Flipkart Complaints & Reviews

Sir, I am Magesh, I purchase Fans in Flipkart on 26 Sep 2020 and I pay by debit card.
Then I cancelled order the refund is not credited still but Flipkart side refund is completed and refund is not credited

Hi Magesh,
The seller had processed the refund of Rs. 1699/- to your CORPORATION Debit Card on 26 Sep 20, & it should have been credited by 06 Oct 20. You can check the same using the refund reference number 17203010272038430911874. with the order id OD[protected] Regards, Flipkart

Hi Magesh,

The seller had processed the refund of Rs. 1329/- to your CORPORATION Debit Card on 26 Sep 20, & it should have been credited by 06 Oct 20. You can check the same using the refund reference number 17203010272038430911007. with the order id OD[protected] Regards, Flipkart

The seller had processed the refund of Rs. 1599/- to your CORPORATION Debit Card on 28 Sep 20, & it should have been credited by 08 Oct 20. You can check the same using the refund reference number 17203010273038483694467.Please contact you bank for the further assistance. Regards, Flipkart

It is Flipkart message.

I attach bank statement of[protected] to[protected]

I ordered Avita Pura Ryzen 5 laptop on Flipkart from RetailNet Seller at Rs.30483 on 18th September. It got delivered on 23rd September. But the product I received is damaged in Touch pad and also some detached screws are making sounds inside. When I lift the laptop, the sound can be heard.

I initiated the Return on the 28th Sep. Return was accepted and they kept on calling everyday and says like Technician will visit and once approved, it will be picked-up. No one came until the promised date and even after that. Then once I received a call from Flipkart and sent mail to seller and my status got changed to Return Approved. Refund Accepted. Waiting for pickup in 2 days. Nothing happened in that 2 days.

After that I called them to ask when the pickup can be done. They said they have escalated the issue, It will be resolved in 2 days. After 2 days I received the call and said, Due to some technical problem, pickup can't be made, and he said he will raise the return request once again.

After that call, the status has been changed to Return Cancelled, Refund cancelled. After that I keep on calling and chatting with them, All they say is "Sorry, Now the Return period got over. Seller will not accept the Return", you might need to visit Avita service center. And If i ask Is this the way to treat customers, they say like "pls give ur alternate number, u will get callback". And they wanted to escape from the call/chat.

It seems like Retailnet knew about Flipkart's loophole very well and played with customers. And Flipkart doesn't care and cheat along with the seller.

I need the product to be pickedup and need the Refund amount.

If that doesn't happen, I am just thinking to try my luck with consumer complaints portal at gov.in. I am not sure how that will go. Let me try. If that has not got solved there, this avita will be my last purchase / and the last time i got cheated from flipkart for sure.

I ordered Avita Pura Ryzen 5 laptop on Flipkart from RetailNet Seller at 31740. But the product I received is damaged in Touch pad and also some detached screws are making sounds inside. When I lift the laptop, the sound can be heard.
I initiated the Return on the 2nd day. Return was accepted and they kept on calling everyday and says like Technician will visit and once approved, it will be picked. No one came until the promised date and even after that. Then once I received a call from Flipkart and sent mail to seller and my status got changed to Return Approved. Refund Accepted. Waiting for pickup in 2 days. Nothing happened in that 2 days.
After that I called them to ask when the pickup can be done. They said they have escalated the issue, It will be resolved in 2 days. After 2 days I received the call and said, Due to some technical problem, pickup can't be made, and he said he will raise the return request once again.
After that call, the status has been changed to Return Cancelled, Refund cancelled. After that I keep on calling and chatting with them, All they say is "Sorry, Now the Return period got over. Seller will not accept the Return", you might need to visit Avita service center. And If i ask Is this the way to treat customers, they say like "pls give ur alternate number, u will get callback". And they wanted to escape from the call/chat.
It seems like Retailnet knew about Flipkart's loophole very well and played with customers. And Flipkart doesn't care and cheat along with the seller.
I am just thinking to try my luck with consumer complaints portal at gov.in. I am not sure how that will go. Let me try. If that has not got solved there, this avita will be my last purchase / and the last time i got cheated from flipkart for sure.

FLIPKART PAY LATER OPTION SPECIFIC TO MY ACCOUNT UNAVAILABLE
Flipkart provides pay later option to its valuable customers not only on flipkart assured products but on all products. My query stands unresolved with false to no information provided by Flipkart and its App. The company's customer care is fooling around with its customers by offering them products at a cheaper rate with low quality products. Secondly, a customer is offered...

I, M. Laxminarayana, Resident of Malkajgiri SB A/C: [protected], of STATE BANK OF INDIA, Prashanth Nagar Branch, Malkajgiri, Secunderabad- 500 047. In this connection I have to state that I have placed an order for purchase of “ Redmi Note 9” smart phone on 26th April 2020, vide order no.[protected]. An amount of Rs. 1, 849/- was transferred to “Flip Shop” vide TRANSFER TO :[protected] UPI/DR/[protected]/FLIP SHO/PYTM/[protected]@/order, through Google Transaction ID : CICAgKCRvZr9Ng. As FLip Shop Ltd have not received said amount of Rs. 1, 849/- and intimated me that the order was cancelled and to obtain the amount from the Bank to be credited to my account. Accordingly, I approached SBI Customer Services Centre and registered my complaint vide Ticket No: [protected]. The status/ Resolution of the complaint was always shows that : “Under Process”. Finally it was stated by them(UPI Transaction Related (only Non financial)) your complaint has been routed to Branch: UPI DEPT for immediate redressal. I have approached the SBI Bank and they have intimated to me to approach Google Pay. Google has not given any response to my complaint and bank also not responded and intimated to approach flipkart. More than five months have been lapsed still the amount has not been credited to my account so far. Nobody has given proper reply to me. If the amount is not credited, I may like to file a suit in CONSUMER PROTECTION ACT, 2020. Kindly look into the matter and do the needful at the earliest.

Dated: 10.10.2020 M. Laxminarayana
Hyderabad cell no. [protected]
H. No: 10-240/4/A, Lane No. 8,
Vasanthapuri colony,
Malakajgiri – 500 047
e-mail: [protected]@gmail.com

I ordered in flipkart for 800rupees and they sent me the product less than it worth like around 300 and when i raised the issue they took away the product from me and sent me only 400 rupees and the other money is missing i tried like around 20 times to customer service but no response no refunds yes 400 is some huge amount for middle class people... Please help me with this...

My Cpu Come But cpu is Bad, CPu price is 7794.

I have created flipkart account 6 years back with a mobile number [protected]. 2 year ago i lost my mobile phone and the number.
The main problem is when i tried to update my new mobile number [protected], the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

I ordered a Seiko watch of discounted value ₹23600, but got a different Seiko watch delivered of MRP value ₹15500 on 26 September 2020.
I raised a complain on 26 September itself about a refund as I do not want different watch which was supplied to me.
From that time, I am calling Flipkart customer support on alternated days, but they are not able to solve the problem, only saying my request with a different team.
Neither I am getting refund, nor anyone from the return team bothers to call me and update me about what is happening.
I am spending so much time with the support team, and everyone is telling same thing that they have forwarded my team to concerned team.
I am sick and tired calling them, it is huge money for me and tried to give myself a gift (Watch) on my birthday. Now I am emotionally tired of and anxious about the money which was paid, because no action has been taken for 14 days after my complain is raised.
I need kind help to take back the wrong product and refund my money.

The product delivered to me is not as per the specification provided by seller.
I raised a refund request that was cancelled and now my money is stuck with flipkart.

I have ordered Bestway Comfort Quest Air Double Seat against Order ID: OD[protected] but received single size against Invoice No. FA AJP[protected] dt-04.10.20
Now I want to change.
Please suggest.

I ordered two product from Flipkart but both the product is different from my order so I returned both the products but refund of both the product is not completed in my account from two months the order I'd of one product is OD[protected] and the order I'd of another is OD[protected] and the reference no is[protected]GN00246
XXXXXXX . I contacted to bank with this reference number but sbi bank said this reference no is of no use here so I cannot help you. flipkart blames bank and bank blame flipkart. Also flipkart customer services are delaying resolution from last 3 months. so please either fix this issue or at least tell me should I wait form my money.

I received an damaged refrigerator from flipkart. I raised a replacement request on the same day. Technician came for validation and he also told it will be replaced but flipkart is not taking any action . They are only delaying the request . Its already 10 days passed.

My account is a blacked why

Without any information my flipcart account was blocked. Amount in the wallet and return orders also not complete.

I ordered three ladies dresses dated 09 Oct 2020. The amount was paid via ICICI UPI. The amount is deducted bank but flipkart says "Payment not yet confirmed from the bank" Order Pending.
I want the order to be placed because my money is already debited by bank.
Flipkart, please pay attention. This was a surprise gift for my beloved one however flipkart gave me surprise shock.

Money was deducted for the order however order pending so called customer care. Smart chap instead of helping marked it as issue resolved and matter cancelled.

I have ordered 2 shirts on Flipkart on date 7 October 2020, with order id OD[protected] . Flipkart cancelled my order and also not provide my order. I want this order or provide compensation of INR 500
for both items which I got discount on this product. So amount of INR 1000 Should be provide as compensation as I got 1000 discount on order. Screenshot attached for reference....

I have ordered 2 shirts on Flipkart on date 7 October 2020, with order id OD[protected] . Flipkart cancelled my order after shiping of order and also not provide my order. I want this order or provide compensation of INR 500 which I got discount on this product.

I am Flipkarplus customer and I have 7500Rs in my Flipkart wallet and around 800 supercoins in my account. My account associated with Flipkart is teja.[protected]@yahoo.com. Flipkart has blocked my account with out any prior notice and not refunding my money. From past 1 week I have contacted numerous times to Flipkart via calls, emails, Facebook and twitter, but all do is send a same standard copy paste response. They say that due to high returns my account has been blocked and when I ask about my money they are not responding. No where in Flipkart they have mentioned that we can only return so and so many of products. How can they block my account with out any prior intimation just because I returned few items. I have been using Flipkart from many years and during the last sale I have purchased many items for my wife and daughter, but due to size issues and quality issues I have returned few items. Where does Flipkart mention that we can only return so many of products? I was not happy with the size and quality of the products and so I returned them. If Flipkart has a problem they should block return option in my account, but they have blocked my account along with the money and supercoins associated with it. I am a loyal customer and I have done nothing wrong and Flipkart has no right to hold my money. How can Flipkart hold my money and by what rights they can do so. If they wanted to block my account they should have given prior intimation and should refund my money in the wallet. Instead Flipkart just snatched away my money and supercoins by blocking my account. I want to take legal action against Flipkart on this issue. I am a loyal customer and I have the right to fight for my hard earned money.

[protected]