Flipkart Complaints & Reviews

Respected sir,
I placed my order of realms 3i mobile on 9th of august and the product was to be delivered on 13th of august. On 13th of august i got a message that the company delivering the product on behalf of flipkart was not able to contact me. I was shocked because my mobile was on whole day. So i placed a complain with flipkart they said that i will get my product the next day i stayed the whole day at my home leaving my work at office but the delivery boy didn't arrive. Again the delivery boy called me the next day that he is on the way to deliver my product but the delivery boy didn't arrive. I wasted 3 days of mine waiting for the delivery boy. Even when i call the delivery boy back he is not receiving my calls. After repeated complain against the delivery boy flipkart is not taking any action. My order id is od[protected]

Dear sir,
I have a flipkart account with plus member. Registered mobile no. [protected] & [protected].I am facing a issue with flipkart game zone from 9th august, 2019. Everytime it is showing SOMETHING WENT WRONG ERROR page. I registered a case for this purpose. I reached several time with the customer support & Concern team. But no one resolve my issue.

I request you to to look at the matter as early as possible.

I am looking forward to hearing from you.
Please find the attachment .

There were flipkart pay later dues amounting to 5499 which i needed to pay but i am unable to do so as every mail/sms sent by flipkart for payment redirects me to the website/app for login and i am unable to login as mentioned above.

I have contacted flipkart customer service many times but they were unable to activate my account till date.

Flipkart continues to send me harassing mails and sms daily for me to pay the dues and i am unable to do so due to no fault of my own.
Please unblock my account so that i can pay my dues.

From
Venkata suresh
[protected]@gmail.com
[protected]

Dear sir/mam,

I was trying to exchange my order but it shows the message that our systems have detected an unusually high number of returns and then i get logout and now i am not able to login into my account as it shows unsuccessful error retry in a minute. Kindly do the needful as i want to reactivate my account

My login mobile no is given below

Mobile no = [protected]

M/s flipkart has not yet refunded my money rs.26999 paid against unsuccessful order (Order id : od[protected] rather delaying it day by day. It has gone more than 38 days but flipkart plus customer is facing problem due to non-refund.

A very long delay in processing refund by m/s flipkart.

This is a very bad practice being adopted by m/s flipkart.

Awadhesh kumar pandey
Mob. # [protected] & [protected]

I'm a regular customer and i place orders on behalf of my friends as well since im holding mutiple cresit cards. But all one a sudden i'm not able to login to my account. I have not returned any orders, i might have cancelled a couple as soon as i placed it and before it gets shipped.

1) i want to know why my account is frozen
2) i do not have the soft copy of the invoices for delivered orders o[censored] just froze my account how can i download them again.

Is this the way a customer will be treated in flipkart.

And the biggest issue there is no way to contact flipkart customer care without logging in. No dedicated phone number or an email address. This is the most careless policy about customers. How can we reach you guys?

My name dhanalakshmi
My account id n. [protected]@gmail.com

Dear Sir/Madam,

I placed a laptop order during an offer season on 9th August. They delayed till today(15th August) and cancelled this order today. And they updated the refund status.
When I called them, they said that "product got damaged during shipping & hence seller cancelled. You can reorder". But now the cost is nearly rs.20, 000 more.
In app, the status is mentioned as "User requested" which I didn't do and is also confirmed in the call recording attached.

All I am asking is that my product should be delivered on the ordered price ASAP. Which ideally should be done instead of initiating refund and asking customer to reorder after offers sale completion for the mistake done by seller.

Please do the needful.

Order ID: OD[protected]
(Attaching the email conv, latest call recording with customer care(in Telugu) & app updates)

Regards,
Harish

Flipkart assured that they initiated refund for order od[protected] and it will reflect in original payment mode by 23rd july. But is 15th of august and no refund. Neither they give satisfactory reply on support, no reply of mails, no satisfactory chat, and never pick up or call-back when contacted. Such a irresponsible and disgusting behavior is not tolerable.

I purchased an asus laptop x540u sl. No. K5n0gr02605819b from my daughter's mobile no. [protected] vide order no. Od[protected] on 04.08.2019.
It is processing very slow and has scratches.
My return request is cancelled frequently and login is disabled.
Please escalate the matter to appropriate appellate authority.
Thanks and regards.
Shankar manohar chavan
[protected]

Hello my name is moghis ahmad and my mobile number is [protected] and my email address is moghis. [protected]@gmail.com
Flipkart is not letting me login to my account and cancelled my order and said that that my orders are not intended for personal use after calling and emailing them and telling my problem to them they are not helping me at all. They are just not helping me

I ordered two beds and two mattresses from flipkart yesterday. The sum of those amounting to 29000 was debited from my account. I have the the transaction id. But in the app or website i cannot see that the order has been placed. When i called the customer care executives, they told me that i will either get a confirmation mail or message in 24 hours, or they will initiate a refund in the same time. It has already been more than 24 hours. I have not received any responses from there end. Kindly look into the matter. This is a very disappointing experience.

Hi team,

I have ordered "toyhouse 3 in 1 mega push car ride on" on 9th aug, 2019 and the delivery date was 13th aug, 2019. But, now it is not delivered and changed to 20th aug, 2019. The status shows that the product is already in hyderabad and the order number is od[protected].

As per the status i could see that the product reached the nearest courier point on 13th aug it self. But, it was still extended for 7 days... I. E 5+7 = 13 days...
I called up customer care to check "when the order was just taking 5 days to deliver when i order a product from seller, why it was taking additional 7 days when the product is already in my city and near to the delivery place". That customer care person is not able to check that and saying you have to wait till 20th aug. I asked to escalate to next level and he said, my next level would give the same reply. I said it is my headache and not his concern and asked to escalate and after waiting for couple of minutes some lady named swetha i guess spoke to me and she hasn't inquired anything about my concern and directly mentioned that i have to wait till 20th aug. I said, first of all you should ask me what my concern is and then update me on what the resolution would be. She immediately disconnected the call. But not some stereo recorded answers... With out listening to what customer is asking for. Not sure how flipkart is recruiting such people and assigning them to customer care and supervisor departments... God save flipkart with such employees in customer care support...

I hope the flipkart people reading this complaint at least will be able to understand my question about why 7 days for delivering the product which already reached my city, when it was only taking 5 days for the product to reach from seller to delivery city...

I have ordered rakhi for this rakshabandhan, but while placing order the vendor has put different attractive rakhi pictues and just opposite they delivered very cheap quality rakhi. Now i feel that i am being cheated, now i will not ever use flipkart and i suggest my friends, family & relatives not use flipkart.
Flipkart should blacklist and remove such vendors.

I got 2500rs giftcard from flipkart as compensation for my cancelled order on 11 augest 2019 11.53am

Id:[protected]

Then i transferred it to my friends account by typing his email on same day 3.39pm
And he is still not received it i called on customer care and they checked my account and friends account they confirmed it is not received and they told me to wait 48 hours and you will receive it on your original account which me got it

They told this on 12th augest
Today is 15th augest 2.18pm still i am not received it please help me
If i call again they will tell me to wait another 24-48 hours and it goes on until i stop calling them
I contacted more than 10 times in different ways of contacting them

Account details : [protected]
Email: [protected]@gmail.com

Hi,
I have ordered redmi note 7pro mobile to replace with redmi note 4. My order has been replaced. Another day wise master came to my given address and said that in your phone have scratch on screen so i didn't replace your phone if you have money so you can pay and take the order otherwise i will cancel the order. I said that i have no money right now then after wise master cancelled my order and said that talk to customer care. I called to customer care. He said that we resolve the your problem 11aug 2019. I said ok and i call again on 11aug2019 same problem and he said need to more images of your phone and your problem will be resolve on 15aug2019. I said ok but my order cancel on 13aug2019. Again i call to customer care, he said that we have time to 15 aug2019 but till now my problem is not resolved. So i request to replace the my phone.

Flipkart has blocked my account with mail id [protected]@gmail.com and phone no [protected].

There were flipkart pay later dues amounting to 2057 which i needed to pay but i am unable to do so as every mail/sms sent by flipkart for payment redirects me to the website/app for login and i am unable to login as mentioned above.

I have contacted flipkart customer service many times but they were unable to activate my account till date.

Flipkart continues to send me harassing mails and sms daily for me to pay the dues and i am unable to do so due to no fault of my own.
Please unblock my account so that i can pay my dues.

Hello team
I want to pay our flipkart paylater amount pending on 10 june 2019 month, but when i click that link they show me login unsuccessfull try another time,
Because flipkart block our account for high return issue,
But there is not my fault, i want to pay our due before due date but flipkart blocked our account,
Manytimes we send mail on flipkart for that issue and also call customer care executive but there is no one resolve that issue,
If flipkart doesnt solve this issue so why they send me sms daily for issuing legal notice,

Kindly solve asap

Recently i ordered this product (Dining table & chairs) from flipkart and after waiting for 20 days, i received a damaged product (Chair leg was broken and table had cracks).

I tried to return the product as it had 10days replacement policy but believe me, the return option was not working in the portal and also in app. It used to display error and on enquiry with flipkart customer service, i came to know even they are also not able to raise the request. Since it didn't got resolved for 10days, i realised that flipkart purposefully doesn't allow for return since the product will be shipped from jaipur and the transport cost is around 2000rs (As confirmed by seller)

I was promised by many flipkart customer care people/escalation team/ relation ship manager that a return request is raised from backend and they are working on it. But even after 100 phone conversation and many promised final committed date for resolutions and mail communications, i will get the same response that "team is working on that issue and it will take 24 -48hrs". Its been more than 1 month now and i am cheated for real. (Flipkart order id :od[protected]

Buying this product is like gambling. Once you receive the damaged product, it will never get returned

I got a registered post on 14-aug-2019. There was a letter stating that i have been chosen as lucky winner for 1 lac prize money on the occasion of there money. Along with the letter came a scratch card as per which i would be rewarded additional 10 lac rupees i. E. Total prize money of 11 lac. The requirements were to provide them with the account number, aadhar card number and sms/call on the number to provide the coupon code on scratch card.

The sentence mentioned on the card which made me think twice was "do not contach flipkart customer care".

I believe this is fake/fraud. Could you please look into it and confirm the same?

I tried to place an order in flipkart. Location was and. It was asking me for payment. I paid a money through google pay upi. I paid from google pay to flipkart merchant. The amount got debited from my account. But the order is not placed on flipkrt account. Still the product is showing on my cart.. Please return that money back. Please resolve the issue. Thanks