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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1125

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H
hydsuper
from Bhimavaram, Andhra Pradesh
Oct 9, 2019
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Address: SREENILAYAM, NIZAMPET, Hyderabad, Andhra Pradesh, 500090

I have order the mobile on flipcart with exchange redmi 4 4GB/64GB. expected value is 3200 however executive is saying the value is zero..I have to pay additional cost.

Seems it is like fraud trasaction doing by flipcart to enable their business keeping exchange offer.

Thanks
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    A
    Aditya78
    from Bhopal, Madhya Pradesh
    Oct 9, 2019
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    Website: www.flipkart.com

    I bought a mobile from flipkart worth 9024inr because if the quality issues, i returned the product... They agreed to give me refund in my bank account... But, i didn't got the money even after 6 days... I called them... They said the seller has sent me a e-mail on which, i have to send them transaction details of my bank account... But, i didnt received the email... I changed my regestered email... And then again tried several times... I sent a screenshot to flipkart of minitransacton but they said, because of technical issue, they are unable to see the image... I asked them to give me another medium where i can show them the details... But they said there isn't any... I asked them the sellers email id so that, u can share them the image directly... But they denied
    Now, i am worried about my money
    Please help
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 10, 2019
    Flipkart Customer Care's response
    Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 30 Sep 19 and it should have been reflecting by now. Hence, we are closing this case from our end.
    Oct 10, 2019
    Updated by Aditya78
    No, the money isn't credited in the bank account...
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      Pradip Gorai
      from Mumbai, Maharashtra
      Oct 9, 2019
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      Address: Mahapatrapukur,kalimela,station road,bishnupur, 722122
      Website: Www.flipkart.com

      My account is deactivate now i want to reactivate the account. Please provide the link. Order placed: your order for hp u1 32 gb microsdhc... With order id od[protected] amounting to rs.339 has been received. You can expect delivery by tuesday, oct 15, 2019. Please provide me the link in my email. My email:[protected]@outlook.com. My phone no :-[protected]
      Flipkart customer support has been notified about the posted complaint.
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        J
        Jayesh Sengar
        from Ranchi, Jharkhand
        Oct 9, 2019
        Resolved
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        Resolved

        I have created flipkart account two years back with a mobile number. Few months ago i lost my mobile phone and the number.

        The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
        Please do suggest me to update my new mobile number to my flipkart account.
        Nov 23, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 10, 2019
        Flipkart Customer Care's response
        Hi,
        Thanks for getting in touch.
        We are sorry to inform you that we are unable to find your account details. Request you to share with us the account details or get in touch with our customer support number[protected].
        You can also check your order status here: http://fkrt.it/bqWLi~NN
        Hope to hear from you soon.
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          K
          kaizarbharmal131
          from Rajkot, Gujarat
          Oct 9, 2019
          Resolved
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          Resolved

          Address: Rajkot, Gujarat, 360002

          Have purchased the ifb washing machine on big billion day but as expected about the service flipkart is giving, has never satisfied with it.
          I wanted both the inlet pipe (Cold/hot) but it is not mention in any part of the product page that it is with both or is with single.

          My order details are as below,
          Od[protected]

          Ifb 6.5 kg water softener aqua energie, auto imbalance fully automatic top load silver (Tl-rds/rdss 6.5 kg aqua)
          Nov 10, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 10, 2019
          Flipkart Customer Care's response
          Hi,
          We're sorry to hear that you're facing issues with your IFB 6.5 kg Water softener Aqua Energie, Auto Imbalance Fully Automatic Top Load Silver.
          We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out.
          Your kind understanding is appreciated.
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            P
            Priti Kedawat
            from Mumbai, Maharashtra
            Oct 9, 2019
            Resolved
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            Resolved

            Flipkart I am completely frustrated with your services . I have done multiple contact regarding my payment which has been done on 25th July for Redmi 7A but it got failed for order placing but payment has been done for 3 times from credit card for 18000 But it was acknowledged that it has not been claimed by Flipkart.. I have shared bank statement with merchant Flipkart for 5999*3 with reference number, which has been done successful at Merchant end only, Bank will revert only when Flipkart will refund the amount.

            There is no customer email id for sending emails for synchronization. Your customer services are not up to the mark. Please Provide better services in less time.
            Nov 11, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 10, 2019
            Flipkart Customer Care's response
            Hi,
            Thanks for getting in touch.
            We are sorry to inform you that we are unable to find your account/order details. Request you to share with us the order details or get in touch with our customer support number[protected].
            You can also check your order status here: http://fkrt.it/bqWLi~NN
            Hope to hear from you soon.
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              P
              prasanthyuvi
              from Gudalur, Tamil Nadu
              Oct 9, 2019
              Resolved
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              Resolved

              I have ordered a samsung level u headset on 30.09.2019. I have selected to deliver it to my address. Expected delivery date to my address to 07.10.2019. But i have received emails from flipkart for collecting the same from their pick up stores from 04th oct 2019. The pickup store is 20 km away from my location. Then my order has been automatically canceled by flipkart due to the delay from their side. Then the beauty is, i have to wait for another ten days for my refund. Now, if the same case happens for 1, 00, 000 people with a minimum of 1000 rupees. Total[protected] rs, unnecessarily holding the people's money and rotating for their cash flow. This issue shall be seriously looked into.
              Nov 10, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 10, 2019
              Flipkart Customer Care's response
              Hi Abhishek ​​​​​​​​​​​​​​​​​​​
              We are sorry to let you know that your order for this order ID OD[protected] has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 07 Oct 19 and it will be reflected by 07 Oct 19. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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                C
                chenna krishnan
                from Chennai, Tamil Nadu
                Oct 9, 2019
                Resolved
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                Resolved

                Address: 246B, 4TH STREET, YESHWANTH NAGAR, MADAMBAKKAM, Chennai, Tamil Nadu, 600126

                Pls refer enclosed image.
                I have ordered a led no tv 55 inch & accordingly tv delivered on 01.10.19. Since more than one week left tv installation has not been done. I contact r with customer care daily. But it is regretfully informed that they promised we send tomorrow. It is not possible the customer day to day follow for installation it's their duty. Once delivered with in 3 days they insta tv automatically. It seems very very bad for flipcart.
                Nov 22, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 10, 2019
                Flipkart Customer Care's response
                We will revert on it.
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                  D
                  Depurishi
                  from Delhi, Delhi
                  Oct 9, 2019
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                  Address: New Delhi, Delhi

                  The person named kanhaiya comes to deliver the led uses wrong language with me and without any regards finding the unnecessary mistakes in the product which he had to replace. He shows nuisance. He troubled the customer alot. I'm very upset with flip kart team as they give trouble to customer. I m never buy anything from flip kart and say to others not to buy anything from flip kart. I'm deeply upset with flip kart.
                  Flipkart customer support has been notified about the posted complaint.
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                    M
                    Maheshdev65
                    from Delhi, Delhi
                    Oct 9, 2019
                    Resolved
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                    Resolved

                    Address: Pune, Maharashtra

                    I have ordered puma shoes from flipkart on 29th september. Not yet delivered the order though i am living in city like pune. When i am trying to track the order it's shown that delivery is expected on october 3rd..!! What is wrong with your app platform.. So i enquired several times with your customer service representative. Every time they used to say will solve within 24hrs.. Now several days gone like that. What should i do?? Please help.
                    +1 photos
                    Nov 19, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 10, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
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                      S
                      sidnyk
                      from Pune, Maharashtra
                      Oct 9, 2019
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                      Address: Pune, Maharashtra, 411036

                      Order id - od[protected]

                      Hello sir
                      A replacement request has placed on 3rd nov 2019 against flipkart order no od[protected] on the basis of device overheating, unusual vibrations while on a call and screen non functioning. This request has made within 48 hours of product delivery with the concern of flipkart customer service team. Then a technician visit has scheduled on 4th nov 2019 to solve the issue but he denies to accept it which leads to replacement rejection. On the same day again i raised a complaint with id - in[protected] on the basis of device issues and improper review by the technician. And i was promised to get the issue to be solved by 7th nov 2019.
                      But till now i do not find any cordiality from flipkart on behalf of this issue. Two more days be like this and then i cannot even concerns the problem since the policy of flipkart will be over. I have paid the justified amount for the device and getting a defective one. Since this is an e-commerce platform, flipkart is taking the advantages of defective products and denying the replacement policy. So kindly look into my issue and take action on such backstabbing activity. Hoping your positive response. Thank you.
                      Flipkart customer support has been notified about the posted complaint.
                      Oct 09, 2019
                      Updated by sidnyk
                      Hello sir
                      A replacement request has placed on 3rd Oct 2019 against flipkart order no OD[protected] on the basis of device overheating, unusual vibrations while on a call and screen non functioning. This request has made within 48 hours of product delivery with the concern of flipkart customer service team. Then a technician visit has scheduled on 4th Oct 2019 to solve the issue but he denies to accept it which leads to replacement rejection. On the same day again I raised a complaint with id - IN[protected] on the basis of device issues and improper review by the technician. And I was promised to get the issue to be solved by 7th Oct 2019.
                      But till now I do not find any cordiality from flipkart on behalf of this issue. Two more days be like this and then I cannot even concerns the problem since the policy of flipkart will be over. I have paid the justified amount for the device and getting a defective one. Since this is an e-commerce platform, flipkart is taking the advantages of defective products and denying the replacement policy. So kindly look into my issue and take action on such backstabbing activity. Hoping your positive response. Thank you.
                      Verified Support
                      Oct 09, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Oct 11, 2019
                      Updated by sidnyk
                      Technician visit has scheduled from flipkart on 10th Oct 2019 after the registration of complaint. But he denies to accept the truth like the vibration issue and screen lagging and cannot even find out weather it is a software issue or hardware issue. Rather advised me to reset the device to factory mode and closed the ticket. I am really dissatisfied with the product performance, the service provided by flipkart and the seller. I have no idea how to deal with flipkart and the seller in case the product received is defective as they denies to accept the replacement policy and may be this is the way to drain out the defective pieces. And now it is up to consumer forum for a consumer rights. Thank You.
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                        M
                        Mayank28
                        from Delhi, Delhi
                        Oct 9, 2019
                        Resolved
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                        Resolved

                        Address: Sonipat, Haryana, 131001

                        I purchased a realme 5 phone during big billion days from flipkart on 2nd october 2019, the product came on 5th october and the delivery executive refused to accept the exchange of my product. My issue is as per rejection policy mentioned on website, my phone doesn't qualify for exchange rejection. Although i asked to pay minimum amount eligible for exchange, but it is rejected and order cancelled by flipkart.in name of exchange flipkart is just showcasing big amount of orders received. But in actual wishmasters are not delivering properly as per policy guidelines. This is all is leading to lot of wastage of time and resources of customer like us. They should clearly mention in policy all the details. I am attaching policy for rejection as mentioned on website. Please help to get product delivered.

                        Order no: od[protected]
                        +2 photos
                        Dec 4, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 10, 2019
                        Flipkart Customer Care's response
                        Hi, ​​​​​​​​​​​​​​​​​​​
                        We are sorry to let you know that your order for Realme 5 (Crystal Purple, 32 GB) has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 08 Oct 19 and it will be reflecting in your account by 18 Oct 19. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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                          P
                          Paramjeet06
                          from Jaipur, Rajasthan
                          Oct 9, 2019
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                          Address: Lucknow, Uttar Pradesh, 226010

                          Hi, the refund of my order id-od[protected] is not provided yet by flipkart. I have chased them in many ways, social media and on call but the shameless company is cheating us. They have not refunded my amount of rs 15, 999 and on complaining my account is blocked. I followed up for unblocking my account but they don't reply. I stopped purchasing from them and moved to myntra and amazon.

                          They are fraud and never attend customer complaints. I am flipkart plus member but no use.
                          Flipkart customer support has been notified about the posted complaint.
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                            Y
                            Yeshey777
                            from Mumbai, Maharashtra
                            Oct 9, 2019
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                            Address: MCTE, Indore, Madhya Pradesh, 453441

                            I have received different brand of phone... I ordered samsung s9 plus and received realme 5 pro... I have even raised complain to flipkart and my replacement request has been cancelled thrice... I'm not receiving any mail from flipkart and they are not informing me why my replacement request is getting cancelled... I have proof too that flipkart has caused the blunder as there is a different address inside the outer packaging... Inside there is different address... Even on the outer package, flipkart has pasted my address on top of someone else...
                            Flipkart customer support has been notified about the posted complaint.
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                              A
                              aarun9100
                              from Sultanpur, Uttarakhand
                              Oct 9, 2019
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                              Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India, 560103

                              I purchased laptop:
                              Asus fx503 core i7 7th gen - (8 gb/1 tb hdd/windows 10 home/4 gb graphics) fx503vd-dm111t gaming laptop on 27 may 2018 with 2 years onsite warranty from flipkart. Order id on flipkart was: od[protected]. It turned out from day one that the laptop has issue with the battery and its getting discharged while powered on and connected but also when it is shut down state. So i complained to asus and subsequently reviewed the purchase on flipkart as it is provided by flipkart to do so with utmost generous words but truthfull and what i faced but instead of publishing the review the flipkart customer care didn't allowed it to be online and instead sent me emails to backdown with that review and not to publish negative feedbacks about the crap laptop which they were selling on their online portal. So beware of flipkart and its customer care as it is helping crook and fraudsters to sell unreliable products at hefty prices to the innocent customers. Help me reach out to consumer care to highlight this cheating as i have faced multiple such issues with flipkart and its vendors. Shame on them.
                              +2 photos
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 10, 2019
                              Flipkart Customer Care's response
                              Hi,
                              Thanks for contacting us.
                              Thank you for confirming that your issue has been resolved now you will be able to see the review. Hence, closing the complaint from our end.
                              Hope this helps.
                              Oct 10, 2019
                              Updated by aarun9100
                              when will flipkart stop selling fake and fraud brand like ASUS on its website? ASUS is not respecting its warranty or service contracts and behaving like a total fraudster company so it is worthwhile to observe the actions of flipkart to save its customers from such fraudsters and its reputation too. Or may be flipkart will continue helping inferior quality and crooks companies like ASUS and share the loot with them. Grow up and don't be an ### courier company. I raised many service requests with ASUS in the last one year and none of them were processed or respected in anyway.Even the ceo link for complaints is no use. So why are you helping them and allowing your customers to get looted and also aiding by suppressing truthful facts / reviews about Inferior quality products and fake promises of CUSTOMER CARE from ASUS side.
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                                M
                                mohit shrivastava 48
                                from Indore, Madhya Pradesh
                                Oct 9, 2019
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                                I have place orders on big billion days. Now it has been canceled without informing me. It says they cant deliver it in my area, if they cant deliver it they should have tell this at the time of my order only. My time has been wasted in search of products and they are cancelling orders again and again without consulting me. I have talk to customer care but they were unable solve issue.
                                Flipkart customer support has been notified about the posted complaint.
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                                  V
                                  Vijayakumar Manivannan
                                  from Delhi, Delhi
                                  Oct 9, 2019
                                  Resolved
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                                  Resolved

                                  Address: 604403

                                  Flipkart has delivering a product which is used by someone and returned. It was not properly packed. Seal was damaged..

                                  When ever you are delivering a product you should have some business ethics to follow.

                                  You people don't have any mechanism to check is seller delivering a good product..?

                                  We are not fools to get the product which is used by you people for sometime and you get new products then you sell this product in name of big-billon sale..

                                  Is money your motive or what? There are lot of business to get the money.. Dont waste our time..
                                  Nov 13, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 10, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    R
                                    from Bengaluru, Karnataka
                                    Oct 9, 2019
                                    Resolved
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                                    Resolved

                                    Address: SMONDOVILLE, NEOTOWN CITY,, 560100

                                    I had rdered a sound bar from flipkart during sale. And waiting for product from 1 week. Money deducted long back i have not received the product till now. Not getting any input from retailnet and flipkart. Flipkart is just saying wait for 24 hrs when ever i am calling. Please help me on this feeling like i have been cheated by retailnet and flipkart
                                    +1 photos
                                    Nov 26, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 10, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      A
                                      Amaze 03021
                                      from Surat, Gujarat
                                      Oct 9, 2019
                                      Resolved
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                                      Resolved

                                      Address: Vadodara, Gujarat, 390009

                                      I had purchased motorola 55 inch tv from flipkart and they assure me that installation will be done at 6th october, and the technician has come at my house he opened the tv and told me that i need to make space in my wall as there was one electric board in my wall, after that he gave me one alternative for not to change the board just purchase one movable stand from him it was 2550 rs but i was not agreed to buy that, he left and told me after i move the board call me i will be there for installation, within half an hour i have moved the board and ask him to come and install the tv but he just wants to know whether i want to buy that movable stand or not, i asked him no and he told me that i am coming after half an hour, but after that he didn't received my call, flipkart guyz again assigned me another technician at 7th october and till date he didnt turn up.
                                      Oct 10, 2019
                                      Complaint marked as Resolved 
                                      Flipkart and Jeeves apologizes me and installed my TV properly, Thank you for your support consumercomplaints.in it has been really helpful.
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 09, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        Rounak Parpyani
                                        from Bhopal, Madhya Pradesh
                                        Oct 9, 2019
                                        Resolved
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                                        Resolved

                                        Address: Dehradun, Uttarakhand, 492001

                                        Order id-od[protected]
                                        Hello sir i had ordered a product on 20 sep bt till nw my product has not been shiped yet whenever i cll in customer they only use to say they are forwarding my compalin bt till nw i haven’t got any proper response from them as i already paid 38429 for tht product nd that product has gone out of stock plzz help me to get tht product
                                        +1 photos
                                        Oct 9, 2019
                                        Complaint marked as Resolved 
                                        They had done nothing only said tht they are forwarding my complain vll contct me soon
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 10, 2019
                                        Flipkart Customer Care's response
                                        We will revert on it.
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