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Flipkart Complaints & Reviews

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Updated: May 14, 2026
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Flipkart reviews & complaints page 1129

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D
Divya Selvaraj
from Kottayam, Kerala
Oct 12, 2019
Resolved
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Address: No=40 15 Central Cross St Mkb Nagar, Chennai, Tamil Nadu

I ordered an grocery product in flipkart the payment was made through online rs=651 the delivered product was on the cash on delivery but i payed the amount on online i received an msg from the bank that they withdrawed the cash but i didn't receive any product so please help us to refund it i[censored] need the msg i will forward it the payment was made on the date of order please help us
Nov 14, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2019
Flipkart Customer Care's response
We will revert on it.
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    V
    Varish kumar
    from Delhi, Delhi
    Oct 12, 2019
    Resolved
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    Resolved

    Address: Faridabad, Haryana, 121002

    I had order redmi note 7 pro in flipkart big billion sales. My order i'd is od[protected]. I had bought this phone in exchange of samsung on 7 pro. At the time of delivery delivery boy has rejected my exchange. There was no crack was there. Phone was in good condition. But he rejected my exchange by saying phone is damage. Flipkart is cheating all people in the name of exchange. They want just order and their delivery boy don't exchange the phone.
    Nov 15, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 15, 2019
    Flipkart Customer Care's response
    Hi, We are sorry to inform you that the exchange product was canceled as the product did not meet the exchange related guidelines confirmed by the Wishmaster. However, we see that the parent order Redmi Note 7 Pro (Neptune Blue, 64 GB) has been successfully delivered to you on 11 Oct 19. We always strive to provide you the best shopping experience and we'll look forward to serving you better in the future. Please refer to the below link for more details. https://t.co/MQiPaGk48ksee
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      A
      Ameen Sabith
      from Hyderabad, Telangana
      Oct 12, 2019
      Resolved
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      Resolved

      My flipakrt affiliate id: ameensabi

      Flipkart has not paid me my hard earned affiliate fee of rs. 2709. I have chosen th egv mode of payment in which the minimum threshold limit is 2500. I have already covered this limit and i am fully eligible for the payment through egv. My account is a verified account and i have submitted all the required details and documents including pan card. Its almost a year now and they have not paid the amount.

      Now i feel like flipkart affiliate programme is a scam. I trusted flipkart and was a regular customer. Now i feel like i am cheated by flipkart.

      Please pay my hard earned money..
      Nov 16, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 14, 2019
      Flipkart Customer Care's response
      Hi, We would request you to contact on [protected]@flipkart.com. Closing the complaint from our end.
      Oct 14, 2019
      Updated by Ameen Sabith
      the email mentioned above is shown to me as [protected]@flipkart.com
      Oct 14, 2019
      Updated by Ameen Sabith
      whats you customer care number for affiliate customers? Do you really have one ?
      Verified Support
      Oct 15, 2019
      Flipkart Customer Care's response
      Hi,
      We would request you to contact on [protected]@flipkart.com. Closing the complaint from our end.
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        A
        Amulya HN
        from Delhi, Delhi
        Oct 12, 2019
        Resolved
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        Resolved

        Address: 560100

        Order was delayed by more than 10 days. Apparently order delivery attempt was made and failed. But as a consumer, i wasn't informed about the delivery attempt. When i called customer care, they cancelled the order without my confirmation. Multiple attempts to contact the company has been made but they do not provide effective answers. They just keep saying issue will be resolved in 24 hours but hasn't been resolved till now.
        Nov 19, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 15, 2019
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Dec 26, 2019
        Flipkart Customer Care's response
        ​​​​​​​​​​​​​​​​​​​Customer raised a complaint stating that the product is not delivered. We have interacted with the customer and informed him that order has been cancelled by the seller due to unforeseen reasons. We requested the customer to place a fresh order. Hence, closing the complaint from our end.
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          8
          8127481482
          from Delhi, Delhi
          Oct 12, 2019
          Resolved
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          Resolved

          Address: Ashika commercial pvt ltd, Ajmer, Rajasthan, 305802

          My order was not delivered before 3 days hamesha jab bhi check krta hu to usme yahi hatata hai ki out for delivery and fliokart authority bhi iska samadhaan nahi nikal pa rhe hai kripya krle aap kuch kariye delivery person order area me dene se mana kr rha bai bolrha hai ki me nahi de sakta hu iss area me hmesha jab bhi call kro yahi bolta hai ki apko office akaar nearest hub me hi lena padega ye product so just please deliver it fast i am getting already late.
          Nov 28, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 15, 2019
          Flipkart Customer Care's response
          Hi,
          Thanks for getting in touch.
          We are sorry to inform you that we are unable to find your order details. Request you to share with us the order details or get in touch with our customer support number[protected].
          You can also check your order status here: http://fkrt.it/bqWLi~NN
          Hope to hear from you soon.
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            A
            ashvin nagas
            from Kodinar, Gujarat
            Oct 12, 2019
            Resolved
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            Resolved

            Address: Amreli, Gujarat, 365640

            Purchased from: flipcart.com
            Order id - od[protected]

            Pinkstyle casual 3/4 sleeve floral print women black top
            M, black
            Seller: pink style
            ₹2983 offers
            Ecartlogistic
            Id :- fmpp[protected]
            Delivery date given : 10/10/2019
            Bt
            Order are delayed.
            And
            I cant track my order.
            Nov 16, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 15, 2019
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Dec 26, 2019
            Flipkart Customer Care's response
            Hi, We are sorry to let you know that your order for the product 'PINKSTYLE Casual 3/4 Sleeve Floral Print Women Black Top' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 18 Oct 19 and it should be reflecting in your account by now. Your kind understanding is appreciated.
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              R
              Ridi_culous
              from Mumbai, Maharashtra
              Oct 12, 2019
              Resolved
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              Resolved

              Address: Sunil Path, East Singhbhum, Jharkhand, 832108

              I ordered a asus rog strix g531gt on 3rd october 2019 during the big billon day sale. It has been 10 days now and the laptop is not even packed. It is showing seller is processing your order from the past 10 days. Usually it does not take this much time for flipkart to deliver in my area.
              Therefore, it would be greatly appreciated if you look into this matter.

              Mail id - [protected]@gmail.com
              Nov 15, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 15, 2019
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Dec 26, 2019
              Flipkart Customer Care's response
              Hi,

              Thanks for writing in.

              We are sorry for the trouble you had to go through.

              However, we're writing to let you know that the seller has confirmed that the shipment of "Asus ROG Strix G Core i5 9th Gen - (8 GB/1 TB HDD/256 GB SSD/Windows 10 Home/4 GB Graphics) G531GT-BQ024T Gaming Laptop'' was delivered to you on "17 Oct 19''.

              Have a nice day!
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                V
                ViploveSahni
                from Mumbai, Maharashtra
                Oct 12, 2019
                Resolved
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                Resolved

                Address: 411060

                I ordered for a mobile on 1st oct. I was first told it will be delivered by 4th oct.. After check out the date changed to 10th.. After complaining and so much trouble i was said till 15th oct.. But the product is still not packed..
                Highly disappointed and fed up.. Will never shop on flipkart again..
                Have spoken to so many agents but of no avail.. I am waiting for the past 12 days for a mobile. Amazon n other apps provide the service in 3-4 days.. This is really not done. I have all the screenshots n call records.. I will go public n let people know what frauds n scamster flipkart are.
                Nov 12, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 12, 2019
                Flipkart Customer Care's response
                We will revert on it.
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                  A
                  a4ayan1
                  from Mumbai, Maharashtra
                  Oct 12, 2019
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                  flipkart pay later refund

                  Address: road no 3, pandurangwadi., Mumbai City, Maharashtra, 400063

                  I've purchased a crocs men black sandals (Od[protected] worth rs.1395/- which was delivered on 31st august through flipkart pay later option. Later on september 13th i tried to pay the pay later bill twice but the payment got failed. But the money was deducted. Next day i got a message from flipkart that the pay later amount is cleared. So one payment was successful. But i didn't get the 2nd failed payment refund still now. It's been...
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                  R
                  Rakesh Deepak
                  from Nagpur, Maharashtra
                  Oct 12, 2019
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                  I have ordered a laptop on exchange basis during big billion sale on flipkart, i have entered the details of the old product as mentioned in the exchange checklist of flipkart but during the delivery the ekart person has shown a different checklist finally disqualifying my laptop for exchange. I have attached the checklist given to me in the site. The delivery was not on time on top of that they made me wait for 2 days and finally they show a different checklist to the customers and wasting our time. Worst experience with the customercare and flipkart aswell. Flipkart on the name of sale it cheats people and wastes peoples time.
                  Flipkart customer support has been notified about the posted complaint.
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                    T
                    Terry10
                    Oct 12, 2019
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                    I made 2 orders for rog 2 phone
                    3 october 2019 made order for
                    Od[protected] cancelled

                    12 october 2019 made order for
                    Od[protected] cancelled today. Why?

                    11 october 2019 i have successful bought other items thru:
                    Od[protected]

                    So why is flipkart cancelling my orders on 12 october 2019? Its the second time my orders is cancelled.

                    I am an overseas customer and the address i use is a address from shoppre to allow items to ship there prior to
                    Shipping it to my country, singapore.

                    Please explain and resolve this issue
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 15, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
                    Oct 15, 2019
                    Updated by Terry10
                    I am a overseas customer and Flipkart asked for my citizenship proof. Does my citizenship have anything to do with Flipkart? This is infringement of privacy. However, I have since gave Flipkart a copy of my citizenship card but Flipkart is still asking for my citizenship proof for more than 1 week.
                    Oct 15, 2019
                    Updated by Terry10
                    I have received about 14 of such replies:

                    Hello C21370 Terry Tan

                    As a part of our verification process to ensure the security of your account, we will require a few documents from you before your order can be fulfilled by the seller.

                    Please reply to this email within 24 hours along with scanned copies of the documents listed below

                    1. Copy of your Indian Identification proof (If any)
                    2. Company ID Proof (If any)
                    3. Photo ID Proof: International Residence / Citizenship Proofs, etc. as an ID proof to process your order

                    We look forward to hearing from you

                    Thanks,
                    SHAMID P
                    Flipkart Customer Support
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                      U
                      utkarshjais21
                      from Mumbai, Maharashtra
                      Oct 12, 2019
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                      Address: Bangalore, Karnataka

                      I have purchased a shoes form flipkart on 13th september 2019, by making payment of 474 rs through indian bank debit card. Due to some reason i cancelled the order on the same date i. E13th september and flipkart initiated refund on 13th sept only but amount is not credited to my account, and according to flipkart it should reflect in my account by 23rd september but still money didn't came. After asking flipkart executive, they gave me reference no (Protected) told me to ask from bank and when i spoke to bank executive they are saying they can not help me with this no. They asked me for utr no, which flipkart executive is not giving. And when i again i ask flipkart they told me to raise dispute against bank in their grievance cell but when i gone to their cell they told they can't track with this number they again asked me for a proof that flipkart has initiated the amount so they asked me for utr number, and when i told them that i don't have utr number they told me to give me a confirmation mail provided on that date when amount was initiated, mode of payment and from which bank seller has transfered and his account number and ifcs code.
                      I request flipkart to give me utr no or this mail which states all the above things which i stated above so that i can show in bank as a proof and can raise grievance in bank.
                      Thanks
                      Flipkart customer support has been notified about the posted complaint.
                      Oct 15, 2019
                      Updated by utkarshjais21
                      No body contacted me yet.
                      Verified Support
                      Oct 15, 2019
                      Flipkart Customer Care's response
                      Hi,
                      We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded ₹ 474 on 13 Sep 19 and this should have been credited in your bank account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number (ARN: 85215229256936243306605)in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell.
                      Oct 15, 2019
                      Updated by utkarshjais21
                      They are unable to check with Arn number
                      They want utr number or a mail which contains seller bank account number, IFSC code so that they can check.
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                        P
                        parwej1992
                        from Bengaluru, Karnataka
                        Oct 12, 2019
                        Resolved
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                        Address: Bangalore, Karnataka

                        My order od[protected] was cancelled without telling me.

                        Now they are telling the item will go back to seller and then refund will be done and so. Also i need the same item in same price but the price has increased. I waited for more than 10 days and they are lying that i have cancelled the order.

                        Also the customer care executive is unprofessional and do not have proper knowledge on how to resolve the issue and giving unnecessary advice to customer.

                        I have faced harassment from flipkart i need a resolution for that.
                        Nov 24, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 15, 2019
                        Flipkart Customer Care's response
                        Hi, ​​​​​​​​​​​​​​​​​​​
                        We are sorry to let you know that your order for Crompton 15 L Storage Water Geyser (Crompton 15 L ARNO NEO AWSH-2615, White) has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 15 Oct 19 and it will be reflected in your credit card account by
                        25 Oct 19. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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                          A
                          Ankit Girdher
                          from Amritsar, Punjab
                          Oct 12, 2019
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                          Address: 160062

                          The product i ordered (Od[protected] was to be deliver on 8th october but was not delivered on time. And i got mail that it will be delivered on[protected]. But on given new time and date it was not delivered.
                          When i called customer care, they said we did not send mail to deliver on[protected], and said that we will deliver on 12th oct. And they said that you can cencek the product if you want. But again today they are saying we will work on its, our team will revert you back on this. They are just making fake promises. They are harassing customer a lot.
                          Flipkart customer support has been notified about the posted complaint.
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                            V
                            vsnf
                            from Delhi, Delhi
                            Oct 12, 2019
                            Resolved
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                            Resolved

                            Address: Mohan nagar prajaynivas phase-1,Hyderabad, Hyderabad, Telangana, 500035

                            I will placed a micromax canvas infinity mobile flipkart on 4th oct'19 order id: (Protected) micromax canvas infinity 32 gb. At the time of placing an order, flipkart app shows me the delivery date of 12th oct'19. Today is 12th oct'19 and i still don't have my order. I spoke to flipkart and they are asking me to this order is cancelled from flipkart with address not found reason. But i am not cancelled this order. Flipkart customer support team says, due to high orders their delivery partner is taking time to deliver address is not found. My mobile no is [protected] please help me
                            Nov 15, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 15, 2019
                            Flipkart Customer Care's response
                            Hi, ​​​​​​​​​​​​​​​​​​​
                            We are sorry to let you know that your order for this order ID OD[protected] has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 14 Oct 19 and it will be reflected in your PhonePe on 22 Oct 19. Hence, closing the complaint from our end.
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                              A
                              Anupsingh165
                              from Mumbai, Maharashtra
                              Oct 12, 2019
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                              Address: Paramount communication limited, SP 30, RIICO INDUSTRIAL ARE, Sp 30, riico industrial area, 301707

                              Order placed: your order for redmi 8 (Emerald green... With order id od[protected] amounting to rs.7999 has been received. You can expect delivery by wednesday, oct 16, 2019.
                              All they wanted to fool their costumers by showing the number of sale after that the just cancelled it.
                              Why just they cancelled if they accepted it.
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                                D
                                dixitbhai56760
                                from Wankaner, Gujarat
                                Oct 12, 2019
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                                Address: PLOT-96. 2ND FLOOR. SEC-1A.BEHIND HERO SHOWROOM. GANDHIDHAM.KUTCHH.370201, Kutch, Gujarat, 370201

                                On 1st oct 2019 i order of smartphone brand name realme xt pearl white online through flipkart. On 4th oct 2019 i received the parcel when i opened the parcel i found that the smartphone is of gionee f9 which is of different brand as per my order. On that day 4th oct i registered a complain through a telephonic call with flipkart customer care.in reply flipkart customer care answer me that the complain is note & it will be resolve in 72 hours. After that i got email on 7th oct regarding this issue in which it was stated that to solve this matter it was take time of one more days. On 8th oct next day i got another mail from flipkart that the complain is been rejected by seller. Reading this mail i talk with customer care about the same in reply they told me that another complain is been raised will get the solution till 11th october. On 11th oct i got mail in which it was written that "the seller is currently reviewing your return request well' get back to you with an update in this request by 12 business days". On 12th oct another mail came in which it was written that "sorry, the seller will not be able to fulfil your return for the item.in case you need any product related assistance, please contact the brand". Since from the 9 days i have requesting and registering complains by mails & telephonic talks with customer care my issue is still not solve that a wrong brand smartphone is received. I have all the proofs regarding this whole issue which is attached with this complain.
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 14, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
                                Oct 15, 2019
                                Updated by dixitbhai56760
                                Dear forum team,
                                it is now taking too much time to solve my matter. here in your forum i have logged my complain on 12th oct 2019 still today it unsolved. The same thing happen with the flipkart i log complains & in reply answers are coming are same " we will revert on it " but no one is providing final solution. it is my humble request to you that please take this matter very seriously & solve it urgently.
                                Oct 18, 2019
                                Updated by dixitbhai56760
                                Dear forum team,
                                it is now taking too much time to solve my matter. here in your forum i have logged my complain on 12th oct 2019 still today it unsolved. The same thing happen with the flipkart i log complains & in reply answers are coming are same " we will revert on it " but no one is providing final solution. it is my humble request to you that please take this matter very seriously & solve it urgently.
                                Oct 22, 2019
                                Updated by dixitbhai56760
                                Dear forum team,
                                it is now taking too much time to solve my matter. here in your forum i have logged my complain on 12th oct 2019 still today it unsolved. The same thing happen with the flipkart i log complains & in reply answers are coming are same " we will revert on it " but no one is providing final solution. it is my humble request to you that please take this matter very seriously & solve it urgently
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                                  S
                                  sai anoop
                                  from Visakhapatnam, Andhra Pradesh
                                  Oct 12, 2019
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                                  Address: 34th Line, VIP Road, Prakasam, Andhra Pradesh, 523002

                                  I had booked these 2 sarees one month back and returned it on 10th september still now i had not recived my refund of this two products but in app for one product it was showing that the money was refunded to source but for that also i had not received any refund but the app still showing the sam regarding this i had spoken with several customer care executives of flipkart but no one had helped me to close the issue each and everyone was saying that you will recive a call from back end team but still now i had not received any call from them plz sort it out as early as possible because of this issue today i had not paid my paylater bill also so kindly close the issue thank you
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 14, 2019
                                  Flipkart Customer Care's response
                                  Hi, We are sorry for the trouble caused. We're writing to you about the refund status of your order with order ID OD[protected]. We’d like to let you that the seller has confirmed that the refund has been completed on 10 Sep 19 and should be reflecting on your Flipkart credit account by now.
                                  Oct 16, 2019
                                  Updated by sai anoop
                                  But it was not reflecting in my account still now you can even check my pay later account to confirm and also I had uplode a screen shot of my paylater account
                                  Oct 16, 2019
                                  Updated by sai anoop
                                  There is no response from your back end team till know but still know I had made so many call to your customer care but no use even I had not paid my paylater bill this month and I had sad to your executive regarding this when ever you solve my issue then only I will pay my due but no response from Flipkart
                                  Oct 22, 2019
                                  Updated by sai anoop
                                  Still the issue remains same not even recived a single call toll now plz help to sort this problem
                                  Oct 26, 2019
                                  Updated by sai anoop
                                  Can anyone solve this issue
                                  Oct 29, 2019
                                  Updated by sai anoop
                                  Is consumers compliant center cable to solve this issue or not
                                  Nov 06, 2019
                                  Updated by sai anoop
                                  Neither flipkart nor consumers compliant center is trying to solve this issue what should I do can any one suggest
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                                    P
                                    PRABHAKAR EDIGA
                                    from Hyderabad, Telangana
                                    Oct 12, 2019
                                    Resolved
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                                    Resolved

                                    @fkrtind @flipkartsupport order id:od[protected]. Booked on 4.10.19, you are given delivery date 24.10.19. Being a flipkart plus member what is the use, you are taking too much time for delivering product product is coming out of country?? Worst service by flipkart. Today i booked same product given delivery date is 19th. Worst services by flipkart.
                                    Nov 21, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 15, 2019
                                    Flipkart Customer Care's response
                                    Hi,
                                    Thanks for writing in.
                                    We are sorry for the trouble you had to go through.
                                    However, we're writing to let you know that the courier service provider has confirmed that the product "OPPO F11 (Fluorite Purple, 128 GB)'' will be delivered to you on "24th Oct 19''. Hence, we are closing this complaint from our end.
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                                      shipra vatsa
                                      from Mumbai, Maharashtra
                                      Oct 12, 2019
                                      Resolved
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                                      Resolved

                                      Address: 841301

                                      Respected sir,

                                      I have purchased a dress order id. Od[protected] from your site and the delivery service is causing so much inconvenience to me.
                                      Firstly, last night dated 10.10.2019 they called me @7:56pm to tell me that my order has arrived but as i was unavailable at that time so i asked him to deliver it to my neighbour but he refused to do so and threaten me to cancel my order then after so much attempt he accepted to come another day.
                                      Again he contacted me today dated 11.10.2019 and asked me to come and receive the parcel at their office although i am ready to pay my delivery charge.
                                      Please sir take my complaint seriously and provide my order as soon as possible. I have attached my order reciept with this mail.

                                      Thank you.
                                      With regards
                                      Nov 28, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 14, 2019
                                      Flipkart Customer Care's response
                                      Hi,

                                      Thanks for writing in.

                                      We are sorry for the trouble you had to go through.

                                      However, we're writing to let you know that the courier service provider has confirmed that the shipment of "Metronaut Typography Women Henley Neck Black, White T-Shirt'' will be delivered to you on "20th Oct 19''.

                                      Have a nice day!
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