Flipkart Complaints & Reviews

Flipkart dewali sale ka each

Before buying any product see what flipkart has done in big billions sale.

My order is successful place. But with out any reasons flipkart has cancelled it. Refund amount is also taken 7day to come back at that time that offers end. I have sent them mail that why they have cancelled my order but they have no answer to give.
First they said solution would be given to you on 7oct, then extend to 9, then 11, then 13. On 12 i got a mail we are sorry for your cancellation. Continue shopping with us

Hii everyone i want to show my grievances for the replacement of my apple ipad 9.7 inch 32gb silver colour. As i order silver color. But received space grey colour ipad so i requested for replacement on 7th oct 2019 but still after five days they just asking for time to solve this query and didn’t do anything just ask me to wait and wait and it was very harassing and frustrating for me because after spending to much money and due to their mistakes i have to suffer and though i am giving my important time to every time call customer care and they just end up saying sir please give us 72 hrs or 24 hrs so that we can resloved your query and even after deadline they just end up doing nothing so it was terrible i didn’t expect from flipkart as i am a plus member and using flipkart since last 7years.

I had placed an order puma dwane idp running shoes from flipkart in big billion days at a price of rs 999 on 29th september.
After 10 days of waiting and seeing the status of the order as being processed, i had raised an query with flipkart and i have been given fhe resolution to cancel the order and place it again at the original price of 1599 (Which is its current price).

I had placed the complete order and paid the money in advance to avail the offer.
If the order is available to be delivered now with current price then why cant the order be delivered to me from placed order price.

My phone number is [protected]
Email id - vivekpandey. [protected]@gmail.com

I can't play game on flipkart game zone.
I tried contacting the customer care and they pass on time making calls and transferring the issue to other departments.
This repeated on for 3times and i got wexed and left.
But i feel they are not fair in their terms.
Iam not doing any hacking jobs or fraud practices.
Then what is this fair play.
Just a damn insult

Sub: return of my mi a3- mobile-problem issues for return-req-reg
Ref: flipcart order id. Od[protected].

Adverting to the subject cited, i have purchased through online mode mi a3 mobile on 02.10.2019 through my sbi debit card on 12 emi. The total amounts sanctioned by the bank. And i have received the item on 08.10.2019 at afternoon (Dushera festival). And i have opened the box and verified the mobile. And...

Hi, i had ordered a cellphone from flipkart an it was supposed to be delivered to me on the 4 th of october but it was not, so i had to call and ask and they told me that there would be a slight delay in delivery and asked me to wait till the 7th of oct.. I waited and called again they said the seller is delaying the delivery and asked memto wait till 11 th of october.. But they called me back again and asked me to cancel the order... I said that i placed this order for inr 11599/- which was because of the big billion day these guys from flipkart are asking me to cancel this order and place the order again for 14.999 inr.. They are trying to cheat me out i the offer i genuinely got.. Non of them seems to help me no manager no supervisor who can handle the situation... I am at the point of trying to file a case against the company for fraud but if some one who genuinely represents the brand can sort out issues for me, i would really appreciate that

I order a product on 2 nd october on offer and waiting almost 10 days now suddenly its show that order canceled. I order mANY TIME in a month in same address but there was not an issue. I call CUSTOMER CARE they said couriour parter cant reach me, even I cant get a miss call from there. Im going to Uninstall this ###. and canceling my all order.

I ordered a mobile realme xt for around 18, 142 rs, i had given an address bangalore - 560049 and they rejected the order stating incorrect pincode provided. My order id is od[protected]. My address was correct including the pincode, the ecart depot is just around 3km from location. Now the price has increased. Please let me know how to go through legal proceedings.

Od[protected]

Hi
I have concern about ur refund policy

I ordered ab product but i did not get the product as per my expected time so i want to cancel that order but i have concern
When i ordered the product i use my friends card but a fraudulent activity happen on his card we can't accept the refund on that particular card until the bank resolve the issue i don't know how long it will take so i called two three times regarding the same but there is no resolution i told them that they can provide me the refund and my different account or they can refund that money into flipkart account but they refuse that they can't help me regarding but my concern is that i can't accept the refund into the same account and i don't want your product. And i also surprised when i see the product rates today i was playing 450 rupees more in yourself you are just making us fool you are selling 1049 product in 1499 rupees i am just writing this you guys can help me that's only fine otherwise i'm going to file complaint in consumer court regarding this is this thing happen with someone else's who is making payment by card aur bank account
You guys have procedure whosoever making a payment in cash you guys referring their money in to their bank account and you are telling me that we can't refund your money into different account thet told me whatever mode you use to make payment we refund in a same mode.

So my concern is that why why you are not giving the cash whosoever making cash on delivery orders why you are asking for their accounts and all those thing to refund the money as per your company low you should give the money in the same way which you received you have to go the consumer address and give them cash if you can't then i can ask my money to be refunded into different account
Such a bad experience with flipkart first time nothing happened with me and i had to call through 4 times but no one help me so i am going to file a complaint about this so this thing would not be happened with other consumer.
And the thing is also surprising me that in big billion sale i am getting the product in 1499 rupees and now you are just selling at 1049 rupees that's great.

Flipkart is providing very poor service wrt delivery of the product. I have 3 items which are being delayed back to back. From the costumer support no good solution found. Very pathetic. Flipkart shoud be penalized for each delay in delivery then only they will understand the pain of business loss. It seems flipkart is focused on money making more then customer satisfaction

This is fake product. This is imitation product. Please don’t purchase in flipkart. Maximum all the products are imitation only. I purchased this product in oct 2018. This watch is not working properly since 20 days. I went to original timex showroom and i showed to them and they told me that this is fake product. See 150-500 rupees of imitation product but by cheating they sell the product for me 5750. This is the cheating happening in flipkart. Because maximum we believe in brand but they are not deserving that. Please don’t purchase the products blindly in flipkar.

Hi all,

This is saddam ahmed from pune, maharashtra.

This is regards to the order id - od[protected]
Issue date - 11th oct 2019
Order value - rs4, 907/-

Two mistakes were done by your team:
1) wrong information provide to us
2) order cancelled by your team which was i placed.

This is nonsense. This is totally nonsense.
I have spent more than 3 hours to place the order and within a second my all the order cancelled by your team without informing me.

I am your regular customer if you check my order tab then you will get info. About my profile.

Now i want compensate on it if i do not get the compensate on it then i will post this issue on social media along with the call recordings.

Regards,
Saddam ahmed

I have not got the delivery of this order boat aavante 2000 soundbar 2.1
Delivery person never contacted me and attempted to deliver
I have also spoke to customer care they say that delivery was attempted "but delivery was not at all attempted"
Very upset on flipkart service
I need the product to be delivered at any aspect please help me recieving the order
Name - kushal
Phone - [protected]

I purchased infinix 7 which was delivered to me on oct 1 on oct 3rd i raised issue that phone is switching off on its own even if we just shake it.
Your engineer or rookie from jeeves came and checked the issue, took photos and videos of the issue, but refund got rejected.
You might think i will just complain few days and leave, no i will not, i will reach to the senior most management at flipkart and walmart and also consumer court.
What you guys doing is day light robbery, sending dead phone.

Dear team,

Hope you are selling well on bbd but it is very sad to know that your services are getting worse day by day in all the aspects including the delivery date and deadline.

Your customer care is just a layer to pass the information but they don't have status of the issues which they have escalated. All the deadlines/tat given are failing again and again without any information to customer and customer care executives also not updated about the same. When i have asked to talk to senior/tl, they don't have anyone in office to talk to.

Hope you have office for your call center with proper management and not a freelancer to just speak on behalf.

My order id is od[protected] please check for more details and resolve the same on priority or i am going to viral all the customer care recordings, statuses etc on internet.

I ordered dish tv set box on 13 sept 2019 but till date my product is not delivered, i complain flipcart customer care and ask for delay but every time they gave me new date for delivery at that time they gave me 3 dates in 1 month but product not delivered flipcart customer care only send promising mail but its to late for delivery approx 1 month pass out and this product does not show cancel option, please help me in this issue for refund my money which is 1139/- rs thanking you.
My product order id no is : od[protected].

Flipcart have worst service they are only promising that product will deliver you on time but in reallity they are increasing the time daily that they are not able to deliver will delivery to next 5 days and then after that next day they are saying will deliver, and i have done the payment so i m bound with him for product they are not returning my money also and not able to help also only saying sir register your complain suggest not to purchase from flipcart they are worst service provider. Amazon is far better than this. Pathetic service of flipcart

I ordered a asus 6z (Od[protected] during the big billion sale for rs 25, 999 on 30 september, 2019 on an office address. First of all, flipkart delivered the product on a national holiday (2nd october, 2019). I had to travel 24km just to receive the product. Secondly, it was a defective product. From the moment i turned on the device, it kept restarting, showing green and pink lines on the screen, overheating on charging for only 10 minutes, not detecting sim card, not connecting to wi-fi, not displaying imei number, not switching on at times, etc.
I filed a replacement for the same on 3rd october, 2019, and the technician came and without resolving my issue, rejected my replacement. I filed another replacement request on 4th october 2019, and the technician approved the replacement as the device is irreparable even after updating and formatting and troubleshooting several times. The replacement was brought on 7th october 2019, but the delivery boy refused to replace the phone as the device was not displaying imei number from within the settings. Although, the phone had an original imei sticker on the back (Which is tamperproof) as well as on the box. But the delivery boy refused to take the replacement. At the same moment i contacted flipkart executive, who advised me to cancel this request and place another one mentioning imei issue. He assured me that he had processed the cancellation request and it shall be effective in 24 hrs. Since that day, flipkart has been sidelining me and not providing a replacement.
I have regularly been contacting them through flipkart, twitter and facebook but they have not been providing replacement or resolution. At times, they don't bother to even reply and employees fake update the issues and the status of issues as resolved even without resolving it.
Flipkart only guarantees replacement or return within 10 days of receipt of the product, that is, 12th october 2019. They are forcefully trying to use up the replacement period. They are not ready to give any written statements, emails, sms etc. About the status of the request or the return process.
Earlier the resolution date provided to me was 11th oct 7:00 pm but no resolution was provided, now there resolution date has been extended to 15th october stating that the complaint filed earlier was not regarding the replacement of the product. This is despite the fact the entire issue mentioned above was shared with the customer care executives and floor supervisors several times on 7th october.
We do not have any written confirmation/guarantee that the phone will be replaced.
Request the concerned party to help in getting a fair and quick resolution to the problem.
Also, please find attached the screenshots of the number of complaints i have registered and responses from flipkart.

I had booked a flight on the mumbai-kolkata sector for etd on 13th dec, 2019 at 06:55hrs by vistara flight uk771. While booking on the app, at first i got a message that the flight has not been confirmed, hence i ignored and thought would try later but i got a message from my bank that i have been charged, i spoke with my bank they said if the tickets are not confirmed they would refund the amount to my account, but to my utter dismay when i checked my tickets in the evening on the mail received by flipkart, i had been booked on another flight with uk773 etd at 17:30 hrs, this i think has been done deliberately by flipkart to levy rescheduling charges from me. One of my friends also has informed me that this is the modus operandi, by giving discounts and then charge rescheduling charges. I want my booking restored as per my schedule which is uk771 vistara, etd 06.55am on 13th december without any rescheduling charges.

My account was blocked by flipkart and has not been run till now. I am very worried about that. The flipkart service is not good. I am a simple student of 12th class. I am not any reseller. My order is not delivered to me. Flipkart blocked my account without any mail and proper reason. My email id is [protected]@gmail.com
Please unblock my account.