Claimed

Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
Complaints 47285
Resolved
25494
Unresolved
21791
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 861

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pagi
from Powai, Maharashtra
Oct 18, 2020
Report
Copy

I had ordered some cloths from flipkart big billion days on 15 Oct 2020 12:26 PM...I had paid money using UPI Paytm app my transaction was successful amount also deducted but my order status is order not placed...till date status is same. I had also contact flipkart but still I can't received my money back...the deducted amount was ₹1601
Please help me I want my money back asap
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2020
Flipkart Customer Care's response
We will revert on it.
Oct 20, 2020
Updated by Pagi
Today I receive my money back.thank you!!!
Today I order smartphone worth 12, 500 using my debit card and the amour was debited from my account but now it was showing that the order has been canceled
I ordered it from flipkart
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    vivek Savirala
    Oct 18, 2020
    Resolved
    Report
    Copy
    Resolved

    Hi
    I have placed an order for a mobile by exchanging with my old mobile.
    I clearly read the terms and conditions that there's a minimum exchange value for my mobile what so ever the condition of it and phone just need to be switched on. I paid the amount through prepaid card and at the time of delivery the technician is saying that there are scratches on mobile so we reject this phone. I don't understand why Flipkart is cheating customers like this
    Aug 5, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 20, 2020
    Flipkart Customer Care's response
    We will revert on it.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Neel Bhangure
      Oct 18, 2020
      Report
      Copy

      I have purchased apple macbook air Apple MacBook Air Core i5 5th Gen - 8 GB/128 GB SSD, ordered date is[protected], i got an invoice copy to mail address which doesn't have serial number of this laptop, recently on 16th October i am facing charging issue of laptop so i took it to apple service center, then apple service center guys said this invoice is invalid it doesn't have serial number of laptop later i asked flipkart to give me correct invoice copy with serial number, they are not ready to give it they are extending date daily its been 3 days now but i didn't got corrected invoice, for this reason my salary is getting deducted daily
      Please help me
      Thanks
      Flipkart customer support has been notified about the posted complaint.
      Oct 18, 2020
      Updated by Neel Bhangure
      Order details

      Order details
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Somanathan Lakshmanan
        Oct 18, 2020
        Report
        Copy

        I want to order LG G8X 6 Gb 128GB on past two days. but when i went to the page to make the payment, payment failed and showed that out of stock on between 16th mng 00:01 hr to 00:25hrs and till date.'. Am very disappointed. Once an order has been rejected during payment, i should be able to buy it. Else the option should not be there. this is particularly in the case of flash sales. you should have only given the Buy Now button. It is not fair at all.

        Request if corrective action can be taken and my order materialized as soon as possible.

        My registered id at flipkart is [protected]@gmail.com
        Flipkart customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          ArnabSarkar80
          Oct 18, 2020
          Report
          Copy

          I want to change my mobile number in flipkart account. I have added Rs 3500 gift voucher but unable to use it. It is asking for the OTP verification of the mobile number [protected], but I don't have the old number with me. I am unable to update my new phone number as it is required OTP sent to both old and new number.
          Please help with this problem as my gift vouchers are there in the same account.
          Flipkart customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            SwapnilShivalkar++
            from Mumbai, Maharashtra
            Oct 18, 2020
            Resolved
            Report
            Copy
            Resolved

            OD[protected]
            OD[protected]
            OD[protected]
            OD[protected]
            OD[protected]

            This is 5 order I had order of Milk Powered because the amount was low so I had ordered 5 qty of different order but I didn't knew I will get old stock and damage also due to poor packing from seller the product damage internally the milk powder supposed to come with safety polybag and have some air bag inside ... But this seller does not do this all material was damage inside dur to poor packing and all powder came out of it .. we can't accept this openly and damage Product in Corona Pandemic Condition Please arrange Reverse Pickup and take this back to u and refund my money back immediately
            Aug 5, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 20, 2020
            Flipkart Customer Care's response
            We will revert on it.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              pritam88
              Oct 18, 2020
              Resolved
              Report
              Copy
              Resolved

              Order: Samsung Galaxy A50s (Prism Crush Violet, 128 GB) with an exchange of old Xiaomi Note 4 (4 GB, 64 GB).

              Location: Burdwan, WB, India
              Delivery boy: Mr. Bijoy Basak

              Issue: The delivery boy said he will not take my old phone. I asked for a reason: no specific reason rather he suggests some other place where I can sale my phone at a higher price. I mentioned that I want to exchange it here.
              He denied and I accepted my order.

              Now, I asked Flipkart to send someone else who can recheck my phone. In Flipkart website, there are notes that suggest exchange price may be altered if the phone has some issues.

              Now, as I accepted the order, Flipkart said we can deal with it if you buy a new phone with the same phone! This is insane!

              Its the fault of the delivery boy, not mine, why I am got victimized. I am a student and unemployed. I saved the money from the last few months for this purchase. The delivery by took 3400 INR (exchange price) which is a lot to me. I request to send someone else and exchange my old phone with some price as mentioned in the Flipkart website.

              I am not asking for a favour, I am asking for justice. 3400 INR is a lot for an unemployed student, maybe nothing for Flipkart.

              Kindly take some actions. I have added a few photos of my old phone.

              My Email ID: [protected]@gmail.com
              Aug 5, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 20, 2020
              Flipkart Customer Care's response
              We will revert on it.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Amey K
                Oct 18, 2020
                Report
                Copy

                Blocked account for no reason?

                Login number - [protected]
                Login email - [protected]@gmail.com

                I was a flipkart user, a very old one. Using since long time. about a year back my account suddenly was unable to login. I was sure I typed username/password correct, but it just did not accept in. Then, I tried forgot password, to reset, and it said 'unable to update password, please try again'. There I noticed something is wrong. Tried the same thing on app,...
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                V
                from Powai, Maharashtra
                Oct 18, 2020
                Report
                Copy

                Address: Flipkart
                Website: www.flipkart.com

                Sir when I want to pay for an order with my debit card it shows, "Transaction was declined on the basis of risk checks", please sir help I want to buy many products.
                Flipkart customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  SUKHWINDER8877
                  Oct 18, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  Orderd on 15 oct 2020 iphone se black colour 64gb from flipkart during big billion days in 24749 with sbi debit card today is delivery date but product still not packed and shipped no help from flipkart support please help and deliver my order as soon as possible my number is [protected] and order id is-OD[protected]
                  Oct 22, 2020
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Oct 19, 2020
                  Updated by SUKHWINDER8877
                  Please help
                  still not delivered please help provide delivery
                  Mine too bro
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Prakash.D
                    from Delhi, Delhi
                    Oct 18, 2020
                    Report
                    Copy

                    HI,

                    MY ORDER id OD[protected] received different product, now the seller is rejecting the refund, and flipkart is asking me to provide Aadhar Card with permission to access my personal data to 3rd party service provider, this is really insane & high risk to provide the personal identity to anyone such, that can be misused.. I dont understand why do they need such sensitive documents sounds something fishy. My concern is Just a refund what i paid to the original product i ordered.

                    This the mail i received from Flikart.:-

                    "To help you with your return request, please share a copy of either Aadhar (both sides) or PAN card by replying to this email within the next 48hours . Please ensure that the information on your photo ID should match the details on your recent order(s).
                    We will be validating the ID proof shared by you through a third-party service provider. Please provide your consent to Flipkart for use of the identity proof that will be provided by you for the purpose of authenticating the Flipkart Account. Please share the below clause in the email reply along with the photo ID so we can work on your request.
                    “I give my express consent to Flipkart for collection, use and/or disclosure of my information provided in this email and the documents attached hereto for the purpose of authenticating my Flipkart Account”
                    "Here are a few tips to ensure a clear photo of the ID card:
                    Place the ID on a dark surface
                    Use sufficient, natural lighting instead of a flash. It's best if the photo is taken during the daytime- Take photo as directly above the ID as possible. Please ensure that your shadow does not cover your ID
                    All four edges of your ID should be visible within the image
                    All details on ID should be clear & legible"

                    Pls help me out to get the refund.

                    Thank You.
                    Prakash
                    Flipkart customer support has been notified about the posted complaint.
                    Oct 19, 2020
                    Updated by Prakash.D
                    Not received any response yet from the Flipkart . Pls help me here to fix my issue ASAP. thank you.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vinita Upasani
                      Oct 18, 2020
                      Report
                      Copy

                      When I go for "Buy Now" u could not get OTP as error comes " it seems like you used your telephone number long time back, please enter password. "

                      I don't have password now. Kindly solve my problem. I want to purchase online.
                      Flipkart customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Krish Arya
                        Oct 18, 2020
                        Report
                        Copy

                        Website: Flipkart

                        Sir/Madam, I have cancelled 2 orders of flipkart.Refund was completed from Flipkart site but i haven't received my refund till now.
                        Refund is of amount rs 5849 and another refund of rs 94 has not been received.
                        Flipkart customer support has been notified about the posted complaint.
                        Oct 18, 2020
                        Updated by Krish Arya
                        Refund ID - CR20101710083220328384906
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Ajay9057
                          Oct 18, 2020
                          Report
                          Copy

                          Address: कोलकाता

                          मैंने फ्लिपकार्ट से एक लेविस कि शर्ट मंगवाई थी जिसकी प्राइस 1199 है उसका साइज भी बड़ा है क्वालिटी भी खराब ह प्रोडक्ट सिर्फ 250\- का ह जब मैंने उसको रिटर्न के लिए चंडाया तोह मेरी रिक्वेस्ट को बार बार कैंसल कर दिया गया .शायद मुझे ऐसा लगता h की रिक्वेस्ट फ्लिपकार्ट नहीं तायाब मंच सेलर्स का ओनर कर रहा है क्युकी इसकी रिक्वेस्ट उसे के पास जाती है अब में क्या करू मेरे तोह 1199 रूपीस गए.अभी तक मेरी रिटर्न रिक्वेस्ट 6 बार कैंसल हो चुकी है.जब इसकी रिटर्न पॉलिसी ही निकाल जाएगी तब में क्या करूंगा.सिर में एक किसान परिवार से हूं आप को तोह पता ही होगा कि 1199 रुपए मेरे लिए कितने महत्व पूर्ण हा
                          Flipkart customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            PRADEEP KEDIA
                            from Mau, Uttar Pradesh
                            Oct 18, 2020
                            Report
                            Copy

                            Website: www.flipkart.com

                            My order of Flipkart comtaining some cosmetics was cancelled without any Information. Order Id was OD[protected] and OD[protected]. Please help their customer care are saying my order was cancelled due to big billion sale. They have cancelled my order after 8 hours of placing it
                            Flipkart customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Arkasarkar1234
                              Oct 17, 2020
                              Report
                              Copy

                              At 15 October I ordered POCO M2 PRO on BBD sale.
                              On 16 October I received the phone but
                              When I switch on the device it got weird lines on display. I thought that it may be some software issue, but after updating software it still have those lines.
                              Altough I immediately applied for refund because the black varient got sold out.
                              They messaged me that it got resolved within 72 hours, till now nothing happens.
                              Order ID- OD[protected]
                              Flipkart customer support has been notified about the posted complaint.
                              Oct 18, 2020
                              Updated by Arkasarkar1234
                              Hello my return id is -[protected]
                              Verified Support
                              Oct 20, 2020
                              Flipkart Customer Care's response
                              We will revert on it.
                              Oct 20, 2020
                              Updated by Arkasarkar1234
                              Hi, my previous return got cancelled because your logistics partner(ekart wish master) did not pickup my phone. Iam very disappointed. Btw I have applied for another time.
                              New return id is -[protected]
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                shwetarathore
                                Oct 17, 2020
                                Report
                                Copy

                                Address: 1861 a, sec 45 ggn
                                Website: flipkart

                                I ordered 1 mobile worth rupees 18499, its aa COD order, when delivery boy came he send me payment link, and i paid him amount, my transaction is successful, amount got deducted but delivery boy said that he did not received any amount, and go back with phone. so i complained to flipkart they accept that yes payment was successful, but they just pick my call, do nothing, put my phone on hold, long waiting, . everyday it just very frustrated but neither they deliver phone nor refund my amount, now they just passing this day by day after all confirmation with bank, flipkart still they just time pass everyday, do nothing just giving me time day by day, very frustrated, ... very very pathetic service...
                                Flipkart customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Richhpal chhaba
                                  Oct 17, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Ajmer
                                  Website: Filipkat.com

                                  Sir...I don’t get return of my product, I had requested many times return of my product but my return request rejected by company . I called customer service number they say your Id proof not get but I send id proof many times. NAME -richhpal chhaba
                                  ORDER NUMBER-OD[protected]
                                  DATE OF BIRTH-17/06/2000

                                  DATE-17/10/2020
                                  Richhpal
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 20, 2020
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Oct 20, 2020
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    Joppu Malil
                                    Oct 17, 2020
                                    Report
                                    Copy

                                    I have placed my payment through google pay and money remmitted from my account but the order haven’t placed in flipcart, what should i do to get my money back in account or i have to call the flipcart and complaint
                                    Flipkart customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      stylishgod
                                      Oct 17, 2020
                                      Report
                                      Copy

                                      Fraud Order ID:OD[protected] The Issue that I have experienced was: When I was ordering the samsung AC it was showing 1.5 ton variant on site and i ordered the same.But at the next moment when i checked it showed 1 ton AC has been ordered.When i tried to cancel there was no option to cancel and i call customer care many times either to cancel my order or replace it with 1.5 ton we are ready to pay the balance amount. It occurred on: 16/10/2020 Do exchange and replace the product with 1.5 ton I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.Moreover in Invoice there are 3-4 sellers GST is mentoned of seller whose name is not anywhere in invoice.CIN no is mentioned in which company doesn't even exist.It is totally fraud.I am going to complaint it to MCA and GST and make sure flipkart will cry
                                      Flipkart customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit