Flipkart Complaints & Reviews

Hi sir/Madam my name P Kavithalayan I am working in chennai ordered a hemt watch Rs 652/- and an electric kettle Rs 512/- on June 24 2020 in Flipkart since there was defect and quality is not I returned the product and asked for refund Flipkart says the will be completed before 24th July now more than three months over still my amount is not refunded I complained to Flipkart many times but they disconnected my phone call every time without giving proper reply I also tweeted to Flipkart regarding my refund but no reply from them kindly take necessary actions against them and I need my refund please help to get the refund my money 1164/- so that I will grateful to this consumer complaint forum I also attached my statement also kindly check and help me to sort this issue

Recently i was blocked on flipkart gamezone with error "we encourage fair play in line with our terms and conditions". I was also blocked from the video zone saying that some kind of ‘suspicious activity’ was related to my account.
Upon contacting them through Twitter I received a very vague reply and then when I asked about them to elaborate their reply they just stopped replying to my DMs. I was not satisfied with the response and they still closed the complaint.
I have two issues as for now,
1. What exactly is the ‘suspicious activity’ related to my account? Or what T&C has been violated by my account?
2. What action can be taken by you against your customer care executives for closing the complaint w/o my consent and for not addressing my further queries?

Recently from 6-7 months i am trying to exchange my nokia 3 mobile on flipkart. But there are issue with my iemi number i am providing correct iemi number but that says your iemi number not matching with your nokia 3 device...

But if i exchange other online shopping app like amazon there are successfully match iemi and device...

From last 2 months i am trying to contact with consumer care but they don't have enough information about this topic...

Please solve this problem immediately and informed me..

I had booked a flight through Flipkart travels. The flight was cancelled due to nationwide lockdown. The airlines company refunded the amount on 15th of July. I have contacted Flipkart almost hundred times but they still did not issue the refund. All they are saying is ‘we are working on this’. It has been over 3 months. Everytime I am calling the customer care they are saying we are raising a complaint. Not even replying to mail.

I was purchased mi phone amounting rs 12480 on 24.08.2020. On creating a lot of problems, I got it checked from mi authorised center at Agartala and found that this specification is secondary sales. This is not tolerable.

Sir,
My first order in 3rd of Oct 2020 it's on next day delivery product but I received one msg form filpkart that your order delivered you in next one to three day but after three day again I received msg from filpkart that your order delivered you in next one to three day it's happened three time when I call in customers care he told me sir you cancel your order and order again but after that I received msg from filpkart that your order cancelled after that I again order so many product but I face same problem again and again it's 14th Oct 2020 kindly help me and one more thing I have plus membership I send you all images of my orders so kindly check all details on it

Practically there's no such a return/replacement policy by Flipkart.
They stretch the issue until the policy expires.

I bought a 'Realme 7' from Flipkart on 28th Sep. 2020.
Unfortunately the phone delivered to me was a 'faulty phone' by manufacturer. Internet doesn't work properly.

I was facing problems due to internet & hence raised a replacement order on flipkart within the return policy time (which is within 7 days for mobile phone), where flipkart executive schedule a tech visit. (a technician will visit my home to check the issue of mobile handset)

Next day, a technician came with no testing tools. He tested the phone's hardware by running concerned apps EXCEPT testing internet and connectivity (which was the complaint of the customer) and after few hours got a SMS from flikart mentioning that seller has declined your replacement order since the phone is OK.

Since I was facing problem with phone, so raised complaint again to replace the phone but flipkart executive told me that 'the return/replacement policy time has been expired'.

Full payment has been done by me against the faulty phone.

15 days have been passed, I'm with the faulty phone and yet no action has been taken by Flipkart.

Flipkart order ID: OD[protected]

I had ordered lenovo tab m10 sd450 3gb 32gb . I received a slower processor m10 tab with sd429. they are not taking return or replying to anything.

Hello, my name is sachin, my email id - [protected]@gmail.com, and every time i try to contact the flipkart support for order related issues, they initially keep sending the automated and copy pasted replies which are stored in their system, then they keep ranting the policies, cannot return and refund etc...

And for each and every reply on live chat they take almost 8 to 10 whole minutes, which makes the whole conversation for more than 40 mins! and even after repeated requests to end the chat if he or she cannot help, they take time intentionally like a cunning ignorant human being, avoiding the frustration of the customer, they again copy paste the messages again and again "I am Sorry for the trouble" whereas i am urging and requesting to end the chat so that i could move ahead and contact somebody else! They keep ranting, I am Sorry for the trouble I am Sorry for the trouble I am Sorry for the trouble.. Like a psycho arrogant person..

Just now i am on hold on the chat with Pallavi names support agent.. Previously i was extremely troubles the same way by the agent named lalit, the current chat is as below in the photo attachments. You can see the time gaps and how that agent is troublesome, hectic. Flipkart agents are doing this on purpose so that the customer gets tired and leaves the topic.

I am really really fed up of these flipkart fraudsters and cunning support agents they have appointed, to get rid of the customer issues and avoid defamation.

Order ID: OD[protected]
Product Name: Realme Buds 2 Wired Headset
Product Price: Rs. 599
I ordered this product on 6th august and next day I cancelled it but I haven't received any refund of this product till now. On top of that this order is nowhere in the order section now. I had called Flipkart customer care multiple times but they say that the order No. is wrong and they can't help me. The only way left to get any update for the product is via a chat which I first Initiated on 24th august concerned with the order. I had initiated this conversation 5-6 times and every time they say there is some technical issue due to which they can't check my details. Even Still I can initiate the conversation and repeat the whole incident and they always say that there is a technical issue. It has been 2 months and I haven't got my refund. I am attaching the screenshot of the above-mentioned chat.
I would really appreciate if I can get any help to get refund

I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

Hi,

I have ordered the Apple iPhone XR from Flipkart, the seller is SupercomNet.

Now, I kept a replacement request on Oct 5th. Since then, I am looking for refund to buy iPhone 11. Please help me to get refund instead of replacement. Today I am going to get new peace. But I don't want that new peace, want refund to buy iPhone 11. please help me in this. Thanks.

I am Wishmaster at Nirjuli hub Arunachal Pradesh 791109.
My Name is Vivek Kumar Tiwari eflax Vendor Under Commission Basic Salary.
12/10/2020 Monday Ko Mujhe 65 Shipment mila tha main 35 delivery kiya aur 30 failed hua call sabko kiya tha koi koi residual kiya next day ke kishi kishi costumer ka call nahi ja raha tha kishi kishi costumer ke pass paisa nahi tha us wajah se 30 products delivery nahi hua. Ush din I am work at 6:00 PM . Kino is abuse me very bad word in office and 30 products reappemt delivery and aur bol raha hai raat 11:00 PM Hone se bhi delivery karo. I am saying no then Kino abuse me (Kino contact number is [protected]) Very Bad person Nirjuli hub

I have Ordered a product from Flipkart on 5th October'2020 Order ID - OD[protected]. Amounting - 1299/-, Which i have cancelled within 10 mins of ordering due to wrong product size selection, i have received a mail that my refund has been initiated & will get credited by 6th October'2020. But as i can check with my statement & with the bank that no refund has been received from the Flipkart.com.
I have called their CC several times & written email regarding the same but no resolution has been provided yet.
Refund Reference No.[protected].
I kindly request you to please look into this matter & do the needful.
Thank you.

I have ordered cloth dryer of Flipkart smartbuy on 9th September 2020 with cash on delivery option. Now I got option in Flipkart app to convert COD option to prepaid due to contactless delivery. So I have paid amount of 1699 rupees through my credit card on 12 september and it shows transaction successful but in Flipkart order, it shows payment processing. After that It shows on Flipkart app that transaction was failed but the amount is billed in my credit card. So I requested refund of failed transaction from Flipkart and they issued refund in my account on 16 th September. Now product delivers on 18 th September and I have paid cash on delivery 1699 rupees. The quality of product was not satisfactory, so I returned the product on same day 18 th September and Flipkart approved it and product is returned on 21 st September .
Now it shows refund will be initiated within 2 days but I didn't received it. So I raised issue and they replied me that refund was issued on 16 th September. But I have paid amount two times and I got refund only once. And product was delivered on 18 th September then how I can get its refund on 16th September. So I raised issue so many times till now but no results. And now on application, it shows refund was initiated on 6th October and I got call from CC that refund was done on 11 th October but I didn't got any amount from Flipkart till now. So I request you to kindly help me out to issue my refund of 1699 rupees.

My flipkart affiliate program approved payment was not credited to my account. Regarding this issue I sent few mails but none responded. In the payments report it is showing that my money is processed but i didn't receive any. Below attaching the details
29 June, 2020 amount-2, 945, payment reference[protected]xxx.

I am not able to reactivate my flipkart account. It is showing unable to process request please try later.

Mobile number [protected]

They blocked my account in which there was nearly 1000 supercoins. Also I have bought My Current Smart phone From that account + Flipkart assist insurance also nearly 9 months ago. But Now they block my account because I ordered 2-3 times from their Supermart in September. They thought I am doing this much of order for reselling . But they don't know our Family Size is big so we order three times last month. But they still thinking that we did that for reselling. I already ask from their help 10-15 times on their twitter handle but they are sending me same mail again and again. It's been 14 days now since they blocked my account but no proper resolution is given by them. Please Help. I am tired by asking help from them directly again and again

I have ordered poco x3 on 29th september 2020 (first sale) and it is supposed to be deliverd by 6th october but it is delayed to 13th october and today ut si 13th october and it is again extended to 16th october

Mobile not received