[Resolved]  Flipkart — Product not delivered in ordered address

Address:	Kannur, Kerala, 670621
Website:	flipkart.com

I have ordered a redmi mobile from flipkart order id : od[protected] on wed, jun 7th 2017 and it has been delivered on jun 13th 2017. Online shopping services are supposed to deliver the product in the ordered address. Here the delivery boy is telling me to come and collect the item from 4km away from the address which i specified at the time of ordering the product. On june 12th he did the same thing and i couldn't reach him back on phone after sometime. Later in the evening he called me back and told me he will deliver it tomorrow morning and he had given me some other number to contact him personally. The next day morning i called him and asked about the delivery. His response was quite disappointing that he will not deliver the product to my address and if i need the product i have to go and collect it from some other place or else he will return the product as not delivered by the customer.

We are giving the delivery address by verifying whether the product can be delivered in that address or not. Then how can he tell that he will not deliver in that address and how can he say that he will return the product as not delivered?

Regards
Arjun