Flipkart Complaints & Reviews

I ordered redmi note 7 pro on 30th september. I got the shipment on 2nd october. After few days i found my phone is not working properly. I requested for return and next day a technician visited me. And he couldn't fixed the problem so he approved for replacement. It was 6th october the replacement was approved. And expected delivery date was 11th oct which is today but my product is still not packed. Flipkart customer service is #. Each time they are giving different excuses. I don't know what to do.

I had bought google pixel phone from flipkart on 1/10/19, through flipkart seller omnitechretail. The product was shipped on 3/10/19 via delhivery courier, with tracking id[protected]. It reached the nearest hub on 5/10/19. Since then delivery was not attempted even once. Both flipkart and delhivery courier are not responding, and flipkart is refusing to cancel the order. I suspect a fraud is going on. Please help me in getting my money back

I had ordered a data cable of rs 229
On 25 sept 2019 which i got on 29 sept 2019 having order id: od[protected] and
Invoice no: faabm[protected].
This data cable is not working any more in just only 7 days.. Then i have requested for refund under return policy but flipkart has rejected my return request and closed return request policy.
Perhaps return policy was up to 9 oct 2019 and i have requested under the return policy date.
Please help me to get rid of this problem.
Flipkart is cheating and not returning the product.
I dont want this product, i want refund for this defective product.

I have made a return request of my product on 5 october and tech visit was promised by 9 october since then i had been contacting customer care by mail and telephone but didn't receive any response only. They are delaying this matter and spoiling my festival. Status is not updated in tracking section. Neither the technician had arrived nor contacted. Team support is not marketable and efforts are not satisfying and even did not showing concern about the product damage. Installation team has not guided us. We feel insecure about our purchase and money. We will soon move to consumer court for this attitude

I wonder why flipkart and ekart has failed to deliver my mobile product ordered on oct-2 and which reached my nearest hub 4 days back in hyderabad but still not delivered and even no proper communication for delay in delivery. The tracking of product showing its dispatched and received stories from mother hub to local hub and back again. Please don't cheat customers like this, other wise you will loose your business and credibility....

I have placed order and paid money on purchase.
Order was suppose to deliver on 3rd oct 19 today its 11 oct 19 and no any response from flikpart about solid solution.
Pathetic service by flipkart. I tried several times to connect with flipkart cc, initially they promised my order will be delivered on 9th oct 19 still no any response from them.

Flipkart is scam. I have suffered a lot for mentally by chasing for my own product for which i have paid money.

I will never buy from flipkart again anything and advice will be same to everyone.

I am purchase honor 10 lite (Sapphire blue, 64 gb) from flipkart on 2nd october 2019 after seeing delivery promising date on 9th october 2019. Still i am not receive mobile yet and also not any responses from flipkart. They are not providing contact number of delivery person. Only they are extending time 2hrs, 4hrs, today eod but they are supporting to me. Even they are providing wrong information.

I have ordered a mobile realme xt pearl white
But they send me another colour so i gave them request to change its been almost 1 week but they keep on saying next day our backhand team will call you but they wont call me and not replaced yet

Order id od[protected]

The status is showing shipment is cancelled
Return status

I need refund or just replace the order please do as soon as possible

Sir, i placed an order by order no. Cs[protected] and it was accepted by the company.
1. When the delivered boy came to deliver the delivery, he demanded for extra money which not gated by them due to which he failed the delivery, which is very wrong. It has become a habit of this person. This person deliver in this area for more than 2 year, so cast this man to change.
2. The payment of rs.8299/- accepted by the company, which i should be back in my account at earliest as possible.
Thanking you,
Manoj dhama
[protected]

Had booked mi note 7 pro on 30 sep 2019 on flip-kart and got
Successfully delivery on 4 oct 2019.
On receipt the parcel, when i opened box i saw mobile of different
Specifications. Like mi note 7a with 2 bg rm 16 memory & my mobile has
Specification of 4 gb ram & 64 gb memory. Charges toward the same has been
Paid at the time of booking.

After delivery, immediately called & informed to flipkart call center &
Register complaint on the day i received wrong mobile, but till date i have
Not received any positive reply from flipkart which is making me irritate.
I was three time register replacement request. From my side have done
Enough followups and mailing with you but in reply i am just getting your
Ivr notifications.
Please noted emei no. Is same on mobile box and your provide invoice.
refer attached screen photo and video.

I have ordered one mobile phone "mi a2" from flipkart on 2nd sep 2019. (Amount 14301)

Order number: od[protected]

I got an used product.

• mobile box is not shield pack.
• charger and mobile contains 26-28 scratches.
• mobile phone is laminated with gorila glass as well as front camera of mobile phone is dusty.
• contains oil on the body of the phone.
• not found any warranty card and assessor in the mobile box.
• even box has many scratches.
• seller sticks the bar-codes and all sticker on box again.

I was going to the mi service center for tracking the mobile by its imei number. Fortunately, they told me that this mobile phone was activated in the 28 jan 2019. You delivered that old phone as a new one on 5th sep 2019.

I continuously try to contact flipkart, from 5th sep 2019 but there is 0% progress on my refund. They always extend my refund date period. Today is 10th oct 2019.

I got one mail from flipkart on 6th sep 2019, that we need your permission to file a fir against the seller and revert on this mail. Within in 10 min i revert back to then with my permission to file fir against seller.

I have file two complains against the product “mi a2 mobile phone” which i received by flipkart. I have got used product (8.5 month used phone) and i have also, mailed them all details. But every time you extend the date of solution.

Order date: 2th sep 2019
Delivery date: 5th sep 2019
First refund request creation date: 5th sep 2019
First refund request cancellation date: 11th sep 2019 (Cancelled by your cs executive during phone call)
Second refund request creation date: 11th sep 2019 (Cs executive told me to create new one)
Second refund request cancellation date: 17th sep 2019

Reason behind the cancellation of 1st refund request is, flipkart cs told me i have selected wrong reason for request. He cancelled my request during a phone call on 11th sep 2019. I call flipkart every day for my request result but they did not tell me that my reason was wrong. Suddenly, on 11th sep cs told about that and he cancelled my request from his side. And told me to create new one.

Reason behind the cancellation of 2nd refund request is, flipkart cs told me i have selected wrong reason for request. Then i told him back don’t lie and check again in your system, then he told me you are right your request is correct and he will forward my issue to backend team, all this thing done on 17 sep 2019.

The date extend period by flipkart :
They provide the solution of every problem in 72 hours.
1. Complained on 5th sep 2019
2. Date given by flipkart: 8th sep 2019
3. Got request for extend 24 hours more: 9th sep 2019
4. Date given by flipkart: 11th sep 2019
5. Got request for extend 24 hours more: 11th sep 2019
6. Date given by flipkart: 14th sep 2019
7. Got request for extend 72 hours more: 14th sep 2019
8. Closed my request on 17th sep 2019
9. Wait more till 21 sep 2019
10. Wait more till 24 sep 2019
11. Wait more till 27 sep 2019

As well as, i got a call from flipkart on 16th sep 2019 from unknown number, he told me that flipkart wish master pickup product from my home in 2 days (19 sep 2019). And next day on 17 sep 2049, i got a mail of related to cancellation of request. How this can be possible?

Also, when i call on the toll-free number of flipkart on 16th sep 2019, then they told me i got my refund till 19th sep 2019. But i got mail on 17th sep 2019 that my request was cancelled.

I have attached mobile photos in pdf. So, you can check the quality of your product.

Now, flipkart doesn't respond to my any message, call and mails. Last on 27 sep 2019, got a mail related to my refund request, and that is "we got an info from delivery agency that box was shield."

Flipkart doesn't provide open delivery for this kind of items. So, how can delivery agency confirmed that box is shield pack?. But still i got above mail

I have all mails, messages, chats and call recordings which i have make to flipkart. The biggest proof: mi service center gives me the activation date (28-jan-2019) of that mobile by its imei number. Also, i have told this to flipkart as well.

I have gone through consumer court as well but one branch was asking to pay 10000 for file a case. And they don't provide guarantee that we will win the case.

Seller details:

Name: shri shyam mobile & accessories

Address: 3348, 2nd floor, gali no 3, christian colony, karol bagh, 3348, 2nd floor, gali no 3, christian colony, karol bagh, new delhi - 110005.

Gst number: 07badpk3125n1zo

Please help me against this fraud.

Looking forward to hear from you, team.

I order a phone from flipkart online on 30 sep 2019 and they promised the delivery date of 4 oct 2019 but after it is not delivered i am following up to get it delivered and they are giving a new date but yesterday they called me up and asked me to cancel my order. They have cheated me
It was ordered during festive offer discount and i bought this on no cost emi so i asked them to compensate the difference of amont of the phone by current rate plus bank penalty to cancel the emi and also compensate for delayed and creating trouble to contacting many times over phone and chat. This was purchase for an occasion to be gifted on 7 oct but due to non delivery i had to purchase from market at regular price. Where i was wrong to ask for compensate. Phone is not delivered yet

Transaction failed of order id od[protected] and the transaction amount 999 rupees. I was booking a boat rockerz 400 super extra bass bluetooth headset with mic 30th sep 2019 and payment was through the bank (Debit card) transfer and after i finished the payment by entering the otp, amount got debited and the order was not confirmed. Spoke with the flipkart team they said they did not receive the payment and discussed with the bank they said amount has been settled to flipkart, bank shared me the proof for the payment confirming that flipkart has received the amount. Customer care at flipkart said that amount will be credited to my account in 7 working days and today is 11th oct 2019 and my amount is not refund in my account.

I ordered saree shapewear from dermeida seller from flipkart. I selected size 38! See how he sent me! Its too small and not stretchable even. Product is non refundable! Unable to contact flipkart and unable to review and post pics on flipkart even! They shows you haven’t purchased it so not allowed to review it. Now i have left with no option! Flipkart dont provide customer care option.

Hi,

My flipkart account has been blocked-[protected]. There are pay later amount is due, needs to be paid soon or else fine will be added, its not my fault, i tried to contact flipkart customer care and gave lots of emails but no use.

Unblock my account so that i can pay it. Otherwise you people only issue legal action.

I called your customer care lot and gave lots of emails but no use. 10 october 2019 is last date of paying. Please unblock before that or else fine will be waived off

I am rajat mrinal,

Return id[protected]

Order id od[protected]

I have order a redmi note 7 pro from flipkart but due to some reason flikart has cancelled my order. I have pay 7299rupees from my debit card on 3rd of october but till now i did not recieve my refund. Flipkart customer care does not help me i am mentally harassed by flipkart. I am student money will be much matter for me. Please take a proper action against flipkart and provide my refund immediately. Its look like a flipkart makes fradualent with me.

My product was supposed to be delivered by 10th of this month now they are saying it will be delivered by 15th of this month. I told them i won't be there to receive my product on 15th coz i will be out of station. They simply said then your product will be canceled. Is this ur service. U people promise to deliver something on one date and then impose some other without thinking of the customers convenience...

Hello sir, i ordered refrigerator through flipkart and they delivered the same on sunday 6th october 2019, the product recieved to me was fully damaged from side and alot of scratches on front side, this was not acceptable, i have spent 34, 860 rs for the refrigerator and they game me scrap product, i have raised a refund request for the same and they told me a technician will visit and check for the issue, on 9th october technician visit was also done and they told me the same that this refrigerator can only be replaced, so i contacted flipkart for the same and they told me to wait for 24 hours, after 24 hours gone i gave them again a call and they told me that internal team is working to get the issue resolved, but till now remarks are not updated, seller hasnt approved my refund which they supposed to approve by 9th october and today is 11 october, everyday they are giving me same response that you should wait for 4 days and all, they gave deadline for today and i just called them and now again they gave a new time i. E for 15 october, this is not fair with the customer, there should be strict action on the seller, seller is not approving my refund request even after technician visit, please take a strict action against the seller and flipkart for mis-guiding the customers, i wont be purchasing anything again on flipkart, really they are trying to loot customers
My order id for flipkart :- od[protected]
My contact number :- [protected], [protected]
Item purhcased:- samsung 345 l frost free double door 3 star convertible refrigerator
Amount paid :- 34860
Refund still not approved by the seller

Hi

Ordered product on 1oct 2019 (Sony ps4 gaming console) and promised delivery date was 7oct 2019 but flipkart hasn't delivered the product till now.

On 6th oct : delivery person came but refused to deliver the product stating that he has not got the approval to deliver product.

Since than in continues touch with flipkart customer executive but not resolution given by flipkart.

Every time extending the delivery timeline by one extra day.

Promised date was 9 oct 2019 which got re-shifted to 10 oct and now 11 oct 2019 and not providing any reason for shifting the date.

Order id : od[protected]

For the Order ID - OD[protected]
my order has been cancelled without any prior notification.

I had ordered for a Men’s blazer from flipkart.com and as the site was showing the item as in stock, i made the payment ( rs. 2249 ) of the same through my debit card on 30th September, 2019. I received a confirmation to this effect saying the product will be delivered at my house address of delhi in few business days. However, after few days they sent a notification to me cancelling the order and mentioning that the payment will be reversed in my credit card account. They now claim that the said product is no more in stock.
They cancelled my order saying that the product is not available inspite of sending a confirmation to me.