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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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Flipkart reviews & complaints page 1127

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S
Satyam799
from Mumbai, Maharashtra
Oct 12, 2019
Resolved
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My flipkart account is deactivated. I want to reactivate it. It is not connected with e mail but it is connected with mobile number. When i entered mobile number it shows, "account inactive please contact customer support". I am unake to contact the company. I tried to call the customer support but it doesn't connected. Please help me in reactivating my account.

Email: satyam. [protected]@gmail.com
Nov 18, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2019
Flipkart Customer Care's response
Hi, We would like to inform you that we can see that your account is active now, so kindly log in to your account with a registered mobile or email ID. Hence, we are closing this complaint from our end.
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    F
    Faisal4321
    from Bengaluru, Karnataka
    Oct 12, 2019
    Resolved
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    Address: Nt road 1st Cross MARNAVAMIBYLE, Below preeth electronics, Shimoga, Karnataka, 577201

    Order id (Od[protected]
    I used flipkart paylater to pay for dr physio massager of rs 895 and paid the paylater bill on october 3rd
    I refunded the product on 5th october and i was told that i would get the refund amount by 7th october but i did not get the refund amount
    When i contact the flipkart support, they told that the refund was complete but when i contacted the bank they said that there was no transaction of 895 rupees from flipkart
    The delivery executives are not at all helping
    I'm attaching the screenshot of the flipkart pay later statement and bank statement
    Nov 23, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 15, 2019
    Flipkart Customer Care's response
    Hi,
    We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded β‚Ή 895 on 05 Oct 19 and this should have been credited in your Flipkart credit account by now. Hence, we are closing this complaint from ou end.
    Verified Support
    Dec 26, 2019
    Flipkart Customer Care's response
    Hi,

    We're writing to you about the total refund of Rs.895/- for your order

    We’d like to let you know that the seller has refunded β‚Ή 895/- on Oct 05, 2019 and as per standard banking procedures, it should have been credited back to the source by now. Kindly get in touch with your bank with the reference number 75503729279033811687022.

    We would like to thank you for your understanding.
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      R
      Ravi1108
      from Delhi, Delhi
      Oct 12, 2019
      Resolved
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      I would like to raise a complaint against flipkart for offering only replacement for mobile

      The product which i ordered doesn't have good camera, camera clarity is not as described in the website

      Even though product is replaced, camera clarity remains same for the replaced product

      Here the problem is camera clarity, how can you force the customer to take the same product by offering only replacement policy?

      I would like to go for some good camera phone having more mega pixel camera

      I request you to refund the amount

      Please don't force and trouble customers by offering only replacement policy

      I want to take this further till my refund is initiated
      Jan 30, 2020
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Dec 26, 2019
      Flipkart Customer Care's response
      Customer raised a complaint stating that there is an issue with product delivered . We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on 17 Oct 19. Hence, closing the complaint from our end.
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        S
        SovonSarkar
        from Kolkata, West Bengal
        Oct 12, 2019
        Resolved
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        I ordered an hp laptop (Model no.: hp 14s cr 1005tu) on 1st october 2019 during flipkart big billion day sale. I received my order on 9th october 2019. The laptop has dark patches of the keyboard on the display screen. I informed flipkart for a replacement on that very day i received it. They said the seller has an option for return only. I said i would like to return then. They said the concerned team will contact you by 12th october. Today they send me an email saying it will be resolved by 15th october. The return policy is only for 10 days after delivery. And all they say is my issue has been escalated to the concerned team and it will be resolved soon. The name of the seller is laser techno solution and it is a flipkart assured seller. i really don't know if they are delaying it intentionally or not. The laptop costs around 47k. I really don't know what to do with this faulty laptop. I would anyway buy this laptop be it online or offline. So i am fine with replacement also from flipkart. I am using flipkart since 2012 but never been hassled like this. I am providing all the images below regarding this order. Please help me out.
        Nov 15, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Oct 12, 2019
        Updated by SovonSarkar
        I paid 46990/- through Axis Bank Credit Card for the laptop. If the return is not processed on time then the Axis Bank will charge money for delaying of payment in credit. I have to pay extra money for nothing. Please help.

        Oct 13, 2019
        Updated by SovonSarkar
        Flipkart cancelled my return request citing confusion between the chat and reason for return. Sir, I enquired in the offline markets about the price and if there are any problems with the screen for this laptop. And the offline market said no problem of faulty screen or dark patch on screen if I buy with them. I informed this to flipkart. And I don't know why they have cancelled my return citing stupid reason. Being a flipkart plus member and shopping for more than 8years on flipkart, facing this hassle is a nightmare. I received the product with a defective screen. I ordered it on 29th September. I received it on 9th October and requested for a return. Today is 13th October. A laptop worth 47k paid through a credit card. Now I have again raised it for return. HP Technician will visit now by 20th October to check the problem. The last day for return is 10 days after delivery. I really regret the decision buying the laptop from Flipkart. Thank you flipkart for delivering the prolonged mental agony just on time before diwali in the name of Big Billion Day!!!

        Oct 13, 2019
        Updated by SovonSarkar
        Buying a new laptop a customer don't expect such mishap and that too continuing for 15 days after order. The experience is terrible and it's not my fault. In the review section of HP 14s cr1005tu on Flipkart, there are many others who cited the same problem of the screen like mine. Going through a mental turmoil right now and hoping that everything will be resolved as soon as possible. It's unbearable now. Return ID -[protected]
        Oct 14, 2019
        Updated by SovonSarkar
        Please help me out.
        Oct 14, 2019
        Updated by SovonSarkar
        I ordered the laptop for work. It's been more than 15 days I have paid the money for the laptop but cannot use it because they had send a laptop with a defective screen. Flipkart cancelled the last return citing confusion between comment and selected reason. Please help me to return the defective laptop.
        Verified Support
        Oct 15, 2019
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Dec 26, 2019
        Flipkart Customer Care's response
        Customer raised a complaint stating that there is an issue with product delivered. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on 21 Oct 19. Hence, closing the complaint from our end.
        Buying a new laptop a customer don't expect such mishap and that too continuing for 15 days after order. The experience is terrible and it's not my fault. In the review section of HP 14s cr1005tu on Flipkart, there are many others who cited the same problem of the screen like mine. Going through a mental turmoil right now and hoping that everything will be resolved as soon as possible. It's unbearable now. Return ID -[protected]
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          J
          jay oatel
          from Mumbai, Maharashtra
          Oct 12, 2019
          Resolved
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          Resolved

          Address: 23-24, Mahatma Gandhi Road, 23/14, Mumbai City, Maharashtra, 452005

          I bought mi led tv order id [od[protected]] the tv is delivered on 10 october. And the flipkart message us that the technician will come tomorrow on 11 october but he is not come. Again the flipkart message that your installation residualed on 12 october. But similarly no one comesyet.
          I am very frustrated. When i call the jeeves customer care noumber which is obtained from flipkart message. They say technician will come but when?
          Nov 19, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 15, 2019
          Flipkart Customer Care's response
          Hi,
          Thanks for contacting us.
          We would like to inform you that the installation and demo have been completed. Hence, closing the complaint from our end.
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            D
            Divya Selvaraj
            from Kottayam, Kerala
            Oct 12, 2019
            Resolved
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            Resolved

            Address: No=40 15 Central Cross St Mkb Nagar, Chennai, Tamil Nadu

            I ordered an grocery product in flipkart the payment was made through online rs=651 the delivered product was on the cash on delivery but i payed the amount on online i received an msg from the bank that they withdrawed the cash but i didn't receive any product so please help us to refund it i[censored] need the msg i will forward it the payment was made on the date of order please help us
            Nov 14, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 14, 2019
            Flipkart Customer Care's response
            We will revert on it.
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              V
              Varish kumar
              from Delhi, Delhi
              Oct 12, 2019
              Resolved
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              Resolved

              Address: Faridabad, Haryana, 121002

              I had order redmi note 7 pro in flipkart big billion sales. My order i'd is od[protected]. I had bought this phone in exchange of samsung on 7 pro. At the time of delivery delivery boy has rejected my exchange. There was no crack was there. Phone was in good condition. But he rejected my exchange by saying phone is damage. Flipkart is cheating all people in the name of exchange. They want just order and their delivery boy don't exchange the phone.
              Nov 15, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 15, 2019
              Flipkart Customer Care's response
              Hi, We are sorry to inform you that the exchange product was canceled as the product did not meet the exchange related guidelines confirmed by the Wishmaster. However, we see that the parent order Redmi Note 7 Pro (Neptune Blue, 64 GB) has been successfully delivered to you on 11 Oct 19. We always strive to provide you the best shopping experience and we'll look forward to serving you better in the future. Please refer to the below link for more details. https://t.co/MQiPaGk48ksee
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                A
                Ameen Sabith
                from Hyderabad, Telangana
                Oct 12, 2019
                Resolved
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                Resolved

                My flipakrt affiliate id: ameensabi

                Flipkart has not paid me my hard earned affiliate fee of rs. 2709. I have chosen th egv mode of payment in which the minimum threshold limit is 2500. I have already covered this limit and i am fully eligible for the payment through egv. My account is a verified account and i have submitted all the required details and documents including pan card. Its almost a year now and they have not paid the amount.

                Now i feel like flipkart affiliate programme is a scam. I trusted flipkart and was a regular customer. Now i feel like i am cheated by flipkart.

                Please pay my hard earned money..
                Nov 16, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 14, 2019
                Flipkart Customer Care's response
                Hi, We would request you to contact on [protected]@flipkart.com. Closing the complaint from our end.
                Oct 14, 2019
                Updated by Ameen Sabith
                the email mentioned above is shown to me as [protected]@flipkart.com
                Oct 14, 2019
                Updated by Ameen Sabith
                whats you customer care number for affiliate customers? Do you really have one ?
                Verified Support
                Oct 15, 2019
                Flipkart Customer Care's response
                Hi,
                We would request you to contact on [protected]@flipkart.com. Closing the complaint from our end.
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                  A
                  Amulya HN
                  from Delhi, Delhi
                  Oct 12, 2019
                  Resolved
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                  Address: 560100

                  Order was delayed by more than 10 days. Apparently order delivery attempt was made and failed. But as a consumer, i wasn't informed about the delivery attempt. When i called customer care, they cancelled the order without my confirmation. Multiple attempts to contact the company has been made but they do not provide effective answers. They just keep saying issue will be resolved in 24 hours but hasn't been resolved till now.
                  Nov 19, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 15, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Dec 26, 2019
                  Flipkart Customer Care's response
                  ​​​​​​​​​​​​​​​​​​​Customer raised a complaint stating that the product is not delivered. We have interacted with the customer and informed him that order has been cancelled by the seller due to unforeseen reasons. We requested the customer to place a fresh order. Hence, closing the complaint from our end.
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                    8
                    8127481482
                    from Delhi, Delhi
                    Oct 12, 2019
                    Resolved
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                    Resolved

                    Address: Ashika commercial pvt ltd, Ajmer, Rajasthan, 305802

                    My order was not delivered before 3 days hamesha jab bhi check krta hu to usme yahi hatata hai ki out for delivery and fliokart authority bhi iska samadhaan nahi nikal pa rhe hai kripya krle aap kuch kariye delivery person order area me dene se mana kr rha bai bolrha hai ki me nahi de sakta hu iss area me hmesha jab bhi call kro yahi bolta hai ki apko office akaar nearest hub me hi lena padega ye product so just please deliver it fast i am getting already late.
                    Nov 28, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 15, 2019
                    Flipkart Customer Care's response
                    Hi,
                    Thanks for getting in touch.
                    We are sorry to inform you that we are unable to find your order details. Request you to share with us the order details or get in touch with our customer support number[protected].
                    You can also check your order status here: http://fkrt.it/bqWLi~NN
                    Hope to hear from you soon.
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                      A
                      ashvin nagas
                      from Kodinar, Gujarat
                      Oct 12, 2019
                      Resolved
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                      Resolved

                      Address: Amreli, Gujarat, 365640

                      Purchased from: flipcart.com
                      Order id - od[protected]

                      Pinkstyle casual 3/4 sleeve floral print women black top
                      M, black
                      Seller: pink style
                      β‚Ή2983 offers
                      Ecartlogistic
                      Id :- fmpp[protected]
                      Delivery date given : 10/10/2019
                      Bt
                      Order are delayed.
                      And
                      I cant track my order.
                      Nov 16, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 15, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Dec 26, 2019
                      Flipkart Customer Care's response
                      Hi, We are sorry to let you know that your order for the product 'PINKSTYLE Casual 3/4 Sleeve Floral Print Women Black Top' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 18 Oct 19 and it should be reflecting in your account by now. Your kind understanding is appreciated.
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                        R
                        Ridi_culous
                        from Mumbai, Maharashtra
                        Oct 12, 2019
                        Resolved
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                        Resolved

                        Address: Sunil Path, East Singhbhum, Jharkhand, 832108

                        I ordered a asus rog strix g531gt on 3rd october 2019 during the big billon day sale. It has been 10 days now and the laptop is not even packed. It is showing seller is processing your order from the past 10 days. Usually it does not take this much time for flipkart to deliver in my area.
                        Therefore, it would be greatly appreciated if you look into this matter.

                        Mail id - [protected]@gmail.com
                        Nov 15, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 15, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Dec 26, 2019
                        Flipkart Customer Care's response
                        Hi,

                        Thanks for writing in.

                        We are sorry for the trouble you had to go through.

                        However, we're writing to let you know that the seller has confirmed that the shipment of "Asus ROG Strix G Core i5 9th Gen - (8 GB/1 TB HDD/256 GB SSD/Windows 10 Home/4 GB Graphics) G531GT-BQ024T Gaming Laptop'' was delivered to you on "17 Oct 19''.

                        Have a nice day!
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                          V
                          ViploveSahni
                          from Mumbai, Maharashtra
                          Oct 12, 2019
                          Resolved
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                          Resolved

                          Address: 411060

                          I ordered for a mobile on 1st oct. I was first told it will be delivered by 4th oct.. After check out the date changed to 10th.. After complaining and so much trouble i was said till 15th oct.. But the product is still not packed..
                          Highly disappointed and fed up.. Will never shop on flipkart again..
                          Have spoken to so many agents but of no avail.. I am waiting for the past 12 days for a mobile. Amazon n other apps provide the service in 3-4 days.. This is really not done. I have all the screenshots n call records.. I will go public n let people know what frauds n scamster flipkart are.
                          Nov 12, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 12, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
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                            A
                            a4ayan1
                            from Mumbai, Maharashtra
                            Oct 12, 2019
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                            flipkart pay later refund

                            Address: road no 3, pandurangwadi., Mumbai City, Maharashtra, 400063

                            I've purchased a crocs men black sandals (Od[protected] worth rs.1395/- which was delivered on 31st august through flipkart pay later option. Later on september 13th i tried to pay the pay later bill twice but the payment got failed. But the money was deducted. Next day i got a message from flipkart that the pay later amount is cleared. So one payment was successful. But i didn't get the 2nd failed payment refund still now. It's been...
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                            Rakesh Deepak
                            from Nagpur, Maharashtra
                            Oct 12, 2019
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                            I have ordered a laptop on exchange basis during big billion sale on flipkart, i have entered the details of the old product as mentioned in the exchange checklist of flipkart but during the delivery the ekart person has shown a different checklist finally disqualifying my laptop for exchange. I have attached the checklist given to me in the site. The delivery was not on time on top of that they made me wait for 2 days and finally they show a different checklist to the customers and wasting our time. Worst experience with the customercare and flipkart aswell. Flipkart on the name of sale it cheats people and wastes peoples time.
                            Flipkart customer support has been notified about the posted complaint.
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                              T
                              Terry10
                              Oct 12, 2019
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                              I made 2 orders for rog 2 phone
                              3 october 2019 made order for
                              Od[protected] cancelled

                              12 october 2019 made order for
                              Od[protected] cancelled today. Why?

                              11 october 2019 i have successful bought other items thru:
                              Od[protected]

                              So why is flipkart cancelling my orders on 12 october 2019? Its the second time my orders is cancelled.

                              I am an overseas customer and the address i use is a address from shoppre to allow items to ship there prior to
                              Shipping it to my country, singapore.

                              Please explain and resolve this issue
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 15, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
                              Oct 15, 2019
                              Updated by Terry10
                              I am a overseas customer and Flipkart asked for my citizenship proof. Does my citizenship have anything to do with Flipkart? This is infringement of privacy. However, I have since gave Flipkart a copy of my citizenship card but Flipkart is still asking for my citizenship proof for more than 1 week.
                              Oct 15, 2019
                              Updated by Terry10
                              I have received about 14 of such replies:

                              Hello C21370 Terry Tan

                              As a part of our verification process to ensure the security of your account, we will require a few documents from you before your order can be fulfilled by the seller.

                              Please reply to this email within 24 hours along with scanned copies of the documents listed below

                              1. Copy of your Indian Identification proof (If any)
                              2. Company ID Proof (If any)
                              3. Photo ID Proof: International Residence / Citizenship Proofs, etc. as an ID proof to process your order

                              We look forward to hearing from you

                              Thanks,
                              SHAMID P
                              Flipkart Customer Support
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                                utkarshjais21
                                from Mumbai, Maharashtra
                                Oct 12, 2019
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                                Address: Bangalore, Karnataka

                                I have purchased a shoes form flipkart on 13th september 2019, by making payment of 474 rs through indian bank debit card. Due to some reason i cancelled the order on the same date i. E13th september and flipkart initiated refund on 13th sept only but amount is not credited to my account, and according to flipkart it should reflect in my account by 23rd september but still money didn't came. After asking flipkart executive, they gave me reference no (Protected) told me to ask from bank and when i spoke to bank executive they are saying they can not help me with this no. They asked me for utr no, which flipkart executive is not giving. And when i again i ask flipkart they told me to raise dispute against bank in their grievance cell but when i gone to their cell they told they can't track with this number they again asked me for a proof that flipkart has initiated the amount so they asked me for utr number, and when i told them that i don't have utr number they told me to give me a confirmation mail provided on that date when amount was initiated, mode of payment and from which bank seller has transfered and his account number and ifcs code.
                                I request flipkart to give me utr no or this mail which states all the above things which i stated above so that i can show in bank as a proof and can raise grievance in bank.
                                Thanks
                                Flipkart customer support has been notified about the posted complaint.
                                Oct 15, 2019
                                Updated by utkarshjais21
                                No body contacted me yet.
                                Verified Support
                                Oct 15, 2019
                                Flipkart Customer Care's response
                                Hi,
                                We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded β‚Ή 474 on 13 Sep 19 and this should have been credited in your bank account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number (ARN: 85215229256936243306605)in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell.
                                Oct 15, 2019
                                Updated by utkarshjais21
                                They are unable to check with Arn number
                                They want utr number or a mail which contains seller bank account number, IFSC code so that they can check.
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                                  P
                                  parwej1992
                                  from Bengaluru, Karnataka
                                  Oct 12, 2019
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  My order od[protected] was cancelled without telling me.

                                  Now they are telling the item will go back to seller and then refund will be done and so. Also i need the same item in same price but the price has increased. I waited for more than 10 days and they are lying that i have cancelled the order.

                                  Also the customer care executive is unprofessional and do not have proper knowledge on how to resolve the issue and giving unnecessary advice to customer.

                                  I have faced harassment from flipkart i need a resolution for that.
                                  Nov 24, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 15, 2019
                                  Flipkart Customer Care's response
                                  Hi, ​​​​​​​​​​​​​​​​​​​
                                  We are sorry to let you know that your order for Crompton 15 L Storage Water Geyser (Crompton 15 L ARNO NEO AWSH-2615, White) has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 15 Oct 19 and it will be reflected in your credit card account by
                                  25 Oct 19. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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                                    A
                                    Ankit Girdher
                                    from Amritsar, Punjab
                                    Oct 12, 2019
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                                    Address: 160062

                                    The product i ordered (Od[protected] was to be deliver on 8th october but was not delivered on time. And i got mail that it will be delivered on[protected]. But on given new time and date it was not delivered.
                                    When i called customer care, they said we did not send mail to deliver on[protected], and said that we will deliver on 12th oct. And they said that you can cencek the product if you want. But again today they are saying we will work on its, our team will revert you back on this. They are just making fake promises. They are harassing customer a lot.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      V
                                      vsnf
                                      from Delhi, Delhi
                                      Oct 12, 2019
                                      Resolved
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                                      Resolved

                                      Address: Mohan nagar prajaynivas phase-1,Hyderabad, Hyderabad, Telangana, 500035

                                      I will placed a micromax canvas infinity mobile flipkart on 4th oct'19 order id: (Protected) micromax canvas infinity 32 gb. At the time of placing an order, flipkart app shows me the delivery date of 12th oct'19. Today is 12th oct'19 and i still don't have my order. I spoke to flipkart and they are asking me to this order is cancelled from flipkart with address not found reason. But i am not cancelled this order. Flipkart customer support team says, due to high orders their delivery partner is taking time to deliver address is not found. My mobile no is [protected] please help me
                                      Nov 15, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 15, 2019
                                      Flipkart Customer Care's response
                                      Hi, ​​​​​​​​​​​​​​​​​​​
                                      We are sorry to let you know that your order for this order ID OD[protected] has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 14 Oct 19 and it will be reflected in your PhonePe on 22 Oct 19. Hence, closing the complaint from our end.
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