Flipkart Complaints & Reviews

I have purchased a nike black slides with order number OD[protected] on 4th August.
I got wrong product, received puma red colour slippers . so I raised a return request for refund and drop a mail to Flipkart customer care .
First they accepted my return request but at night i got another mail in which they told that your order is cancelled and blocked my account.

This is the way they are doing fraud with customers. Instead of giving proper resolution they blocked my account.

I request you that plz look in this matter and give me satisfactory resolution .

About a month ago, I realised I was unable to login to my Flipkart account.
I thought it was a temporary issue, but after 2 weeks, I finally contacted customer care. In reply, I got an automated mail saying that my last order got cancelled due to irregularities in payment method.
Firstly, I have no idea what you mean by "irregular". I have always done prepaid payment via debit card, so I have no idea how that can be termed as irregular payment method.
Secondly, even if that was the case, my issue is with my account login.
Thirdly, if these two incidents are related, then Flipkart doesn't even feel it is necessary to inform the customer that they will block your account if they feel there is some "irregularity" in your activities.

I was a Flipkart Plus member, and now I cannot login nor use my accrued coins/reward points/gift cards. My wishlist & order history etc. are all inaccessible now.

This is highly unexpected, unethical and disturbing action by Flipkart.
Kindly resolve soon.

Registered mobile on flipkart - [protected]
Registered email on flipkart - [protected]@gmail.com
Flipkart has closed my account (I was a plus member of flipkart) saying an unusually high number of returns and now they have even stopped replying me through email and social media platforms i need my account back as it had my flipkart coins for which a lot of money has been spent and also for the plus membership i need my account back ask the higher authorities to call me regarding this issue or provide me the contact number or direct email address to someone.

Dear sir,
I have ordered a rakhi set for my brother as rakshabandhan is approaching. But the product my brother received is completely different from the one i have ordered.
So kindly look after this matter and replace the product with the one i have ordered. Order id is od[protected]. Please resolve this problem before rakshabandhan.
Waiting for your response.

1st of all i am not a Reseller
All product purchase for personal use

Also i am flipkart plus member
Also flipkart pay latter Activated
So why ur block my account

I am not cancelled order is your system automatically cancelled order

Pls active my account on urgently basic asap

Thanks & Regards
Vedprakash Thathera

Hi
My name is K.L.K.Reddy with Order no : OD[protected] . This order was not delivered to me till 7 p.m and Ekart person was misleading flipkart with supplying fake information that attempted delivery but no response. Kindly initiate severe action against ekart and as well as Flipkart product delivery dept. There is no complaints cell of flipkart but when we dial your toll free number and when flipkart interactive system says Flipkart executive will call back iam getting the following message for the ladt three or four days.
"
Hi,
We've been trying to get in touch with you as requested but we haven't been able to do so yet.
We'll call you again by 08 Aug, 07:30 PM to help you with your concern.
Please be available for a speedy resolution.
"
Please respond immediately otherwise i will be complaining to Consumer forum court.

I am a plus member in flipkart. I am also use pay later facility for every month & pay the bill of it within proper time. Other months, i received only mail & sms from flipkart for reminder to pay of pay later bill. It's good. But this month, i get call from flipkart every day for pay later payment repeatedly. It is too disturbing. Although i am also got call for pay later due payment, when i have already pay. Please don't call me.

Dear sir,
I order to honor 7 s mobile worth rate 5499. I receive parcel but my microphone is not working and hanging problem i m trouble. Your service bad other companies. 21 jun. Refund but today 49 days delay your process. Now my last request to u refund or replacement mobile. I m only 10 augest. Wait and then i comment in police and dist. Consumer court.

Regard
Vinayak

I bought Samsung Note 8 mobile on 25th May 2019, on line from Flash Teck, the mobile supplier to Flipcart online trading Vendor. I also paid Rs. 2500 according to the offer. But til date I have not received the mobile.This offer was given by web site, offerworld33.pw/s... .In that offer page Flipcart Assured was written clearly.And I made payment from my s.b.A/c. in Bank of Baroda, through my paytm Acount. Herewith I am sending some screen shot for your scrutiny. I request you to resolve this as soon as possible.
Thanking you
Yours sincerely
Shanmuganathan S.M.

Hello
I am writting this email for refund of my money
On 17th july 2019 i was placing order for redmi k20 pro mobile device for payment of 30, 144 rs with debit card but when i entered otp transaction got failed so i ordered the device via cash on delivery 2nd time
Soon after i ordered the device i got a message that cash has been debited so my money got deducted and order was also not placed
I contacted flipkart they said we did not get the money so i registered the complaint after 17 days of investigation they said that the money has been recieved by merchant
Official bank statement is also attached
And message from bank that i got
This is very poor service by flipkart
No coustmer service is resolving the problem and not taking any action about that
This is huge amount of money for me and i will not let it go if you didnt respond and resolve my issue in 2 days i will file a police complaint against flipkart with official bank statement
So refund my money and resolve my issue
My email - [protected]@gmail.com
Bank name kotak mahindra
Order name - redmi k20 pro
Order amount 30, 144 rs
Account name amandeep singh

I have ordered Real me 3 pro from Flipkart on 2nd August. Seller- SuperComNet. Order ID OD[protected]. It was about to deliver on Sunday 4th AUgust but i got a message that it will be delayed and delivered on 7th August. Its 8th August now and I havent received my product. There has been no updates received on transit. It has been showing received at BHIWANDI hub from past 5 days. My money has been deducted from credit card. I needed my product within 2 days. There has been no help or update from Flipkart customer care personnel.
Please help.

We have ordered perfect homes 4 door wardroof cupboard from flipkart website and as expected the product has been delivered to home. Flipkart team has given the installation part to third party company name jeeves and texted us that jeeves agent (Vijay kumar) will contact us for the installation of 4 door cupboard. After 3-4 days agent contacted us and took the address but post that he never turned up. We have raised a compliant against him to jeeves then vijay called us for installation schedule again he took 3-4 days to come. When he came home and unpacked the things he found that doors handle are missing so he said he will come with door handles on the next day and complete the installation which never happened so, we raised a complaint to flipkart about the same and they replaced the product which took a weeks time. We have also informed flipkart team about the jeeves agent that he never turns up for the installation so they also logged a case. We have received replacement packed uninstalled cupboard on 4-8-2019 since then agent has not come to do the installation.
Order id: od[protected]
Flipkart compliant ticket: in[protected]
Please take serious action as flipkart and jeeves team are just creating tickets and not helping at all.

Thank you,
Shridhar
Mob: [protected]

Actually before three days we played games in game zone and unfortunately now we are unable to play games in gamezone on flipkart so we kindly request u to please resolve this querry as soon as possible as we are unable to play any games in game zone
An error message was came and from then the game zone was unable to play
Please resolve this problem as soon as possible

On 8th Aug @ 1310hrs i received head massagers, which i tried for first time it worked with some weird noise, second time i tried out it didn't started.

So hopefully i want a replacement & if replacement is not possible please refund asap.

"THIS IS DETAILED EXPLANATION ABOUT THE PRODUCT I RECEIVED I CANNOT WRITE MORE THAN THIS, AND IF THIS IS STILL NOT ACCEPTABLE PLEASE PROVIDE THE CONTACT DETAILS OF YOUR HIGHER AUTHORITY."

Hi,

I have placed order to buy mobile vivo z1 pro from flipkart on 18/07/19 having order i'd :- od[protected] which i suppose to get it delivered by 22/07/19.

Since than i'm calling and writing mails to flipkart customer service every time i get new date of resolution it started from 23/07/19 to 25/07/19...28/07/19...01/08/19...02/08/19...06/08/19...07/08/19... And so on and on but no resolution

Since 25 days passed and many efforts made so at the end after getting disappointed iam making this complaint for having order i'd :- od[protected]

I'm very much disappointed with such delay and many failed commitments from flipkart

Hello, This is my formal complaint regarding my new phone Redmi MI A2. I buy this phone in last week and I received phone with old operation system which is Android 8.1. I am facing an issue with heating and battery draining quickly issue. I raised a complaint regarding the replacement with Flipkart and then they ask me to uninstall, force stop 3rd party application and restart, after restarting phone they ask me to update software for system and which is not possible to do it by executive is on call so executive informed me that he will call me later. I update phone till July 2019 update. I waited for couple of days then I called again. So again that executive asking me to repeat the same thing and I denied. I ask him does he have the last call complaint details so he doesn't have that. Any how he arrange a technician to check my phone. Technician run system check an application then we waited and the process completed and he was telling me report normal. I am using phone, I m facing a problem, then how can ur system show the phone is okay. I simply asking a replacement for my phone and I don't know any argument on this or else I have to Lodge a legal complaint regarding this issue. Phone manufacture date is for Sep 2017. It means Flipkart giving us an old manufactured product. When I make a visit to MI store they have a phone with latest sotware update which is Android 9 pie. Requesting you to please replace my phone and provide me the solution. Thanks
Nadeem shaikh
[protected] +[protected]

Please give me the complete detail of my paid amount i. E 4005/- as on 25/aug/2018.

(
I had paid for 5 prestige cooker i. E. The sum of (801 * 5 = 4005/- rs). Out of which you had delivered 1 cooker. And their is balance of 4 cooker which had been not been delivered by you, whose costing is (801 * 4 = 3202/-rs). Out of which you had paid he sum of 1602 on 12 of december 2018. And still the balance i. E.[protected] = 1602/- rs.
Balance amount is due.)

Mobile no. [protected], [protected]

I ordered a hp laptop on 16 july 2019. On the night of 26 july, the light on it's monitor turned off and didn't come back again. I tried restarting it, the laptop would start (Display light would appear) and then go off again. Only the light went off, i could see the portals opened on screen.

At around 1a. M. At night i lodged a complaint with flipkart. I asked for a refund but they told me that the seller doesn't send refund, only replaces the product. I agreed. He told me that hp tech will visit me by 01 august.in the evening of 1 august, i contacted flipkart and they didn't have any info. They checked and told me that due to "unforeseen circumstances" the tech failed to visit. They moved the date to 03 august. The tech failed to visit by 03 august. Meanwhile, someone from hp called my father and asked him to send the image of the bill which he would forward (Without visiting).
On the evening of 03 august, i contacted flipkart and told them about no tech visit. They again had no info. Someone from flipkart told me that they're ordering a replacement themselves and the new laptop will be delivered by 12 august.
On the afternoon of 05 august, the seller retainnet, sent a delivery boy to my house to "check" the laptop. The seller spoke to the boy over call and told him to inform us that the replacement is cancelled and asked us to file a complaint with flipkart again. We refused.
On the evening of 6 august, i spoke again to samol mandal from flipkart. He was absolutely clueless about the sellers action. He also informed me that on 27th july the flipkart executive had forwarded an incorrect info that the laptops was doa, leading to cancellation of replacement by the seller. Samol assured me to wait for 12 august. I insisted on getting a refund but the seller does not provide refund.
Around midnight i received 2 emails from flipkart telling me that the replacement has been cancelled once again and they asked me to place an order again. Meanwhile i got 2 other emails from hp claiming that the laptop has been declared as doa (Another incorrect info).

I ordered realme 3 pro from flipkart and it confirms my order and i also check live tracking of the order where it say order, packed, shipped and after that order will cancel from automatically from seller side and when i cal back to there executive he said order is cancelled because seller have limited products. If he have limited products then why he accept my order and if he accept my mistake then how can he say my order is shipped and will deliver on tomorrow. If order is not accepted with my name then how he can packed and shipped my order. And after calling flipkart executive they said the money will refund on 13th august and last day of sell is 12 august. I want my phone and nothing else because if they can't give phones in sell then why they show that much offers in sell.

I have raised a replacement request for boat rockerz headphone i had purchased because of defective accessories. I never got a replacement of the product. Pathetic customer care you have... You guys train your support executives as bots. Iterating same lines everytime i call them.

One, you will give me a defective product, second, i have to take so much of stress, wasting so much of time, that too to listen to the same repeating lines.