Flipkart Complaints & Reviews

I got my samsung galaxy s7 today. The box seems like a used one, when i took the phone it covered with cheap plastic bag.in box accessories are missing like headset, usb to micro usb adapter, sim ejector tool. But the seal is there, but there are scretches on screen and home button. I order a new phone but the one i got seems to be a used one. So flipkart take necessary action to solve this issue.

I had ordered a watch od[protected] on 22 nd august, i received damaged after 6 days, i called to customer care for replacement, after some days replacement came to deliver product but they refused to deliver because of some tag was not available, i had not received any tag from the seller, how can i provide it, my request for return is cacelled itself also customer care executives not helpful, they are sure about their flipkart assured items, if i have not received any tag and the product was delivered damaged, what is the meaning of tag? No help from flipkart, never buy anything from flipkart, the service is very worst.

I can’t login to flipkart account. I sign out my account from flipkart then i have entered my mobile number and forgot password then otp send to my number after entering otp it shows me to enter new password after entering new password it is unable to login and asking me to contact customer care and i am trying to contact customer care numbers but all the numbers are invalid

I ordered a track pant and mobile back case on 3 september. I filled out everything, chose to pay using net banking and. The amount has been deducted from my account but the order was not placed neither i got any confirmation.

My net backing statement shows rs. 847 has been debited. Customer care people did not respond regarding this. Once representative said there was no order on my mobile or email, other said amount will be refunded or order will be placed in 8 hours but neither happened. Now they are not responding.

I ordered ifb washing machine on 17th july 2018... The seller send external damaged product.. I request replaced product... But the seller again send damaged product... What will i do? Now i complained flipkart there is no proper answer from flipkart... The executive talk to me to complain ifb customer care... I purchased flipkart not ifb website... But there is no proer response from flipkart...

I bought honor 9n from flipkart. The product touch quality is very poor and hectic, so i complaint about it, they want me to follow simple process for technician visit but the technician gave fake feedback regarding the product quality to the seller and he also mentioned that the problem is resolved and customer is happy. When i complaint about it customer support promises me to resolve the issue and also said that if the procedure takes longer time even than there is no need to worry about it. I already asked them regarding the 10 days replacement policy but at that time they assured me no need to worry about it and now they are saying that your replacement period is over, we cant refund your money.

Hi, I bought water purifier from Flipkart, which was delivered to me on 24th Aug and since I traveled to my native for rakshabandhan, I opened the packaging on 27th morning. There was a visiting card given inside the packaging, It was seller’s details, I called the guy and told him that TDS pipe is broken and it has leakage . At the same time I informed Flipkart and requested for return . Flipkart denied my request and said that seller policy has replacement and no return despite the product was broken. Seller kept calling me for repair service and asked for extra changes and when I kept denying, he sent a technician for free to fix the product but the technician was from third party and he couldn’t fix it as tds was still coming 630 and after filling a tank, it didn’t work at all. Technician left my place and I again requested Flipkart to return the product, my request is still not considered. On the other side seller started sending me WhatsApp msgs hence had to block his number. Also, I got a call from third party who sent the technician and he said that seller is not taking his call and he has to pay rs 200 to technician . I need my money back pls

I am not able to login into my account and when i try forgot password option, it says 'unable to process request .try again later. Some other people are sending item to my address.
Even after contacting flipkart they are not able to unlink my account from some other account.
My address and phone number details are leaked from flipkart.

Regarding flipkart paylater overdue payment. Iam not able to pay my flipkart paylater due as iam not able to login my flipkart account. I have contacted flipkart support team but they have not resolved my issue. Almost from the last 30 to 40days iam contacting flipkart support team for paying the due amount and that becomes useless. They have blocked my account and charged extra amount for the reason nonpayment of flipkart due. How can i pay the amount without logging in my account. I am ready to move legally on this issue.

Today i received a dell laptop. I have made the payment online.

The product should be window 10 os preloaded. But no os. Also the power adapter was missing. The battery found lntaslled but it should be separate.
The product seems used one.
Even after delivery, the website shows order placed.

Don't buy any thing from flipkart.
Now i am trying to replace or refund. But as the flipkart site shows order placed, i couldn't file my return request.

I order a playstation from flipkart on 26th of august and on 30th of august i got a kids train toy delivered and i raise a replacement of the product and then on 3rd september wishmaster comes for the pickup and denied the pickup. After sending the pics of the train box to its supervisor
I dont know where is my order.
I am very upset about this.
Hope to hear soon from flipkart

Dear sir i purchased a mobile panasonic eluva ray order id (Od[protected] and it is getting over heated i filed two times return request id no. As follows ([protected]) & ([protected]) i told them that i did not want this product but they are telling that i will send technician and all he also telling that phone is getting overheated during normal use and during charging it look like that it will get blast. Now i want to return this and flipkart is not returning this product.

Dear team,

Today morning 2:15 am i received 2 me sages and mails from icicc bank stated that two transaction happen. But these two transactions are fraud.

When i check net banking transactions are related to flipkart.

Requesting you to these transactions are completely fraud so kindle cancel the orders and refund the amount to source account only.

Transaction are the below,

1) 15964 at[protected] at 02:15 am as per sms and mail. - iin/i-debit/flipkart / [protected]
2) 18589 at[protected] at 02:15 am as per sms and mail. - iin/i-debit/flipkart / [protected]

Kindly respond urgently.

Worst customer service experience.
I had ordered a philips lightning cable from flipkart which was delivered to me on time. However, the cable did not fit my mobile phone. I requested a return of it within a day and i was promised that the product will be collected withi 4 days. However, no one showed up post 8 days too. I kept calling flipkart who told me to wait. And finally, when i had to travel out of the city, i called them again. The customer service told me that he would cancel the return from my side and then once i get back to town, i can request for the return again. I trusted him like most o[censored]s would have done. I did not receive any email from flipkart informing me about the cancellation or the limited time of filing the return again. I got back today morning and called them up again and was told that the period of return is over. However, i was told earlier that mine would be an exceptional case and i will be able to return the item. I do not need it any longer since i ordered for a better wire hoping that flipkart would not be such a pain. But its been absolutely disastrous an experience. Kindly help me in returning the item back and getting my refund.

Hi

Thank you for writing in.

We understand your concern about the 'vu iconium 109cm (43 inch) ultra hd (4k) led smart tv' with the order id: od[protected].

We are sorry for the trouble you had to go through.

We have notified your issue to our concerned team and they will get back to you with an update by september 05, 2018.

Hope you will understand.

Regards,
Jupinder singh.
Flipkart customer support

I have ordered vu iconium 109cm (43 inch) ultra hd (4k) led smart tv' with the order id: od[protected] on
Aug 1st due to some delivery issues it got cancelled. Till now i havent got any refund or no update on my refund status from one month cutomer support is giving some date and tellibg me to wait for resolution
Got fed up by waiting abd worst service from flipkart
Hoping i will receive my refund after raising a complaint here..
Thanks
Sushmitha

Sir i was trying to order a book
(GATE Computer Science and Information Technology 2019 (English, Paperback, Trishna Knowledge Systems) on flipkart.price is 626 rupees.i made payment from my united bank of india debit card.but when i was looking for my order it showed i have not made any order.but my money was debited from my account.and the bank has sent me a sms.plz help me so that i can get refund.

Sir i ordered dangal navy blue-9 | clymbdangal navy blue casual shoes on date[protected]
Order id: od[protected]
Invoice no: fabbbm[protected]
Gstin:07aafpa9s26p1z9
Pan:aafpa9826
But when i received it i have quality issue so i did return it. But the e - kart exucative said that the image and brand doesn't matching so he can't pic up it so sir plzz help me

I did online payment of rs. 639/- to flipkart for a product on dated 27-07-18, the break up of amount is rs. 501/- paid thru phone pe wallet and rs. 138/- paid thru master card. The payment was made but at the same time the order was not confirmed and i didn’t receive any order confirmation message from flipkart. After repeated follow up with flipkart and phone pe wallet they accepted that payment was done and it will be refunded in 8 working days or so. Everytime i received thia communication but till date i didnt get my money back.
I did written and verbal communication both with flipkart and phone pe. The screenshots of which are enclosed for reference.
Mail reference no. With flipkart
Your query with us [incident: in[protected]]

Communication with phone pe wallet

Dear arun_royal77,
The issue you had raised with us (Ticket id:[protected] is resolved by now. Kindly check and please provide your feedback and comments through the customer satisfaction survey below.

If the issue has not been resolved, please reply to this email and we will help you with next steps.

Sincerely,
Phonepe support team

I need your support to get my money back.

Regards,
Arun verma
[protected]

Hello sir, my name is ayushi kothari. From navsari. I given a order of mobile vivo y71i (16 gb) with exchange of xaomi mi y1 on flipkart on date 30 sep 2018. Order id was od[protected] but they cancelled order without any intimation. When i call on flipkart cc they gave me a reason of bulk order. And order cancelled from seller. And then after they block my flipkart account. Pls. Solve my problem sir.

I buy Micromax Canvas 5 Lite-Special Edition (Maple Wood, 16 GB) (3 GB RAM) with Order id OD[protected]
The Mobile is Faulty & I File a Complaint to Flipkart Customer Care, they didn't respond well till 31 August regarding my Complain & then closed my Request with Reason "Return Deadline Passed"
Flipkart Customer care Calls me for the Same on 03rd September & tell me they raise my Concern to Proper Department, but still now I didn't get any Resolution for my Issue & getting Refund for the Same