[Resolved]  Flipkart — phone replacement problem

Address:110084

I m a regular coustmer of flipkart, i order asus max pro m1on 30 july got on 1august i complant for replacement on that time beause i got used product phone chager used and phone's back sticker removed, flipkart care told will cal in 24hr till they call i told everthing its now 5 days over till everything is pending when i call them they told sir wait for 24hr our team will call you but never got a call .. pls ensure me phone will replace or not.
in given image showing last update was on 1 of aug.
return id-[protected]
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Sep 18, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2018
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Comments

I purchase mi note 5 pro handset online your company site. invoice no. FABBG[protected] ON[protected]. The handset was not work properly and hang too much. Gurantee of 1 years.
PLEASE SOLUTION MY PROBELME
REGARS WITH.

I have paid via phonepe wallet, transcation was successful but order is not placed.i have attached proof

I ordered an Oppo Find X mobile yeaterday (31 Jul 2018; 19:37 PM). Today to my surprise after taking the order and payment, I find that the order just vanished from the cart. (01 Aug 2018 ; 9:00 AM)

My 59, 990 is gone

Order ID : OD[protected]

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