Flipkart Complaints & Reviews

Transaction failed of order id : ff[protected], and the transaction amount 75634. I was booking a flight ticket on 19th sep 2019 and payment was through bank transfer and after i finished the payment by entering the otp, the screen froze at payu screen and did not redirect to the flipkart page, amount got debited and the ticket was not confirmed. Spoke with the flipkart team they said they did not receive the payment and discussed with the bank they said amount has been settled to flipkart, back and forth am getting these two replies from both the people. Bank shared me the proof for the payment confirming that flipkart has received the amount. Customer care at flipkart said that amount will be credited to my account in 7 working days and today is 10th oct.

I ordered oppo f11 pro from flipkart on sept 30th 2019 in exchange for my
Oppo k1 which was bought with the flipkart buyback gaurantee through which
I availed 18300 exchange value and rest 1740 i paid online. My order no. Is
Od[protected]. I have been calling the customer care since a week
And more still their is no reasonable response from your end. Since a week
They are saying we have noted down your feedback and its being escalated to
The concerned team. One said we are the delay team you just cancel your
Order there is no reason from our end another one said i'm from concerned
Team and said the same but noone with a proper resolution. They asked me to
Cancel my order i have no problem doing that but when i tried to cancel the
Order there is a fine of 1200 rupees for cancellation imposed on my buyback
Value. The seller is a flipkart assured seller then you must be able to
Contact him and the company flipkart claims buyback gaurantee as such and
Provided no resolution too. If consumer can't avail the service they
Shouldn't show that up as a gaurantee. Using the word gaurantee for
Marketing strategies is an offence when flipkart can't fulfil it. If you
Want to cancel my order then do it from your side i'm not taking this 1200
Rupees loss and why should i, you are responsible for it.

I was ordered a laptop on 30 sep 2019. The first date of delivery is before 8th oct and then after 2 days the date was changes to 11th oct. I was booked a tickets of 9th oct to go out of station. There is a loss of 6000 of my tickets. What is this and then there is email from flipkart on 8th oct that your order is deliver on 9th oct but today is 10th oct and order is not delivered yet what is this? I complaint many times to flipkart but there is no response about my product. I requested you to please give me tickets money to me

Dear team,
I purchased fully automatic machine from you but when i received it is semi automatic and totally repaired nd not working properly. Also share video with your technician. I already use semi automatic then why i purchse from you why you give me wrong product if i paid advance amount to you. I trust on flipkart that's why i gave you advance payment. But you guys harrassing me so much. So its my request to please refund my amount soon. Other wise i will take legal action.

Pathetic experience

Hello Sir
My order phone oppo F11 pro date 08/10/2019 time 11:11 pm Oder I'd: 20191008 [protected] did and online payment by paytm 3999 Rs. but no updates. I think hi is cheats me please sir refund my money

I had ordered creative speaker from flipkart on 29th of sep 2019 and delivery date was 4th of oct however they failed to deliver the same and the customercare ensured it will get deliver by 9th of oct but on 10th they cancelled the same without giving any update.
Rediwala's are better than flipkart. Wasted my time, screwed precious moments mentally.

My concern is why they are running their business if they don have better customer service moreover their customer service has no escalation matrix.

I have ordered realme 5 from flipkart on[protected] and the promised delivery time was on[protected]. But the product is not delivered by the date and after i raised complaint the gave me updated date as[protected]. On[protected] i got message from ecom executive that they are out for delivery of product. But i haven't got my product yet. What kind of service is this. I tried to contact your customer care and nobody is responding. I have never experienced such a bad service from flipkart.

I have ordered mobile phone - realmext 125 gb, 8 gb ram with perl blue colour but i received realmext 64 gb, 4gb ram with white colour.
Order id - od[protected].

Order cost - 18, 999

Item was delivered with wrong product on 3 oct 2019.

Called and requested many times for refund or replacement and every time customer care asking to wait for 72 hrs.

My current mobile phone is not working and delay from flipkart causing server problem. Pathetic service from flipkart.

Alok pandey
Advocate high court lucknow bench
A-block 313
Sub - notice on behalf of my client for giving different item what i orederd and chargimg more than the real amount

Made complains to company but no reply was provided by them

Kindly take adequate action otherwise legal proceedings should in commencement
Thanku

Dated[protected]

Sir i order on flipkart of mobile redmi not 7pro after my order apruvd flipkart hase cancel my order without any reason and also block my flipkart account. And i also loss my rs.1000 off phone pay voucher.
I contacted flipkart customer care but they're didn't get me reply and also cut my call.
My flipkart account number [protected]
I want my flipkart account back and need
Compensation for order cancel and bloking my account.

Paid the full amount 20, 499.00 on 30.09.2019 for nikon 3500 camera. Order approved and shipped. Last update shows to reach the product upto flipkart hub. No delivery has been attempted. Now showing order is cancelled. Flipkart customer care saying that saler has cancelled this order. I want this product in that price as promised by flipkat. It is simple case of fraud. Taking money from customers for 10 days and then cancelling the order.

I ordered samsung television having the order id
Od[protected] and delivered on 5th oct. But this tv has different specifications showing in website. So i put the refund request but till now it is not accepts. The time period for returning this product is 10 days and 5 days already taken by flipkart for approval of returning. I want my money back, there is no respond from flipkart for returning approval. Please help me in returning this product. This is not fare with me. I am regular customer of flipkart.

I had bought motorola one action from flipkart in big billion days sell but received faulty product. When i raised complain seller arrange technician visit but technician not resolved my problem fully and also mention on flipkart that problem resolved. I raised the complain again on flipkart but this time they rejected complain by telling that they are unable to contact me and lie that i am not giving proper time for technician visit.

When i mention all this issue to flipkart customer service toll free number [protected] they taking this issue casually and delaying overall problem to surpass 10 days replacement window time.

Hope this issue will be resolved after raising complain on this portal.

Thank you
Nitesh shah

Kindly complaint against this situation i was ordered mi note 7pro mobile on around 29 the september 2019. It will be delivered time given to me as 9th of october but product was not delivered and nobody call me for product related
Today is 10 october then again delivery will attend on next day as 10th october but around 10 the october timing 4:09 am i am receiving an mail to cancel your delivery because you not pickup your order...

I want clarification and complaint against that guy's who put that information on your end.

See my mailing time and assume it's possible to deliver the product to customer on that time so think it and i want proper action on it.

Regards
Vikas malgunde
[protected]

I ordered a phone via flipkart.com on 2nd october 2019. I paid an amount of rs 9539 and the promised delivery date was of 5th october, 2019. I didn't receive my order on 5th. Even the address was correct and the customer support confirmed that it's a mistake from their logistics team. Upon tracking i saw that my order was shipped to kerala delivery hub whereas the delivery location was bengaluru. Upon raising a complaint with the customer support team over chat, call and email i was assured that i would be receiving my order by 10th october, 2019. Today i just got an email stating that the order has been cancelled and the customer support team is stating my address as "undeliverable". They have not even refunded me the entire amount. Request you to kindly check this and provide me appropriate compensation for my trouble.

I have order 2 khadims flats in which one was sandals rs-547 and second one was khadims flats of rs-404, both bill got in combined and i ordered at my mom house and delivery boy just given 1 product of rs-547 and another khadims flats of rs-404 not delivered and taken whole amount of rs-951, delivery boy made my mom fool, iam so upset with the service of flipkart. I know nothing will gonna happen but very worst experience you guys are cheaters. Never gonna buy anything from flipkart.

My cont no: [protected]
Email address: [protected]@gmail.com
Order delivered on: 8th oct 19
Address : block-c, anand nagar, bohadapur, gwalior (M. P), pin: 474012

Dear sir,

I had ordered for a notebook msi core i5 9th gen gf63 from flipkart with order id – od[protected] on 11th october 2019. The same was reported to be delivered on 7th october 2019. Again i contacted the flipkart consumer care and they assured me that the product was going to be delivered on the 11th. I had confirmed the same.

By 9 am - 9st october i received an sms that my order was cancelled and refund was initiated. I talked several times to your customer supervisors mr. Bharat. From the different calls, i understand that it was a mere mistake happened from the logistics guy and none of your customer representatives / supervisors in the front desk could revert it back.

Hence request your kind attention on the following points

• i had given payment of rs.50, 990/- to your account on 1st october 2019 and was expected to get the credit back by 17th october 2019. Losing the financial interests and the value for money for the 15 calendar days

• lost all the big billion days offers obtained (10 % additional discount for axis bank, and an additional 10% of ₹2, 000/-) for the existing order. Even the notebook's price has increased now and it's out of my budget.

• the notebook was ordered for my sister on her birthday on monday – 23rd october.

All my calculations were shattered because of a mere mistake happened to your teammate (No lapses were made from my side in the entire order)

Hence if you feel my dissatisfaction is genuine in all respect, request you to honor the commitment made to the customer. Every online purchases made by us is truly based on the relationship & trust we keep with the company. All these customer dissatisfaction will end up in losing one more customer ……………,,,,

May not be a big deal for you….

My details

Account - [protected]@gmail.com
Phone number - [protected]
Id – od[protected]

Even i was ready to pay for the item in emi option, if already the refund is initiated by your team.

Thanks & regards,

Vaibhav b nath

I m writing this complaint regarding my shipment i have ordered a product through flipkart 3 oct 2019 it was said that the consignment will be delivered by 6 th october. The consignment reached nearest hub and it was returned without prior intimation, i got a message from seller partner that to receive product before 10 october 2019 from their hub. I went there to receive my shipment at that time they are saying consignment returned we can't do anything.
I lost my time because their irresponsible action.
Please do a favorable action on this

I have order a collapsible wardrobe but they have delivered firstly two photo frames and then i placed a replacement order then they again delivered a bunch of five roses and i am filing a complaint here as well as in pmo house that the flipkart is running a fraud business and looting people... I want my money back and take your # back.
This was my first experience it is the worst experience i ever had. I am going to take a legal action and i am very serious about this issue.

Oct 9.2019

Very poor service, delivery not done on time

This is with regard to the courier that was booked with fedex by one mattree for bangalore with the tracking number[protected] this parcel contained mattres she has marked it as priority overnight parcel, which means the parcel should be delivered in a day. As per the fedex status, it shows that the parcel was received in the fedex office on the 6 oct 2019 and was supposed to be delivered on the 8th oct as it was a priority. It’s 3 days and i have still not received the parcel. When i called the customer service to check the same, the executive confirmed that the parcel will be delivered the same day (7 & 8 th day). But until evening 4 pm absolutely no trace of the parcel. I again called the customer service and spent almost 1.5 hours discussing issues, but no one to give the solution of delivering the parcel..
The services of fedex is really poor. Since 3 days my shipment is pending for clearance but no one is updating me on what all documents are required for it. There are many reminders has been given to fidex customer for sending the list of documents required for clearance, but till now no email has been received from her.

Every fedex executive are giving same reply that we have sent a reminder to her for sending the email but no update on shipment.

I need the shipment urgently but it is getting delayed and further delayed. I don't know what kind of services fedex is offering.