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I successfully ordered Redmi 1s mobile from Flipkart on 2 September my order id is (ODA[protected]HBPLB00) and after 7 days i checked my order status its still under conformation stage and i called to customer care executive he said that i will receive mobile on 13 sep but i have not received any conformation thing from flipkart. 10th sep i sent a mail to Flipkart team and after 20 hrs they called me and said that my product got reserved and it will be delivered on promised date that is 13sep. Today again i called customer care and they given me a foolish answer that my product has not been conformed and there was no stock to deliver and suggested me to register again for next sale. I paid total amount through city bank credit card that to 9(EMI) mode .If i cancel my order who is going to pay my interest. As per my knowledge they sold my mobile some one else and now the sales manager saying that my order not conformed and said that their executive has give wrong commitment that the product will be allotted to me. How its possible that their executive could give such wrong information to customers. I spoke to customer care 3 times and they said that my product will be delivered within promising date. In flipkart site my product Is still showing that Item has been confirmed by the seller but they told me that my product not been conformed. Entire mistake done by flipkart they wasted my time and my hard earned money who will going to bare the loss. Today they sent a massage that(they escalated my issue they will resolve problem by 16 Sep, 3:00 PM.) i don't believe flipkart they are cheaters i want to file complaint against company. Please help me out. thanking you Mahipal Reddy
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I have ordered moto e and paid the money on line through credit card. My order delivery committed by flipkart is on 28th of oct, 2014. I wanted to gift this product to some one I love. After I contacted the customer care, flipkart is saying I will receive my order on 1st Nov 2014. what I should do? it is so embarrasing. My order no. is OD[protected]
I had
ordered books on 22nd of December 2014 order no. OD[protected], which
was suppose to be deliver on 25th of that month but due to Christmas holiday
delivery boy by calling inform given number that order will be deliver on the
next day. As I didn't received by order, I call to customer service executive,
in that he inform me that the address which I had given was incomplete and he
takes my proper address and inform me that the order will be deliver with in a
48hrs. Again I give a call on 29th of December to customer service executive as
I did not receive my order. he repeat the same problem that I had not written
proper address again I corrected it and he told me that my books definitely
will reach with in 48hrs, even I share him that one of the books is very
important for me as I going answer exam very next few days in that he promise
me, any how the product will reach you in 48hrs. But still today i:e 05 January
2015 I had not received any books from Flipkart. Some Question are arise now
what would be the next steps to get the product.
ordered books on 22nd of December 2014 order no. OD[protected], which
was suppose to be deliver on 25th of that month but due to Christmas holiday
delivery boy by calling inform given number that order will be deliver on the
next day. As I didn't received by order, I call to customer service executive,
in that he inform me that the address which I had given was incomplete and he
takes my proper address and inform me that the order will be deliver with in a
48hrs. Again I give a call on 29th of December to customer service executive as
I did not receive my order. he repeat the same problem that I had not written
proper address again I corrected it and he told me that my books definitely
will reach with in 48hrs, even I share him that one of the books is very
important for me as I going answer exam very next few days in that he promise
me, any how the product will reach you in 48hrs. But still today i:e 05 January
2015 I had not received any books from Flipkart. Some Question are arise now
what would be the next steps to get the product.
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