[Resolved] Flipkart — phone exchange value fraud by delivery person | |||
Flipkart — mobile purchase - exchange product valuation issues Komal on oct 3, 2019 I have purchased infinix smart 3 plus (Order id - od[protected]], selected option to exchange my old mobile and exchange value offered is rs. 3000 When the company person came to deliver the product, he started checking the old exchange phone and tried to reduce the exchange cost by mentioning one or other reasons. The old phone is meeting all the guidelines set by flip kart on their website. Finally i told him, okay i will pay the difference amount, that he told me 1050 but after i see the flip kart receipt there is same value and the delivery person fraud me 1050. I want my cash back Name of deliver person kuldeep Was this information helpful? | |||
Nov 8, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 08, 2019 Flipkart Customer Care's response We will revert on it.
Verified Support Dec 30, 2019 Flipkart Customer Care's response Customer raised a complaint regarding the valued of the exchange product. We have interacted with the customer and confirmed that the issue has been resolved and the customer has been able to avail the buy back guarantee offer successfully. Hence, closing the complaint from our end.
| |||
 15 Comments | |||
Comments
Out for Delivery: Sony RT40 Tall Boy Sys... with tracking ID FMPP[protected] from flipkart.com, will be delivered today by an EKART Wish Master (call [protected], PIN 147).
Not delivered. No one call me and customer service representative not respond well. .I am trying since yesterday.
Please sort it down.
![]()
Not delivered. No one call me and customer service representative not respond well. .I am trying since yesterday.
Please sort it down.
Pradiip S. Narayan's reply, Oct 4, 2019
OD116662815220903000
Why do you cancel my product please redelivery of my product... This is prepaid product... It is not fair... Uuu
![]()
Hii sir.
I am order realme 3i on 30th September. Today 3th December .this order when delivered.plz quickly delivered this product .
Order ID - OD[protected]
I am order realme 3i on 30th September. Today 3th December .this order when delivered.plz quickly delivered this product .
Order ID - OD[protected]
This product is not complete
Pritam Kumar sah's reply, Oct 2, 2019
Not good
I have booked order from flipkart and you are cancelled why u cancelled my order and I need that order
Akhilkumar Kosuru's reply, Oct 1, 2019
I need that order
I have placed oppo f11 pro on 30/9/2019 afternoon at 2:05 pm without any information order got cancelled and amount got deducted from my bank account refund was not in place.
test
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46545
Pending
0
Resolved
25436
View all 46545 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Attached my order screenshot