Flipkart Complaints & Reviews

I'm unable to login from the past 2 days... Its say retry after a min.. I tried alot to login but its always say unsuccessful login, retry after a min and they also cancelled my paid order which i have already paid 20000rs... Please solve this issue.. I have ordered 2 product from flipkart... Now i m unable to track that product... Kindly help me as soon as possible..

Login id - ashish. [protected]@gmail.com or [protected]

Hi,
I have ordered spacewood winner engineered wood study table on 3/6/19 and it was delivered 5 days late then installation was done 2 days late, during the installation product was damaged and it took almost 1 month to get the replacement product delivered on 15/07/19 and installation was scheduled on 16/07/19 no body contacted on that day so i decided to call the service engineer who was assigned for installation, he was on leave on that day told he will be informing his manager to send the replacement but no body came for installation, same thing complained to flipkart they took one week time to resolve the issue on 23/07/19 they called and said not possible to install from there side they will return the product on behalf of me and returned, next day service partner jeeves manages called prakash call and begs sorry for what was happened mistake on there side and assured that he will do the installation once again i raise the installation ticket from flipkart, sop same thing i updated to flipkart on 24/7/19 they raised a request for installation but till today the request is not yet processes and my product is not installed and i m regularly in touch with flipkart they are just giving dates but there is no solution given till date, just simply harassing customer by wasting time.

So i request compensation for delay service and my product should be installed with in 3 working days without any damage.

My flipkart plus account with number [protected] has been blocked and the flipkart email service is not working anymore so i here writing to you about that.
If the seller cancel the product then it's okay with flipkart but if we cancel for some reason then you block our account. And the customer service in this regard is worse and worse, you say that they cannot login into account because of system policy and all our order of earning supercoin remains useless. We suffers a lot.

I suggest that they can warn with a message that if you return your account will be blocked.
And also seller cancels some of my order then no response from flipkart. How a person can rely on such a stupid policy.

Kindly unblock my account or pay what i left there, around 250 supercoins. And my order invoice.

Warm regards

Sanjog raj
(Fk+ account holder)

Why my parcel is not coming in for a time condition, for two days, it tells me that if you want your parcel, do not bring it to the office. That is why i do not want flipkart & company to be a customer because of the problem with the customer. My odar id no
Why my parcel is not coming in for a time condition, for two days, it tells me that if you want your parcel, do not bring it to the office. Why don't i flipkart and company to the customer because the customer does not take any action on such delivery boy if there is an order to refuse.[protected]

I get 3 times same problem as order cancelled from seller even after payment 3 times.

If product is in limited stock then why order placed and amount debit from customer. Setup a new implementation in your site to prevent amount transfer to seller if stock is out or fixed the translation/amount equals to no of product at seller end.

I get a mail from flipkart -
We'd like to let you know that your recent order * has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use.

But i only purchased one realme 3 mobile from my id. Other people get more then 10 mobiles from same single id. What the system observed.

Vide our oder no. Od[protected] sep 2018 i have purchased a
Perfect homes by flipkart crete leatherette and fabric 3 + 1 + 1 black sofa set and now the botton part of sofa push damaged and not in usable state. Hence i request you to send a fresh bottom push with screw at the earliest

R gopalsamy
Site no.495
6th street
Gandhi nagar-ii
Udumalpet 642126
Tamilnadu

I have orderd a samsung led tv on 19 july that was delivered on 23 july. Samsung care executive came for installation on 26 july. When he unboxed my tv there was a wrong product in it, it was hpl 32 inch tv. There was dust particles on it, i have pictures of tha that time, i have videos of that, i have call recordings which i talked with samsung engineer and flipkart. I requested for refund in front of my family members and that samsung engineer he also comlained on my fon to flipkart customer care executive. I have all that call recordings. First they told me tba issue will be resolved on 29 july then 30 july then within 24 hour and so on. Now today is 2 august my issue has not been resolved yet. Refund request has not been approved yet. I have so many proofs of all this incidents. What is doing flipkart u can resolve this easily you have cctv cameras you can check that easily that who has changed my product. Why not flipkart is helping me,, i m so much tensed.
My order id - od[protected]
My contact no. Is [protected]
Please help me
For it i shall be ever gratefull to you.

I have brought the product on flipkart sale, the delivery person came once and refused to take my exchange product which is in good condition.
So i asked for re delivery speaking to flipkart but they are not arranged the redelivery, its almost more than 2 weeks no replay from them, they are always saying we are working on it please wait.
But today they are saying we can't arrange for delivery because we can't able to reschedule from backend we are cancelling the product.
My product id is od[protected]

Again worst customer service with flipkart. I've ordered Maybelline alia loves NY lip balm manhattan mauve. But they ve delivered highline wine (another shade). There is no returning policy for this product.

Why u people are always doing this mistake and breaking our trust on you. I was very happy with you for refund my money with genuine way and in short span that is with same day to returning that product ive received my money.

My hubby advised me not to order anything in your website again. I regret now for having trust on you again.

I'm your valuable customer since 2011. Till last month I didn't have any complaints on you. But now you ve broken my trust for 2nd time. hereafter I won't order anything on your website.

Pls I don't want refund, return, replacement or nothing from you. Thank you.

Dear Concerned,

This is with reference to my experience that I had with Flipkart Customer Service.

I have dropped an email to customer service in order to request them for a call back.Also, I raised a request to give me a call directly through app.

After 15 minutes of request, I have got a call from Flipkart CUSTOMER CARE which I felt was quite prompt. I spoke to someone and have shared my concern which was regarding my Flipkart Wallet. I had Rs.821(Approx) amount remaining in my wallet which was reflecting as 0.

The Executive kept me on hold in order to check the details.After nearly 8-9 mins of hold, the line got disconnected.I was in metro so it might be due to network issue.

I got a callback again from someone else and shared the problem again.She was so dull that she was unable to understand my problem in one go and I had to explain her multiple times.Then, I was kept on hold for 15 mins after which she told me that she has raised a query from her end for escalation as she is unable to access any details of my account. I do not understand that if Flipkart is having its customer service team, then why would not they be having details of the customer's account.And even if she didn't have it she should have closed the call early by raising the concern instead of keeping me on hold for 15 mins.I even asked her to connect me to any of her Team lead or manager and she kept the CALL ON hold again and after resuming the call, she said that nobody is available so she cannot connect me to any senior.

Then I got a callback from their team during my office.In the first call itself, the call was answered and I clearly informed the Executive that I was unable to talk and I will be available after 5:30pm as I was in my office when the Executive called me up.

Before 5:30pm, I got few calls, mails and messages from Flipkart saying that they tried to reach me but I was not available whereas I clearly informed to call me up post 5:30pm.

I again got a call after 5:30pm then, somebody spoke to me and shared that he has to raise my query for resolution.I was shocked to hear that the query wasn't raised yet.I was supposed to get a solution whereas I got a CALL TO raise my issue again.

The next day then, again they called me up at irregular time that is before 5:30pm and I was unable to take call.Again, the similar kind of mails and messages that I was uncontactable.I replied to the mail and requested for a callback.

Then received a message that there will be a delay in responding.They will get back to me the next day.

But, somehow they called me up, the executive has a long discussion with me wherein after a lot of struggle he came to me to inform me that my wallet balance was expired.

I was really shocked to hear that because Flipkart send notifications and reminders for all its big sale, offers, promotion of products, any payment failure, order not placed that was added in cart etc. etc. But when it comes to reminding the customer about expiry of my wallet balance, they don't have such policy to do that.

What the ### it was?

When the customer is having potential, they reach out to them.

There are 100s of emails that we get for brand building, offers and promotions.

When it comes to expiry information or reminder, they don't have such policy.

I requested them to provide me an extension because I was not in fault, they cannot do.

When I asked them to share seller details, the executive kept me on hold and then said that they cannot provide.

With the above experience, I don't want to say but I have to say this that they have pathetic customer service and illogical reasoning for their policies which is not relevant.

A company like Flipkart has not been able to make it, really sad

Ima order a hp 14q core i3 7th gen - (4 gb/1 tb hdd/dos) 14q-cs0009tu thin and light laptop in flipkart. When i order the time the status shows order before 12.30 pm your item will deliver august 1 (Today). But still, i can't get any item. I am waiting in at my office today for only this reason. Actually i need to go an urgent family occasion tomorrow. I need an explanation?

Hi sir,

I have been repeteadly callling you guys to get my mobile repaired since last two months and i also paid 500 rs extra to get my mobile picked. No one visiting my place to take the mobile nor i am getting any help from jeevs and flipkart. I wasted my money by purchasing extended warranty and complete mobile protection from flipkart (Jeevs)

My flipkart account blocked and my flikart wallet amount ₹3400 was stolen by flipkart this a big fraud flipkart. Never add money to flipkart wallet they block your account if you add money in wallet my ₹3400 stolen by flipkart.

My self rakesh singh and my flipkart login id - [protected] and am not able to login my flipkart account since last 15 days
Everytime i try it shows login unsuccessful, please retry in a minute.
Its happening since last 15 days after i have ordered some items and received them.in my flipkart wallet i have ₹3400 and i am a flipkart plus member and what u have done that without informing u people blocked my account and also taken my wallet money this is fraud. I will file case if wallet money not reverse in my accont.
Please resolve this issue as soon as possible because am not able to order also. I want all my oders detail from flikart account and my money back. And the mail id manisha. [protected]@gmail.com which was linked to that flipkart account is not ative now so i had mailed through this mail id. I need immediate resolution. Revert asap.

Hi team,

I mahesh, ordered for smartphone from flipkart website on 24th july, 19.
Order id - od[protected].
Bajaj finserve credit payment is already done also confirmed with flipkart on 26th july.
A customer request/order on website hoping for fast service, as its some urgent requirement. But here is something beyond my hope which i am facing form last 1 week.
Today its 1st august and yet no update even after continuously follow up, i am really surprise to get such kind of service from flipkart team.
Whenever i call your team, they just ask to wait for a day or 2, and by day end i don’t receive any call. I self-have to call follow up for update.
I really want to know is there any one in your team looking after this or tell me know whom should i escalate on this.
It’s not just my patience getting tested, but my time, energy and effort all are impact just for one smartphone order.
Holding a big branch and accepting such service is really unexpected. I am really getting frustrated.
I just want a final update, whether i am going to receive my smartphone or not. Also my emi process can be cancel from your end.

Regards,
Mahesh ghag

I purchased a marq brand semi automatic washing machine 8.5 kg which is flipkart sub brand and seller name is omni tech retail after purchase i saw that the drayer is not working properly and it creates so much noive and looks that dryer is not fitted properly and i complaint 3-4 times in marq customer care no and also in flipkart custmor care they told that service engineer visit within 2-3 days then engineer call to me and told that he will come to visit my place to repair washing machinr and when i told that it is in warranty then they ignore and not come for service same thing happen 3-4 times and now i feel that i wasted my money so i want refund of that machine or i want that they provide service engineer to solve washing machine issue i wasted my 8500 in such a worst brand infact in this situation after so many times engineer ignore to visit for service i want refund and i don't need that machine from the date of purchase i am facing that issue and i think it's a manufecturing defect please help me with that and provide me refund and please do something for such fraud companies who provide cheap quality and worst after sale service

Washing machine details:-

Order id - od[protected]

Marq by flipkart 8.5 kg semi automatic top load washing machine white, blue

Seller: omnitechretail

₹8, 499
I paid 7499 by online remaining 1000 in cash because my old machine is rejected for exchange total 8, 499 for washing machine

Ordered and approved
Wed, 24th apr '19
Delivered
Fri, 26th apr '19
Thankyou consumer name
Aditya tiwari
Date -1/08/2019

I am able to open the game zone but the game just won't start.
It just says something's wrong here. We encourage fair play in line with our terms and conditions
And provides an option to go back to game zone.
As far as i know and i have read, i have not violated any of the terms and conditions.
How can this discrepancy be resolved?
Please help.🙏🙏

Recently i bought some item from flipkart, and after sometime, they blocked my account without any prior notice,..

Since then ive been calling them continuosly regarding my account block, and informing them to refund my money whichever i have left in my flipkart balance.

My login id is [protected]@gmail.com

Kindly inform them to re open my account so that i can use at earliest, or inform them to refund my money as soon as possible.

Regards
Rohit
[protected]

I purchased one headset using paylater they charged 399rs and i cancelled that one immediately and i get only 349 rs as a refund... And i called customer care they said aug 1st the amount will get adjust when the bill get generated... Now bill get generated now they asking me to pay 50rs... Please help in this

Registered email : [protected]@gmail.com

After using the tv for a week of time, i noticed a black spot on the bottom
Of the screen and i wish to return the item. Maybe this defect was present
From day one but failed to identify because this can be noticed when the
Complete screen goes white.

Item - vu ultra smart 80cm (32 inch) hd ready led smart tv

Black spot on the display screen - od[protected] [incident: in[protected]]

Hello,
I am getting a fraud call from[protected] that i have won a prize of 8, 50, 000 rs or tata nexon for buying mobile from flipkart.
The guy was telling me to submit 8500 rs in his bank account.
He said he was from lucknow, i told him to give me his address but he didn't share, so i told him to message me his address, he texts me to transfer 8500 rs to his bank account from the same number[protected].

Luckily i am able to record half call conversation.
Pfa fraud text message and audio recording.