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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1132

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S
sachin mangalore
from Delhi, Delhi
Oct 8, 2019
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exchange not done for broken screen as per policy

Address: Mysore, Karnataka

Flipkart order id: OD[protected].
Exchange offer for broken screen gorilla glass has not been accepted by flipkart even when it is in the policy that it is exchangeable. Policy attached. And even after that, order has been cancelled without my concern which is purely against policy. And customer is helpless now since the issue is closed as per them. If there is no meaning of policy then all flipkart policies to be deleted. Such...
+2 photos
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Prasad rowthu
from Bengaluru, Karnataka
Oct 8, 2019
Resolved
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Address: Flipkart,india, Hyderabad, Telangana, 500032

I have ordered my fav spark shoes from Flipkart in big billion times but I received different products when I ask them replacement they are not provided it.

We have 10 days replacement policy available.

And the product is still available in Flipkart when I ask for replacement they are saying that product not available.
+1 photos
Nov 11, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2019
Flipkart Customer Care's response
Hi,
We would like to inform you that the product is not in stock with the seller to arrange a replacement. Request you to log in to the Flipkart website/App check for the availability and create return accordingly.
Sorry about that, here's how you can request a return easily: 1. Go to ‘My Orders’: http://fkrt.it/bqWVTmNN 2. Select item 3. Fill in the details 4. Choose ‘Request Return’ If you’d like us to help, just let us know by replying to this post & we’ll take care of it.
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    A
    Alamafra
    from Delhi, Delhi
    Oct 8, 2019
    Resolved
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    Resolved

    Address: Bangalore, 560078

    I purchased a redmi note 7 pro phone during big billion days from flipkart on 2nd october 2019, the product came on 8th october and the delivery executive had got a another friend of his who misbehaved and refused to accept the exchange of a good product. My issue is the phone is in very very good condition, the remarks they have put to reject the products are not fair. The exchange price of my old phone was 4300 and on delivery they are asking to pay 2000 more to them while the phone does not have any issues at all. The checks flipkart has mentioned on the return products are way different than these guys are doing and demanding for more money on false criteria. Anyone can see the old phone is in really good condition, i am not able to attach the pictures due to size limit. If this is not cheating or simply looting money during sale seasons by showing false offers then what is it. I can get my phone any time for checking and if anyone finds it defective i will pay extra money what ever is demanded. Please help me on this issue.
    Nov 24, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 09, 2019
    Flipkart Customer Care's response
    Hi,
    Thanks for getting in touch.
    We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
    You can also check your order status here: http://fkrt.it/bqWLi~NN
    Hope to hear from you soon.
    Is there a resolution to this, i have similar issue. In name of exchange they are showcasing big amount of orders received. But in actual wishmasters are not delivering properly as per policy guidelines.
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      A
      All Tv shows
      from Noida, Uttar Pradesh
      Oct 8, 2019
      Resolved
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      Resolved

      Address: Karnal, Haryana

      Sir i order a cello butterflow blue pen box which contain 10 blue pen inside it and which costs me 70rs in flipkart big billion days sale
      I order this product in before 7-8 days ago and i also done a transaction against this of 61 rupees in flipkart gift card balance and 9 rupees in BHIM UPI
      But i want to inform to you sir that my order is shipped and according to my tracking it also reaches to my Nearest Hub
      I can not do anything but why my order is cancelled
      This is just a type of nonsense from flipkart customer care which is not right
      Because i am also a plus member of flipkart so this is not right
      Kindly give my 10 cello butterflow to me as soon as possible so that i can trust on the india no.1 marketing company flipkart

      Without any reason kindly delivered my product to me
      I shall be thankful to you for this help.
      +1 photos
      Nov 27, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 09, 2019
      Flipkart Customer Care's response
      Hi, ​​​​​​​​​​​​​​​​​​​
      We are sorry to let you know that your order for Cello Butterflow Blue Ball Pen has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 08 Oct 19 and it should have reflected by now. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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        C
        Chauhan Raj
        from Delhi, Delhi
        Oct 8, 2019
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        Address: 1434P/2, Chhatral-mehsana highway, village Rajpur, tal- kadi, dist-mehsana, Mehsana, Gujarat, 382715

        Without any information order cancelled. My product not received and payment also not received. Flipkart service is very bad. I have booked mobile redmi note.. Od[protected] but not received. No any massage from courier. Now onwards me, my relatives and my friends circle will not use flipkart to shopping any products. The details as under : i have booked mobile redmi note 7pro on dated 02.10.2019, also many times following up to customers care but not getting proper answer. I have waited up to date 08.10.2019 but not received my product. Now i have massage that your order is canceled. This is cheating with customers.
        Flipkart customer support has been notified about the posted complaint.
        Oct 08, 2019
        Updated by Chauhan Raj
        My complaint raised but not received any answer from flipkart.
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          R
          rilind
          from Mumbai, Maharashtra
          Oct 8, 2019
          Resolved
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          Resolved

          Address: 400050

          When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
          Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

          Have been trying it for the last week but still the same issue

          My login details are as follow:

          Name: rilind mben
          Email: [protected]@gmail.com
          +1 photos
          Nov 12, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 09, 2019
          Flipkart Customer Care's response
          We will revert on it.
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            A
            Amar Motamarri
            from Hyderabad, Telangana
            Oct 8, 2019
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            Address: Ranga Reddy, Andhra Pradesh, 500084

            I have purchased the tv on 30th sep for 73999 rupees. The delivery is to be expected on 5th october. I have not received the tv till date (8th oct). The tracking id updated in the flipkart app is not correct. Because of this i really dont have any information where my tv is. I have approached customer care on 5th itself and there after multiple times. Customer care is waste of time and they dont have any knowledge at all. Person rohit is very diplomatic and laughing at the me. I didnt know that their customer care service employees dont have any respect and care for their customers like me. What a pathetic service. When i request them to escalate to next level, they started giving me false information. Please help me on my tv, i want the tv for the same rate and it should get delivered to me
            Flipkart customer support has been notified about the posted complaint.
            Oct 09, 2019
            Updated by Amar Motamarri
            Can you please update me where my TV is? Its still not delivered neither courier tracking ID
            Verified Support
            Oct 09, 2019
            Flipkart Customer Care's response
            We will revert on it.
            Oct 10, 2019
            Updated by Amar Motamarri
            Any update on the above? No one has revert to me yet. Will you guys deliver my TV or my money has invested in some fraud?
            Oct 10, 2019
            Updated by Amar Motamarri
            How many days you guys need to provide a Courier Tracking ID
            Oct 11, 2019
            Updated by Amar Motamarri
            any update on the above issue?
            Oct 14, 2019
            Updated by Amar Motamarri
            Not sure, this portal will really help the issue. I still dont have any update on the product
            What is the update on the TV delivery. I still have not received any update
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              B
              Bhushan S Gangurde
              from Delhi, Delhi
              Oct 8, 2019
              Resolved
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              Resolved

              Dear sir,
              I ordered mobile for my sister.
              Redme note 7 pro nebula blue 128 gb on 01/10/2019.
              Received on 4/10/2019
              . Mobile is not working properly that is
              Heating issue
              Battery draning issue.
              Request flipkart to replace my product.
              Time consuming service provide by flipkart.

              Regards
              Bhushan gangurde
              [protected]
              Bhushan21.[protected]@gmail.com
              Nov 9, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 09, 2019
              Flipkart Customer Care's response
              We will revert on it.
              Abb not enables. Same problem. I am unable to claim buy back.
              My Filipcart account not activing
              Niza Shamnad's reply, Sep 28, 2019
              Account not oppenig
              As i ordered boAt headphone from flipcart through this selller and i didn't receive the product my product was nit delivered to me and the seller didn't refund the my amounts will go to court for this
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                1
                1vipinsharma
                from Delhi, Delhi
                Oct 8, 2019
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                Address: Ghaziabad Ghaziabad, Ghaziabad, Uttar Pradesh, 201003

                Order id - od[protected]

                Dear support,
                This is to inform you that we have purchase the mi note 7 pro from filpkart & received to me 3-oct-2019 with 10 days replaced & refund policy this product after that i have used this phone same days
                & it phone was very heatup & over heating without any application & internet after that i have raised the complaint for replacement this phone in my filpkart app & after that call recieved from filpkart team for mobile troubleshooting and i flow the troubleshooting but problems not resolved same problem after all troubleshooting after that filpkart assigned the engineer for technical visit for home & and engineer visit my address and check & found phone heatup 49 tramp without any application call & internet but filpkart closed this complaint with out solution used again i have raised complaint to filpkart after that new technical engineer visit at home for phone troubleshooting same problems phone team is 49 without any application used but filpkart & filpkart sailer not understand my problem and filpkart closed my complaint, filpkart team 4 time cancel the my replacement request & i have many call to filpkart team not action taken filpkart as per filpkart policy.

                The filpkart is not replacing my phone, make my money, i am losing time in the morning, yet i am unable to understand such a baby and there is a question of someone's life.
                Plz check the attached file for your reference

                This is very very poor service from filpkart,

                I request to you please take the action to filpkart, please resolved my problem,

                Email id - [protected]@gmail.com
                Order id:- order - od[protected]

                Regards
                Vipin sharma
                +2 photos
                Flipkart customer support has been notified about the posted complaint.
                Oct 09, 2019
                Updated by 1vipinsharma
                Dear Support Team,
                Filpkart again reject my phone replacement request,

                Please take the action

                Verified Support
                Oct 09, 2019
                Flipkart Customer Care's response
                We will revert on it.
                Oct 09, 2019
                Updated by 1vipinsharma
                Dear Support Team,

                Till now no action taken from filpkart team,
                Oct 11, 2019
                Updated by 1vipinsharma
                Filpkart ti now no action taken and my phone not replacement
                Oct 14, 2019
                Updated by 1vipinsharma
                Dear Support team
                Till now no action taken
                Oct 18, 2019
                Updated by 1vipinsharma
                Dear Support Team,
                Filpkart close my compliant with confirmation, still now my problem not resolved & Phone heat up problem,
                Filpkart not replaced my phone as per return policy,

                Please Take the action

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                  K
                  kumaresanvasu
                  from Tiruchirappalli, Tamil Nadu
                  Oct 8, 2019
                  Resolved
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                  Resolved

                  Address: 600004

                  Hi all,

                  I am from chennai, on sep 30rth i have ordered hp laptop by flipkart on offer price and it was confirmed by seller as well. Shipment was done and the product was teacher chennai on 4th october morning... The order was deliver on or before 5th october... When i track the details by 5th the product was reached to bengaluru.. Actually it started from hyderabad and it came chennai and then went to bengaluru. I got confused and called customer care executive, they said like you product will reach before 8th.. I agreed on it.. Very next day i got message like my product will be deliver by 10 oct... Again i agreed.. On 8th morning.. I got a message and stated as the hp laptop was cancelled by seller... I called flipkart customer care again and they same thing again and again like i have to reorder the product since seller cancelled it. I just disconnected call.

                  I have asked them few questions

                  1. If flipkart or seller is unable to deliver the product to chennai location why he confirmed the order.
                  2. While tracking it came to chennai hub on 4th.. Then only it went to bengaluru.
                  3. If they want to cancel.. Why they took more time.. Instead they can inform after placing order with in few days... Else i would have buy this product in amazon on reasonable price

                  Ff - fraud flipkart
                  Nov 10, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Oct 08, 2019
                  Updated by kumaresanvasu
                  Order Id: OD[protected]
                  Verified Support
                  Oct 09, 2019
                  Flipkart Customer Care's response
                  Hi,
                  Thanks for getting in touch.
                  We are sorry to inform you that we are unable to find your account/order details. Request you to share with us the order details or get in touch with our customer support number[protected].
                  You can also check your order status here: http://fkrt.it/bqWLi~NN
                  Hope to hear from you soon.
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                    A
                    Ashwin Veliyambra
                    from Mumbai, Maharashtra
                    Oct 8, 2019
                    Resolved
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                    Resolved

                    Address: Sarvodaya Nagar, Ambarnath west, Thane, Maharashtra, 421505

                    Hi,
                    My name is ashwin and my contact number is [protected]. I have purchased a real me xt on flipkart with exchange. However first of all the product was delivered 3 days late. Secondly it was with exchange of my old phone mi a1. However the delivery agent rejected it just because of really really small scratch. I am unable to attach the video i took of my phone. If there is any email, i can forward that video as well.
                    I don't understand how can some company work so inefficiently. Very pathetic. I was waiting for the phone since last 3 days. I formatted my old phone and was waiting for the new phone. It was great inconvenience to us.

                    I traveled to work without a phone since last 3 days as my old phone has to be kept at home for pickup. And after all this inconvenience i didn't get my phone today. Delivery boy rejected my old phone.
                    +5 photos
                    Nov 9, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 09, 2019
                    Flipkart Customer Care's response
                    Hi ​​​​​​​​​​​​​​​​​​​
                    We are sorry to let you know that your order for Realme XT (Pearl Blue, 128 GB) has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has initiated the refund on 09 Oct 19 and it will be reflected within 2 business days in your credit card account. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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                      M
                      monucool0143
                      from Koch Bihar, West Bengal
                      Oct 8, 2019
                      Resolved
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                      Resolved

                      Address: 8295232339

                      Sir, i have received the watch on 04 oct 19 order no. Is od[protected]. This watch has software problem like counting steps in four wheeler, wrong heart rate data. I have contacted flipkart through app but my complaint closed without giving reasons, they r nor raising complaint and cutting the call in middle. Plz do needful. My no. [protected]
                      Nov 10, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 08, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Dec 30, 2019
                      Flipkart Customer Care's response
                      Customer raised a complaint stating that the product delivered is defective. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on October 11, 2019. Hence, closing the complaint from our end.
                      .Hello sir I am very disappointed this is the third time in 2 days that i bought the product on flipkart and they cancelled my order and refund will be cerdited in 8 days.. Sir they are doing fraud with customers plzz take some action on them as soon as possible

                      huami smartwatch software problem - Comment #3554018 - Image #0
                      Flipkart deliver expired Haldiram's Navratan Namkeen to me on date 20/9/19. I have done complaints 5-6 time over phone call but not resolved my issue. Now I want to return this expired product. ..., ... Regards.
                      Pratipal Singh
                      [protected]
                      [protected]
                      Today big billion day sale offer (Vivo z1x mobile) price was showing rupees 15, 000. but iam going to buy a phone it was showing 19, 000 rupees in a cart . I already called and told to custumercare about this issue, but still its showing 19000 rupees.
                      [protected]
                      I have deactivated my flipkart account few days ago . Now I need to Reactivate my account for the purpose to use ...
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                        L
                        Lokesh Chowdary Yedoti
                        from Bhimavaram, Andhra Pradesh
                        Oct 8, 2019
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                        I am Lokesh.I got stucked in a fraud of fake website i. E flipkart lite explore plus. While i m using my phone i got one pop up and and i clicked on that website. Where is shows some offers like hp 14 core 7th generation laptop which costs 30000 in market but their offer says the price of hp 14 core 7th generation for rs.1247.please help me
                        +2 photos
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                          A
                          ajay_ketu
                          from Ahmedabad, Gujarat
                          Oct 8, 2019
                          Resolved
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                          Resolved

                          Address: Jamnagar, Gujarat, 361001

                          I had ordered two levis shirt order id od[protected].

                          I just got one shirt. One shirt is missing. This is really sad. Even i had called the currier person plenty times, still no help received.

                          I have called to customer care regarding the short shipment, but till now no response received. Hope flipkart will sure take action.

                          Hope they will help me.
                          Nov 13, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 09, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
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                            S
                            SubhaMandol
                            from Mumbai, Maharashtra
                            Oct 8, 2019
                            Resolved
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                            Resolved

                            I am unable to play any flipkart games, whenever i try to play amy games, they show an error message. This has been going on since 2-3 months, i have called the flipkart customer service many times, they say to wait for few days, but months have passed and my problem is still not resolved. I use flipkart very much but this bad service has been unsatisfactory and i am really disappointed. Will i never get to play again? Will flipkart ever look into this seriously???
                            +1 photos
                            Nov 10, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 09, 2019
                            Flipkart Customer Care's response
                            Hi,
                            Thanks for getting in touch.
                            We are sorry to inform you that we are unable to find your account details. Request you to share with us the account details or get in touch with our customer support number[protected].
                            You can also check your order status here: http://fkrt.it/bqWLi~NN
                            Hope to hear from you soon.
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                              S
                              Subho Mandol
                              from Mumbai, Maharashtra
                              Oct 8, 2019
                              Resolved
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                              Resolved

                              I am unable to play any flipkart games, and i am just receiving an error message whenever i try to play, and this is happening for 2-3 months, i have called flipkart customer service many times, they say it will take few days but months have passed my issue is never resolved. I use flipkart very mucj but i am really unsatisfied with this service, will flipkart ever look into this seriously??
                              +1 photos
                              Nov 10, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 09, 2019
                              Flipkart Customer Care's response
                              Hi,
                              Thanks for getting in touch.
                              We are sorry to inform you that we are unable to find your account details. Request you to share with us the account details or get in touch with our customer support number[protected].
                              You can also check your order status here: http://fkrt.it/bqWLi~NN
                              Hope to hear from you soon.
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                                S
                                Sourabh seth
                                from Bengaluru, Karnataka
                                Oct 8, 2019
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                                If something i purchase from flipkart at low price they are canceling the order and telling us to order a fresh one at its original price and I talk to customer service to raise a complaint regarding this. They denayed to raise a complaint also
                                +1 photos
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                                  S
                                  Suri002
                                  from Mumbai, Maharashtra
                                  Oct 8, 2019
                                  Resolved
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                                  Resolved

                                  Address: Karimnagar, Andhra Pradesh, 505001
                                  Website: Flipkart

                                  My product was cancelled by flipkart after a week of placing the order. I was placed the order on 29/09/2019 they accepted the order and given the delivery date was 01/10/2019. But i didn't got the product so i raised a complaint on it they given the the for solving the issue was 05/10/2019. But they didn't solve the issue and moreover they were called to me and said that please cancel the order we have an issue from our side, i didn't accept it i said to them i want my order. After they they were cancelled my order with out giving the information to me. At the time of booking the product cost is ₹4499/- now the price is ₹5799/- who bare the difference amount. I want my product at the cost of booking time. The order i'd is od[protected]
                                  Product is f&d f3800x 80 w bluetooth home theatre.
                                  +3 photos
                                  Nov 17, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 09, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    N
                                    Neeraja arun
                                    from Mumbai, Maharashtra
                                    Oct 8, 2019
                                    Resolved
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                                    Resolved

                                    On 18 th sep 2019, i have ordered for 2 realme 5 pro phones (Price each for 16, 999) and cancelled the same on 18th sep itself. My order details are od[protected] and od[protected]. On the cancellation day i got the message that my money will be refunded by 26 th. But it was not credited. I called your customer care and they asked to send my bank statement n i have done the same. It's more than 19 days but still i don't have a correct response from flipkart. Every time there executives call me n tell "" sorry mam for the delay we are contacting with bank, please wait for some more time. How long should i wait for my money. I should get refund of a total of 33, 998. Please kindly provide me with some correct response apart for the dialogue what i get from flipkart customer service representative.
                                    Thanking u in advance
                                    Nov 19, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 09, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    I didn’t get any refund till now but they closed my issue
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                                      Fehmida Khan
                                      from Mumbai, Maharashtra
                                      Oct 8, 2019
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra, 401107

                                      I had been order one product and order date was 1st october, product deliver date was 5th of october. But i haven't received my product yet. This is not good thing why this is so late. I had order one kitchen appliances set which i have to give as a birthday gift for my friend i'm so disappointed of this service

                                      My name is fehmida khan
                                      My number is [protected]
                                      Nov 17, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 08, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Dec 30, 2019
                                      Flipkart Customer Care's response
                                      Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and confirmed that the product is delivered on October 12, 2019. Hence, closing the complaint from our end.
                                      सर पिछले दिनों Flipkart का एक नोटिफिकेशन आया मोबाइल पर जिसमे बताया गया आपको लेपटॉप पर 90% ऑफ हैं जिसके झांसे में मैं आ गया और मेरे खाते से 1600 रुपए कट गए लेकिन हमें कोई सामग्री प्राप्त नही हुयी इस बात को आज दो महीने होने वाले हैं ..
                                      please सर हमें हमारा पेसा वापस लौटाने का कष्ट करें

                                      pigeon essentials kitchen pack gift cookware set/ didn't get product - Comment #3553812 - Image #0
                                      pigeon essentials kitchen pack gift cookware set/ didn't get product - Comment #3553812 - Image #1
                                      I am order realme xt phone 30th September 12.30am..but product not packed ..and shipped by vision star seller my delivery date 2nd October is over ..

                                      pigeon essentials kitchen pack gift cookware set/ didn't get product - Comment #3554030 - Image #0
                                      My flip kart account is deactivated.now I am trying to activate my account.my account is activate connected with my mobile no. It is not connected with email and when I enters the mobile no. And password he saw me "Account is inactive contact the customer support to reactivate it"
                                      Pl solve this problem vastly
                                      I order samsung s9 plus mobile
                                      But I got damage phone
                                      Now flipkart lock my account
                                      And return request cancel without talking to me

                                      Please help me
                                      M[protected]

                                      pigeon essentials kitchen pack gift cookware set/ didn't get product - Comment #3554366 - Image #0
                                      This product was supposed to reach me by yesterday, but still has not reached me.
                                      Tracking no:FMPC[protected].
                                      I have been blocked from using game zone in Flipkart. Its showing ' something went wrong' kindly unblock my game zone
                                      I am not able to access flipkart game zone.It shows an error that "we encourage fair play in line with our terms and conditions." Pls try n solve this error as soon as possible.
                                      Flipkart Mob NO - [protected]

                                      U Have blocked my account. Please unblock it. In future I will not this mistake.
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