Flipkart Complaints & Reviews

This is the second day of my request to return my product which was handover to me on 6th evening the phone moto g5+ lunar grey 32 gb. Phone is hitting on the very next day when i put it in charge and it was hanging i tried to reboot it on 8th but still the issue is not resolved so i have requested for return of my product. There is no call from customer care and no one has approached till now i don't know how this is working

Sir, i have ordered a hp laptop on 17 may 2017 model 15-ab032tx but i received wrong modal ab029tx and more frustration came from dealer not responding to hp request to correct my warrenty date. I am using expired warrenty laptop. I lost my money. When i contact flipkart they said my replacement date is over. I have ask them why they send me wrong product. They again said replacement date is over.

I had placed an order for the captioned product on 30 th april 2017. Order no, was od[protected]. The product was delivered much after the scheduled date. But the worst was yet to come!. When we opened the parcel the content was in shambles - the glass of the clock was shattered, its frame broken in parts and hands missing and so on. Moreover the colour of the clock was not the one i had ordered for. I placed a replacement order (Return order no.[protected] which was scheduled to take place on 1 st june 2017. Although i got sms for pick up of the product twice, yet till date no one has come to take the product back. And now i have been advised that my product return has been cancelled. Kindly look into the matter - either replace the product or refund my money. Such careless and customer unfriendly behaviour does not suit a reputed company like flipkart.

Yours faithfully
Sandeep prakash

I have placed an order for a playstaion 4 and received delivery from a seller called micromini. After opening the box i have observed that the package had no seal on it and was used, not only this but the playstation itself was not even from india, it was a piece from dubai so the warranty which was being provided would be of no use.. I have paid rs 40, 000 by credit card to receive such service... I have requested a return and refund from flipkart, they have promised me that the item would be picked up on the 12th of june, 2 days have passed and yet it has not been picked up yet. Horrible service on the part of flipkart, u can not treat your customers like this. I am never ordering from flipkart again after experiencing this.

Hi all,

I purchased a carrier air conditioner and it got delivered to me on 31st march and their authorized engineer from jevees installed the same on 1st april. Now almost after 40 days i found that ac is not working so i contacted jevees for the same their engineer visit and said that flipkart has delivered the defective product to me due to that the gas got leaked they will ask flipkart to replace so no service done. Jeeves has raised a ticket with flipkart also.

Now when i did not got any call from flipkart, i called them today to get the status update their customer associate satyendra and gunjan said that they cant help me because they have the 10 days replacement policy.

Now my query that how come i will know that the product they delivered is a faulty because i am not an ac engineer. And if this is the faulty why their engineer didnot said the same on day 1 during installation.

I need your assistance on the same so that they should stop cheating the customer.

Please help me on the same.

I purchased letv mobile by online but mobile​ bill not received till date.
So i want to get a bill.
Thank you
Product:- leeco le 1s (Sliver, 32gb)
Order :- 26 jan 2017
Sr.:- od[protected]
Address:- rohit nagar near shivdham temple tikoniya park suresh nagar thatipur gwalior mp
Pin :- 474011
Kindly send mobile bill
Email id:- [protected]@gmail.com

Dear team,

I have purchased a nokia 1280 on 1st june, 2017 from flipkart and i recieved the handset in bad condition, charger is not working properly, batter problem, body broken and i called to customer care regarding replacement of handset twice times but no response from flipkart, with order id[protected],

Now i want you to please take some serious actions on flipkart to sort out this problem

Received substandard product on 2nd june which i had bought as a gift.
Shirt got torn from the shoulder just after the first use within 2 hours and not worth of wearing now.
Spoke with call centre manager and the response was scripted even social media team just ignored the issue.
Very disappointed that no one is looking to resolve the genuine issue.
If i had taken this shirt from any local stote they would have replaced.

I have ordered a redmi mobile from flipkart order id : od[protected] on wed, jun 7th 2017 and it has been delivered on jun 13th 2017. Online shopping services are supposed to deliver the product in the ordered address. Here the delivery boy is telling me to come and collect the item from 4km away from the address which i specified at the time of ordering the product. On june 12th he did the same thing and i couldn't reach him back on phone after sometime. Later in the evening he called me back and told me he will deliver it tomorrow morning and he had given me some other number to contact him personally. The next day morning i called him and asked about the delivery. His response was quite disappointing that he will not deliver the product to my address and if i need the product i have to go and collect it from some other place or else he will return the product as not delivered by the customer.

We are giving the delivery address by verifying whether the product can be delivered in that address or not. Then how can he tell that he will not deliver in that address and how can he say that he will return the product as not delivered?

Regards
Arjun

I had placed a order on flipkart but on delivery i found it broken so as per rules i initiated refund process but after the completion of refund process, till now my amount has not been credited.
My order is od[protected]
Register e-mail is [protected]@gmail.com
Date of order is 3rd june 2017
I even contact flipkart but output is zero.

We have purchased a mobile online which order id is od[protected] dated 05/06/2017 invoice no f00akrj[protected] dated 06/06/2017 mobile compny name a&k modle no a1111. This moble have a problems of touch screen and mobile have not touch pen. So we are unable to use this mobile. So you are requested to you to replace this product or return our money. Thanks and waiting your response — from — nirmal s/o-dr. Pitamber dass house no. B-38, m. G. Kashi vidyapith university campus, varanasi

Hello,

I ordered a gray nicolls kaboom smash kashmir willow cricket bat (Short handle, 700-1200 g) from flipkart.

Date of order may 21st 2017
Delivered on may 27th 2017
Mrp inr 2049
Purchase price inr 1194

When we ordered this bat for my 14 year old son, he was so excited that he will be getting a kaboom smash kashmir willow bat. After we got the delivery, we took the bat to get the bottom edge from a local cricket store on june 08th 2017. That’s when we got to know from the store guy that the bat is not original and flipkart has supplied a fake product. I called flipkart on june 08th and was told that someone will call me back by june 12th. Since i did not get a call back from flipkart, i called them today to check on the status. The representative that i spoke to was shyam who was extremely rude in his response. He just went on & on saying that they have to adhere to 10 days return policy and nothing can be done. But the case here is that we have been cheated with a fake product.

Please help us get a refund for the same.

Really dis-point with flipkart service first they delivered the product 1 day late... Then when i received the product unable to start the same.. It is only showing msg on display that the anriod yu yuricon and it is continuously blink.. I request return that is only from 3 days it is not done at all.. I request all do not buy any electronic product from flipkart.. As per their policy they will not return your money even though how faulty product they delivered,, they will take seven days to replace the product... They also send engineer to your place which they take a week

Sir i m sagar... And i have redmi note 4 phone and i want "3 in 1" ultra thin perfect fitting hybrid electroplating hard back cover for xiaomi redmi note 4 - (Navy blue color with golden or silver top bottom) on flipkart... I search this back cover lots of timr but i didn't get this back cover on flipkart... But it is available in amazon... And its price is high... So i want that this back cover also available in flipkart and with the low price... How you accpet my suggestion... And start to working on this pfocess2... As soon as... I see this progress in flipkart and buy this cover from flipkart... Thankew...

I have ordered a Lenovo VIBE K5 Note from Flipkart which got delivered to me on 4th June . Then after using one day it started showing software issues. Then I called the Flipkart customer care executive and asked for help and they provided me with online solution and told me to try and if that doesn't work out then they will replace my product.After following their instructions the issue still persists and again I requested for replacement and they accepted my request with a technical visit of the phone. After the technical visit I am still facing the issue and want to replace the product but now I can see the request taken for replacement is cancelled by Flipkart on the basis of the technical visit. As per Flipkart replacement policy they will replace the product if the product is found faulty but they are not taking my replacement request now.

So I told them I don't want replacement now I will return the product, so they are saying it is not possible.

So what can I do now ? Please help.

Thanks
Tapas

Hi team,

I have order joombox grooves blue wireless bluetooth headset from flipkart on dec 2016, when i ordered it showed six month warranty. From last two month my headset is not working, so i searched many service centers to claim warranty.. I found nothing..

Now what should i must do, say flipkart. Just waste of money spending to you, atleast amazon and snapdeal are better than you.

Please provide an solution for this warranty issue.

Order id: od[protected]

*note: my mail id ([protected]@gmail.com). Please resolve my issue as soon as possible.

Regards,
Ramanjeet

From

Thanga. Anbalagan,
(Movement section)
No.9 conronsmith road,
(Opp. Gopalapuram play ground)
Gopalapuram – 600086

To

The manager,
Quality controle,
Flipcart india limted

Respected sir,

Sub : micromax x916 – memory section problem - requested
Repalce the handset –reg.
(Invoice no : f007brj[protected] dated 09.06.2017)

*

I have purchased (Order) one no. Micromax x916 mobile hand set on 09.06.2014 6.53 pm. Billing invoice number is f007brj[protected] dated 09.06.2017 _ 6.53pm). (Imei no. [protected]) handset was delivered on 12.06.2017 afternoon.in meantime the hand set memory card section is fault. Because all good condition memory cards was not recognized. So audio player does not supported or not working. Please sir, the above damaged music palyer handset must be changed such as good condition mobile phone.

Yours faithfully

Thanga. Anbalagan

I called so many time to customer care and senior authority - every time they saying one we will resolve my problem till now it pending i not received any amount after cancellation my product.

Order no. Od[protected]
Dt:15/05/2017

Called sbi - around 20 times and flip cart cs even seniors around 100 times - till now i not get my amount

Sir,
I am placed order for purchase of an i phone se gold as per order id od[protected] through our mobile app. The item received on today (12/06/2017) by cod. I get a faulty product ie the display not working.

I request that necesery direction may be give to me for replace the item
For getting a right one.

Thanking you

Anlkumar ak

I ordered 2 moto g turbo mobile and when delivered i found these to be the diffrent to the one moto g turbo i was already using. These does not seems genuine products seems like they are delivering refurbished mobiles. I was able to get the replacement for the 1 while when requested for2nd one, no one contacted and the return request closed on next day. I called their help desk after 3~4 days and now they are saying u have already passes the 10 days replacement warranty so need to visit motorola help center for any issue. If i had that much time to visit service center i could have bought the mobile from the market it self. Though i first raised the return request with in 10 days and now as the mobile is faulty and they are not ready to replace it. Please help.

Order id - od[protected]