Flipkart Complaints & Reviews

Don't buy in flipkart - worst service
Flipkart is cheating people buy giving exchange offer.

I have recently ordered new mobile from flipkart by taking exchange offer with them. For this exchange offer they have given me 7450/- off when i was ordering new mobile phone

At the time of delivery of new mobile they were suppose to pick my old mobile in exchange. Instead delivery person denied to take back my old mobile and asked me to pay extra 4000/- then only he will deliver my new mobile.

Reason for denying -
Delivery person denied for picking the old mobile is because the mobile has got some spots on the corner it due to usage.

That means flipkart expecting people to exchange their new brand goods in return of other brand new goods.

Exchnage kis baat ka hai bhai.. New mobile de de aapko. Exchange me use kiya kiya hua item me kuchh na kuchh scratches aur daag hoge hi tabhi to hum exchange kar rahe hai.

Aapse hum naya item exchange kar de..

Sudharo apne policy ko.

I ordered two text book for "a guide to mental health and psychiatric nursing". But i get only one text and we played money for two texts.

I purchased lenovo m10 fhd rel 32 gb 10.04 inch with wi-fi only tablet (Slate black) order id: od[protected]
On my previous return request jeeves technician was sent. However he just reset the device which i had already tried.
The problem is device keeps crashing every now and then and after resetting the device i face the same problem after some time again.
The product is defective. I request you to refund or replace the product.
I have tried raising the complaint via executives however they keep giving excuses like technical problem couldn't raise complaint etc
Every time i have to talk to a new executive and have to explain the situation again and again.
Now again when i raised the return request jeeves technician visit is called he comes resets the tablet and closes my request and my issue doesn't get resolved permanently. It only solves my problem temporarily. I wish your intervention in this matter as i am getting nowhere talking with executives.
I am attaching the relevant invoice also for your reference.
I am frustrated. The device is unusable. Please help me

I have contacted several times but till now my issue has not been resolved.
Also lodged complaint at flipkart but they do nothing.

They simply say that because of covid 19 it is taking time.

I request you to kindly deactivate my flipkart pay later account.
When i see my credit score it is clearly showing that i took loan from idfc first bank of inr 60000.
And this needs to be cleared immediately as it is effecting my credit score.
So i have contacted bank to do so. They asked me to clear the dews if any and asked me to contact flipkart pay later to deactivate following which they will clear the loan immediately.

Hello team flipkart,
Pl find attached snapshots of items received as patanjali sanitizer which is not matching with photos shown in site.
It's very clear that items delivered are worng and duplicate product, not original of patanjali sanitizer.

Pl refund my money immediately,

Hoping for early action and favourable response from your end at the earliest,

Thanks,
Pradip

I was ordering a mobile in a flash sale on flipkart and i made the payment but my order was not placed and unfortunately my amount of 9999rs got already
Deducted from my bank. I was using debit card for payment.

And in status it is still showing, "order not placed. Your payment was not confirmed from bank."but bank executives told me to contact flipkart for refund process as they told me transaction was successful from bank side.
Please help me to refund the amount asap.
My order id is-od[protected]
Date of transaction -18/09/2020 and time-12:03pm
I am requesting for refund the amount immediately as 6 days are already ended.

I baught poco x2 mobile and ut delivered to me on 4th sep 2020. It works fine initially but after 5 days on 9th sep it turns off permanently. It is charged upto 80% but did not turns on even after charging. I complain on flipkart many times but my issue was rejected all time, i dont know why, by telling me stupid reasons. Even after 2 weeks my issue is still pending.

Hello,
I ordered asus tuf gaming core i5 9th gen from flipkart on 21/09/2020 and was supposed to be delivered to me vy today 23/09/2020. But it's stuck on status "ordered" for two days and not even packed yet. Contacted customer service but didn't got much help. My order id is od[protected].

I recharged my mobile phone. But recharge didn't successful and from our bank money debited. We contact customers of flipkart but they are not responding properly. Till morning itself we contacted them

My order was cancelled after placing it successfully. I placed it on flash sale on 21/09/20.

It was very hard to get mobile on flash sale. Somehow i purchased it. After placing, it successfully it got cancelled immediately. I'm shocked. I've been waiting for the mobile since the 1st sale which happened on 15/09/20.

Flipkart is showing the false reason for order cancellation. They're saying as the product was...

Dear team,

Myself dinesh and i have ordered an elica chimney 90 cm (Order id - od[protected] for 13990/-.
Now i have placed a return request for the same product.

I would realy appreciate if the flipkart team is able to resolve my query.

I want either of two things listed below.

1. Either replace elica 90 cm with elica 60 cm of same product.
2. Refund the amount of 13990.

Request yo to kindly look into the issue and help me with a feasible solution.
As i am a loyal customer and have done so much purchasing in the past from flipkart.

Regards,
Dinesh
[protected]

My orders are getting cancelled immediately after placing it successfully.
Flipkart is showing the false reason for order cancellation. They're saying as the product was cancelled by the seller side due to limited stock.

I can clearly see the product was in stock. My issue is not about one product cancellation, they're cancelling all the electronic items which i ordered. Since 1 year i'm facing this issue. Every time i'm asking my friend to order me.

I'm paying through my credit card. Then the refund is getting credited to my account after 9 days. Sometimes this late refund process cresting big problems for me.

Desirable resolution:
Flipkart should tell the real truth behind the cancellation. Flipkart should apologise me along with compensation for my one-year-long struggle. They should un-restrict my account for future purchases.

Note: i placed these recent orders just to check whether they cancelling them or not. As i expected they cancelled all my orders.

Orders details:
Ordered date: 21/09/20
Order id: od[protected]

Ordered date: 19/09/20
Order id: od[protected]

Ordered date: 16/09/20
Order id: od[protected]

Ordered date: 13/09/20
Order id: od[protected]

I ordered products of order id - od[protected]
1) metronaut printed men polo neck blue t-shirt - 2 t shirts - 454 rupees each
2) ducati self design men polo neck multicolor t-shirt - 2 shirts - 534 rupees each
3) ducati color block men polo neck multicolor t-shirt - 2 t shirts - 599 rupees each

I received only 3 of them each not six which i ordered and the package was slightly damaged.

Why it always happens and i'm continuously losing my money the products are always missing.

Sir i have ordered poco m2 pro cost rs 14895 on 5 september from flipkart. The package was delivered on 15 september but in the package i got realme c11. After that i request for replacement from flipkart on 15 september. On 18 september an email was came and replied with dacument and on 20 september they rejected my replace ment request. I again requsted for replacement on 20 september they again rejected my replace request on 23 september.
After that i call to flipkart customer care and inform them about my replacement request rejected.
They saying that return policy has been over and now they can not proceed for replacement.
Please sir help me

Requesting to you pls info our take some action to flipkart provider to add marathi language
In flipkart application because of maharashtrian marathi peoples get better understand lote of time i requested to customer care to add marathi language in application but they didn't pls requesting you

Order placed on= 25.08.20
delivered on= 28.08.20

Within 3 days of arrival of the product, I faced multiple problems, so I requested for replacement within time but they didn't approved the replacement request and wasted time by sending a dumb technician who just came to my home to reset my mobile. Even after technician visit the problems remained as it is, so I requested for refund. That time no technician came but Flipkart sent me false message on technician visit and rejected the refund. I contacted with them for multiple times but all the customer care executives just came up with the solution of reset and at the end I was told that my replacement or return time got finished and Flipkart then showed me the way of service center. Even after changing software in the service center some of the problems remained unsolved. My 10, 000 got wasted. Flipkart is a fraud.

Flipkart you cheated me as you took my 32955rs and still not been
refunded and account blocked by you such a big scam and fraud by
flipkart this is how flipkart I will not buy anything from the
flipkart in future at present refund my money " and whenever i am
p[osting my issue you people are just reply trust we have clasrified
shame on flipkart what u have resolve my issue

Flipkart what you have shared as my account is blocked and my money
also not been refunded shame on you flipkart when wrong item has been
deliverd to me and i have requested for the return of the item and 3
times item return request has been cancelled from you end and later on
account has been blocked from your end this is what flipkart as return
policy is there for the product if you people deliverd the correct
item why should i raise a return request for the same now i want my
money i am contacting flipkart from last 6months regarding my refund i
have been paid huge amount of rs 32995 kindly refund my money thats it
i will not shop anymore in futrure

Flipkart first resolve the customer issues as i am complaing from last
6 months same replyt from you as you flipkart has been blocked my
account and not refunded my money of rs 32995 for the watch i have
been order it is wrong item deliverd to me and when it has has a
30days return policy and i have given for refu nd request flipkart has
been cancelled all the return request and later on my account has been
blocked from your end try to understand my situation as i have been
paid 32995rs its my hard earning money and flipkart simply blocked my
account and not refunding my money from last 6 months
Flipkart i have received the wrong item and i have been paid to the
flipkart of rs 32995 and when i requested to return the item once
return request generated it has been canceled all the three times and
later on my acount also blocked understand my money value as i have
paid huge amount

I have a created Flipkart account with email ID 'abhishek.kumar.[protected]@gmail.com' and mobile number '[protected]'. Few months ago i lost my mobile phone and the number. So I have taken another number and have placed many orders with my existing account using new number ([protected]) in my address. Now when i was using Flipkart plus points to claim any rewards, Flipkart is sending OTP to my old number, so i tried to change mobile number mapped with my account, but the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

I prem kumar saini, resident of b 3591, panipat refinery township, panipat, haryana, purchased a study table from flip kart and suppliers is home town gleam. My order no. Was od[protected]. This product was under one year warranty against manufacturing defects and life time free repair service. Product sent by you is worst quality, the drawer had broken only after installation of 16 hours. Both drawer channels send by you are different shape and style, experience with you is very bad. All the compartments was not properly installed due to wrong manufacturing design and mismatching of prementioned holes. But i received a defective and poor quality product, the drawer had broken after installation of 16 hours only, both drawer channels (Rails) send by you are not same, so carpenter send by your concern agency jeeves consumer care had make a jugad. He regularly 3 days visited my home, but due to manufacturing defects and unaligned of holes, he can not assembled it properly. Then i filed several complaints to flip kart.
At dated 13 sep flip kart considered my complaint and initiate for refund and took my account detail. At dated 19 sep technician from jeeves agency came and complete the uninstallation process. At dated 19 sep i received a message from flip kart that wish master will pick originally delivered items. At dated 21 sep wish master from e-kart came at my house and denied to pick this item. Why? I don't know. Then i again call to flip kart, they ensure me, your item will be picked up to 24 sep and your issue will resolved.
But at dated 23 sep, i received a message from flip kart that your refund is cancelled by seller because this item is 10 days return warranty only. Sir, how i am responsible for this delay?. If you are not resolving my problem, i will be forced to move this matter in consumer court.

I am thank full to you or send these worst and poor quality product. I hope you will resolve my problem as soon as possible. So you are requested please take immediate and necessary action.
With regards
Prem kumar saini
Panipat refinery township

I want to exchange my used smartphone (Moto c plus with imei - [protected]) at flipkart to get the exchange discount but error encounters on the exchange screen when imei number is entered - "imei number does not match with motorola moto c plus".

I bought my moto c plus from flipkart itself but somehow imei is not verifying during exchange due to which i am not able to get the exchange discount.

Attached are:
1) the error message on exchange screen.
2) invoice for moto c plus showing phone imei numbers - [protected]

It may be technical/database issue with flipkart. Kindly resolve.