Flipkart Complaints & Reviews

On October 8, i orderd realme 7 mobile with order id OD[protected] from flipkart site. Payment got deducted from my sbi bank account but flipcart shows 'payment not received from the bank' and 'order is pending'. I have been waiting for to happen something. I lodged a complain also on flipcart but no response even after hours. Nor they are refunding my money nor they are confirming the order. They are simply ignoring my request....

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Hi, i ordered a mobile on 4th oct 20 through flipkart and the delivery ekart fellows are contionously rejecting the order stating that customer not responding to calls but in spite they didn't even called me.

This is the 2nd time and i had already paid the amount of 17000 at the time of ordering mobile itself. As this is the mistake of buth flipkart and ekart, request you to take this as a complaint for service failure and return my amount along with charges.

Regards
Kiran kumar
[protected]

Aug 12, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2020

Flipkart Customer Care's response Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the shipment of "OD[protected]'' was delivered to you on "09 Oct 20''.Have a nice day!

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Address: Bangalore

Hi,

This is to inform that we recently purchased washing machine in flipkart, but they are denying to share the invoice. Kindly take action on flipkart and super coin also cheating. They are very worst now a days

Flipkart customer support has been notified about the posted complaint.

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Address: 23/252, Holi wala chauraha wazir pura agra

Palazzo color different from the pictures, firozi color show kiya aur dusra blue bheja h. Refund chahiye aur washerman product ko pick karne bhi nhi aaya. Refund request accepted hone k baad bhi

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Address: star motors near khural motors sirhind road morinda(roper0

I order a mobile poco x3 on 29 sep 2020 and they promised me to deliver it on 7th oct and before 7th oct and now its 8th oct and now they give another date 10 oct but now i don't have mobile phone and i am a student and my i just miss my online classes because i don't have mobile. But flipcart do nothing for my product and i am upset plz do something

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I have searched Flights in Flipkart from Cochin to Amritsar, i have seen a flight of Vistara on 26th October 2020 (Departure time is 9.45 am and arrival time is on the same day 14.50pm) with duration of 5 hours 5minit. So I have chooses to book the flight. On Review page also it shows 5 hours 5 minit but after payment i received e-ticket with flight changes (Depature time changed to 12.20 and arrival time changed to next day. and layover...

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I purchased some notes from Flipkart but when I received that notes they are downloaded copies and print was also not good. I try to return this item but they said that return policy is not applicable for this product, then I apply for replacement on 27th sept, they told me that your replacement will be done on 4th October but on 4 th October I didn't get any replacement then I called them then they told me to wait till 10th but on 8th September they cancelled my replacement

Aug 5, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2020

Flipkart Customer Care's response We will revert on it.

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Address: Flipkart Internet Private Limited, Vaishnavi Summit, No 6/B, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bangalore – 560034

With out cause my account is block. User name-[protected] register [protected]@gmail.com. This is the flipkart account with out cause account is blocked. This is system genarate email try to few times return process so this account is blocked. I am faceing problem please taken complain and and process unblocked this account.

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Address: Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout Bangalore Bangalore District Karnataka India - 560034

Website: www.flipkart.com

Hi i bought ikall k900 mobile from flipkart but now i have some problems in mobile. So, kindly help me.
They customer care is very good but i say waranty details..
Please kindly help

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Dear sir,

I have order milton medical box - 2 nos.

But today received only 1 no. Invoice mentioned quantity is 2 nos.
Accordingly payment done for 2 nos. Rs414/-

Physical qty received only 1 no.

Please arrange to deliver another 1 no. Box immediatly.

Payment already done.

Thanks
Naina joshi

Flipkart customer support has been notified about the posted complaint.

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Bought vu smart tv in july 2018, with 2 year extended warranty from flipkart for 4000/- valid till july 2021. Plan id jppoffk372307. Plan start date jul 20, 2019 plan end date jul 19, 202. My tv stopped working on 28.9.2020 and i filed complaint for repair with jeeves (Flipkart service arm). For the last 10 days they have been delaying and not repairing the tv despite several mails and reminders. They assign someone every day, but nobody comes or calls. Even the service persons phones are switched off or no reply. Such pathetic service. They want to frustrate the customer so that she gets the tv repaired from somewhere else, and they do not have to repair / replace defective tv.

Oct 10, 2020

Complaint marked as Resolved

NOT repaired properly. Repaired on 8th Oct, but stopped working again on 10th. Please reopen the complaint

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2020

Flipkart Customer Care's response We will revert on it.

Oct 10, 2020

Updated by nidhi rastogi The TV was repaired on 8th October but has stopped working again on 10th October. So this sows the quality of service of flipkart. Mechanics are more interested in doing private work and earning money, than do the job properly.

Verified Support

Oct 11, 2020

Flipkart Customer Care's response We will revert on it.

Oct 13, 2020

Updated by nidhi rastogi Even after 3 days, no response from Flipkart or from their service partners Jeeves. This is the kind of pathetic service they provide (may be worth only few hundred bucks) after taking 4000/- for extended warranty.

Oct 27, 2020

Updated by nidhi rastogi I received mail from Flipkart on 18th that the amount of 18295/ - will be credited to my account as refund of defective TV and the TV will not be picked up (we can dispose off the defective TV) the mail is pasted here:

Hi Pulkit,

Order ID: OD[protected]

This is further to the telephonic conversation that we had.

We'd like to let you know that the seller will process the refund amount of Rs.18295/- within the next 24-48 hours & it will be credited to the Neft bank account within 3-5 business days as per standard banking procedures.

Also, Vu Pixelight 127cm (50 inch) Ultra HD (4K) LED Smart TV product wont be picked up by the seller.

A short survey will be sent to your registered email id to know how satisfied you were with the resolution we've provided. Please do take a moment to let us know, so we can always try and do our best to delight you.

Have a nice day!

Thanks,
Jessika Peter
Team Social Media

But sad to say that amount not credited till date. Now after I have disposed the TV to scrap dealer, they are sending mails again and calling for resolving the matter, even though the matter is already settled by way of refund for TV.
These guys cannot honour their own word, and are therefore not reliable. I have vowed to never buy anything from Flipkart again in my life.

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I had ordered an item with order id - od[protected]Logitech m-171 wireless mouse) on 28/09/2020 which was supposed to delivered on 06/10/2020 but it was not delivered neither anyone informed me about the delay. I have waited throughout the day but then contacted customer care in evening at 6:00 pm. They were unable to update me with the product delivery so asked them to at least provide me contact details of nearest hub so that i can receive it myself which was also denied. Due to this delay i faced a loss of revenue at my job cause my system was not operational. They didn't even bothered to inform on their part.

Aug 15, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2020

Flipkart Customer Care's response Hi, We are sorry to let you know that your order for the product 'Logitech M-171 Wireless Optical Mouse' has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund of Rs. 699/- on 09 Oct 20 and it will be reflecting in your account by 19 Oct 20. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell. Your kind understanding is appreciated.

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I had ordered a braun face epilator se810 on 6 oct 2020 bearing order no od[protected]. The mrp on the package is mentioned as rs 3430 however i was charged rs 3999. Could you explain the difference in prices on flipkart. Why am i being charged extra.

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Address: Bilal nagar,Adirampattinam,Thanjavur Dist-614 701,Tamilnadu,india

Team,

I have ordered poco x3 brand new mobile which delivery received yesterday[protected] when i unbox that box getting shock because mobile is not there. Box contain charger cable, adapter, sim ejector tool and back case..! Where is my mobile...? I want immediate refund or new mobile. I never seen like that. Now waiting for your revert if i am not satisfy your reply i will case on you.

Seller name : savadika retail pvt limited
Seller gst : 29aaxcs8821m2z6
Invoice no : fae3zy[protected]
Invoice date :[protected]

Regards,
Riyaludeen. A

+1 videos

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2020

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the correct order ID in order to assist you further. Hope to hear from you soon.

Oct 10, 2020

Updated by Abdul7877 Hi, Please find the Order ID - OD[protected]

Kindly do the needful.

Regards,
RIYALUDEEN.A

Oct 13, 2020

Updated by Abdul7877 Team,

kindly update the status.

Regards,
RIYALUDEEN.A

Oct 14, 2020

Updated by Abdul7877 GENTLE REMINDER

Regards,
RIYALUDEEN.A

Oct 15, 2020

Updated by Abdul7877 REMINDER - 2

Regards,
RIYALUDEEN.A

Oct 16, 2020

Updated by Abdul7877 REMINDER - 3

Regards,
RIYALUDEEN.A

Oct 17, 2020

Updated by Abdul7877 REMINDER - 4

Regards,
RIYALUEEN.A

Oct 20, 2020

Updated by Abdul7877 REMINDER - 5

Regards,
RIYALUDEEN.A

Oct 21, 2020

Updated by Abdul7877 REMINDER - 6

Regards,
RIYALUDEEN.A

Oct 23, 2020

Updated by Abdul7877 REMINDER - 7

Regards,
RIYALUDEEN.A

Oct 27, 2020

Updated by Abdul7877 REMINDER - 8

Regards,
RIYALUDEEN.A

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Address: Savadika retail private limited marasandra and madnahatti-venkatapura villages kasaba hobli malur taluk district kolar malur Bangalore Karnataka,India

Website: www.flipkart.com

I ordered a phone (Poco x3) from flipkart worth rs17, 000 on 5th oct, 2020. The package was first delivered to me on 7th oct, 2020.
Received primary box but inside the box mobile is missing

I brought my first mobile in my life so i would like to open through my mom, she opened the box there is nothing suddenly she's crying 😭😥
First time we're disappointed, i hate them lot
Plz everyone share this plz support me, i need justice
#flipkart # justice #disappointed

Aug 9, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2020

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.

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I have booked a flight ticket through flipkart now flights are not available and i lost my job in kuwait so i need to cancel the flight and need refund
. I have contacted flipkart support many times and they are saying to wait for more days. Now its around 2 months we are following them with the same issue

My booking id: ff[protected]

Please do the needful!!!

Aug 15, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble you had to go through. However, we'd like to inform you that you can get in touch with the Flipkart Travel Desk on '[protected]' so that this can be addressed at the earliest. Your kind understanding is appreciated.

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S

Sayooj K

Oct 13, 2020

I tried contacting with travel support for months and they are giving the same reply each time

"Please be informed that we have forwarded the issue to the concern team. Please allow us some time, we will get back to you."

this message I get every time when I raise a complaint.

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Address: Mithanpura, muz bihar.

My name is deepika swati.
I'm regular customer of flipcart but now i'm doing job and i'm so busy that's why i can not receive any ordered product from 9:00 to 5:00... Because it is my working time.

I scheduled in morning and or in evenings but delivery boy call my in my working time n without my permission he rejected my product n cancel that.

That's why i disappointed to your service.
And i'll not purchase any products from your service.

So hope i[censored] resolve my issue we can take mutual relationships for long periods.

N one thing
U must check my previous n further ordered product.

Aug 7, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 07, 2020

Updated by DEEPIKA SWATI My name is Deepika Swati.
I'm regular customer of flipcart but now I'm doing job and I'm so busy that's why I can not receive any ordered product from 9:00 to 5:00 ...because it is my working time.

I scheduled in morning and or in evenings but delivery boy call my in my working time n without my permission he rejected my product n cancel that .

That's why I disappointed to your service.
And I'll not purchase any products from your service.

So hope i[censored] resolve my issue we can take mutual relationships for long periods.

N one thing
U must check my previous n further ordered product.

Verified Support

Oct 08, 2020

Flipkart Customer Care's response We will revert on it.

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I have ordered an godrej 1.5 ton ac on 7th august. I did online payment. My money amount rs.35900 got deducted from my account and still i havent received my order neither i have been refunded my amount. I contacted many time to flipkart customer care but my issue didnt get resolved and its already 2month but i havent got my money back. My orderid-od[protected]. And transaction ref no[protected]. Please kindly refund my money or i will be bound to complain consumer complain case against flipkart and i[censored] havent received my money than kindly give me a valid proof certificate of it.

Aug 13, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2020

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.

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N

naincy254

Oct 8, 2020

[protected]@gmail.com
Registered no -[protected]

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@flipkartsupport dear sir i have ordered a shoes for my wife but when she recieved the same it had some spots on it. Then we had request refund request. Yourrepresentative named avinash visited home and talked to my wife in very arrogent and misbehaved and refused to received the product though it was properly packed. My wife litterally cried becouse of you guys. How you can talk to some one like this and refused to return product if it was returnable.
I will sue you guys in consumer forum for this worst service ever. I promise you guys. Have to pay for this when i called he tlked to melike are yar karle jo karna hai. I means is this the a brand like u treats customer. I ll sue you guys for rejecting a returnable product and also for mis behave woman.
Refer to complain number :in[protected]
Mobile
[protected]

Aug 12, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2020

Flipkart Customer Care's response We will revert on it.

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Address: FLIPKART.COM

I bought sony xb01 portable bluetooth speaker on[protected]. On 2oct, 2020 i went to sony service center and they found that speaker serial number is not matching with the invoice serial number and sony service center said that they can't procced and i can't claim the warranty because of serial number mismatch. I called in flipkart and they said they will get back before 7th september 2020 again i called in in flipkart and they said they will get back before 11th oct but 1 year warranty will expire on 13th october after that i will have to throw my speaker in dustbin.

This is horrible cheating with customer my hole day got wasted. This is a scam which i never expected from flipkart.com

Oct 10, 2020

Complaint marked as Resolved

They did the mistake and accepted. They haven't made any excuse. I got my refund on 10oct they picked up the Speaker and within 8 hours refund was credited. yes i was frustrated because I never expected such thing.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2020

Flipkart Customer Care's response Hi,

Order ID:OD[protected]
Product: Sony XB01 Portable Bluetooth Speaker (Blue, Mono Channel)

We are sorry for the trouble, we realize the importance of the issue and I understand this not what you expected.

We don't like to see our customers upset and inconvenienced. We always strive to create a positive customer experience as we believe in customer delight we do not leave any issues so easily when it comes to customer satisfaction.

The seller will refund ₹ {1199} in {02} business days. You'll receive another email & SMS with more details as soon as it's done.

Once the refund is initiated, as per standard banking procedures, the amount will be credited to
Bank account in {02} business days. Your initial product will be picked on or before 10th Oct 2020.

Please keep the initially delivered item ready along with all the accessories and price tags in the original product box. The courier service provider will not be able to complete the pickup if any of the items present in the original package are missing. Please collect the acknowledgement receipt from the wish-master once the item is handed over.

Kindly requesting you to do a factory reset, erase all personal data and remove any storage cards before handing it over to the courier service provider.

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Flipkart reviews & complaints page 868

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