Claimed

Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
Complaints 47285
Resolved
25494
Unresolved
21791
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 1125

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
mohammed.najam
from Hyderabad, Telangana
Oct 13, 2019
Resolved
Report
Copy
Resolved

Address: 500065

I have ordered samsung 32 liters oven from flipkart on 2nd october 2019 with order number od[protected]

The order was supposed to be delivered on 12 and yet it is not delivered. I called customer care and no one know the actual status for the order and they have extended the delivery date by more one week. Also, no delivery was attempted on 12 but they have updated the status as delivery attempted but unsuccessful. If flipkart cannot handle the orders they should not accept it or should not commit the date on which they cannot deliver the service.
Nov 14, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2019
Flipkart Customer Care's response
We will revert on it.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    Blamikj kumar
    from Delhi, Delhi
    Oct 13, 2019
    Report
    Copy

    I have to cancel my return request for my order number because I was facing some problem with mobile but now it is fine and working smoothly.

    So please cancel my replacement request for this order.my order perfectly alright.I don't want to replace it.


    So you kindly help me.
    Tank you
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Azar007
      from Mumbai, Maharashtra
      Oct 13, 2019
      Report
      Copy

      Website: www.flipkart.com

      I order a product it is cancelled by seller i order that product again and again it was cancelled again and again after that i got a mail from flipkart you no longer able to login because cancellation of products is very high i called customer care so many times they say unable unblock your account and your money is not refundable i have a 3000 rupees gift card in that account please unblock my account
      Flipkart customer support has been notified about the posted complaint.
      Oct 13, 2019
      Updated by Azar007
      Phone number : [protected]
      Mail: [protected]@gmail.com
      Verified Support
      Oct 14, 2019
      Flipkart Customer Care's response
      Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details or account details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
      Oct 20, 2019
      Updated by Azar007
      My account phone number [protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Anil Waghamode
        Oct 13, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: ROOM NO 873 SANE GURUJI NAGAR, SAI BABA TEMPLE, BACK OF DISHA HOSPITAL, ghatkopar west, 400084

        I ordered washing machine with dryer of marq on 4th oct. And payed with bajaj emi option. Order id : od[protected]. Fedex economy prepaid[protected]. As per delivery date is given 7 oct. Till date 14 oct they have not delivered, customer care people giving me extended dates. From today morning flipkart is called me twice to cancel the order. And reorder it. I checked site now it not delivering to my pin which is in mumbai 400084, and it's price also increased by 3500rs.
        I just want my product as soon as possible.
        Nov 16, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 14, 2019
        Flipkart Customer Care's response
        We will revert on it.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          E
          Er Rajnikant Sapavadiya
          from Vadodara, Gujarat
          Oct 13, 2019
          Resolved
          Report
          Copy
          Resolved

          I am flipkart first customer and order an ac on date 01 oct 2019 however received ac on date 09 oct 2019also in my order menu shows installation and demo on date 10th oct 2019 and today is 13th but installation of my ac not done. However no any information about my installation. I frequent contact flipkart customer care from last three days but no any solution and no any such date of installation.
          My order id is od[protected].
          Also as on date no any clarification about my installation and one more problem is that i have available upto 14th date after that date i am not available for 1 month so finally i decide to return it but in return option no any such option available like want to return due to installation not done on time.
          Nov 20, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 14, 2019
          Flipkart Customer Care's response
          We will revert on it.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Saurabh Kadyan
            from Mumbai, Maharashtra
            Oct 13, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: House No 517, Jeevan Vihar, Kunjpura Road, Karnal, Haryana, 132001

            I placed an order for god of war ps4 game on 6th oct 2019. I got the different product named just cause 4 instead of the demanded cd on 13th oct 2019. When contacted with customer care on 13th oct 2019, they refused to replace it. Hence, i should be supplied with the desired cd in lieu of different cd recieved as per my order at the same price. This is fault at your end.

            Hoping for the needful to be done.
            Nov 17, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 14, 2019
            Flipkart Customer Care's response
            We will revert on it.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              PINAKIN KAPADIA
              from Mumbai, Maharashtra
              Oct 13, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: 35, Sutariya Society, Outside Shahpur Gate, Ahmedabad, 380004

              What is this which is mentioned in the screen shot.
              Ur company not fulfilled the condition which is mentioned in this pic.
              My phone has little dent on edge so i m told to reduce the exchange amount to rs. 2050 which is mentioned by ur company in this pic or in ur application.
              I[censored] don't do the same then why ur company declared this kind of declaration of exchange the phone.

              Please reply asap.
              Regards - pinakin kapadia
              Mob - [protected]
              Nov 16, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 14, 2019
              Flipkart Customer Care's response
              We will revert on it.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                Jiwan Jain
                from Indore, Madhya Pradesh
                Oct 13, 2019
                Resolved
                Report
                Copy
                Resolved

                Address: 02, Mahakal Treasure, Near Muni Nagar Talab, Sanwer Road, Ujjain, Madhya Pradesh, 456010

                I purchase nubia red magic mobile phone from flipkart order id od[protected] price 35299 rupees.
                This mobile is very horrible product i am very tired to do restart it again & again.
                When i use mobile hotspot, internet always gone within 4-5 minutes, many times my mobile goes hang position.
                Many times network not working. Massages not come when i restart it then massages comes. I do complaint many time to flipkart but always they say we are try to resolve your issue and when my return period is over they say to me go mobile service center. But my phone is new brand and
                It is faulty product why i go for service center.
                Please do help me.
                Nov 14, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 14, 2019
                Flipkart Customer Care's response
                Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  praveen kumart
                  from Mumbai, Maharashtra
                  Oct 13, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: no.11 sai ram nilaya,siddeshwara layout,sidedhalli, near siddeshwara temple, 560073

                  Order id - od[protected]

                  I haven't received the product yet but it shows that it has been delivered. I've tried contacting customer support but didn't get any resolution. I;ve already paid for the order. Flipkart is just trying to rip off thousands of rupees from me. The customer support says that my issue will be resolved within a few days but i never get a response after that.

                  I would like immediate refund of my amount and some extra compensation for all the time i had to waste.
                  Nov 22, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 14, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Pravin Gareta
                    from Ahmedabad, Gujarat
                    Oct 13, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Ahmedabad, Gujarat

                    I had ordered the realme xt phone from flipkart on big billian day sell on 2nd october-2019. On flipkart app it shows me that my order is going to delivered on 10th october. So i am waiting for my order on 10th october.

                    I also got call from flipkart delivery boy on 10th october morning that he should delivered the order on same day. But till evening i don't get delivery so i called the flipkart deliver ahmedabad number around 4:00 pm same day for delivery status then they told me that we had a lots of load right now so we could not delivered it today but we will deliver it on friday but friday i am not available so i told them can you please deliver it on saturday then they told me that it is ok we will able to deliver on saturday 12th october.

                    I also got message from flipkart that my order is for out for delivery on 12th october. So i am happy and waiting for my delivery but i don't get any deliver till afternoon so i called the flipkart deliver number for status. They again told me that your home is not in our route so we can't be deliver it today but we will be delivered it sunday 13th october.

                    Same cycle goes for sunday and i got message from flipkart that your order is cancelled. We called to flipkart customer care but they only says sorry and try to do some excuses.

                    My point is that if you are not able to deliver then why you taking order in first place.

                    Flipkart ahmedabad number is: +91-[protected]
                    I am having conversation with this number.

                    I do have conversation recording that done between me and flipkart delivery person.

                    I feel cheated by flipkart because they even not attempted delivery to my home and cancelled the order.

                    Any help is appreciated.
                    I am attaching conversation of 10th october and 12th october.
                    Nov 15, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Oct 13, 2019
                    Updated by Pravin Gareta
                    I am not able to update the audio recording but i do have it.
                    Oct 13, 2019
                    Updated by Pravin Gareta
                    My Orders ID is:

                    OD[protected]
                    Verified Support
                    Oct 14, 2019
                    Flipkart Customer Care's response
                    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      kvsr108
                      from Hyderabad, Telangana
                      Oct 13, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      I ordered table in flipkart with order id od[protected] on 28th september n got delivery on 2nd october. Installation is scheduled for this product on 3rd october. I tried to contact flipkart team several times but they said wait for 2 more days. Today is 10th day after product delivery still no response from flipkart. I escalated the issue but nothing happened.
                      The worst service from flipkart.
                      Jan 2, 2020
                      Complaint marked as Resolved 
                      One of the worst service, you need to followup continuously at-last a month to get the service. I recommend to reconsider before placing order.
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 14, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Oct 16, 2019
                      Updated by kvsr108
                      When can I expect the response.
                      Oct 16, 2019
                      Updated by kvsr108
                      Since last few days my installation is rescheduled without any information. Return date passed without Installation. Didn't received any call regarding the Installation till now.

                      Oct 17, 2019
                      Updated by kvsr108
                      It's became every day routine for me, such a useless service.

                      Verified Support
                      Jan 03, 2020
                      Flipkart Customer Care's response
                      Hi, We would like to inform you that we tried reaching you on your registered number 88****8900 on 29 Oct 19 at 04:30 PM but we were not able to reach you. We have sent a mail in your registered email Id, if you want us to reopen the case, kindly revert on the same mail.
                      Jan 03, 2020
                      Updated by kvsr108
                      Dear team,
                      May be you don't have any work, but we need to do our job. So i can't wait months for these petty support and calls from you.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        from Delhi, Delhi
                        Oct 13, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 560102

                        These guys are looking for complete new phone at the time of exchange please check the recent attachment by your delivery guy (Issue: in[protected]c18086) stating there is dent in my phone. Which i can not considered at all. I waited for 10 days for the new phone and the day of delivery you are giving excuse and trying to take extra money which is not at all accepted. I am going to cancel all my orders. I think amazon is far better. I could have order from there itself.

                        I think if this phone is not acceptable as per your policy then kindly remove the tag of exchange policy from your portal and don't try to make customer fool stating exchange offer and later asking for extra money giving some nonsense excuses.
                        Nov 15, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 14, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          PHAli
                          from Kolkata, West Bengal
                          Oct 13, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Bangalore, Karnataka

                          Md ali
                          1:00 pm (1 hour ago)
                          To report. Phishing

                          Sir/madam,
                          This is to inform that i have found 03 (Three) transactions which is totally unauthorised, unwarranted and without my knowledge but which are paid to you people the details of which are given below :-
                          13 oct 2019 - to transfer-inb flipkart - [protected]igah fgjch1 transfer to 459-3, 646.00 -
                          13 oct 2019- - to transfer-inb flipkart - [protected]igah fgjntransfer to[protected], 645.00
                          13 oct 2019- - to transfer-inb flipkart - [protected]igah fgjvtransfer to[protected], 196.00
                          These above transactions are not made by me and i am totally unaware but when i got a message from my banker i came to my notice.
                          Therefore you are request to urgently block this transactions and delivery of the goods if made proposed to deliver and arrange to credit my account. I am also planning to report this case to cyber crime
                          If not responded properly.
                          Thanking you in anticipation. My bank details are as follows:-
                          A/c holders name - md phool hasson ali, kolkata
                          Nov 16, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 14, 2019
                          Flipkart Customer Care's response
                          Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            kaushambi
                            from Mumbai, Maharashtra
                            Oct 13, 2019
                            Report
                            Copy

                            Address: village post sothara sirsaganj firozabad up, Firozabad, Uttar Pradesh, 205151

                            I have got an expired product i guess
                            It caused allergy on my face. I m facing a lot of problems because of this mistake made by you..
                            Flipkart is known for its good services and such cheap things are not expected from you..
                            I m paying so much on medication as well. Due to this..
                            I have got fungal infection and allergy on my just because of few applications.
                            U guys need to be careful about the products u r sending to the customers..
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 14, 2019
                            Flipkart Customer Care's response
                            Hi, We are sorry for the trouble caused. We would like to let you know that the seller's returns policy does not allow returns in this case. Please click on the below link to know more about sellers' returns policy.https://bit.ly/2wk3uXK. Your understanding is appreciated.
                            Oct 14, 2019
                            Updated by kaushambi
                            that's alright but there must be something that must be done in exchange of this fault.. the trouble i am facing is so much..
                            i am paying a lot of medication charges.
                            u guys have to be really careful about your products..
                            Oct 14, 2019
                            Updated by kaushambi
                            what nonsense is the solution u have provided to my problem. I'm not going to trust flipkart anymore...
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Pooja Mandrekar
                              from Mumbai, Maharashtra
                              Oct 13, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Colvale koniwada, 403513

                              Today i returned one product which was ordered two days back. To be honest i don't like the product so i returned it.. And the wishmaster who's name was amit tari said something very insulting to me. Please guide your people how to speak to the customers specially to the ladies. He doesn't have manners. And i request you'll not to courier any of my product to him.
                              Nov 14, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 14, 2019
                              Flipkart Customer Care's response
                              Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID or order ID in order to assist you further. Hope to hear from you soon.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Prabu Veyron
                                from Mumbai, Maharashtra
                                Oct 13, 2019
                                Report
                                Copy

                                Website: Flipkart

                                I have order asus rog phone 2 in flipkart on 3rd oct 2018 the estimated delivery they given is oct 12th. Still today oct 13th the item is not even packed and shipped. I contacted the customer care people and they simply said cancel the item that ordered. I need to know why the order is not delivered in the correct time. The issue i am with i stressing me out and i need my order immediately.
                                same happening here wit TRUENET COMMERCE seller . no proper ans from flipkart team ... waiting fr 2 weeks
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sumenthiran Sr
                                  from Mumbai, Maharashtra
                                  Oct 13, 2019
                                  Report
                                  Copy

                                  Address: 600095

                                  I have places an order for asus rog 2 on 3rd of october till now its showing that the seller is processing the order. And when i call the customer care on flipkart their rsspimnce is not satisfying and they are saying the same thing that they have no data about it. And i want it to be resolved as soon as possible it's been 10 days and no improvement for my product
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 14, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Oct 14, 2019
                                  Updated by Sumenthiran Sr
                                  That's all I have been hearing for the past ten days. We will revert
                                  Oct 16, 2019
                                  Updated by Sumenthiran Sr
                                  How many days yet you want to get the product delivered a life time?
                                  That's all I have been hearing for the past 10 days
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    devdivyam
                                    from Delhi, Delhi
                                    Oct 13, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 3066/5A street no 10 near Raunak parlour Ranjit Nagar, New Delhi, Delhi, 110008

                                    Sir mera pahla account flipkart par [protected] np se tha but flipkart ne isse block kar diya or kaha ki apke account me jyada return kiya gaya he isliye apka account block kiya gaya he or apko dusra account banana padega fir koi dikkat nahi ayega... Sir mene dura account banaya [protected] no se iss account me mene only 1product return kiya he or baki sare product buy kiya he... Or ajj yani 13oct 2019 ko flipkart ne iss account ko bhii block kar diya he or me ab login nahi karpa raha hu... Please help... Or ye mera call bhi nahi utha rahe he... Iske bad me abhi consumer forum me bhii inka complain karunga agar ye nahi sunte he too... Please solve my issue as soon as possible and call me on this no [protected]
                                    Dec 5, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Oct 13, 2019
                                    Updated by devdivyam
                                    Date of incident - 13oct 2019
                                    Client number - [protected]
                                    Desirable solution - unblock my Account which created through this no [protected]
                                    Oct 13, 2019
                                    Updated by devdivyam
                                    Sir mere pass flipkart ke customer care ka recording he jisme unhone khud kaha hee ki isme apki koi galti nahi he ... Ajj hee bat ki he ...sir recording ko apko dene ke liye muje mail chahiye ...iss par nahi ho paa raha upload
                                    Verified Support
                                    Oct 14, 2019
                                    Flipkart Customer Care's response
                                    Hi, We'd like to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Kiranpoojary
                                      from Mysore, Karnataka
                                      Oct 13, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Dakshina Kannada, Karnataka, 575016

                                      I had ordered total 6 products on october 1, 2019 using 15% discount for buying more than 4 products. Three products are delived by ekart. And two products were assigned to ecom express for the delivery. On oct 10 i received msg from ecom express that my products are out for delivery. After 30 minutes i got another msg that delivery failed as i rejected it. I did not receives any call nor they came my home for the delivery. So i fried to call the wishmaster, but it was giving invalid awb number error. So i contacted flipkart and they said my product will be delivered within 2 daya. Now i could see that my shipment is returned and order cancelled by the seller. Flipkart is not ready to help and they telling me to place a new order. But i want those 2 products at the same price i paid on oct 1st. My awb number is [protected]
                                      Nov 15, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 14, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sulaimans
                                        from Hyderabad, Telangana
                                        Oct 13, 2019
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: 500008

                                        I placed order during the last day of sales that was 04 oct 2019 and delivery was schedule on 12 oct 2019... I got delivery at 12:15pm

                                        When i unboxed and found out that the cooler was completely refurbished / renewed can easily found scratches etc... Also when i switch cooler then water pump also is not working at all, then immediately within 30 minutes i raised complaint (12:45pm) and ask for return immediately

                                        They agreed and given schedule is 15 oct 2019 for replacement but im afraid again they will supply me the same refurbished items... And getting delay

                                        I asked flipkart customer service kindly let me choose other model with the same supplier and the difference amount i will paid but they are confirming i will get same model replacement..

                                        But i dont want same model again since i have bad experienced, so kindly cancelled the order completely or allow me to buy new model and the difference if any i will pay.

                                        I think this is a punishment being flipkart customer.. For just buying online from 04 oct 2019 to 15 oct 2019

                                        Kindly find attached commercial invoice and credit note for return

                                        Therefore, kindly look into matter to resolve immediately
                                        Oct 31, 2019
                                        Complaint marked as Resolved 
                                        Closed matter
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 14, 2019
                                        Flipkart Customer Care's response
                                        Hi, We are happy to inform you about your replacement of the Bajaj COOLEST FRIO Room/Personal Air Cooler has been approved by the seller. We would like to let you know that the courier service provider has confirmed the pickup and delivery of the product from your address by 15 Oct 19. The seller will ship the replacement to you via the courier service provider and this will reach you by 15 Oct 19. You can also check your order status here: http://fkrt.it/bqWLi~NN.
                                        Oct 14, 2019
                                        Updated by Sulaimans
                                        Why are you happy your seller is giving free of charge?
                                        Why he didn't delivered brand new earlier ?
                                        I think both seller and flipkart both are involved in this issue otherwise why you get happy? And make sure this time deliver new brand regards
                                        Oct 15, 2019
                                        Updated by Sulaimans
                                        Dear Flipkart,

                                        I am really very disappointed,

                                        As i said earlier, again the supplier deliver the damaged product with the lot of scratch on body and as well loose fitting as attached photo in front of your wishmaster i opened and we both checked and found the issue and i returned the old cooler and new cooler both.

                                        Gentlemen, please try to put yourself in my shoes and feel the trouble we are facing, i never purchased online items except with the flipkart because flipkart give assurance and always sell branded items with good price but i was wronged.

                                        kindly look into this matter seriously and kindly refund the amount immediately...
                                        Oct 16, 2019
                                        Updated by Sulaimans
                                        No action or response yet I'm going to lodge a complaint with consumer court and concern ministry within 24 hours
                                        Oct 16, 2019
                                        Updated by Sulaimans
                                        Kalyan Krishnamurthy


                                        @_Kalyan_K
                                        Oct 22, 2019
                                        Updated by Sulaimans
                                        still no update
                                        Verified Support
                                        Nov 01, 2019
                                        Flipkart Customer Care's response
                                        Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 25 Oct 19 and will be reflected on your account by 06 Nov 19. Hence, we are closing this case from our end.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit