Claimed

Flipkart Complaints & Reviews

www.flipkart.com

2.8

Updated: Dec 15, 2025

Complaints 47092

Resolved

25483

Unresolved

21609

Good! Flipkart values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Flipkart step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Handsets

Flipkart

Flipkart reviews & complaints page 2320

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Khordha, Odisha

i ordered a moto g with order id OD[protected] on 1st july 2014 with a delivery date of 10 july 2014 ..
suprisingly they havnt delivered till 14 july, even after continuous conformation from the customer care to ship the product till 14 july
flipkart service is worst i have ever witnessed .
please take immediate action ..

View replies

A

abhi1604

from Delhi, Delhi

Jul 14, 2014

+1

flipkart sucks..
nd it also lot a customer

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

I have ordered two moto G Flip Black cover .On 5th may but recived only one with the order id OD[protected]. i paid for two covers and the cover .i got is only one . Since that we are contacting the flip kart customer care people but they are simply ignoring the queries raised by us . along with this i am attaching the screen shots of the order confirmation mail sent by Flip kart while ordering and the scanned copy of the delivery copy.

+3 photos

View replies

I

ishwarhb

from Chennai, Tamil Nadu

Jul 14, 2014

please reslove this issue

Haven't received the order - Comment #2026788 - Image #0

Haven't received the order - Comment #2026788 - Image #1

Haven't received the order - Comment #2026788 - Image #2

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

I palced an Order on 6th of July. My order is OD[protected]. According to order, it would be delivered on 9th ogf July but I did not received my product as yet. And also the customer care's response is not cooperative. My amount is deducted. This is cheating with consumer.

+1 photos

Aug 14, 2020

Complaint marked as Resolved

View replies

S

sampate

from Narasaraopet, Andhra Pradesh

Sep 12, 2014

I successfully ordered Redmi 1s mobile from Flipkart on 2 September my order id is (ODA[protected]HBPLB00) and after 7 days i checked my order status its still under conformation stage and i called to customer care executive he said that i will receive mobile on 13 sep but i have not received any conformation thing from flipkart. 10th sep i sent a mail to Flipkart team and after 20 hrs they called me and said that my product got reserved and it will be delivered on promised date that is 13sep. Today again i called customer care and they given me a foolish answer that my product has not been conformed and there was no stock to deliver and suggested me to register again for next sale. I paid total amount through city bank credit card that to 9(EMI) mode .If i cancel my order who is going to pay my interest. As per my knowledge they sold my mobile some one else and now the sales manager saying that my order not conformed and said that their executive has give wrong commitment that the product will be allotted to me. How its possible that their executive could give such wrong information to customers. I spoke to customer care 3 times and they said that my product will be delivered within promising date. In flipkart site my product Is still showing that Item has been confirmed by the seller but they told me that my product not been conformed. Entire mistake done by flipkart they wasted my time and my hard earned money who will going to bare the loss. Today they sent a massage that(they escalated my issue they will resolve problem by 16 Sep, 3:00 PM.) i don't believe flipkart they are cheaters i want to file complaint against company. Please help me out. thanking you Mahipal Reddy

C

CRG

from Mumbai, Maharashtra

Oct 28, 2014

I have ordered moto e and paid the money on line through credit card. My order delivery committed by flipkart is on 28th of oct, 2014. I wanted to gift this product to some one I love. After I contacted the customer care, flipkart is saying I will receive my order on 1st Nov 2014. what I should do? it is so embarrasing. My order no. is OD[protected]

M

Mangesh Ghadi

from Malegaon, Maharashtra

Jan 5, 2015

I had
ordered books on 22nd of December 2014 order no. OD[protected], which
was suppose to be deliver on 25th of that month but due to Christmas holiday
delivery boy by calling inform given number that order will be deliver on the
next day. As I didn't received by order, I call to customer service executive,
in that he inform me that the address which I had given was incomplete and he
takes my proper address and inform me that the order will be deliver with in a
48hrs. Again I give a call on 29th of December to customer service executive as
I did not receive my order. he repeat the same problem that I had not written
proper address again I corrected it and he told me that my books definitely
will reach with in 48hrs, even I share him that one of the books is very
important for me as I going answer exam very next few days in that he promise
me, any how the product will reach you in 48hrs. But still today i:e 05 January
2015 I had not received any books from Flipkart. Some Question are arise now
what would be the next steps to get the product.

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Dear Sir/Madam I have purchase symphony desert cooler from Flip cart. The product I received is defective There is water lekage in the cooler as well as the fan speed of the cooler is very low. I want to inform you that the delivery is made to delhi location due to non availability to Noida location.Then I shifted that cooler to noida. Then I called to customere care &amp; I got a Complaint No ND-FM-7G-14003. I request the Execuutive to visit to noida, but I received call from delhi customer care again &amp; again. When 10 days has been passed, I got frustrated &amp; once again get back the cooler to Delhi location. Now I am receiving call from Noida customer care. They are doing just nothing except Time gain. Now I want to returned this cooler &amp; get my money back. Therefore you are requested to arrange its delivery back very soon. My mobile No is - [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nainital, Uttarakhand

My ORDER no is :OD[protected], By this order no, i purchased moto g 16 gb, worth Rs13999 I received this product on 25th Jun 2014, But it is having defect in screen icons and text, so i talked to customer care flipkart, she told me to refund that product back to flipkart via courier, i did the same, they received my product and Return id for this request is : 5837565 is mentioned from their side. also they told me that, we are replacing your product 2 weeks back, but that has been cancelled and they said and mentioned on my mail that, their courier partner has discontinued the service in my area, now from past 1 week, i am calling cs flipkart but they are telling they will update on within 24hrs, every time this thing has been told to me, but no action regarding my money refund or replacement has been done. Please help me on this.

+1 photos

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bharuch, Gujarat

Item 1: 5CD2280B8D Bill shows the warranty of 2 years, while the service centre says there is only warranty of 1 year that has been over. Apart from this, there is severe heating problem in my Laptop. This has been the 4th time, i am sending the complaint and there is no revert back in complete manner from your side. This was really not expected from a Company like Flipkart. So, plz revert back on my new mobile no: [protected] From last 1 month, i am waiting to get contacted from you. My warranty will get over by august 2014.

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I bought a Moto G from Flipkart last April, after 2 month o[censored]sing it, I decided to give negative review as i'm not satisfied with the product, so I posted the review and gave single star for it but but my review didn't appear in the review portion even after the website displayed "Thanks for your review, it may help others to decide about the product. Your review will be displayed within 48 hours.". So its clear that they have an underground dealing with Motorola. I believed them madly for their honesty. We should dig such Cheat companies.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

Hi, on 2nd of july (Order ID: OD[protected]) while doing net transaction some error came and payment got debited but order not placed. Right from start i have been raising complaints about this, I called Customer care of both bank and flipkart atleast three four times, but i was told that amount reversal from gateway takes 7-8 days and wait for that. Its more than 10 days now still this amount is not reversed to my account. bank has confirmed two times that amount has been delivered to other party, this is trasaction No: MIDB[protected]. IDBI bank says amount has delivered to party they cant do any more This is worst ever response i have seen from any shopping website. Even after 10 days there is no reversal of amount.

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan

Dear customer care,

We are dissatisfied with your poor after sale services provided to us.
We have purchased a mobile cover from your website 15-20 days back and have
demanded to return back the money, we have returned the goods back to your
sales man within 5-7 days of purchase done.

ORDER NUMBER:OD[protected]
REF ID:[protected]

This is the 3rd reminder which we are sending to your company and we are
constantly getting reminders from the customer care department saying that
they will credit our bank account for Rs. 449 but unfortunately we haven't
received the balance yet in our account.For your knowledge please find
attached the mini statement of my account where you can check that there is
no transaction has been done yet.
It is advisable that please take this account seriously and do the needful
immediately or provide us cash on delivery. as we can't wait for that long
now.

VARSHATOLANI
[protected]

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

I ordered for first time in flipkart one week ago and i didn&#039;t get the my flipkart shipment yet. I paid money while ordering itself in online. although I am getting messaeges regarding shipment. But it didn&#039;t come to me yet. I was full time available at my home last week. They promised to deliver it by last wednesday. today is saturday and still I didn&#039;t receive the delivery yet.S49384801is the shipment number in SMS. Is it a fraud company which takes away people money

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan

In The Desperacy to Promote Flipkart First badly, you guys have started Delaying like hell! I have been getting messages since last 3 Days that your order is out for Delivery and it never comes!!! Either you should not commit a date or if you do you should Deliver. Amazon India is like far better then you in terms of commitment. My Order ID are OD[protected], OD[protected] and again i have got a message for these that they are out for Delivery! 4th day in a Row.. but i know i would never receive the product. You Guys will eventually kill you r Loyal Customer Base if you try to Promote your Flipkart First

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Lucknow, Uttar Pradesh

Dear Sir,

I have purchased a samsung mobile phone and a flip cover from flipkart for my sister.
the order was placed and the amount was deducted.
The message was also delivered that the same would be delivered by 10 july'14.after 4 days of order placing the order i got a message that my order is cancelled since the mobile is out of stock but the cover was delivered within time frame.
Now what will the consumer do with the cover when the mobile order is cancelled.
also when the mobile was out of stock why was the order taken.

Request you to kindly look into the matter

abhishek Saxena
abhishek.[protected]@gmail.com

Order no order OD[protected]

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

HI..
I bear the ORDER NUMBER-OD[protected].I ordered for a BLACK SHORT but I have received Today a WHITE ROUND NECK T-shirt from Happy hippie company.Its really disheartening to get this sort of services from a reputed organisation like FLIPKART.Immediately after opening the cover, i tried twice to get in touch with Your Customer Care representative and I asked for a resoultion to repay my Rs.719 within 1 Hour, else I will go to the consumer court for a bigger compensation. They did not have any resolution, only I got a confirmation by stating I will come back with my supervisor, but after that 2 of Your representatives dropped the call, which is very unproffessional.Kindly note, the 2nd representative name is HAMID and I got 2 recorded responses with me.

Therefore, to prevail me to go to the cosumer court, I need a call within 30 minutes of receiving this mail and You must return my money within 1 Hour of receiving this mail, else You are forcing me to go to Cosumer Court Tomorrow

Regards
Bhawani Sankar Routray
Contact Number-[protected]

+2 photos

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal

I had Order a Child School Bag On 07/07/2014. I Receive This Item on 09/07/2014, but the School Bag is so small. Then I call the Company on 10/07/2014, they Refuse to Change this wrong Item. After that I Check this Product Review, I saw a Review written by "chandra" on 23/04/2014, that the Company Change her Wrong Size Item. For That I am Confuse, why Company Refuse to Change My Item, because the different between My & her Item is only a colors, others are same. My Item Id. OD[protected] . A Violet Colors WILDCRAFT Company's Bag.

+2 photos

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh

My name is Vicky Midi. My contact number is [protected] and email ID is [protected]@gmail.com. I am studying at IMT Hyderabad. I ordered one Aero Back Cover for Blackberry Q10 (Blue) (Order no. OD[protected]) and Reebok Classics Ers 1500 Running Shoes (Order no. OD[protected]) as on 4 July 2014 and today I called on [protected] which is Flipkart service care number, they told me that your order has been cancelled without informing me and they lied that order cannot be delivered in your area but at that time flipkart service man was standing outside IMT Campus for others delivery from where I called and yes one of person called me and he was blaming me unnecessarily about misbehavior. So kindly do the needful. Waiting for your responses...

+3 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Lucknow, Uttar Pradesh

There is a Flipkart Students scheme running for the students. I am a student at NIT Allahabad, so I have applied for it. I got a mail saying "Hi, Your details have been received by us. Our team shall verify your details and communicate via an email the status of your membership within 3 business days. Thank you for registering" Three days past, No reply. I mailed [protected]@flipkart.com but they did not respond. Then I mailed customer-care and was asked to wait for 24 hours. I waited but still no reply. I again mailed the customer care, then they told me to wait 1-2 business days. It was 6 days already. I mailed the customer care again that I am tired of waiting. I got a reply, "Hi Dhruv, I apologize for the delay in responding to your concern.I would like to inform that our concern team will working on your issue with high priority. We have already re-notified the concern team to update your issue. I understand how disappointed you are as you have not get any update from the concern team as of now and even I would have felt the same if I was in your place. I request your kind cooperation and patience in this regard." This was the final time, I decided to wait another day, but still no good. They are only fooling us. The scheme gets over on 15th July, and they are waiting for the scheme to get over. This is very bad marketing. When they say 3 business days, they should mean it. It has been 7 business days and yet no reply. Pathethic Flipkart!! Flipkart Complaints: [Incident:[protected]], [Incident:[protected]]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh

Hi, This is Raja Kondi from Hyderabad. Recently i have ordered Moto-E cell(order ID OD[protected]) phone via filipcart. It was delivered (refer below) on[protected] to the address which was mentioned during purchase. RAJA KONDI [protected] Broadridge Financial Solutions India Pvt Ltd, Adjacent to Cyber Towers, Hi-Tech City, Madhapur, Hyderabad, 500081., Adjacent to Cyber Towers Hyderabad, Andhra Pradesh - 500081 The charger given with the phone is not working. So can you please help me on this. Regards, Raja Kondi M: [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

I have ordered a skull candy head set for 720/- on 2nd july and got it delivered on 5th of july. Since i was out of station my wife started using the headset and thrown away the box. But when i came back on Tuesday and found that it was a duplicate headset. I call customer care informed them about the product. They are not ready to take the product without the box eventhough it s a duplicate one. Finally my money has gone. Order no:OD[protected] Email:[protected]@gmail.com

Aug 13, 2020

Complaint marked as Resolved

View replies

A

anuj gupta1395

from Meerut, Uttar Pradesh

Apr 26, 2015

I Have purchase a Samsung Power Bank White 9000 mah worth Rs.2029.
and I Have Recived samsung Power Bank Black 6000 mah and is it local I think you Cheat With Your Customers

Name Anuj Gupta
Address panchsheel motors 164, mokhampur delhi road meerut Near Amar ujala meerut pin 250001

ORDER ID OD[protected]
ORDER ITEM ID[protected]

sold by HANFIS COLLECTIONS BUNGLOW KALYANI HERITAGE OSMANPUR NEAR GURU TEGH SCHOOL AURANGABAD PIN 431005
VAT/TIN NO. [protected]V
INVOICE NO. 00030

N

Nithin Raj Anchan

from Bengaluru, Karnataka

May 25, 2015

Dear Sir/Madam

I had ordered Sony Portable Charger 10000mAH costing Rs 2849 on[protected] through online Flipkart service. Order delivered on[protected]. It has been brought to notice that the product is Duplicate and is also defective.
Details of the Product is as follows:

PRODUCT: FSN: PWBEFCSSXHVFBQ2E
BRAND: SONY CP-F10L/C ULA USB PORTABLE CHARGER 10000mAH
ORDER ID: OD[protected]

Attached Invoice copy*

Please help me with this fraud issue.

Thanks & Regards
Nithin Raj
[protected]
[protected]@gmail.com

N

Nithin Raj Anchan

from Bengaluru, Karnataka

May 25, 2015

Please Help

Duplicate product - Comment #2164002 - Image #0

N

nitish4402

from Pune, Maharashtra

Jun 20, 2015

Getting duplicate product instead of original(Transcend ddr3 4gb RAM)

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: Thane, Maharashtra

I had ordered Digiflip Pro XT 712 Tablet on flipkart.com and received on 4th July 2014 when swithch on the Tab I have seen there is white spot on display So I had informed the issue to customer care immediately, but now its almost a week and still not done, I had called customer care 3 to 4 times, Please replace the product as soon as possible. For your reference flipkart Complaint No.[protected]. My Contact No.[protected]

View replies

L

lucky5994

from Pune, Maharashtra

Sep 23, 2014

my order id is OD[protected]..i wanted samsung s4 I9500 case cover but by mistake i placed an order of s4 mini..And igot s4 mini case cover . So its my request to you that either replace the case cover with samsung s4 I9500 or refund, adjust my money...THANX

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal

Dear Sir, As i am regular customer of flipkart as usual i had ordered oxford dictionary ( Order no. OD[protected]. Today i experienced strange behavior from flipkart team. Mr. Deep Sardar (flip kart delivery boy) called me at 1.45 PM and told your item in door step. As in my office it was lunch time i was having lunch outside i requested him to wait for further 20 min. Strangely he ordered me to take the item tomorrow or cancel the order. I told him i would complaint about you he neglect the same. Around 3 PM once again i called customer care(i dont remember the name) and told that i need item by today itself. And customer care assured the same. At 6.30 PM i called customer care (Mr. Guru Prasad) he told me to wait for further 45 min and also assured it would delivered by before 7 PM. I waited for further 1 hour and called at 7.30 to customer care. Customer care told me that your order had been cancelled. I was surprised to hear. Even i didnt cancel the order and also i was waiting for more than 1 hour. Finally i came to know that delivery boy itself cancel the order. It was worst experience i wasted my time as well as lack of commitment from flipkart, rude behvior from flipkart team. Flipkart losing its quality. Please sir take some against mistrust & false commitment & rude behaviour Thanking you

Aug 14, 2020

Complaint marked as Resolved

Helpful

5 other people found this review helpful

5 found this helpful

Write a comment

Post your Comment

Comment Guidelines