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Flipkart Complaints & Reviews

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Updated: Aug 19, 2026
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9
99cks
from Noida, Uttar Pradesh
Oct 17, 2019
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I ordered one vacuum cleaner and mi power back to different place to my cousin brother and sister and also orders mobiles 3 for myself, my brother, my father and now flipkart blocked my account saying that i am reselling products. Without inquiry, how can they block my account. Please take necessary action on them. I work in govt service. How can they insult me. If i want to do so, i can create multiple accounts, why i use same account. Please check this. Thank you
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2019
Flipkart Customer Care's response
Hi Rohit, We'd like to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
Oct 18, 2019
Updated by 99cks
I ORDERED items for my family and relative and my friends same Flipkart id.send me Term and condition where you mentioned it before my order that if I order products more my account is blocked.How can you block my account without any notification?
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    Chaitanya4
    from Hyderabad, Telangana
    Oct 17, 2019
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    I have cancelled mobile of cost 10799 on oct 1st but i didn't got refund money till now when i call flipkart they are saying money is credited what i have to do. I called on 2nf oct the said i will be credited on 11th but i didn't got again i contacted on 12th they said on 16th but money not credited what is the problem and how to resolve i don't know
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 17, 2019
    Flipkart Customer Care's response
    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
    Oct 17, 2019
    Updated by Chaitanya4
    My order ID is OD[protected]
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      pradeepputhika
      from Mumbai, Maharashtra
      Oct 17, 2019
      Resolved
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      Resolved

      Address: 530027

      Dear team,
      I have ordered realme xt on 2nd oct 2019 and same supposed to be delivered by oct 7 2019. The same was delivered on said date and its showing that this item got shipped through ekart logistics with courier details fmpp[protected] with dtd 2nd oct 2019.
      On 5th i have received a call from delivery person for delivery but the same date i am not available so i requested for very next date same was accepted by courier person. After that i am doing regular followup with you people but no one has responded properly and i didn't get any resolution till 16th oct 2019.in between i am doing continuous followup with flipkart they are telling that by end of the day it will get delivered and disconnect the call. Finally on 16th oct 2019 i got a message stating that your order got cancelled thank you with flipkart. Now i want to know that without customer concern how can you cancel my order.
      You team is telling that stock is not available so the order got cancelled but stock is available and same is available in your website.
      Now my concern is without customer concern how can you cancel the order and at the time of purchasing i have opted emi now who will bear all these issues.
      Now i want compensation from flipkart or else i will escalate the same to next level.
      Nov 17, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Oct 17, 2019
      Updated by pradeepputhika
      Name:Puthika Pradeep Kumar
      Contact:[protected]
      Order Id:OD[protected]
      Verified Support
      Oct 17, 2019
      Flipkart Customer Care's response
      Hi Pradeep, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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        kkaushal177
        from Mumbai, Maharashtra
        Oct 17, 2019
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        Address: kashnagar sahrsa, Patna, Bihar, 852129

        Hello sir we ordered a product from flipkkart they couldn't deliverd it.
        When we complain their costumer care they misbehave with me and say they not delivered my product.
        I am ordered that product on big billion day but today price will high & they say me to place a new order with a new price.
        Then i request you please action on it and delivered my product on offer price.
        My flipkart order id is od[protected].
        Hello sir i don't want to return my money, i want same product on same price.
        Please say seller they ship again with other courrior patner. Like ecom.
        Please delivered it successfully and vary fast
        Flipkart customer support has been notified about the posted complaint.
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          Krishnaji Pande
          from Mumbai, Maharashtra
          Oct 17, 2019
          Resolved
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          Resolved

          I have ordered laptop from flipkart on big billion sell it was showing its been delayed because of overwhelming response and will be delivered soon and i have been calling for customers care support but now i got message that seller has cancelled your order, i m not going to get it. Very dispositing service from flipkart. And customer support saying it's was flipkart mistake, they don't have any solution regarding it.
          Jan 27, 2020
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Dec 27, 2019
          Flipkart Customer Care's response
          Hi, We are sorry to let you know that your order for the product 'Asus VivoBook S Series Core i5 8th Gen - (8 GB/1 TB HDD/256 GB SSD/Windows 10 Home) S430FA-EB026T Thin and Light Laptop' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 17 Oct 19 and it should be reflecting in your account by now. Your kind understanding is appreciated.
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            P
            Pawan Isam Pinkey
            from Mumbai, Maharashtra
            Oct 17, 2019
            Resolved
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            Resolved

            I ordered 2bras red and black combo of approx 150/- with delivery charges 204 /- suddenly it was showing other 3 combo bras of 250/- with delivery charges approx 300/-. Why this is happnd? I have proof of what i ordered and later what they have shown. Is it their wish change the product. Iam not worried about money but why they changed product as per their wish. And in 2017 i purchased mobile moto e3 in flipkart that i also worst piece it used hang from 1st day onwords. I need answer why they changed my order?.
            Nov 18, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Oct 17, 2019
            Updated by Pawan Isam Pinkey
            How to delete a complaint
            Oct 17, 2019
            Updated by Pawan Isam Pinkey
            I want delete it
            Verified Support
            Oct 18, 2019
            Flipkart Customer Care's response
            Hi,
            Thanks for getting in touch.
            We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
            You can also check your order status here: http://fkrt.it/bqWLi~NN
            Hope to hear from you soon. However, you cannot delete this post.
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              S
              Shrey Menghwani
              from Pune, Maharashtra
              Oct 17, 2019
              Resolved
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              Resolved

              I ordered a laptop order no (Od[protected]. I have not received it till today. First i got the message on 14 oct 2019 that your delivery has been delayed by 3 days, now when i complained i got a msg from call center executive that it has been shifted to 21oct 2019. It's been more then 10 days the product is in pune but is not delivered to me and i have formatted my old laptop for exchange offer and it's really hectic for me to work without a laptop.

              Plz look into the matter and solve it.

              Regards
              Shrey menghwani
              [protected]
              Nov 19, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 17, 2019
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Dec 27, 2019
              Flipkart Customer Care's response
              Hi, We are sorry to let you know that your order for the product 'Asus VivoBook S Series Core i5 8th Gen - (8 GB/1 TB HDD/256 GB SSD/Windows 10 Home) S430FA-EB026T Thin and Light Laptop' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 17 Oct 19 and it should be reflecting in your account by now. Your kind understanding is appreciated.
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                Sushant Buwaji
                from Mumbai, Maharashtra
                Oct 17, 2019
                Resolved
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                Resolved

                Address: 403722

                I ordered vivo z1x mobile with exchange nokia 6.1 through flipkart on 04 october 2019, order id od[protected]. When delivery time my exchange product rejected because of one normal scratch on mobile edge and attempted to delivery twice. I already informed to customer service but they still not solved my issue. I want that order same delivery address. Please do the needful and reply me soon...
                Nov 19, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 18, 2019
                Flipkart Customer Care's response
                Hi,
                We are sorry for the trouble caused
                We are glad to inform you about your return request of the product has been approved by the seller and the refund has been completed on 16 Oct 19 and this should have been credited in your bank account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell.
                Verified Support
                Oct 18, 2019
                Flipkart Customer Care's response
                Hi,
                We are sorry for the trouble caused
                We are glad to inform you about your return request of the product has been approved by the seller and the refund has been completed on 16 Oct 19 and it will be reflected in your bank account on
                24 Oct 19. Hence, we are closing this complaint from our end.
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                  Debaprasad de Sarkar
                  from Kolkata, West Bengal
                  Oct 17, 2019
                  Resolved
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                  Resolved

                  It is very much unfortunate that after paying the full amount on 02/10/2019 the goods delivered after 14 days and as per the e-cart people it has rust, they claim extra money, where i shall keep my old fridge? There is space problems in my small flat. If my fridge is old but in complete working condition. It is first time i wanted to purchase electronic appliances through on line mode. I didn't know the company only allows new appliances exchange. Any way whats the next? Please inform me.

                  Debaprasad dey sarkar
                  Nov 23, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 17, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Dec 27, 2019
                  Flipkart Customer Care's response
                  Hi, We’re writing to you about your recent order OD[protected] for 'Whirlpool 292 L Frost Free Double Door 3 Star Refrigerator' under an exchange offer. We understand that the Wishmaster was unable to complete the pick up of the exchange product. We're sorry to let you know that your exchange product has been canceled as the exchange product did not meet the exchange related guidelines listed on the product page. Not to worry, you can place a new order using the exchange offer with another exchange product. Alternatively, you can also buy the product without availing the exchange offer.
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                    A
                    Amala Mini
                    from Delhi, Delhi
                    Oct 16, 2019
                    Resolved
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                    Resolved

                    I am not able to play Flipkart Games via Flipkart app. When I try to enter, it shows that "Something's wrong here We encourage fair play in line with our terms and conditions". This is too much frustrating. I had tried all possible ways to overcome it by uninstalling and reinstalling the app. But no use, the result is the same.
                    Here I am attaching the screen shot of the same. Kindly take necessary steps to resolve the problem as soon as possible and let me access the game zone.
                    Nov 20, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 18, 2019
                    Flipkart Customer Care's response
                    Hi,
                    We are sorry to inform you that Sellers and Flipkart reserve the right to disqualify you from the benefits of this Contest if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under this Contest.
                    Verified Support
                    Dec 27, 2019
                    Flipkart Customer Care's response
                    Hi,
                    We are sorry to inform you that Sellers and Flipkart reserve the right to disqualify you from the benefits of this Contest if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under this Contest.
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                      Saurabhgolu
                      from Hajipur, Punjab
                      Oct 16, 2019
                      Resolved
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                      Resolved

                      Address: Baddi

                      I am a regular customer of flipkart but this time I am very disappointed from flipkart for rejecting my exchange offer for minor issues. I lost my all data from my previous phone for exchange I format my phone in hurry for recieving my a50s and then they rejected my exchange offer. Please do needful really very disappointed. I bought my Samsung galaxy as 32000 and now it's sold in rupees 29000 I exchange it in 7800 rupees in 80% lesser rate. And filpkart delivery boy reject my exchange. How cheap is this? And I want believe. Me and my 7 to 8 friends are regular customer of flippant. I told them all of this happen to me even they can't believe flippant is doing this reallu
                      Nov 26, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 18, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Dec 27, 2019
                      Flipkart Customer Care's response
                      Hi, We are sorry to let you know that your order for the product 'Samsung Galaxy A50s (Prism Crush Black, 128 GB)' has been canceled by the seller due to unforeseen reasons. Your kind understanding is appreciated
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                        P
                        PAUL titus
                        from Delhi, Delhi
                        Oct 16, 2019
                        Resolved
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                        Resolved

                        I won 50 Super coins each (6 times) on various days for 'Quiz' in Flipkart App.It was mentioned that the prize will be given to redeem from 9.10.2019. But unfortunately prizes not given till now (16.10.2019). I would like to know why it becomes so late to credit the game prizes from Flipkart.?
                        Hence, I request to please please credit my prizes I won at the earliest please since Iam a regular customer of Flipkart.

                        Yours Faithfully
                        Nov 18, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 18, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Oct 18, 2019
                        Flipkart Customer Care's response
                        Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                        Verified Support
                        Dec 27, 2019
                        Flipkart Customer Care's response
                        Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                          arunjith45
                          from Delhi, Delhi
                          Oct 16, 2019
                          Resolved
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                          Resolved

                          I have won the prize of 50 Super coins on 22.9.19 and on 23.9.19 for Sports Quiz (proof of screen shot attached). It was mentioned that the prize will be available to redeem from 9.10.2019. But unfortunately the same was not credited to me till now (16.10.19). I don't know why this technical problem happened to a reputed firm like FLIPKART.
                          Also, I contacted Flipkart through message in FLIPKART APP on 11.10.2019, but no reply was obtained till now.
                          Hence, I humbly request to please resolve my issue at the earliest and please credit my prizes.

                          Thanking you
                          Arun ([protected])
                          Nov 18, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 18, 2019
                          Flipkart Customer Care's response
                          we will revert on it.
                          Dec 09, 2019
                          Updated by arunjith45
                          Complaint not solved
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                            Sowjanya Karasala
                            from Hyderabad, Telangana
                            Oct 16, 2019
                            Resolved
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                            Resolved

                            I had ordered a mobile phone in flipkart on september 30th, 2019. The delivery date they given was oct 9th, 2019. Till then they are extending the delivery date day still today (16th october, 2019).
                            I am raising the complaint from oct 11th, but still i didn't get my order. They are not responding to my complaint. If they responded i will got my order. But, they are not responding. They are just telling sorry and because of logistics issue it is getting late. I am getting this same answer from oct 11th.
                            Is this the flipkart service working...?
                            How many days should i wait for my delivery???
                            Nov 17, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 17, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Dec 27, 2019
                            Flipkart Customer Care's response
                            Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and confirmed that the product is delivered on 17 Oct 19. Hence, closing the complaint from our end.
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                              Krishnaji Pande
                              from Mumbai, Maharashtra
                              Oct 16, 2019
                              Resolved
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                              Resolved

                              I have ordered laptop from flipkart on 6th of october which was supposed to deliver by 14th of october but it's been three days passed the status is showing is still not shipped showing that waiting for courier to pick up. I have made complaint regarding that they are showing 3 days resolving that complaint time.. Very disappointed with flipkart service..
                              Nov 19, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 17, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Dec 27, 2019
                              Flipkart Customer Care's response
                              Hi, We are sorry to let you know that your order for the product 'Asus VivoBook S Series Core i5 8th Gen - (8 GB/1 TB HDD/256 GB SSD/Windows 10 Home) S430FA-EB026T Thin and Light Laptop' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 17 Oct 19 and it should be reflecting in your account by now. Your kind understanding is appreciated.
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                                Sulabh Soni
                                from Mumbai, Maharashtra
                                Oct 16, 2019
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110062

                                I have not seen any customer care group worst than in Flipkart. No person has any knowledge of any solution. I have purchased a product and it was never reached to me. Per day I have to make a call to customer care. They are so careless people and do not know where is my product and each time they are making a new story for solution. I got very much frustrated.

                                Neither I got product neither got my money. Total fraud FLIPKART has done with me.
                                Nov 19, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Oct 16, 2019
                                Updated by Sulabh Soni
                                Many times my wife has made a call and mee too and now decided not topurchase anything from flipkart.

                                DO NOT PURCHASE FROM FLIPKART ANYTHING.

                                NO CUSTOMER SUPPORT AT ALL
                                Verified Support
                                Oct 17, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
                                Dec 21, 2019
                                Updated by Sulabh Soni
                                Worst service
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                                  vipul.7
                                  from Delhi, Delhi
                                  Oct 16, 2019
                                  Resolved
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                                  Resolved

                                  Its been 15 days and refund have not been credited to my account despite application shows refund have been completed.

                                  On asking refund transactionid for bank reference i get answer from customer support that they do not have it.

                                  Kindly have a look asap or i would look forward for a police complaint or complaint with consumer court against flipkart if not resolved by tomorrow.

                                  Orderid - od[protected]
                                  Account details - name - vipul
                                  Phone no - [protected]

                                  Regards
                                  Vipul gupta
                                  Ph - [protected]
                                  Nov 29, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 17, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Dec 27, 2019
                                  Flipkart Customer Care's response
                                  Customer raised a complaint regarding the refund of the order. We have interacted with the customer and confirmed that the refund amount is reflecting in customer account. Hence, closing the complaint from our end.
                                  Verified Support
                                  Dec 27, 2019
                                  Flipkart Customer Care's response
                                  Customer raised a complaint regarding the refund of the order. We have interacted with the customer and confirmed that the refund amount is reflecting in customer account. Hence, closing the complaint from our end.
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                                    A
                                    ayazabbas11
                                    from New Delhi, Delhi
                                    Oct 16, 2019
                                    Resolved
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                                    Resolved

                                    Address: 241 barodiya scheme railway station jaipur, 302006

                                    My product is not deliver yet as per the representative my product was deliver on 3rd of oct but my product is not deliver yet so please have a look on my concern as soon as possible and resolve my queries. Seller is also calling me that please cancel this order and order again the same item but my flipkart app not showing the cancel option so please resolve my queries asap. Order information given below:
                                    Order# od[protected]

                                    Thanks
                                    Ayaz abbas
                                    Nov 25, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 17, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Dec 27, 2019
                                    Flipkart Customer Care's response
                                    Hi, We are sorry to let you know that your order for the product 'United Colors of Benetton Self Design Men Mandarin Collar Blue T-Shirt' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 22 Oct 19 and it should be reflecting in your account by now. Your kind understanding is appreciated.
                                    I have buy I pro powerbank 10000 mh only 2 month it is not working I buy from flipkart. I want to replace this item plz do it fast.
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                                      Nitin123_2
                                      from Gadhinglaj, Maharashtra
                                      Oct 16, 2019
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                                      Address: Gurgaon, Haryana

                                      Hi team I have made a flight booking from Pune to Jaipur from Flipkart travel website around 15 days back.
                                      The amount 4111(approx) got deducted from bank but booking was not made.
                                      Even after 15 days I didn't receive the refund into my back account.
                                      The Flipkart travel helpline is not picking the phone.
                                      Could you please help in this regard.
                                      Thankyou
                                      Flipkart customer support has been notified about the posted complaint.
                                      Oct 17, 2019
                                      Updated by Nitin123_2
                                      Okay
                                      Verified Support
                                      Oct 17, 2019
                                      Flipkart Customer Care's response
                                      Hi, We are sorry for the trouble you had to go through. However, we'd like to inform you that you can get in touch with the Flipkart Travel Desk on '[protected]' so that this can be addressed at the earliest. Your kind understanding is appreciated.
                                      Oct 17, 2019
                                      Updated by Nitin123_2
                                      Hi I am trying to contact Flipkart travel help desk from last 3 days but no one is picking the call even after multiple calls. Today I sent a call back request to Flipkart and they registered the following ticket:
                                      IN[protected]

                                      Kindly keep me uodated about this incident and help to get the refund asap into my account.
                                      Oct 21, 2019
                                      Updated by Nitin123_2
                                      Hi flipkart travel is there any update on the complaint
                                      Oct 21, 2019
                                      Updated by Nitin123_2
                                      I am unable to reach flipkart travel helpdesk. No one is answering the call from last 5 days I am trying
                                      31 07 2020 ko Ranchi to Mumbai ka tekat book Kiya tha Jo secsafull nahi huwa our amount debited ho Gaya hai please rifand karne
                                      31 07 2020 ka Ranchi to Mumbai ka tekat book Kiya tha uska refund bhejo sir
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                                        J
                                        Jskdjd Bdkdm
                                        from Mumbai, Maharashtra
                                        Oct 16, 2019
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                                        Hello sir, i have brought a thing from flipkart but got defected item so i requested for return but they banned my account for that, sir take some necessary item about this company and try to solve my problem ...
                                        My mob no.. [protected] registered with flipkart
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