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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1834

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S
Shreyansh Chandane
Jun 21, 2017
Resolved
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Address: Bangalore, Karnataka, 560023
Website: www.flipkart.com

Order no :- od[protected]
Ekart logistics :- fmpp[protected]
Date of order :- 18 jun 2017
Delivery date :- 20 jun 2017
Denied for the delivery as flipkart has shipped it to other city
When asked for same from customer care call disconnected by 3 agents by telling will connect to next level
Refund amout not given also
Now flipkart is asking to reorder with higher amount price
Customer care disconnecting call and denied to call back also
When asked to connect with esclation matrix call is getting disconnect
Jul 30, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Verified Support
Jun 27, 2017
Flipkart Customer Care's response
Shipment was misrouted to other city, apologized for this and we have asked customer to place a fresh order, which customer agreed and closing the case.
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    V
    vishsjdkshdjksh
    from Delhi, Delhi
    Jun 21, 2017
    Resolved
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    Address: New Delhi, Delhi, 110095

    Sir
    I have book a redmi note 4 (32gb) and it's delivery date 20.06.2017.
    But
    It is not provide me and no any information given by consumer and my item is not shown on my flipkart account.

    Please give me my product as soon as posible. My order id is:[protected]
    This order id given by flipkart. When i have book my mobile.

    Thanks
    Arun kumar
    [protected]
    Aug 1, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jun 21, 2017
    Flipkart Customer Care's response
    We will revert on customer complaint.
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      M
      Mohammad Adil Rawanda
      from Modasa, Gujarat
      Jun 21, 2017
      Resolved
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      This is related to order no od[protected] which i placed on flipkart
      I had placed for redmi note 4. I got the delivery on 21st june 2017 and as opened the box, i found a piece of tile i informed flipkart on call and concerned police station. I have called and sent messages on facebook after that but am not getting a positive response. Kindly help.
      I have contacted you team several times all i get to hear is wait but i am not being given any update
      +1 photos
      Jul 26, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jun 22, 2017
      Flipkart Customer Care's response
      Our team is working on this case. We will get back to the customer with an update on it.
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        S
        suhail mn
        from Tellicherry, Kerala
        Jun 21, 2017
        Resolved
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        Address: Kannur, Kerala, 670103
        Website: flipkart.com

        I have ordered a autokraftz reverse sensor with replacement warranty of 10days. And it was delivered on 15.06.2017. The item is not working. I requested to replace. But rejected by flipkart. Please register this as complaint and do the needful. Please go through the attached photos.
        Order no: od[protected].
        +1 photos
        Jul 30, 2017
        Complaint marked as Resolved 
        Verified Support
        Jun 23, 2017
        Flipkart Customer Care's response
        We have taken up this case internally. We will get back to the customer with an update.
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          I
          Imran@1516
          from Kolkata, West Bengal
          Jun 21, 2017
          Resolved
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          Address: Kolkata, West Bengal, 700024

          Hi,
          I ordered the product ucb loafer on 18/06/2017. It was suppposed to be delivered by 20/06/2017 after taking the delivery charge of rs 80. I was supposed to gift it today. Because o[censored]r inability to deliver it in time. I am left nowhere. I want the product to be delivered by today. When i called the customer service. They told that u need to wait till 24/06. If i had to wait till then why do i pay the delivery charge. U have yet again failed to keep the promise. I need the compensation for the time wasted chasing the delivery of the product

          Mobile :-[protected]
          Jul 25, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jun 21, 2017
          Flipkart Customer Care's response
          We will revert on customer complaint.
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            K
            kaif siddiqi
            from Gurgaon, Haryana
            Jun 21, 2017
            Resolved
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            Address: Bangalore, Karnataka, 560034
            Website: www.Flipkart.com

            Dear sir

            I am qaseem Ahmad I am regular costumer of flipkart

            I booked yureka black 5040 after read all configurations

            I was very happy before product delivered to me
            After I received yureka mobile phone

            It is not giving performance against company's giving configurations company falsified against given configuration like

            13mp camera working like 8mp
            4gb ram giving slow speed
            Battery backup very poor

            Company has a 10 days return option but flipkart refuse me in few hours to return product and now they are not receiving my call on my number

            I am calling customer care since after receive my product
            But I couldn't any help from customercare

            Please help me to refund my sweat hardworking earn money

            It's my email ID and phone number on flipkart
            [protected]@gmal.com
            [protected]

            Order id[protected]

            Thanks and regards

            Qaseem ahmad
            +1 photos
            Jul 30, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jun 23, 2017
            Flipkart Customer Care's response
            We have taken this internally, will revert soon.
            Verified Support
            Jun 29, 2017
            Flipkart Customer Care's response
            Post tech visit the replacement product has been shipped and will be delivered with in mentioned timeline.
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              S
              Shrinidhi Meti
              from Coondapoor, Karnataka
              Jun 21, 2017
              Resolved
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              Address: Bagalkot, Karnataka, 587102
              Website: www.flipkart.com

              I order the canon dslr i could nt receive it on time..!!

              As i didn receive the product i am unable to post the pics!!

              Nd the service u provide is too sloww!! Nd i contactd the flipkart office dey say shipment will happen nd u will recive the notification nd all.. No use of that..
              The expected delivery date was on 21st i didn receive any product yet..

              Wats the use in shopping with you people
              Jul 25, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jun 21, 2017
              Flipkart Customer Care's response
              We have taken up this case internally. We will get back to the customer with an update on it.
              Verified Support
              Jun 23, 2017
              Flipkart Customer Care's response
              Product has been delivered to the customer. Closing the complaint.
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                B
                BickyBillo
                from Mumbai, Maharashtra
                Jun 21, 2017
                Resolved
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                Address: Indore, Madhya Pradesh, 453441
                Website: Flipkart.com

                Hi, i ordered a panasonic eluga ray x phone in exchange to my old yu euphoria with an exchange value of 1600, amounting the order value to 7449. But when the delivery guy arrived for delivery, he declared the exchange phone to be damaged, although it was not (Only tempered glass was broken and that too removed when he claimed it to be damaged), and cancelled the order. The order id is od[protected].
                Aug 1, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jun 21, 2017
                Flipkart Customer Care's response
                We have taken up this case internally. We will get back to the customer with an update on it.
                Verified Support
                Jun 23, 2017
                Flipkart Customer Care's response
                We had interacted with the customer, apologized for the issue, customer was stating that due to a minor break in phone he have rejected the phone. Customer also says that the Wish master is worried if he takes wrong product, he will be punished, customer says this should be taken as feedback and should not be done like that. Apologized and informed feedback taken. Customer now wants the refund for the screen guard which is of no use. Created refund and informed the TAT. Closing the case.
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                  D
                  Devinder Kumar Batra
                  from Gorakhpur, Uttar Pradesh
                  Jun 21, 2017
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                  Address: Karnal, Haryana, 132001

                  I order cinneman seeds but i received through shubhbhakti saharanpur cinneman bark. On pkt it is written 50 gms seeds each pkt my order no was[protected] please send me seeds. Darchini is 50 gms rs 235/-actual cost is20 rs. I am a regular buyer from flipkart devinder batra feeling not good to purchase from flipkart
                  Take action and reply
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                    D
                    dixantkumar
                    from Dostpur, Uttar Pradesh
                    Jun 21, 2017
                    Resolved
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                    Resolved

                    Address: Bhiwani, Haryana, 127021
                    Website: Flipkart

                    Dear sir mera flipkart ka account blocked kar diya gya hai. Sir mane 2 phone order kiye the vo cncl kr diye sir unhone reason diya aap ka acc. Block isliye kiya hai hme daut hai ap ye phone market me sell karo ge. Sir mai student hu. Bahut muskil se pase collect kar ke phone ke order diya tha. Sir mane redmi note 4 bhi order kiya vo aa gya. Agr inko block he karna tha sir to redmi kyu bheja. Sir vo phone bhi bahut heating kar rha hai. Cemra does not work properly. Return ke liye call kiya flipkart toll free no pe. Sir 4 din se bahut call kar chuka hu. Unhone kha aap ki mail address pe mail aaya hai oska reply karo 24 hrs me problem solve kare ge. Bt sir 7 bar message kar chuka hu par sir koi reply nhi. Jb bhi call karo yahi ans 24 hrs wait karo. Sir bahut muskil se pase collect kar ke order karte hai. Ab asa hoga to mere pase doob gye sir. Bahut heating kar rha hai sir phone. Sir phone aaye hue 2-3 din ho gye sir ab ye daily aage time de rhe hai 10 days return hoti hai oske baad ke start kare ge to sir mere pase to doob gye please sir i request you please help me. My name dixant kumar from haryana, sir flipkart account is my phone no. [protected], email eddress sir [protected]@gmail.com
                    +2 photos
                    Jun 21, 2017
                    Complaint marked as Resolved 
                    Flipkart account is 8689099997, and gmail address is [email protected]
                    Flipkart customer support has been notified about the posted complaint.
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                      H
                      Himashree Pandit
                      from Bengaluru, Karnataka
                      Jun 21, 2017
                      Resolved
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                      Resolved

                      Address: Dakshina Kannada, Karnataka, 575002
                      Website: www.flipkart.com

                      To the manager of flipkart,
                      I am writing to express my concerns about a recent incident i experienced. I would like to bring to your attention the fact that i received extremely poor service during my past few shopping trip at flipkart.

                      In the past few weeks i had ordered two products from flipkart which was very disappointing for me.

                      On friday, 26-may-2017 i had ordered addyvero solid women's dark green, maroon hot pants of size 30 (Order no: od[protected] which was on stock when i had ordered but when i received my product i got the dark green color hot pant of size 32 which is totally unfair to the customer. Flipkart should have the courtesy to at-least deliver the right product to the customer. Which when later on turned out to be sold out when i thought of re-ordering the product.
                      When the customer has ordered the product while being on stock is that not flipkart's responsibility to deliver the same product? Is this the service which i can expect from flipkart? Very disappointing.

                      On monday, 12-june-2017 i did a mistake again ordering on flipkart for yepme women's gathered pink dress of sixe xs (Order no: od[protected] again the same issue, when i had ordered the product it was shown as in stock but when i received the product it did not had an issue with the size but i completely received a different product. Again when i went back to the website to reorder the same product the product was out of stock.

                      Is flipkart so dumb to notify customer about the out of stock product before they deliver the product?
                      Never expected this from flipkart. Worst service provided by flipkart. I want flipkart to take action against this worst service provided by flipkart.

                      I hope to hear back from you about this incident soon. Please contact at your earliest convenience at [protected], or email me [protected]@gmail.com.
                      Thank you for taking the time to read my letter.
                      Sincerely,
                      Hima
                      Jul 27, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Jun 20, 2017
                      apso's response
                      Actually i want to buy samsung j1ace mobile cover but its samsung galaxy ace mbl cover its not suit for my mobile its so short that why i try to give return its and get my money that solve so please do needful and send a msg...
                      Verified Support
                      Jun 21, 2017
                      Flipkart Customer Care's response
                      We have taken up this case internally. We will get back to the customer with an update on it.
                      Hi... i got a new mobile cover... in ur company but its not suits for my mobile... so my humble request... please take that mobile cover and return my money... track no:FMPC[protected]

                      Received a complete wrong product - Comment #2765698 - Image #0
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                        S
                        sanmist91
                        from Anand, Gujarat
                        Jun 21, 2017
                        Resolved
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                        Resolved

                        Address: 560034
                        Website: www.flipkart.com

                        Hello,

                        I have bought this product of motorola called "pulse 2 wired headset" from flipkart last august. But right now i am facing problem which is one side of the headset is not working i can only hear through the left side of it. I have called motorola twice about this and at the end after 4 days of conversation they told me that we are not selling this product in market its flipkart who buys it from some 3rd parties and selling it and they told me to contact flipkart and fk is telling me that contact brand for this. No one is providing support as they are big brands. They told me that they are not going to provide me support anyway and told me that contact brand service center at your locality.
                        +1 photos
                        Jul 30, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 21, 2017
                        Flipkart Customer Care's response
                        We have taken up this case internally. We will get back to the customer with an update on it.
                        Jun 21, 2017
                        Updated by sanmist91
                        I have also tried to contact Service Centers available at my locality they replied that they are not going to provide support for the same.
                        Jun 21, 2017
                        Updated by sanmist91
                        There is no update @FlipKart
                        Verified Support
                        Jun 23, 2017
                        Flipkart Customer Care's response
                        We have interacted with the customer, as per the policy the product is not eligible for return as it is out of policy, hence advised to visit the Authorized Service center and provided the contact of ASC. Hence closing the case from our end.
                        I purchase moto pulse 2 from Flipkart on 16 dec nd itbis stop working in September I also lodge a complaint to moto but no response till now really disappointed from Flipkart and moto india

                        Motorola pulse 2 headset not working - Comment #2903351 - Image #0
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                          M
                          mittalraman22
                          from Jaipur, Rajasthan
                          Jun 21, 2017
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                          Address: Bangalore, Karnataka, 121001
                          Website: Flipkart.com

                          Captioned mobile phone sold by company is not as per specifications and now they are not even ready to refund the money rather are pushing for replacement.

                          Product has overheating/hanging problems, this can be further verified from the reviews posted about the product which are quiet a lot.
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                            G
                            gautampaul86
                            from Mumbai, Maharashtra
                            Jun 20, 2017
                            Resolved
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                            Resolved

                            Address: Kolkata, West Bengal, 700029
                            Website: www.flipkart.com

                            I am not satisfied with the solution provided. Flipkart is not behaving professionally and i guess that's the one and only reason people now prefer amazon because their return policy is great. Who is technician to tell me if i can return the product or not. Already its a only 10 days return policy, and further you are delaying the entire process and i am supposed to leave the city but because of you i am stuck now. I have faced the problem with the product and immediately requested for replacement. I have ordered two product and one of which is working just fine and this random so called technician check some apps and confirms that the software and hardware is ok and declares that nothing is wrong with the product? First of all this is my choice, secondly i am asking for replacement not refund, thirdly its a 10 day policy and later seller will want to claim that its past 10 days now. I want replace of the product od[protected] as simple as that and flipkart and seller is playing double game here. Do you guys even believe in the concept of customer relationship? I dont think so. Kindly escalate the issue on utmost priority if you wants to maintain trust within your regular user.
                            +1 photos
                            Jul 23, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 21, 2017
                            Flipkart Customer Care's response
                            We have taken up this case internally. We will get back to the customer with an update on it.
                            Verified Support
                            Jun 22, 2017
                            Flipkart Customer Care's response
                            The call quality is not good. The speakers are not working as expected. Even with headphones on the sound is very low. We arranged technician and visited today only and customer asking for replacement now only so arranged call back from senior
                            I bought redmi note 4 just one month before..but voice call is not good ..everycall i faced this problem.kindly replace with new one.my contact..[protected]..[protected]@gmail.com...replay to my mail
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                              I
                              itsbikash
                              from Balurghat, West Bengal
                              Jun 20, 2017
                              Resolved
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                              Resolved

                              Address: Murshidabad, West Bengal, 733202
                              Website: www.flipkart.com

                              Respected sir/mem,

                              Last week i shop from flipkart. But when i get the product and i open the package. That was not the right original product as flipkart mentioned in flipkart

                              And now when i am not happy with this i return the product but they cant pickup cause of imei mismath.
                              My order id - od[protected]

                              Thanking you
                              Bikash biswas
                              Islampur
                              Phone no - [protected]
                              Jun 20, 2017
                              Complaint marked as Resolved 
                              hhh
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 21, 2017
                              Flipkart Customer Care's response
                              We have taken up this case internally. We will get back to the customer with an update on it.
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                                A
                                Anantha velan m
                                from Tirunelveli, Tamil Nadu
                                Jul 25, 2021
                                Resolved
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                                Resolved

                                I have recieved two bottles of godrej make floor cleaner (proclean) against the flupkart order id OD[protected]. In the product MRP is only Rs.93 per bottle. How can you charge Rs.298 for this product?
                                +1 photos
                                Sep 12, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Jul 25, 2021
                                Updated by Anantha velan m
                                Charge is more than MRP
                                Verified Support
                                Jul 28, 2021
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  M
                                  mehak malhotra
                                  from Gurgaon, Haryana
                                  Jun 20, 2017
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi

                                  Respected sir/madam
                                  I have been repeatedly getting messages regarding an order which i have not even ordered some salesmen even called up for the delivery. But when i have not even ordered than why should i hold alk these messages and phone calls. Please do something about the matter. I have been repeatedly geeting messages and being disturbed. Please either erase my no. Or cancel that order. I don't know. When i have not even ordered something then why should i handle this cious.
                                  Thanking you
                                  User
                                  Jul 28, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 21, 2017
                                  Flipkart Customer Care's response
                                  Our team is unable to find any Order details. We request you to contact our customer support team in our toll free number :[protected] with registered mobile number.
                                  I have ordered a couple ring nd the delivery date is 15th june, 17 but still today yet i have not received my parcel but the status on the flipkart app it is showing that the parcel is being delivered.
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                                    S
                                    Sathish Kumar kmsk
                                    from Bengaluru, Karnataka
                                    Jun 20, 2017
                                    Resolved
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                                    Resolved

                                    Address: 560016
                                    Website: www.filpkart.com

                                    I returned a product back i should refund the money irefuned the but the was only for 2 days after that my balance is 0 if i give to them to phonepe.com even i mailed but they are not reponding to what to i want my back plz help me so that please help me in refunding the money please return my amount by flipkart plz hlep me in refunding the money as soon has to me
                                    Jul 24, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 21, 2017
                                    Flipkart Customer Care's response
                                    We have taken up this case internally. We will get back to the customer with an update on it.
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                                      U
                                      Udani Nilima
                                      from Mumbai, Maharashtra
                                      Jun 20, 2017
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra, 400013
                                      Website: This is not against a website

                                      Hi,

                                      I bought i phone 7 on 22 mar, 2017 through flipkart and now found out through one of the i phone authorised service centres (F1 solutions and services) that the mobile charger and earphone is fake. I am not sure about the handset too.

                                      I would request the entire product to be replaced with a confirmation that it is a genuine product and flipkart needs to ensure that going forward no such frauds should happen.
                                      Jul 30, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 21, 2017
                                      Flipkart Customer Care's response
                                      We have taken up this case internally. We will get back to the customer with an update on it.
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                                        K
                                        kf1996
                                        from Delhi, Delhi
                                        Jun 20, 2017
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                                        Address: 517503

                                        I have paid rs 275/-through net banking on 18th june towards cost of book (Brief history of modern india-spectrum series) for the order : od[protected], amount collected and keeping quite, what is this non sense, despatch immediately other wise legal action will be taken.
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