their customer care executive are very unhelpful they just hang off the call or dont forward the call to their seniors.

in last ten days i tried 20+ times but each time its same

OD[protected]
I ordered realme buds Q2.
But I received different and defective model but company is same.
I tried to place replacement but replacement request rejected.

Delivery date crossed but product not delivered and our agents not respond properly and said to wait...

I have received faulty product. And customer care not help me during one month to 2 month I have faced problem.technician came my home but he known phone has damaged but not help us

Three Technician visit done but they are not ready to give replacement or refund for Dynamic Ram issue they checked and told me that in 4/64 GB variant it is not available it's available in 6/128 GB variant.

But in the specification they didn't mention that it's available only for 128 variant and not for 64 and they are arguing with me.

without proof how can I accept this.

Show me the proof where it is written that it's available only for 128 GB variant and not for 64 GB variant.

I[censored] show me the proof I will keep this mobile.

Waiting for refund or replacement.

मेरा फ्लिपकार्ट अकाउंट बंद ब्लॉक कर दिया गया जो कि मैंने फर्स्ट टाइम शॉपिंग किया था रियल मी वॉयरलैस प्लीज Unblock my account please unblock kar main shopping nahin kar pa raha hun

I’ve ordered a Iphone 12 128gb white colour on 27th October, 2021 & i get delivery on 5th November, 2021. Just because of diwali offers i buy from my SBI credit card, so that i can avail discount & offers. I buy that phone for my wife as a birthday present. But the moment when I opened a box i got 64gb variant instead of 128gb. ( Iemi no. on invoice I received in mail and with phone is matched with iemi no. of box of 64gb variant )
CLEAR FRAUD DONE BY FLIPKART & SELLER

After all this they are rejected my replacement request 3 times…
12th Nov TODAY is last date of return.

I WANT 128GB WHITE IPHONE 12
why would I take refund. After all its their mistake
I have no option left now i want compensation on this for wasting my time and money from FLIPKART

I’m attaching order no of this case below

Order Id: OD[protected]

Flipkart cheating customers by sending wrong products.
Atleast box size is not fit for the product i ordred.
It is really shame on their service.
This is not for the first time.

I ordered helmet, i received small box with helmet label on it and different used product inside it.

With received box size one can tell how helmet will fit in this box and how flipkart provided label of helmet on that box...?

My order has been arraived in hisar( haryana) hub station and currier boy come in my address two time, first time 02/11/2021, i am not avaible at home and second time 08/11/2021 he is required phone +2900 Rs and delivered phone i ask why, he is go back and my order has been canceled. please tell me why are you canceled my order and take action of responsible person and complet my oder. thank you

I have a purchased a product from flipkart and received an SMS yesterday with a contact number and PIN and it was mentioned that the agent will contact - ecom express Rajakumari. I have not received any call from anyone from ecom and received an SMS in the evening 'the package was undelivered as the address was unlocatable'.
I have no idea now where is my package and I wanted this product as I have purchased during offer period and I don't think I will get the same offer again

I have ordered POCO-C3 mobile from flipkart vide order no: OD[protected] on Dt: 03.11.2021.

Delivery date for the ordered item is 13.11.2021 but till date the ordered item is not shipped by flipkart.

Further i have logged complaint to flipkart team regarding the matter vide Incident: IN[protected] on Dt: 09.11.2021, but unable to get proper response from flipkart.

I need to resolve this issue ASAP

Hi Flipkart

I purchased a motorola edge 20 fusion on 21st september and delivered on 29th of september.It was a replacement Device. Order Id is OD[protected]. I have a complete mobile protection plan activated on that. Unfortunately my mobile fell down and claimed my plan with jeeves on 8th october and it is registered.I have made the one time payment of 1500 also with the payment link given by jeeves on october 9th after verification of mobile is done with all necessary documents.

Today is November 03rd but there is no response from jeeves and no one cares about my situation. I have launched compliant with flipkart 15 days ago and they said they are following up after so many followups by me flipkart 3 days back has called me and said we are sorry for the inconvenience caused and told me to wait for 2 more days and if any response is not there from jeeeves we will refund 70% of the mobile amount.It has been 3 days but I didnt get any response.

It is nearing one month from the promise stated by jeeves of 15 days. I have paid amount for complete mobile protection plan as well one time fee but either flipkart nor jeeves is not taking it seriously.

approaching your customer care is another hectic task. have to arrange call back explain everything to junior he will after halfenhr will try to connect senior they will be busy and they said they arrange call back. I dont know when they will call.

In any case if the signal went off for sec will miss their call. There will be no mail communication also.

I want my issue to be resolved at the earliest.This merely comes under cheating of persons money in lieu of providing false services.

If in case of refund you can add that amount to the flipkart wallet also. There is no issue. If not I will provide bank account details but make sure my issue is resolved asap.

Hoping flipkart will not cheat its own plus customers

Thanks and Regards
Srinivas
[protected]

On oct 24 and oct 26 2021 someone opened my flipkart account and placed orders. i have given complaint also but they didnt respond and marked as issue is solved. i changed the pasword also even they opended my account and tried to place orders.