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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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J
jkjeet849
Sep 29, 2020
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Address: : Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore – 560068, Karnataka, India

Sir i receved a philip RL384TV/40 fm radio from flipkart in 07/07/2020 and returned it in 09/09/2020 becouse of absence of required specification. a refund amount RS.2079 is credited in my pnb account [protected] according to flipkart in 09/09/2020 against order id OD[protected] but no amount rs.2079 is credited in my account till now.i have complained flipkart many times they reply same that they have refunded in 09/09/2020 and give me a referance number[protected] and told me to visit to bank.i have visited my pnb bank they told me that no amount is creditd in my account till now .i have provided a latest bank statement to flipkart but no result is found.
dilivery date 07/09/2020
return date 09/09/2020
+2 photos
Flipkart customer support has been notified about the posted complaint.
Sep 29, 2020
Updated by jkjeet849
No amount is credited in my account till now .

Verified Support
Oct 02, 2020
Flipkart Customer Care's response
Hi,

we confirm that the seller has refunded ₹ 2079 to your PNB account ends with 131 on September 09, 2020 for your order OD[protected] and this should have been credited by now. Here are your refund details:

Refund reference number:[protected]
Refund date and time:09 Sep 20, 11:37 AM

You may contact your bank’s customer support with these details for further assistance.

If you have any concerns about your refund, you can contact the bank's grievance cell. Alternatively, you can also visit your bank to submit the 'Chargeback form' to get an update on your refund.

Note: The bank’s customer support number can be found on the back of your card.

Hope this helps.
Oct 08, 2020
Updated by jkjeet849
please give me complete transaction detail of my credited amount so that i can understand that where is my amount .for knowledge i want to tell you that i have visited many time in bank and they tell me that charge form is filled in the condition if a transaction is done by bank but i paid flipkart 2079 by cash .bank also give me in written that no amount is credited in your account.i am feeling to myself like a cheated person with flipkart
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    H
    Hk Sahu
    Sep 29, 2020
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    Address: Flipkart Internet Private Limited Vaishnavi Summit, No 6/B, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bangalore – 560034 India

    I have purchased item of haier 20 l convection microwave oven on 28.07.20 in rs.6429/-. & my order id:[protected], in this item facing refund/return problem from 11.08.2020. I am in regular contact with company customer care, but till my refund problem is not resolved. It seems that flipkart is imposing product to keep forcibly, rather escaping for not providing to return/refund facility, even there is having such facility as per is given by company description in web application. For which have made complaint through mail on 20.09.20. However in my last refund id:[protected] is clearly mentioned & assured me that refund will confirmed by 9th october, so i kept screen shot & in between company refused to refund on 29.09.20.
    Hence i request by this forum to refund my amount rs.6429/- & as per company terms i have kept item in unused & packed condition, also i request to compensated for harassment & item is unable to used since from july 2020.
    H. K. Sahu. Chotte atarmuda, near abhinav school raigarh (C. G)
    +7 photos
    Flipkart customer support has been notified about the posted complaint.
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      S
      Soumya7878
      Sep 29, 2020
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      Address: Mumbai
      Website: Flipkart

      Sir
      This mail is regarding my order of Puma shoes . I repeatedly requested
      high number of return request bcoz my order was picked up from me and
      getting rejected by seller . so i requested more times . And this is my
      First order sir . So plz look into this matter as soon as possible and
      unblock my account .

      And sir product is already wid d Ekart wishmaster .After rejecting my
      pick up he didn't return my product to me . And you blocked my account ..
      Now neither i got that product nor i got refund . so plz sir.. Look into
      the matter and unblock my account .

      MY WALLET HAS 1400 RUPPES SO PLZ UNBLOCK MY ACCOUNT.
      +1 photos
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 30, 2020
      Flipkart Customer Care's response
      Hi, We are sorry to let you know that your return request has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
      Sep 30, 2020
      Updated by Soumya7878
      Dont make fool and read thoroughly. Thats the only product i bought from flipkart. How can you detect high number of returns . I raise multiple return for only one product because the return request was getting rejected everytime . And the product was also picked up by ekart . Neither i got product nor refund .
      Oct 04, 2020
      Updated by Soumya7878
      where is resolution sir... still i am waiting
      Oct 08, 2020
      Updated by Soumya7878
      where is resolution
      Oct 08, 2020
      Updated by Soumya7878
      is this page capable of resolving issues or not
      You can check the id thats the only order from my side . And that is the first order from me . Due to reject of return request i tried multiple times to return the product . i Tried to mail customer service about everything..but they are sending only automated mails . And The product was picked up from me .. I didnt get anything..neither the product or refund .

      PLZ HAVE A LOOK IN TO THE ID.. THATS THE ONLY ORDER AND FST ORDER

      Id blocked and my wallet has rs1400 - Comment #3741628 - Image #0
      Hi Soumya,

      I lost ₹9999 because of trusting Flipkart. Check my complaint.

      I am going for legal action against Flipkart.

      Let's fight this out legally.

      -Santosh
      Soumya7878's [Complaint's author] reply, Oct 4, 2020
      but how.. i couldn't find any solution... wherever i complaint.. they only reply the same auto-generated msg and .. everything goes in vain
      Flipkart is at its height to cheat it's customers.

      No one will get their money back from flipkart if such situations happen.

      Still we wait for them to return our own money!
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        Nitesh kumar Rao sahab
        Sep 29, 2020
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        I have complaint from last 15 august continously about missing product but no solution received yet. product delivered on 15 august when i opened the package under it there is no mobile phone i have paid for my order 16000 amount which i have lose. i have complaint and raise the return request 4 times and the seller will reject my return request 4 times. on 27 september i have received call from flipkart they tell me that they will give me the full amount of refund but the refund not received yet. i am continuously complaint to the flipkart for my missing product but no solution received yet please solve my poblem. i have a lose of 16000 amount which is very big amount for me please solve my problem and give me the refund or my replacement. why i am suffer this lose mistake has been done from your side. one month gone already but not refund received yet and when i am contact the flipkart they give me the timeline to wait and after waiting timeline the again raise complaint and give me the timeline but no solution they will provide me. please help. on 31 august i have received an email they told me that due to high no. of return your account has been blocked now i am unable to login my account and this is my first order on this account and i am new on flipkart then how is it possible that higher no. of returns placed please solve my problem and give me my refund back which i have a lose.
        Flipkart customer support has been notified about the posted complaint.
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          udhaya 7
          Sep 29, 2020
          Sep 30, 2024
          This thread was updated on Sep 30, 2024
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          Mobile phone damaged product received

          Sir,
          I have order vivo v15 pro but recive mobile vivo y69 old box and lenova mobile (Deadly piece) sony adafter and different data cable. I am giving you complaints daily about ur issue. U r saying to wait for 72 hrs bt still u r not responsing abt the complaint i gave u. Ur team also didn't came to check the product that i received. One month over still i didn't receive my phone which i ordered. I will wait for 2 days. I[censored] don't...
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          S
          sahen4
          Sep 29, 2020
          Resolved
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          Resolved

          I ordered a rc toy from flipkart rs1516 and when i receive the order i get a different toy in that package which price i think 150rs max. I opened the package by the delivery boy and click some photos for proof. Which i have attached. Now i place return request in flipkart saying recived a different item but every time flipkart is cancel my request in total 4times i have already talked their costumer support but they are useless i think now my last hope is the site please help me from getting this fraud. The order id is od[protected]
          +2 photos
          Aug 6, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 30, 2020
          Flipkart Customer Care's response
          Hi, We are sorry for the trouble caused. We're writing to you about your Ishan Creation 12 channel Remote control Drift Climbing car with with order ID OD[protected]. We would like to inform you that pickup is scheduled by the seller and the product will be picked on or before 01 Oct 20. Please keep the initially delivered item ready along with all the accessories and price tags in the original product box. The seller will initiate the refund once the pick up is confirmed. The amount will be credited bank account within 2 business days from the date of initiation as per standard banking processes. Your kind understanding in this regard is appreciated.
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            J
            Jerry Shehzad
            Sep 28, 2020
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            Website: Flipkart

            I have purchased a sandisk 32 gb ultra memory card from flipkart and it stopped working after 10 days. I couldn't even copy or move files and now i can't find it in storage. So when i checked the possibility of it being a fake, i'm almost sure that it is one since the prints in the card is poorly done. Since the refund policy has been timed out after a week i can't even return. Please let me know a solution.
            +2 photos
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 30, 2020
            Flipkart Customer Care's response
            We will revert on it.
            Oct 01, 2020
            Updated by Jerry Shehzad
            When i contacted the Sandisk support centre regarding the warranty of the memory card, this is what i heard from them. Its clear that most sellers in flipkart sell duplicate counterfeit products. Flipkart should work on this serious issue and gain trust from their customers. I hope i could get a response from your team to refund/return the fake sd card you delivered

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              G
              Gopi Stan
              Sep 28, 2020
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              Website: www.flipkart.com

              I ordered a mobile phone on flipkart under replacement warranty! After the delivery i felt the camera performance issue on the phone and raised the replacement request! Flipkart sent a person from jeevs (Who is take care of the quality check) they come and just reboot my mobile and said all are fine now! But after that again im facing the same issue! So raised the replacement request again, same process happened again but no solution from flipkart! So i raised 3 rd time! But flipkart said like will send the technician on 28 th september! But they didn't sent any technician yet and also they close the replacement case without any technical visit! When i contact the flipkart support they told like ask your service center! We cant give more than 2 replacement request!

              Note : flipkart don't have any tos like only 2 technical visit is there! But when i call and ask they told me like only 2 visit is allwed

              So flipkart completely cheated me under the name of replacement!
              Flipkart customer support has been notified about the posted complaint.
              I am facing the same problem.
              When technician visits you should request him to let you talk to the senior technician the 2nd time he visits and tell him that they already came once and reset your device and you are facing same problem again.Don't let them reset the device without speaking to senior technician first and explaining your point.
              The technician that visits will always call and ask senior technician on what to do regarding the issue, at that time ask him to speak with you.
              Otherwise they will always try to reset your device and close the request.
              They will always try to avoid their responsibility of approving.
              I did this and my product was approved by them and replaced once.
              But again i am facing same issue with replaced product and again i am going through the process again.
              Hope my experience helps you and others in solving the issue.
              I am facing the same problem.
              When technician visits you should request him to let you talk to the senior technician the 2nd time he visits and tell him that they already came once and reset your device and you are facing same problem again.Don't let them reset the device without speaking to senior technician first and explaining your point.
              The technician that visits will always call and ask senior technician on what to do regarding the issue, at that time ask him to speak with you.
              Otherwise they will always try to reset your device and close the request.
              They will always try to avoid their responsibility of approving.
              I did this and my product was approved by them and replaced once.
              But again i am facing same issue with replaced product and again i am going through the process again.
              Hope my experience helps you and others in solving the issue.
              Gopi Stan's [Complaint's author] reply, Sep 30, 2020
              I got your point ! but the technician visit not happened @ 3rd time for my product, they just closed the case without visit ! its fake visit! when i inform to this on flipkart, they just disconnecting the call / just saying please wait please wait ! No solution from flipkart ! so the result my replacement time also expired :|. flipkart is completely cheating me on this case
              is it possible to get any solution on this case?
              jjp1's reply, Sep 30, 2020
              Wait for few days..see if they resolve your issue.
              If not you can lodge consumer grievance at official consumer redressal government site https://consumerhelpline.gov.in/
              They can help you
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                M
                mdynas
                from Kandla, Gujarat
                Sep 28, 2020
                Resolved
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                Resolved

                Address: Jamnagar

                Dear sir,

                I had ordered sleepx dual comfort mattress having size of 78 x 72 x 6 inch from you as on 18th sept 2020.

                Order id - od[protected]

                Up till now the product hasn't been dispatched from your the flipkart.

                Since more than a week no proper feedback response regarding product delivery from your side.

                Moreover, you are not cancelling the order and providing us the refund for the order.

                Due to your improper operations from your end you are binding the customer for the product order without giving cancellation and refunds.

                We are fed up with the flipkart service for the order delivery and false assurances.

                Kindly cancel the order and provide us the immediate refund.
                +1 photos
                Aug 6, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 30, 2020
                Flipkart Customer Care's response
                Hi, We are sorry for the trouble caused. We're writing to you about your SleepX Dual Medium Soft & Hard 6 inch King Bonded Foam Mattress with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 8892/- has been completed on 29 Sep 20 and will be reflecting in your account by
                07 Oct 20. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                  S
                  Sep 28, 2020
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                  I'm paying all the dues without any late payments in cardless credit and i clear my loan but it's not updated i'm trying to contact but it's not connected please let me know
                  +2 photos
                  Flipkart customer support has been notified about the posted complaint.
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                    N
                    Niazi
                    from New Delhi, Delhi
                    Sep 28, 2020
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                    no return or refund on selling fake taj mahal tea

                    Address: bareilly

                    I had ordered 2 taj mahal tea packets of 500 g each. It was costing a total of 413 on flipkart, actual price was 500/. When i opened one of the packets, it was a total fake tea. One can easily understand the aroma, taste and texture of the tea. This tea didnt had any tea leaves in it. I was irresponsicle of not checking the comments which were negative and asking people not to buy. Also, the cost on the packet was 320/ while in the market,...
                    +1 photos
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                    Shabeeb mOH'd
                    Sep 28, 2020
                    Resolved
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                    Resolved

                    Address: Malappuram District

                    Ordered my realme on 22nd september and it reached my district by 26th september and delivery expected on 27th september, however the courier service didn't call me and now it's 28 september. Still no one contact me. Why are you so irresponsible about the delivery. Iam very disappointed about your delivery service.
                    I hope by viewing my complaint you take necessary action about the delivery issues of my product.
                    Aug 13, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Sep 29, 2020
                    Updated by Shabeeb mOH'd
                    What the hell you people are doing..?? Who cancelled my product i have ordered..? I don't tell anyone to cancel my order then how can you cancel my product without my permission..?? Its a worst experience i have faced from you.. still i promise you that i don't do any more dealings with this ### flipkart.. hell with you guys

                    Verified Support
                    Sep 30, 2020
                    Flipkart Customer Care's response
                    Hi, We are sorry to let you know that your order OD[protected] has been canceled due to unforeseen reasons. This is not something that. we would want you to experience and have shared feedback with the seller so they can put additional measures in place to ensure on-time deliveries of orders. If you like, you can place a new order for the desired product and the seller will try and make sure that it reaches you on time. We would like to thank you for your continued trust and understanding.
                    Please take necessary action ASAP
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                      erdeepakjangra
                      from Chandigarh, Haryana
                      Sep 28, 2020
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                      Dear team, as per above subject i'm trying to exchange my old iphone 6s with iphone se but flipkart app shows this model doesn't belong to this imei. Please help.
                      Encl.: images attached.
                      +4 photos
                      Flipkart customer support has been notified about the posted complaint.
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                        R
                        Renu Shahi
                        Sep 27, 2020
                        Resolved
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                        Resolved

                        incorrect product & return issues

                        I ordered elica chimney from. Flipkart (Seller named elicakitchenworld on flipkart portal) on 9th sept 2020 however because of ducting and installation issues had to be raised return & refund and that too was done once elica technician made sure.

                        Flipkart return was raised on 12th sept however they kept on scheduling technician visit and he kept on rejecting for same reasons

                        Flipkart kept on playimg back & forth...
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                        azimseo
                        from Allahabad, Uttar Pradesh
                        Sep 27, 2020
                        Resolved
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                        Resolved

                        Address: Karnataka

                        Dear sir

                        I have purchase two fans of atomberg price inr 2850 each by using flipkart pay later emi option on 14th september and for some reason i cancelled this on 15th september, order cancelled successfully and show a notification as your (As per your request, your item has been cancelled) in refund section massage displayed as (Refund completed
                        ₹2850.0 as refund will be added to your credit card by sep 25.) but amount of 272 + 272 added in my unbilled amount of september month.

                        Kindly do needful

                        Azim uddin
                        +1 photos
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 28, 2020
                        Flipkart Customer Care's response
                        Hi, We are sorry for the trouble caused. We're writing to you about your Atomberg Efficio 1200 mm BLDC Motor with Remote 3 Blade Ceiling Fan with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 2850/- has been completed on 15 Sep 20 and should be reflecting in your credit card by now. Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                          manojnathsaud
                          Sep 27, 2020
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                          Recently i ordered so many clothes from flipkart and i started receiving delivery, but those clothes are not a perfect fit for me. So i requested a return and flipkart approved also but after 7-8 returned order flipkart rejected my other return request and then asked my id proof for verification. And after submitted id proof, they didn't approve my return request. Meantime i cancelled my other undelivered orders because of this issue. And now they blocked my account. Hence i'm unable to login to my flipkart account for any help.

                          Thanks
                          Manoj kumar nath
                          Flipkart customer support has been notified about the posted complaint.
                          It is been 3 days lodging the compalint on this site but not receive any update whatsever. I think it is waste of time to visit this site worthless.
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                            Deepskumaar
                            Sep 27, 2020
                            Resolved
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                            Resolved

                            Website: FLIPKART.COM

                            I have made excessive payment of product in june month due to some failure later it was suceesfull via. Phonepe and cash. Now they are denying to refund the amount.
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 30, 2020
                            Flipkart Customer Care's response
                            Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                              dpradip
                              from Gurgaon, Haryana
                              Sep 27, 2020
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                              Address: Order ID - OD119734155873347000

                              Delivery of below mentioned product still pending against declared delivery date of 23.09.20.
                              Pl look into this matter and expedite said delivery on urgent basis

                              Order id - od[protected]
                              Philips hd[protected]watt induction cooker (Black induction cooktop
                              Black
                              +2 photos
                              Flipkart customer support has been notified about the posted complaint.
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                                A
                                Ashutosh Tripathi2
                                Sep 27, 2020
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                                This product: https://www.flipkart.com/acer-predator-helios-300-core-i7-9th-gen-16-gb-1-tb-hdd...
                                Is not available to buy in my pincode: 385001. When will it be available again?
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 28, 2020
                                Flipkart Customer Care's response
                                Hi, Thank you for writing in. We would like to let you know that the availability of services at a location depending on a few factors like the type of item, coverage of courier partners, and policies of the respective sellers. Sellers are constantly working on expanding services and hope to reach you soon.
                                Oct 01, 2020
                                Updated by Ashutosh Tripathi2
                                I know of the factors involved. Could you point out which particular factor is impeding me from buying a laptop in this case, or point me to someone who does know?
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                                  K
                                  KamalSamant366
                                  Sep 27, 2020
                                  Jun 1, 2024
                                  This thread was updated on Jun 1, 2024
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                                  Website: flipkart.com

                                  Account got blocked on : 07/08/2020

                                  Upon contacting flipkart, they told me,
                                  1. Because i've returned too many products (This reason is baseless since i've returned only 3-4 products over a long period of time, out of 60 successful orders.)
                                  2. I've given different names.

                                  - okay i may have given different names since i wanted to deliver it to different addresses.

                                  You can keep my account blocked but the money in it (In form of gift cards) i want that money since it's not yours and you've no right to keep it blocked. I request you to transfer the money to my bank account.

                                  I've mailed them, called them, tried on twitter but they're giving me numerous invalid reasons for the money which i've on my account.
                                  They're telling me to contact wohoo, qwikcilver who in short makes these gift cards, i tried contacting woohoo and qwikcilver they're claiming that they're not responsible for blocked gift cards. (They want me to contact flipkart for the same.)

                                  Thanks & regards
                                  Kamal
                                  Flipkart customer support has been notified about the posted complaint.
                                  Oct 03, 2020
                                  Updated by KamalSamant366
                                  NO UPDATE YET?????
                                  did they resolve the issue? did u get ur money back or not?
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