Comments
I am facing the same problem.
When technician visits you should request him to let you talk to the senior technician the 2nd time he visits and tell him that they already came once and reset your device and you are facing same problem again.Don't let them reset the device without speaking to senior technician first and explaining your point.
The technician that visits will always call and ask senior technician on what to do regarding the issue, at that time ask him to speak with you.
Otherwise they will always try to reset your device and close the request.
They will always try to avoid their responsibility of approving.
I did this and my product was approved by them and replaced once.
But again i am facing same issue with replaced product and again i am going through the process again.
Hope my experience helps you and others in solving the issue.
When technician visits you should request him to let you talk to the senior technician the 2nd time he visits and tell him that they already came once and reset your device and you are facing same problem again.Don't let them reset the device without speaking to senior technician first and explaining your point.
The technician that visits will always call and ask senior technician on what to do regarding the issue, at that time ask him to speak with you.
Otherwise they will always try to reset your device and close the request.
They will always try to avoid their responsibility of approving.
I did this and my product was approved by them and replaced once.
But again i am facing same issue with replaced product and again i am going through the process again.
Hope my experience helps you and others in solving the issue.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46718
Pending
0
Resolved
25444
View all 46718 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
When technician visits you should request him to let you talk to the senior technician the 2nd time he visits and tell him that they already came once and reset your device and you are facing same problem again.Don't let them reset the device without speaking to senior technician first and explaining your point.
The technician that visits will always call and ask senior technician on what to do regarding the issue, at that time ask him to speak with you.
Otherwise they will always try to reset your device and close the request.
They will always try to avoid their responsibility of approving.
I did this and my product was approved by them and replaced once.
But again i am facing same issue with replaced product and again i am going through the process again.
Hope my experience helps you and others in solving the issue.