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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 867

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S
Subash Chandra Jena
Sep 25, 2020
Resolved
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Sold by : consulting rooms private limited,
Mustil kila 14/6 min, 7 min, 13min, 14, 15, 17, 18min, 23, 24, 25,
16/1, 2, 9, 11, 12/1, 17/3, 4, 5,,
Main nh-8, village binola,
Gurgaon - 122413

Order id: od[protected]
Order date:[protected]
Invoice date:[protected]
Invoice number : fab[protected]
Puma walking shoes for men black
Bill to
- subash chandra jena

Issue - i have ordered puma walking shoes for men black and red colour
But instead of that i have received with a different colour of the shoe which is on grey and orange colour.

Their product page showing 30 days of easy return so i want to return the item but flipkart rejected my return for the 2rd time yesterday.
+3 photos
Sep 25, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2020
Flipkart Customer Care's response
We will revert on it.
Verified Support
Sep 26, 2020
Flipkart Customer Care's response
We will revert on it.
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    thirumalai 77
    Sep 25, 2020
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    Dear sir

    Mi tv invoice bill not received. Only complete tv protection 3 year bill rs 1499 received. Please arrangements mi tv invoice bill. Order id: od[protected] date 13.09.20

    Thanks
    S. Thirumalai

    Cell no.[protected]
    Flipkart customer support has been notified about the posted complaint.
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      Neeraj83
      Sep 25, 2020
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      Address: House no 943, Sec 4 Gurgaon Haryana

      Order id od[protected], pidia sure chocolate nutrition drink, pillsbury choco trio cake, eighty 7 raisin were not delivered yet inspite of delivery date was given on 8 sep 20. I have called consumer executive thrice and everytime i was assured these products will b delivered within three days. Pl either deliver all three products within 3 days or refund money with intrest pl
      Flipkart customer support has been notified about the posted complaint.
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        A
        anil4719
        from Mumbai, Maharashtra
        Sep 25, 2020
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        Address: Bengaluru
        Website: flipkart.com

        . Flipkart is cheating me and deceiving me. I bought a mixer grinder from flipkart company but got a plastic bucked and a stone inside the bucket. The parcel was sealed pack but inner packaging was tampered. Delivry boy said that he would not let u open the box without payment. I gave him payment but when i opened the box got a plastick bucked and stone. Flipkartand flipkart seller is cheating me. I filed a complaint in flipkart and also shared my aadhar document with the flipkart though flipkart paid no heed to my complaint and ate my money rs 3999. My complaint is true and i am furnishing my aadhar card photo to verify that my complaint is true
        Flipkart customer support has been notified about the posted complaint.
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          J
          jainmudit26
          Sep 25, 2020
          Resolved
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          Resolved

          Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia and Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru 560103, Karnataka, India

          Order number od[protected]

          Thsi order is cancelled by me. But flipkart till now no refund my amount. Many times contact to flipkart but no response..
          Sep 26, 2020
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 26, 2020
          Flipkart Customer Care's response
          We will revert on it.
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            K
            kundan2734
            Sep 25, 2020
            Resolved
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            Resolved

            I had booked ticket from zagreb to new delhi. Unfortunately due to the lockdown flight (Turkish airlines) got canceled and i got the confirmation from airlines for the refund. Since then i have been chasing flipkart team but they didn't care at all about customer anymore. Each time they kept telling me that they are escalating the issue and have asked for confirmation from airlines. I even got the direct mail confirmation of refund to flipkart from airlines team with all the details but still they kept on hanging me for this.
            Aug 13, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 26, 2020
            Flipkart Customer Care's response
            We will revert on it.
            @flipkart team is there any timelines?
            kundan2734's [Complaint's author] reply, Oct 5, 2020
            @flipkart customer support, still awaiting for your resolution.
            Still awaiting for revert
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              Payel sen
              Sep 25, 2020
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              I have booked ticket through flipkart for april 04, 2020. I was supposed to get refund but from last 1 month this flipkart mail support is giving me false hopes to wait for 7 days and subsequently 1 month passed... Tell me what to do
              Flipkart customer support has been notified about the posted complaint.
              They have been asking me to wait for the past 6 months.. Trust me they are going to just sit tight and do nothing.. It's much better if you can directly file a case against them in consumer court..
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                H
                hsaha2011
                from Belthara, Uttar Pradesh
                Sep 24, 2020
                Resolved
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                Resolved

                Website: WWW.FLIPKART.COM

                I have purchased 02 (Two) no. Smitch wifi smart plug 16a (White colour) ordered on flipkart on 20th sep, 2020, order id-od[protected], amounting rs. 1194/-. I received the package from ekart logistics (Fmpp[protected]) by 22nd sep, 2020. When i open the box i found only 01 (One) item is present but the invoice is prepared for two items. Immediately contacted flipkart customer care, told them the fact. They assured either missing item will be sent or refund will be done. I received a message from flipkart that “ return request received: your return request for smitch... From your order with order id-od[protected] has been received. We will give you an update soon.” but on 23rd sep, 2020, i received another message “ return update: sorry the seller is unable to fulfil your return request for smitch... From your order with order id-od[protected]. Please check your email for more details.” i also received an email from flipkart that return request is rejected and closed. So, now if i want refund i have to return two items physically. How can i send two item where as i have received only one item and my return date is open till 29th sep. When i called flipkart they told to wait till 25th sep, but no update message received from flipkart regarding what step they are going to take.

                One thing worthy to mention that the packing box in which the item is delivered has almost same width as of the item box. So the one side of the packing box is much inflated (Top-bottom) than other side (Top-bottom). If two items is sent then whole packing box would have been inflated (Top-bottom) unlike one side. So any one can easily understand that only one item is sent in that packing. I'm attaching some picture herein.

                So please arrange to send the missing item or refund (Rs. 598/-) immediately.
                +7 photos
                Oct 7, 2020
                Complaint marked as Resolved 
                Flipkart has refunded total amount i.e. Rs 598/- although they demanded PAN card for document verification.
                Flipkart customer support has been notified about the posted complaint.
                Sep 25, 2020
                Updated by hsaha2011
                My self HIMANGSHU SAHA
                My contact No- [protected], [protected]
                email-- [protected]@yahoo.co.in
                Oct 05, 2020
                Updated by hsaha2011
                Thanks again for your kind cooperation make Flipkart take right decision.
                Verified Support
                Oct 08, 2020
                Flipkart Customer Care's response
                Hi, We are sorry for the trouble caused. We're writing to you about your Smitch Wi-Fi Smart Plug 16A with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 598/- has been completed on 02 Oct 20 and should be reflecting in your credit card by 06 Oct 20. Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                  R
                  Rohitkumar07
                  Sep 24, 2020
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                  Stop sending me the copy paste replies please

                  Flipkart you cheated me as you took my 32955rs and still not been
                  Refunded and account blocked by you such a big scam and fraud by
                  Flipkart this is how flipkart i will not buy anything from the
                  Flipkart in future at present refund my money " and whenever i am
                  P[osting my issue you people are just reply trust we have clasrified
                  Shame on flipkart what u have resolve my issue

                  Flipkart what you have shared as my account is blocked and my money
                  Also not been refunded shame on you flipkart when wrong item has been
                  Deliverd to me and i have requested for the return of the item and 3
                  Times item return request has been cancelled from you end and later on
                  Account has been blocked from your end this is what flipkart as return
                  Policy is there for the product if you people deliverd the correct
                  Item why should i raise a return request for the same now i want my
                  Money i am contacting flipkart from last 6months regarding my refund i
                  Have been paid huge amount of rs 32995 kindly refund my money thats it
                  I will not shop anymore in futrure

                  Flipkart first resolve the customer issues as i am complaing from last
                  6 months same replyt from you as you flipkart has been blocked my
                  Account and not refunded my money of rs 32995 for the watch i have
                  Been order it is wrong item deliverd to me and when it has has a
                  30days return policy and i have given for refu nd request flipkart has
                  Been cancelled all the return request and later on my account has been
                  Blocked from your end try to understand my situation as i have been
                  Paid 32995rs its my hard earning money and flipkart simply blocked my
                  Account and not refunding my money from last 6 months
                  Flipkart i have received the wrong item and i have been paid to the
                  Flipkart of rs 32995 and when i requested to return the item once
                  Return request generated it has been canceled all the three times and
                  Later on my acount also blocked understand my money value as i have
                  Paid huge amount

                  I told you that there is no mistake i have given return request under the return policy of 30days and you deliverd wrong item and i have given three times return request and the retail net (Flipkart) cancelled all the times return request kinldy unblock my account anhd process my refund of rs 32995 and this time please dont send me the copy paste replies please
                  Flipkart customer support has been notified about the posted complaint.
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                    Narender sheoran
                    Sep 24, 2020
                    Resolved
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                    Resolved

                    Address: Badhra district bhiwani haryana

                    I recived damaged apple airpod pro on 30 ausgust and i raise a replacement request from the concern team but it was rejectd by seeler i have been waiting for 25 days but flipkart did not resolve my problem either he asked me to send a copy of aadhar card i send the copy of aadhar card many time but he still rehected my request please help me to provide my refund i recived damaged product my order id is od[protected]
                    Sep 26, 2020
                    Complaint marked as Resolved 
                    i recived damaged apple airpod and i have been waiting for 28 days but flipkart did not reslove my problem my order id is OD119545730882418000 i have already uplaoded aadhar and pan card 8 time my return rejected #Fraud #FlipkartFraud #bycottflipkart
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 26, 2020
                    Flipkart Customer Care's response
                    We will revert on it.
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                      K
                      Kapil Singh Kushwah
                      Sep 24, 2020
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                      I am trying to exchange my phone motoe4 plus with moto g9. I am really surprise after seeing that flipkart is not verifying my imei number. After that i tried to catch some information regarding imei from another sources and i found www.imei.info for imei verification. I entered my imei number and it has shown up my product info correctly.

                      There is some database issue at flipkart end. It is not verifying the imei number correctly.

                      Please acknowledge.

                      Thanks
                      Kapil singh kushwah
                      Flipkart customer support has been notified about the posted complaint.
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                        J
                        jyoti mba
                        from Kanpur, Uttar Pradesh
                        Sep 24, 2020
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                        Resolved

                        Address: 935 Hemant vihar barra 2 kanpur u.P

                        Battery is too old i select good type product but i found redmi 5 a mobile okay type product please replace it
                        Sep 28, 2020
                        Complaint marked as Resolved 
                        Sir it's a 2 gud. Com company of flipkart
                        Flipkart customer support has been notified about the posted complaint.
                        2gud company always cheat to normal person show gud product in website & delivered to wrong product to other person please refund my money on my account I never puchase these type of site.

                        redmi 5 a mobile - Comment #3740126 - Image #0
                        redmi 5 a mobile - Comment #3740126 - Image #1
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                          S
                          Sandesh Bhalke
                          Sep 24, 2020
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                          Hi, my order for a compjter monitor from acer brand, which i ordered from flipkart was cancelled by mistake while i was trying to get some clarity on when the order was going to be delivered. It was being delayed without giving me a notice so i went to chatbot to understand the reason and get a suitable date. The order no. Is od[protected]. Please see if i can reinstate the order and if not atleast improve your horrible support system that wont let me call or chat with a human at all. Thank you.
                          Flipkart customer support has been notified about the posted complaint.
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                            niks9801
                            Sep 24, 2020
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                            Address: C/o-Nirankar sharma ,HOUSE NO.15 Bajari nagar, Bangari mandir Ramgarh Cantonment Civil Township Jharkhand - 829122 Phone number: 9155527001, 9386892011

                            Date of incident-17 september 2010
                            Full description of incident-i have ordered fastrack handbag for women from flipkart but i have received totally different product from my given ordered without any tag except brand name tag
                            The bag which comes from flipkart is totally different so when i tried to return the product to the company but asked so many questions and after that they did cancelled to accept my return request after so many days..
                            Sir /mam i attached everything along with this complaint
                            I kindly request you to please take strong action against the flipkart and their customer service service provider
                            They are only trying to fool common peoples in the face of online shopping service
                            Having said that they were not fullfiled my request so i kindly request you to that please help me to refund my all the money which i have spent on that particular bag and help me to get my money back on my given account which i have mentioned on that site
                            +10 photos
                            Flipkart customer support has been notified about the posted complaint.
                            Sep 24, 2020
                            Updated by niks9801
                            Sir and mam they are fraud so please take so hard and strong action against the Flipkart
                            Please help me to resolve my problem as soon as possible
                            Sir I have submitted everything whatever they have been asked me to send their customer service email I'd but they have refused my return request 2 times

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                              D
                              D Karthik
                              Sep 24, 2020
                              Resolved
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                              Resolved

                              hp laptop not replaced even after certified deficient on arrival (doa) by hp

                              Dear sir/ma'am,

                              Client no : karthik[[protected]]

                              Onsite engineer no : pradeep[[protected]]

                              I purchased hp pavilion gaming ryzen 5 quad core - (8 gb/512 gb ssd/windows 10 home/4 gb graphics/nvidia geforce gtx 1650) 15-ec0104ax gaming laptop from flipkart on 22nd july 2020 with order id [od[protected]].

                              After 12 days o[censored]sage the laptop suddenly was booting up several times...
                              +7 photos
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                              Akshay Bolia
                              Sep 24, 2020
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                              Order id od[protected]. Replacement was requested on 20th september. It is stuck at return approved stage.. Tried calling them more than 100 times. Zero response.

                              They have also completed the installation of the replaced ac which is even not delivered. Pathetic app, no response
                              +1 photos
                              Flipkart customer support has been notified about the posted complaint.
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                                A
                                Anindo Bose
                                Sep 24, 2020
                                Resolved
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                                Resolved

                                Address: MADHU KUND BUILDING, BISTUPUR,JAMSHEDPUR

                                I am exchage the mobile but agent is cheated to me first he is come and chk the mobile then go some time later he come his firends and recive mobile and give the pack box and said not open the box and he chke the mobile in office and call then i am open the box but he said not ok my product and come to me return my box and return mobile to me my mobile screen scratch. Flipkart is cheeted all customer for exchage old mobile, i am plus member for flipkart, all month i am purchase
                                For flipkart product 15000 rs but future i am not purchase flipkart site, my order is real me 7 pro, 6/128 gb, order id is - od[protected]
                                Aug 27, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 26, 2020
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  S
                                  shanu00128
                                  Sep 24, 2020
                                  Resolved
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                                  Resolved

                                  I have ordered a redgear smartline pc gamepad from flipkart with order id - od[protected] on 11 september, 2020 on cash on delivery of rs 584. Later on, i tried to make online payment through flipkart app of same order of rs 584 but unfortunately my payment was failed but the amount was deducted from my bank account, they refunded that amount which was wrongly debited as payment was failed to go throughon 14 september, 2020. I received the delivery of the product on 16 september 2020 by paying rs 584 cash. On the same day of delivery, i raise a return request as i received a damaged product. The return pickup was done by flipkart on 17 september 2020 but still i have not received the refund of my returned product. I tried contacting customer care, and they are keep harassing me by telling me to wait 3 more days again and again. Flipkart support emailing me and confusing the previous refund which is wrongly debited when payment failed with the current refund which should be credited after 17 september 2020.
                                  Flipkart support mostly dropping my call and not giving me a solution yet.
                                  Either they confused my second refund with the first one or they just cut my call on my face.
                                  It is just purely harassment from flipkart. Their customer support is not ready to transfer the call to their seniors. Their customer support are keep asking me for my bank details and bank statements through email again and again and then they send me the same email that my refund is already credited on 14 september 2020. They always confused my second refund with the first one. I have returned the product on 17 september, then how can they confused it with the refund which is credited on 14 september 2020. It is just their way to snatched our hard earned money and keep harassing us on the calls. I am flipkart plus member but i am telling you all to never ever shop with flipkart. Their customer support is worst and they will not even help you if something went wrong. There are much better options available in the market like amazon, go with them.
                                  Do not shop with flipkart.
                                  Aug 10, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 24, 2020
                                  Flipkart Customer Care's response
                                  Hi, We are sorry for the trouble caused. We're writing to you about your Redgear Smartline PC gamepad Gamepad with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 584/- has been completed on 14 Sep 20 and should be reflecting in your account by 15 Sep 20. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                                    P
                                    Prathamesh Surwase
                                    Sep 24, 2020
                                    Resolved
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                                    Resolved

                                    Website: Flipkart

                                    I ordered philips qt4011/15 trimmer from flipkart on 18 sept ‘20. Today on (24 sept’20) i received the trimmer. But the trimmer product is duplicate because i have used the same before. So i know these trimmer very well. Please help me. Cash on delivery was done.
                                    Order id - od[protected]
                                    Invoice no - faeult[protected]
                                    Sold by
                                    Kohinoor enterprise
                                    First floor pvt office no.135 4634/119 ansari road ngm commercial complex ghata masjid new delhi110002
                                    +1 photos
                                    Aug 11, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 26, 2020
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      G
                                      Gopal Azad
                                      Sep 24, 2020
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                                      Don't buy in flipkart - worst service
                                      Flipkart is cheating people buy giving exchange offer.

                                      I have recently ordered new mobile from flipkart by taking exchange offer with them. For this exchange offer they have given me 7450/- off when i was ordering new mobile phone

                                      At the time of delivery of new mobile they were suppose to pick my old mobile in exchange. Instead delivery person denied to take back my old mobile and asked me to pay extra 4000/- then only he will deliver my new mobile.

                                      Reason for denying -
                                      Delivery person denied for picking the old mobile is because the mobile has got some spots on the corner it due to usage.

                                      That means flipkart expecting people to exchange their new brand goods in return of other brand new goods.

                                      Exchnage kis baat ka hai bhai.. New mobile de de aapko. Exchange me use kiya kiya hua item me kuchh na kuchh scratches aur daag hoge hi tabhi to hum exchange kar rahe hai.

                                      Aapse hum naya item exchange kar de..

                                      Sudharo apne policy ko.
                                      Flipkart customer support has been notified about the posted complaint.
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