| Address: Dakshina Kannada, Karnataka, 575002 |
| Website: www.flipkart.com |
To the manager of flipkart,
I am writing to express my concerns about a recent incident i experienced. I would like to bring to your attention the fact that i received extremely poor service during my past few shopping trip at flipkart.
In the past few weeks i had ordered two products from flipkart which was very disappointing for me.
On friday, 26-may-2017 i had ordered addyvero solid women's dark green, maroon hot pants of size 30 (Order no: od[protected] which was on stock when i had ordered but when i received my product i got the dark green color hot pant of size 32 which is totally unfair to the customer. Flipkart should have the courtesy to at-least deliver the right product to the customer. Which when later on turned out to be sold out when i thought of re-ordering the product.
When the customer has ordered the product while being on stock is that not flipkart's responsibility to deliver the same product? Is this the service which i can expect from flipkart? Very disappointing.
On monday, 12-june-2017 i did a mistake again ordering on flipkart for yepme women's gathered pink dress of sixe xs (Order no: od[protected] again the same issue, when i had ordered the product it was shown as in stock but when i received the product it did not had an issue with the size but i completely received a different product. Again when i went back to the website to reorder the same product the product was out of stock.
Is flipkart so dumb to notify customer about the out of stock product before they deliver the product?
Never expected this from flipkart. Worst service provided by flipkart. I want flipkart to take action against this worst service provided by flipkart.
I hope to hear back from you about this incident soon. Please contact at your earliest convenience at [protected], or email me [protected]@gmail.com.
Thank you for taking the time to read my letter.
Sincerely,
Hima
Jul 27, 2017
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Jun 20, 2017
apso's response Actually i want to buy samsung j1ace mobile cover but its samsung galaxy ace mbl cover its not suit for my mobile its so short that why i try to give return its and get my money that solve so please do needful and send a msg...
Verified Support
Jun 21, 2017
Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update on it.