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Flipkart Complaints & Reviews

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Updated: Jul 15, 2026
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Flipkart reviews & complaints page 1190

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L
LavanyaVenna
from Chennai, Tamil Nadu
Aug 29, 2019
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Address: Oracle Campus, Phase-2, Plot: 18, Hitec City Layout, Madhapur, 500081

I have already contacted the customer care multiple times every time i am getting the same response. I ordered redmi note7 pro and received a damaged redmi note4.
I have collected the proofs for the wrong and damaged product which i received from flipkart. For your reference i am again specifying all the proofs which i have:

1. The mobile settings clearly says redmi note4
2. The imea number mentioned in the package and imea number in the back case is matching but it is not matching with the product imea number mentioned in the mobile system.
3. I can see someone face captured in the camera of the damaged phone that means someone must have opened the package before delivery.
I am attaching the photos of the proof.

As you specified the seller has given the correct order then also there is possibility of something might have happened before delivering the product to me.
Please help me resolving this as i have the proofs which supports my claim for receiving wrong package.
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2019
Flipkart Customer Care's response
Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share the order details or get in touch with our customer support number[protected].
Hope to hear from you soon.
Sep 12, 2019
Updated by LavanyaVenna
Product: Mobile (Redmi Note 7 Pro), Order id: OD[protected], Date of order: 13/08/19, Date of delivery: 19/08/19, Amount paid: 16, 999/-, Mode of payment: COD, Invoice bill no: FABZDH[protected], Registered mobile no: [protected]. I have ordered Redmi Note 7 Pro but they delivered me Redmi Note 4 which is also the damaged product, the IMEI no inside the mobile is not matching with the mobiles back case & also in invoice provided and also when I opened the camera there is an already captured picture in the cache of the mobile, so I contacted the company for the refund amount and also raised many complaints with them but they are not responding to me and closing the complaints saying the order was intact from their end, so I wants to file a grievance against the company. Expectation: I expect the refund amount.

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    leonarddaranjo
    from Kishanganj, West Bengal
    Aug 29, 2019
    Resolved
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    Resolved

    Address: satpal complex, chota tengra, Paschim Medinipur, West Bengal, 721301

    This item has not been delivered but it shows that it was delivered on 27/08/19. Every time i ring customer care, i am being told to ring after 2 hours as there is a technical problem. This is extremely disappointing and frustrating.
    I have placed an order on flipkart after a long time and this is my experience. I expected much better than this. This is a prepaid package. I would like immediate resolution of the problem
    Oct 4, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Aug 29, 2019
    Updated by leonarddaranjo
    ITEM SHOWS "DELIVERED" BUT HAS NOT BEEN DELIVERED. EVERY TIME I RING TOLL FREE, I AM BEING TOLD TO RING BACK AFTER HOURS. THIS CAT AND MOUSE HAS BEEN GOING ON FOR QUITE SOME TIME
    Verified Support
    Sep 02, 2019
    Flipkart Customer Care's response
    Hi, We are writing to you "Seagate Plus Slim 1 TB Wired External Hard Disk Drive" in your order id OD[protected]. The seller confirmed that refund has been completed on 01 Sep 19 and would be reflecting on your account by 12 Sep 19. Hope this helps!
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      A
      ashish.sharma091990
      from Coimbatore, Tamil Nadu
      Aug 29, 2019
      Resolved
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      Resolved

      Address: 110053

      Flipkart has blocked my account. I have 20000rs gift card voucher linked to my account. Now neither flipkart is unblocking my account nor am i able to use those vouchers. Because without the account unblocked, i will not be able to transfer those vouchers to another flipkart account. Nor am i able to use those vouchers because those vouchers are linked to the gift card wallet of my blocked account. Flipkart has blocked my account as well as my money.

      When i'm using those vouchers its getting an error
      "this card is belong to a wallet direct transaction are not allowed"

      Having complained about this, i did 50 times complaint regarding this issue, so far neither my account has been unblocked nor my vouchers have been unlinked.

      Flipkart keeps sending me the same kind of email every time i am tired of contacting them again and again.

      Please unblock my account so i can use my vouchers again

      I beg flipkart to solve my problem soon. I am very upset

      Already attached screenshot of voucher error and account login error.. Kindly see that

      Registered flipkart id - ashish. [protected]@gmail.com

      Thanks & regard
      Ashish sharma
      Oct 5, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 02, 2019
      Flipkart Customer Care's response
      We will revert on it.
      Flipkart Is Selling Products for Higher Price Than Actual Price.
      Other Websites Are Selling Rs1500 Google Play Gift Card For Actual Price Rs1500.But Flipkart Is Selling Rs1500 Google play Gift card For Higher Than Actual Price For Rs2199.
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        J
        Junaidalam
        from Mumbai, Maharashtra
        Aug 29, 2019
        Resolved
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        Resolved

        Address: 56, Manjhra, Udham Singh Nagar, Uttarakhand, 244713
        Website: Flipkart.com

        I have ordered a product and paid the fee. Promising date was 22 aug they asked for 4 days more and then again two days and now they are asking me to cancel my product. Which i already paid and waiting from last 15 days. They are blaming their corrier partner. And the products value is now increased by 50 rupees. Everytime i call customer care they just excuse that there is some technical issue. Call in evening or call after 2 houra. Its really very disappointing
        Oct 8, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 02, 2019
        Flipkart Customer Care's response
        Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share the order details or get in touch with our customer support number[protected].
        Hope to hear from you soon.
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          Rinmyoia Hmar
          from Mumbai, Maharashtra
          Aug 29, 2019
          Resolved
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          Resolved

          Address: 796701

          Order id: od[protected]
          Red converse chuck taylor

          So i ordered a converse rs 1700 and the payment was successful but i did not get any confirmation on the product even the giftcard was deducted

          My sbi debit card payment was successful but there is no confirmation of the product i ordered

          Please can i get an update on what i ordered and what to do next
          Aug 30, 2019
          Complaint marked as Resolved 
          I got a confirmation 2 days later
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Aug 30, 2019
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Sep 02, 2019
          Flipkart Customer Care's response
          We will revert on it.
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            S
            sharief55
            from Hyderabad, Telangana
            Aug 29, 2019
            Resolved
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            Resolved

            Address: Langer House,, Hyderabad, Andhra Pradesh, 500008

            Dear sir,

            I'm writing in regards to my account with flipkart. I have loaded an amount of 929.00 using a gift card from american express.

            I have also ordered a product of mi power bank but it was getting cancelled by vendor many times.

            When i reached flipkart with a concern they said i have availed the maximum usage of the product and have blocked my account with 929.00 balance in my gift card wallet.

            I never got the product delivered but this is what they did by disabling my account.

            Infact after several attempt with customer care of flipkart they said me to contact amex for the refund. And when i called american express customer care they simply said that the amount is with flipkart portal and we are unable to help you out. Kindly reach flipkart as they are cheating with customers.

            Please help me out on this.
            Oct 7, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 02, 2019
            Flipkart Customer Care's response
            Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share the order details or get in touch with our customer support number[protected]. Hope to hear from you soon.
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              S
              Sreyas A
              from Mumbai, Maharashtra
              Aug 28, 2019
              Resolved
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              Resolved

              I've an approved payment of Rs.5083/-
              In my affiliate account. It's been few months I've been trying to reach the customer service of flipkart affiliate. The amount has not been credited to the account. It has been few months.
              There is no response from their end.
              It says any amount above 2500rs will be credited to my account.
              Please look into this. And help me get the money.
              My id is sreyasa46
              thank you.
              Sep 6, 2019
              Complaint marked as Resolved 
              No steps have been taken! This isn't resolved!
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 02, 2019
              Flipkart Customer Care's response
              Hi Sreyas, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share the order details or get in touch with our customer support number[protected].
              Hope to hear from you soon.
              Sep 06, 2019
              Updated by Sreyas A
              I'm sorry what information do you need!?
              And the support number is [protected]
              My affiliate id is sreyasa46, what more information do you need?
              Verified Support
              Sep 07, 2019
              Flipkart Customer Care's response
              Hi Sreyas, Thanks for getting in touch. We request you to contact on [protected]@flipkart.com for further assistance.
              Sir.. I am so excited to see my order. But very slow process of delivery. Why.
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                R
                razneesh11
                from Mumbai, Maharashtra
                Aug 28, 2019
                Resolved
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                Resolved

                Address: Nagpur, Maharashtra, 440030

                Order id- OD[protected] TV, after 12 day pass installation not done yet, nor filpkart provide any resolution every time they are giving new installation date. even i am not able to return this order, customer care replying me after installation you are able to return this order. pathetic service by filpkart.
                flipkart provide two date for installation but both the time they fail to resolve.
                now even they are not responding properly .behavior is rude while talking.
                Oct 10, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 02, 2019
                Flipkart Customer Care's response
                We will revert on it.
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                  A
                  Afrozjahan Mujawar
                  from Mumbai, Maharashtra
                  Aug 28, 2019
                  Resolved
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                  Resolved

                  Address: Knowledge city Salarpuria Sattva, 20, Inorbit Mall Rd, Vittal Rao Nagar, Madhapur, Hyderabad, Hyderabad, Andhra Pradesh, 500081

                  I ordered an item luxliss keratin smoothing treatment 100ml from flipkart. I never received this product but suddenly the order status is changed to delivered. Also, when i try cancelling the order. They accepted my cancel order and accepted for refund of the amount for the product but even the refund is cancelled. Now neither i have the product nor the refund. I do not understand this kind of fraud which they do to customers. I am not sure if anyone has faced this kind of issue earlier and would like to know the resolution on this from flipkart end.
                  Oct 3, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 02, 2019
                  Flipkart Customer Care's response
                  Hi Afrozjahan, We are writing to you "LUXLISS KERATIN SMOOTHING TREATMENT 100ML" in your order id OD[protected]. The seller confirmed that a refund has been completed on 31 Aug 19 and would be reflecting on your account by 11 Sep 19. Hope this helps!
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                    S
                    souravkashyap112
                    from Mumbai, Maharashtra
                    Aug 30, 2019
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                    My account is not opening from last week, it shows login unsuccessful and when i try to change the password it says " unable to update the password" my email id is - [protected]@gmail.com
                    waiting for any resolution..
                    also i got many orders within Warrenty period so i don't want to lose this account please lookout into my issue and solve this, waiting sincerely.
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 02, 2019
                    Flipkart Customer Care's response
                    Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share the order details or get in touch with our customer support number[protected].
                    Hope to hear from you soon.
                    Sep 02, 2019
                    Updated by souravkashyap112
                    my registered mobile is [protected]
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                      S
                      SureshKhatri7
                      from Mumbai, Maharashtra
                      Aug 28, 2019
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                      Resolved

                      OD[protected]
                      I had ordered redmi note 7 s on 19 with next day delivery.

                      On 20 aug package box was delivered but box had following items
                      1 tempored glass
                      2 invoice of glass and redmi note 7 s

                      Mobile was missing in the packet delivered.

                      I immediately informed fliplart and executive suggested to wait till 7 pm

                      When at 9pm I checked fliplart was showing wrong status as delivered.

                      I again called and get raise complaint.

                      I have attached outer package box images along with invoice.

                      This is very worst experience with prepaid order with shopping on Flipkart.

                      Please send me new mobile or refund my money .

                      I have problems with existing mobile so ordered redmi note 7 s with promise of next day delivery.

                      But cheating/fraud happened with me.

                      Please help me asap.
                      Flipkart must resolve this in one day only along with penalty payment to me for fraud / delayed/ failed promise.
                      Oct 6, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 02, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
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                        U
                        Udhayakumar J
                        Aug 28, 2019
                        Resolved
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                        Resolved

                        Address: Guindy, Chennai, Tamil Nadu, 6000032

                        All My cancellation in history is for the same Order which your team created more order each time. And i'm not some kind of reatailer who is buying and selling the product from Flipkart. If any proof needed for any product, please let me know, I'll Submit. Check my history and take genuine action. I hope there is a flaw in your blocking algorithm. Here is my Login details: [protected]@gmail.com, [protected]. Please contact me for any Queries or Concerns.

                        Here I have attached all reference document
                        Oct 10, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 02, 2019
                        Flipkart Customer Care's response
                        Hi Udhayakumar, We'd like to let you know as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
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                          S
                          SandhyaSarath
                          Aug 28, 2019
                          Resolved
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                          Resolved

                          My name is sandhya, i ordered some items through flipkart, before also i purchased, but this time flipkart charged me extra in the name of igst (Yardley london mist and yardely london bloom). Showing one amount in your site and charging extra is fraudulence, in this case i am going to cancel the other orders, i need a clear clarification regarding this.
                          Oct 3, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 02, 2019
                          Flipkart Customer Care's response
                          Hi Sandhya, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share the order details or get in touch with our customer support number[protected].
                          Hope to hear from you soon.
                          I ordered 2 headphone from flipkart as they were fake I asked them to create a return for it so they blocked my account now I'm unable to access my account since I'm using flipkart right from the day it was started. I want to access my account.
                          Order Cancelled on 21st Aug 19 but refund not initiated in my card.
                          Please do the needful to refund my money.

                          Washing powder Ariel 6 Kg (1.5*4)
                          sanjiv SKM's reply, Aug 24, 2019
                          Please arrange to refund my money as order cancelled
                          sanjiv SKM's reply, Aug 24, 2019
                          Please arrange to refund my money as order cancelled
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                            L
                            Laddi31
                            Aug 28, 2019
                            Resolved
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                            Resolved

                            Address: #101,Vill-Kansal,p/o-Nayagaon.Punjab, Chandigarh, Punjab, 160103

                            Sir I bought a oppo reno 10x zoom from Flipkart on 15th of August but I received defective phone I submitted complaint three time but no so called engineer or service man visited to fix the problem once a man called me saying we can't come at your place so visit at our center and center is very far away from my home and the status they shows about as not at home and cancelled complaint three times ...now they are not replying me no calls no mails...
                            +1 videos
                            Oct 3, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 02, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
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                              rsaxena0689
                              from Jaswantnagar, Uttar Pradesh
                              Aug 28, 2019
                              Resolved
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                              Resolved

                              Address: 282010

                              I got a mail from from Flipkart that they have blocked my account as their system has recorded more number of returns.i have justified them that what ever I have returned is due to genuine reason of priacy or fake product getting delivered each time and at time product which are not ordered are getting delivered but they had not cooperated with me and kept my account blocked. I want to reactivate unblock my account asap. Flipkart account rsaxena.[protected]@gmail.com
                              Oct 12, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 02, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
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                                Laddi31
                                Aug 28, 2019
                                Resolved
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                                Resolved

                                Address: # 101 , vill- kansal, p/o Nayagaon ,punjab, Chandigarh, Punjab, 160103

                                I bought a phone from Flipkart and phone was defective and no engineer or any service man came to resolve my issue he only once called me saying we can't reach at your place so you have to visit our center and center is very far away so they cancelled my complaint third time now am filling suit against Flipkart so first have to contact with you to solve this problem
                                +1 videos
                                Oct 6, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 02, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  Rajivkiran
                                  from Delhi, Delhi
                                  Aug 28, 2019
                                  Resolved
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                                  Resolved

                                  Dear sir,
                                  I have ordered the v. Gaurd voltage stablizer (Model vgd 30) but the voltage stablizer was not delivered on the due date,. The is delay in delivery and also no further message or information received from flipcart. This product was to be delivered on 27.08.2019 but it is not delivered as yet. Please look into the matter and ensure quick delivery of the same.
                                  My order no.[protected]

                                  Regards,
                                  Rajiv
                                  [protected]
                                  Oct 7, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 28, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    Sanjay Meena999
                                    from Mumbai, Maharashtra
                                    Aug 28, 2019
                                    Resolved
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                                    Resolved

                                    Address: Village Palasi post loahrda teh Satwas district dewas mp, Dewas, Madhya Pradesh, 455440

                                    Dear flipkart,
                                    In my previous complaint also it was describe that my game zone is showing error and it is showing that we are encourage fair play in the game and I am regretted also.
                                    The Flipkart reply me please contact with uS and give your contact numbers and i have given will resolve your problem.
                                    But till now it is showing the error
                                    My contact number is[protected]
                                    thank you
                                    Oct 5, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 02, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      Deepakmaru
                                      from Mumbai, Maharashtra
                                      Aug 28, 2019
                                      Resolved
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                                      Resolved

                                      Address: Deepak maroo village kheroda tehsil vallabhanagar district Udaipur rajasthan, District Udaipur rajasthan, 313602

                                      My name is vinod . I send Flipkart gift card work RS 1000 to my friend email id [protected]@gmail.com on 8 august. Amount of 1000 is less in my account. He didn't received yet. I have many times complaint to Flipkart customer care but they didn't solve my problem. I am so much puzzle. I am not Happy with the behavior of Flipkart customer care.plese help me to receive my gift card worth RS 1000.
                                      My Flipkart account mobile number is [protected] Email id is [protected]@gmail.com
                                      My contact number is [protected]
                                      Oct 6, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 02, 2019
                                      Flipkart Customer Care's response
                                      Hi Vinod, We are sorry for the trouble you had to go through. However, we're writing to let you know that your EGV is successfully transferred. your kind understanding is appreciated.
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                                        Richard Paul Xavier
                                        from Bengaluru, Karnataka
                                        Aug 28, 2019
                                        Resolved
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                                        Resolved

                                        Address: 560026

                                        TV does not match the features listed on Flipkart website as well as Thomson.in website.

                                        Missing connectivity features PC Audio IN, Audio Output, Digital Audio Output
                                        Unable to update Youtube

                                        Flipkart blaming Brand (Thomson) and Thomson blaming Flipkart

                                        Raised issue with Thomson in May and Also Contacted Flipkart in June

                                        Still not resolved since no once is taking the ownership to replace the TV with Correct model as displayed on the website
                                        Oct 4, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 02, 2019
                                        Flipkart Customer Care's response
                                        Hi Richard, Thanks for writing in. We're sorry to hear that you're facing issues with your "Thomson UD9 108cm (43 inch) Ultra HD (4K) LED Smart TV". Since the product was delivered to you on "01 Nov 18", it has crossed the seller's 10 days replacement period. Due to this, they will not be able to fulfill your request request. Your kind understanding is appreciated.
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