Flipkart Complaints & Reviews

I ordered a honor 9n from flipkart on 7 aug 2018 and the delivery date was 2 aug 2018. On 12 aug they changed the date to 16 aug annd on 16 aug they told me to wait till 21 aug. They are fooling me. I have already paid the amount
My contact no is [protected] i have contacted the customer support they told me everytime to wait and also the product status is not updated from 8 aug it is still showing begaluru. I have also mailed to grieverance office of flipkart they also not helped me now they are telling to wait till 21 aug. They are not providing a bad service to the customer as they also dont know the exact status of phone

Hi,

I placed an order for 2 door wardrobe on flipkart. As mentioned in the delivery conditions, product was expected to be delivered by 13th august (Monday) and installation to be done by 14th august-2018 (Tuesday).
Furniture was delivered on time but installation date was postponed from 14 th aug to 18 th aug (Saturday).
However, on 18th august i got an update saying installation service date is further postponed to 23rd aug (Thursday).

It's really disappointing to see such a pathetic service from flipkart.

I have ordered hemt gr097wht b watch for men and is expected to be delivered this tuesday. Earlier i had selected cash on delivery option but later paid through debit card and was told it needed to confirmed by seller but was confirmed by flipkart by later in midnight message was shown that the payment was unsuccessful and had to be redone with cash on delivery option blocked. I had done it and now it shows paid but i have been charged twice for the sum of rs412.00. Kindly return the money asap as i have monthly commitments and i am a regular customer so this is frightening as if this happens one would be very uncomfortable in using cards for payment option. As a proof i have account statewment aswell.

Respected sir/madam,
This is to inform you that i have ordered webcam & barcode scanner for office use. Order number-od[protected],
My staff & vendor waiting for ordered hardware due to with out hardware we are unable to process of development & installation of application.
After five days flipkart canceled my order without my confirmation.
I have question, if flipkart not able to provide proper & perfect service stop this type of online shopping system.
This is not good...

Dear sir/madam,
Let me fetch your attention that i'd recently purchased a brand new smartphone "asus zenfone max pro m1" worth rs 14999 on 30-july-2018, but unfortunately the phone had some camera, call reception and other major issue due to which i ended up with a new replacement unit of the same model as my phone was under 10 days replacement policy. I received the replacement unit on 6-aug-2018 and now i got 10 days return policy on the same model. But unfortunately when 10 days return policy when ended up, the very next day my phone again started facing camera, call reception and the cellular network data as a major issue. I contacted flipkart they ignored and furthermore they didn't behaved properly as expected. They suggested me some troubleshooting steps but problem still persists and now please help me in getting return.
My order id is : od[protected]

O id-od[protected]

It's replacemented order

In which the delivery boy refushed to pickup old phone says it is damaged due to there is a scratch in the buttom of phone.

When ever in replacement t&c it clearly mainsion that cracks not accaptable.

I accept that, but there ia no crack rver.

He is confushed btn scratch and crack.

The scratch was also so miner.

So don't make fool customers with giving replacement offer, please if you not follow your t&c.

Regards
Gyan
[protected]

Hi team,

This is the first time i am really worried about "ordering an product in flipkart". I don't know what went wrong with the flipkart team but i had a very bad experience. I have ordered 2 products -
Raaga professional de-tan with kojic and milk for radiant skin (500 g) on sun, aug 12th '18 with a total cash of 1656 rps/-
The order id is od[protected].

Today i got my product delivered to my delivery address that is on fri, aug 17th '18. I paid the total cash through my debit card.

Unfortunately when i opened the product i was so shocked to see that there was only one (1) product instead of two (2) products but i have paid the total amount 1656 rps/- through my debit card ending with "7993".

Immediately i called flipkart customer care which i got from this url — HTTPs://WWW.google.co.in/search?q=flipkart+customer+care%2Ctelangana&oq=flip...⇄

Now comes the dangerous part, one fraud with name "rahul kumar" answered my call. When i explained him about my problem, he told that he is going to credit my amount back to my bank account. He started asking about my card details and even he tried to get otp from me.in short this # tried to hack my debit card with a word "we work for flipkart". I was so shocked with this and immediately i have blocked my debit card.

Kindly look into this issue as a priority and i want my amount to be refunded back as soon as possible.

Please find the attached pics for further reference.

For any other queries please let me know.

Good day
Please note that i received my vans shoe on 20th may from flipkart and found right foot shoes had some very minor defects and unfortunately i ignored it.
After a month i noticed that shoe started tearing off from shoe tongue, exactly below the tag. And now the condition of shoe is unbelievable because the canvas itself starting tearing off in small pieces. I rubbed those pieces on my hand and it turned into powder form.
I decided to check the box and found that the shoe was packed in jan 2017 and seems the product was mishandled or being stored in heated area which lead the shoes to torn off just after the use.
I tried calling flipkart repeatedly but everytime customer care executive tried to ignore or fool me by stating that i will transfer your call to senior and than they kept on disconnecting.
Such a worst experience from flipkart as well as tech connect retail pvt ltd.
Please help me to get the replacement of said product.
Thanks

I am continously trying to reach you but every time its showing, all the representatives are busy.in 2016 a bought a tv which is on 3years of warranty period but due to some reason its picture tube is not working. We have registered a complaint too with the dealer but everytime the response we are getting is please wait for few days and we will replace it & from then and today its been more than a month but we have not received any proper solution. Which is not only irritating us but also lossing the trust we have on your flipkart. I am so much disappointed with your service. Either provide me solution or i am gonna take futher strict steps against your site.

The following transactions are not made by me. Kindly cancel the transactions and request you to return the amount to the account from which it is debited.
1. Txn no. [protected] for rs. 1625/- on pos payust[protected]
2. Txn no.[protected] for rs. 698/- on pos payust[protected]
The date of transaction for both the transactions is 17/08/2018.

The transactions were made on flipkart through sbi debit card.

Hi team,
I had purchased fridge by staying wake up at night 12pm and order as flipkart communicated very good offers will be available at 12am to 2am on 10th september 2018. Actual delivery date 11th, but still didn't receive it.
Please don't order from flipkart with exchange, product will not be reaching you and customer care people will say creating ticket and will resolve in 1week, which never work out in my case atleast.in offers don't choose flipkart for exchange offers.

Please don't call flipkart service centre as they don't get any details and they are in same position as we are regarding product..

My order : od[protected]

It would be great if any help here.

Thanks,
Tirumala

Sir,
Respectfully i be to say that i have Asus Zenfone Max Pro M... with order ID OD[protected] amounting to Rs.10499 has been not been received till now. AND Given date is delivery by Thursday, Aug 16, 2018. so i very unhappy reagarding your facilities.one complain more regarding the delivere person he blame me .he never call me but say that respose not given by custmer.so please take a action on ekart deliver person who telling lies .he never try to delivere my product and never call .but he mentioned that customer not repose and not attained my call.if not possible than i will go to consumer court because i have pay 10499 rs/.you give some bonos benefit for your late deliver.otherwise cancel my order
thanku

I have ordered a Redmi Note 5 Pro mobile on 8-August-2018, and the product is delivered on 11-August-2018. When I opened it I come to know that was a Faulted mobile with Faulty display having a burning dot on screen. So I have kept the replacement request on the same day when I received. They told me that a technician will cone from our aide to check the mobile condition and tells us that whether it can be repaired or should replace. The technician came and checked the product and told the flipkart to accept the replacement. This process is don on 14th August, from 14th they promised me that replacement will be done by Hand by Hand on or before 16th. You can check the picture that I attached. Check the delivery date. But after 16th on 7pm I called the flipkart againa and reported that no pickup is done. They told sorry for delay and the issue will be resolved within 18th August. Now on 17th when I call they are saying that with 21 August it will be solved. What they doing I dont know. And why they are extending time. So I reported them that at any cost Product Replacement / Return should be done on or before 18th or I want compensation of Rs.500 for wasting my time. So please provide me better resolution Sir. You can check in screenshot that what fraud dates they gave me.

I have a placed an order on flipkart for Honor 9 lite (Glacier) with tracking ID FMPP[protected]. They haven't delivered my product yet. And, Now they are forcing me to cancel the product and place a fresh order but with new price which is costing me 4K more.

I want my product delivered with same cost.

I have ordered an iPhone 5s (OD[protected] on date 6th Aug 2018. While product received on date 9th Aug I found handset screen distorted. Without any further
investigation of handset with in 15 min I asked to flipkart customer care for
refund/replacement and i just wrap the handset as i got it. They have
initiated for return. but when pick up guy came he check each and everything
and found another issue of IMEI no. mismatch on Handset and Box. He refuse
to return and told because you didn't mention IMEI mismatch issue can't
take it back.

Now i again contacted multiple time to customer case but 4 return request
has been canceled without any discussion.

Now they are not ready to even take it back or to replace or to refund.

Thanks,
Yogendra

This was a bad experience with flipcart.
On 5th of August I purchased a washing machine with my credit card...a message arrived that 14k rupees will be blocked for 3 days and after 3 days it will come back to my account...it's more than 10 days. I didn't got my money...I need an explanation but before that refund my blocked amount..

Dear sir/madam,

Greetings! I recently placed an order at flipkart (An electronic commerce company headquartered in bangalore, karnataka) for Redmi Note 5 Pro (Black, 64 gb) (4 gb ram) mobile phone under exchange offer (Order id:OD[protected]. The exchange offer involves exchanging older mobile with a newer one. When the ekart (Courier name) executive came to deliver the mobile, he rejected the exchange (Redmi Note 4 which is purchase from flipkart on 12/07/17 against order id OD[protected] for reasons not indicated by flipkart.

The flipkart terms and conditions are (Flipkart terms and conditions followd by my response):

A. Brand and model of the old device matches the declaration provided by me in the flipkart website at the time of purchase of the new device.

The old device exactly matches the declaration provided by me.

B. The phone switches on and should be in switch on mode for a minimum of 30 seconds without connecting to charger.

The phone switches on and remans active for hours together.

C. The imei of the old device, provided by me in the flipkart website at the time of purchase of the new device, is correct and there is no mismatch.

The imei of the old device matches exactly with that provided by me.

D. Screen should not have any cracks and it should not be coming out from edges. Body of phone should not have any crack and there should not be any button missing from the phone

There are no cracks on the screen and it remains intact. There are neither cracks nor missing buttons in the phone.

E. For all phones, the screen lock should not be active (All forms of screen lock viz; pattern, pin, password, fingerprint, face recognition, smart lock, etc needs to be de — activated).

The screen lock was not active.

F. For apple iphones, i-cloud account is unlocked.

This is not applicable in my case.

Despite fulfilling the terms and conditions as a customer, my purchase order was not fulfilled and thus the exchange was rejected. I request follow the terms and conditions mentioned on the website and thus complete my purchase order.

Regards,
Pragnesh.

Hi
I was ordered USB handset received against order ID OD[protected].

When it got delivered for the first time there was some disturbances in outgoing voice then I logged return to exchange the same.

Another item got delivered which works 2 to 3 weeks of time but now again there is incoming sound problem it has become very low although tried to increase the sound from mobile & from receiver but nothing has happened.

request to either replace or help me how it can be corrected.

Hello Anybody Iam ordered Aug 8 One Back Case for mobile In Flipkart.com . It will be delivered to me in two days But The delivery was delayed to 5 days So im Cancelled my order But Flipkart said The money Reflect to your Bank Account Within 6 days . So iam waited 6 days But money didnt refund, im contact Customer care in Flipkart he said The money credit to your credit your account on 16 aug but Till Now Not credited.The worst experience Is Flipkart

Hello
Sir, by mistake i buy honor 9n 4gb/64 mid night black mobile dated 12/08/2018delivered in my registered address, i want return & replace because i received different colours, flipkart was not return & replace product, company 10 day return & replacement policy, i try 4-5 time but flipkart not any response about my complaint so please help me, my contact no.[protected]