Flipkart Complaints & Reviews

I had received fake Mi dual driver earphone from Flipkart seller-Supercomnet also ita wire is damaged and Product is looking used and old there is no Magnetic Earbuds and L shaped plug is entirely different from orginal one. I appointed for replacement of product.Flipkart services please ensure I will receive orginal and quality product on replacement

Seller - supercomnet Shreyash Retail and privated limited

I ordered a laptop through flipkart. The item was not delivered even after 5 days past due date. The order was cancelled. Now, its going to be 2 weeks and still flipkart has not provided the refund. I made the purchase through EMI. Im unnecessarily paying the EMI due to flipkarts fault. I want the refund of the money paid and the unnecessary EMI charges that i have paid due to flipkarts fault.

Hello,

I have ordered Comfort Ossum Perfumed Body Mist of 115ML pack which consists of 3 quantity of ossum for this i have paid Rs.727/- (Rupees Seven Hundered and Twenty Seven Only) via Debit Card payment online.

Order No. is : OD[protected]
Ordered on : 26th September, 2020

But, on 3rd October i have got delivered the Only one product of Ossum Comfort Perfumed Body Mist of 115 ML.
Two products of Ossum are missing in that pack for which i paid full including delivery charges.

when i raised a complaint its getting rejected. Its really a worst experience i had ever been with flipkart.

Anyways, i want to get the issue resolved.

1) Either you send me the 2 products of ossum comfort body mist which are missing.
OR
2) You refund the amount of the 2 products of Ossum Comfort body mist for which i have paid already.

I need the issue to get resolved. Its really horrible that inspite of paying the money in full how come you will not deliver the product as shown online.

If it is not available pls refund me the amount of 2 qty of ossum comfort body mist.

I hope you will resolve my issue related to the above product.

I ordered a adapter from flipkart. I ordered a 75w adapter but received a 65w adapter so i requested a return and flipkart accepted it.but on the pickup date no one came to pickup the product and when i contacted flipkart they again provided me a new date for pickup but again no one came to pickup the product. In this way my return request is cancelled 3 times and 1 month is passed but yet no pickup of the product.

I ordered a adapter for my laptop from flipkart and it was dead on arrival so i raised a return request and flipkart accepted the request and gave me a date for pickup but no one come to pickup the product then the return request is cancelled automatically. so i again contacted flipkart and they said that they are again processing the request and gave me a new date. This process is still going on and until they have given me pick up dates 4 times and yet no pickup.
Same is happening to my another 2 return requests.

I am providing order ids and return ids
Of my products

Adapter 90w order id - OD[protected]

Adapter 90w return id-[protected]

Adapter 75w order id-OD[protected]

Adapter 75w return id-
[protected]

The pickup of these product is cancelled 3 times and yet no pickup.

I want to order poco x3 but i am unable to do so. my pincode is 110084 and in past i have ordered many things form flipkart including a phone i.e redmi note 8 pro. so why now?

Dear Sir/Ma'am,
I have purchased a VU TV (43 Inch) from Flipkart with Order ID OD[protected] and Extended Warranty up to Two Years (Invoice of TV and Extended Warranty, both attached). Now My TV's Display having some trouble on screen, display is flickering some times.
Kindly arrange to attend the problem and resolve the same ASAP.
As per Flipkart could not repair, a refund will be process after picked up of defective...

Respected sir / ma'am ;
I am suyash bhatnagar. I am flipkart plus member . My registered mob. No. [protected]. I have order an iphone xr white 64 GB on 17th sept through flipkart and made pahment of that mobile phone by my debit card. I received a parcel on 20th sept . When i open that parcel i am shocked to see that mobile which i order that is missing from the box and no seal is on the box like seller has send used mobile phone so i complain this to flipkart customer executive so he launch a complain regarding this matter on 20th sept but i get rejected on 22nd sept reason given that you have not submitted your id before 48hrs to flipkart, so i again and again try to get refund but again and my refund request is get reject without any proper reason or explaination so i want to now in this matter how i get to now that who has done fraud with me. Please tell me what should i do regarding this matter should i file a case in consumer court of fraud and harissment. My order id is :- OD[protected].

Please help me as soon as possible from flipkart

I tried to purchase a mobile using exchange option. When i try it, shows as IMEI number doesnt match in flipkart. But i entered correct IMEI and the same was confirmed in amazon

Received a defective laptop and raised the complaint was requested to wait for 15 days and all of a sudden is issue is closed order I'd OD[protected]

Stop sending me the copy paste replies please

Flipkart you cheated me as you took my 32955rs and still not been
Refunded and account blocked by you such a big scam and fraud by
Flipkart this is how flipkart i will not buy anything from the
Flipkart in future at present refund my money " and whenever i am
P[osting my issue you people are just reply trust we have clasrified
Shame on flipkart what u have resolve my issue

Flipkart what you have shared as my account is blocked and my money
Also not been refunded shame on you flipkart when wrong item has been
Deliverd to me and i have requested for the return of the item and 3
Times item return request has been cancelled from you end and later on
Account has been blocked from your end this is what flipkart as return
Policy is there for the product if you people deliverd the correct
Item why should i raise a return request for the same now i want my
Money i am contacting flipkart from last 6months regarding my refund i
Have been paid huge amount of rs 32995 kindly refund my money thats it
I will not shop anymore in futrure

Flipkart first resolve the customer issues as i am complaing from last
6 months same replyt from you as you flipkart has been blocked my
Account and not refunded my money of rs 32995 for the watch i have
Been order it is wrong item deliverd to me and when it has has a
30days return policy and i have given for refu nd request flipkart has
Been cancelled all the return request and later on my account has been
Blocked from your end try to understand my situation as i have been
Paid 32995rs its my hard earning money and flipkart simply blocked my
Account and not refunding my money from last 6 months
Flipkart i have received the wrong item and i have been paid to the
Flipkart of rs 32995 and when i requested to return the item once
Return request generated it has been canceled all the three times and
Later on my acount also blocked understand my money value as i have
Paid huge amount

I told you that there is no mistake i have given return request under the return policy of 30days and you deliverd wrong item and i have given three times return request and the retail net (Flipkart) cancelled all the times return request kinldy unblock my account anhd process my refund of rs 32995 and this time please dont send me the copy paste replies please

Dear Sir,

Regarding Order OD[protected], I ordered "xisom Pre filter housing complete set for r.o Solid Filter Cartridge (0.5, Pack of 10)" - Invoice amount Rs 340.

Since it was delivered late, I have no use of the product as my parents already left Bangalore, by the time product was delivered.

Since in this exception case, fault is from Flipkart's end that due to delayed delivery, product needs to be returned, I request to kindly arrange for return and refund me full amount Rs 340 as either Flipkart gift voucher OR in original mode of payment.

Regards,
Saugat Pal

Dear Sir,
Since 28th september, I have been following-up with Flipkart for replacement, till now no resolution is provided.
Defective Hindware Calisto product from Order: OD[protected] was delivered to me as it is leaking water.

[Incident: IN[protected]], [Incident: IN[protected]] & [Incident: IN[protected]] raised since 28th September, 2020 onwards. Till now no response and resolution has been provided.

Requesting to urgently help to replace the product with good quality as per 10 days replacement policy, as my wife is pregnant and doctor advised to have safe drinking water

Regards,
Saugat Pal
Flipkart Registered Email: [protected]@gmail.com

Order id OD[protected]
Ordered grocery items from Flipkart. As there was issue with 2 items, I raised a complaint regarding them. Now for the return of product, they want me to share picture of my Adhaar card for so called verification. I do not understand what kind of verification they are referring to? If I had ordered the product, it is me who is returning it. What fo th verification is needed. Also, if it is needed, I can...

We bought Aquaguard water filter from flipkart, it's delivered on 27th Sep. Upon receiving got dought about the product which we received and started to unbox the product. The outer pack was packed with flipkart packing tape and the inner box was already tampered and repacked, here it's something wrong i found as it should have original packing from eureka forbes which was missing. So I took some photos here and again opened the box in which user manual and all accessories was missing. As the items was missing, I thought to return the product without wasting time, I cancelled the installation request. After that struggling a lot return the product as it's displaying an error. Called to customer care support and there is no any further action till now.

House number 57, opposite pulimoottil petrol pump, near st Mary's hospital, Moolamattom road, Thodupuzha 685584, Kerala
Order number: OD[protected]

The order was placed on 28.08.2020 and delivered on 07.09.2020. The same was installed on 08.09.2020. After seeing that the product was non functioning, we tried contacting the whirlpool technician immediately, but to no avail. We initiated the replacement procedures on 09.09.2020 and the replacement fridge was due for arrival on 18.09.2020. On contacting the customer care they kept on repeatedly delaying the delivery, citing excuses.

On 28.09.2020, we tried contacting the customer service twice, and both the executives gave contradicting set of instructions each time. Based on the suggestion of an executive to freshen up the replacement option on the fridge (by cancelling the replacement option and applying again) we did as we were told, but now the very option for replacement is unavailable as it has already crossed the 14 day limit for refunds and replacements.

It is not our problem that the fridge is not functioning, we want flipkart to either pay the refund or replace the fridge with a non faulty one. We have phone calls recorded with us. If you're still unwilling to respond properly, we have no option but to move forward legally and press charges with the consumer court

On 21.9.20 Flipkart delivered 3 litre pristine ss induction pressure cooker(of price₹1088) against ordered item, 3.5 litre pristine ss induction pressure handi (of price ₹1519)
I reported the wrong item Delivery on 21.9.20.On their demand, required documents were updated thrice.But Flipkart is dillidalying to effect refund of my money, ₹1519.It is since 15 days there is no positive response from Flipkart.A no. Of phone calls had no effect

Motorola Fusion+ was delivered on 25 Sept, started having issues, didnt take seriously, then started facing it more frequent then contacted flipkart on 29, no resolutions yet!

Device Issues,
- WiFi disconnects randomly, doesn't work well. (My Wifi router is working perfectly with my all computers and other devices)
- Google map direction issues.
- Heating issues to some extent, more than average.

They are rejecting the request without solving any of the issue, i have done all the troubleshooting steps including reset the device multiple times.

Technician visit has been done 2 times. Worst customer service, told all the issues to the technician and he went to mark the issue as solved after using the phone for just 5 minutes in the first visit, 2nd time same technician came and said we cannot sit for long to see if issue occurs and checked device only for 2 min. He said, he will put the feedback that customer is having issues and not satisfied with the resolution, But then flipkart went ahead to mark the issue as solved without doing anything.

Have been calling the customer support multiple times, 15+ times in total.I want refund, i dont want to face same issue ever again. Its been a week, wasting time calling the support without any hope.

Solve the issue or lose a customer forever!!! Will cancelling all current orders and will terminate my account forever For sure. Because i have received the worst support even after being a loyal customer here.

Order ID: OD[protected]
Order Date: 21 Sept 2020
Delivery Date: 25 Sept 2020
Mobile no: [protected]

Motorola Fusion+ was delivered on 25 Sept, started having issues, thought normal, then started facing it more frequently then contacted flipkart on 29, no resoluteness yet!

Device Issues,
- WiFi disconnects randomly, doesn't work well. (My Wifi router is working perfectly with my all computers and other devices)
- Google map direction issues.
- Heating issues to some extent, more than average.

They are rejecting the request without solving any of the issue, i have done all the troubleshooting steps including reset the device multiple times.

Technician visit has been done 2 times. Worst customer service, told all the issues to the technician and he went to mark the issue as solved after using the phone for just 5 minutes in the first visit, 2nd time same technician came and said we cannot sit for long to see if issue occurs and checked device only for 2 min. He said, he will put the feedback that customer is having issues and not satisfied with the resolution, But then flipkart went ahead to mark the issue as solved without doing anything.

Have been calling the customer support multiple times, 15+ times in total.I want refund, i dont want to face same issue ever again. Its been a week, wasting time calling the support without any hope.

Solve the issue or lose a customer forever!!! Will cancelling all current orders and will terminate my account forever For sure. Because i have received the worst support even after being a loyal customer here.

Order ID: OD[protected]
Order Date: 21 Sept 2020
Delivery Date: 25 Sept 2020
Mobile no: [protected]

Order ID OD[protected]
Order Date: 02-Sep-20
Delivered on 07-Sep-20

We are really DISMAYED by Flipkart reply. Without investigation you closed the case. I did not expect from Flipkart.

WE PAID FOR TWO TABLES RS.2598 AND INVOICE RECEIVED FOR TWO TABLES BUT WE RECEIVED ONLY ONE TABLE.

Actually something went wrong and wonder why Flipkart has come to so quickly a conclusion without initiating any investigation.

What is the weight of two table package items at the time of packing?

Why the weight is not mentioned in the packet?

We trusted you in the first place by ordering. where is buyer protection in the business?
Kindly investigate and update.