Flipkart Complaints & Reviews

I have ordered a realme 6 8/128gb in Flipkart on 17th October 2020. I paid Rs.15999 for product using my debit card. Later I cancelled my order on the same day due to some reason. The flipkart assured of paying the refund amount on or before 27th October 2020. In the order detail of that product they mentioned 'Refund Completed' but I didn't get Money even after 27th October 2020. I contacted the customer care they asked to contact the bank. I contacted the bank. They said no such money was deposited yet.

I have ordered a phone 16th Oct. Not received yet. they want me to cancel order. They refused to give any Compensation. I have purchased that phone in Deal. Now Its not affordable to me. They are fooling me by saying that your pin code is wrong. I have ordered many product from the same portal previously with same pin code.
Order Id: OD[protected]

I had ordered lg g8x mobile on 16 October 2020 and the delivery date given by flipkart was 20 October 2020. But the product was not delivered on 20 October and On 21 October i called customer care support and they said that my product will be delivered by 26 October. But the product was not delivered on that day also. For the last 5 days the customer care support saying that your issue has been registered and your issue will be resolved within 24 hours. But the issue is not resolved till now on 29 October and not any update is given that when my order delivery will take place. I have tracked my order on ekart logistics website and the order is shipped on 17 October but it is on the same location from last 12 days. Flipkart is not giving any solution and update regarding my order and making me fool.

I have placed order in flipkart and unfortunately I forgot to mention my name in the address and they are not ready to update the invoice. This is quite frustrating experience as I need the invoice in my name.

I ordered a TV from flipkart which got delivered on 23rd October but due to the installation and all i was not able to open my package. The installation was scheduled for 27th October which was Tuesday but they rescheduled it for 28th without any consent. Then on 28th when I called them they said the technician will reach by 10am but no one showed up. When i called back at 3pm then the reply was, i quote "he'll take another 1-2hours to reach you and we are not here as your servant, we'll come whenever we wish to". I mean is that even a wah to speak to your customer? Pathetic

My account blocked due to high no. Of cancellation... in flipkart policy their is nothing that ... if you getting a better price in flipkart than you are... cancel previous order and place new one but they blocked my account

IN[protected].&.IN[protected] (COMPLAIN NO.) Hello sir/mam...I ordered Sony x8000h 55 inch tv on 16th October big billion days...but on 23rd October I got a mail from flipkart saying your order has been cancelled cause it went out of stock..they informed me after 7 days...after that I got a mail saying if you will order the product within 5 days of cancellation of your previous order and if there is any price difference we will support you...so they told me to place a new order and I did...and new order cost me around 87k and I called them after placing a order...then one of the senior supervisor told me I will get the differentiate amount of 34k either as a gift coupon in my FLIPKART wallet or in a bank..after the product will get delivered but they don’t send me any mails or texts regarding this..when you call customer services they just tell you to wait and wait I already waited for 48 hours after placing a new order..why they are not helping... I just need a mail of some assurance that I will get the refund after my product gets delivered...so just help me out

I ordered a product (pigeon Clean easy deluxe mop) on 11th October, 2020 (OD[protected], and made online payment of 944/- The product was supposed to be delivered by 18th.However, by tracking the package it was shown that on 17th, the product was damaged.The product was later priced at approx 1795/-, and instead of sending a newer replacement they were compelling to cancel the order from my end or buying that at increased price.I refused to choose any of the above suggestions since this was not my fault.After repeated communications in one call they assured me another shipment by 22th.However they didn't kept their word.On 27th they cancelled (!) The order without my consent and refunded the amount which was totally unacceptable. They just harassed me for more than two weeks after taking my money. Such cheap/fraudulent activity can not accepted from such a company which shows false(!) Advertisement involving renowned personalities and keeps on increasing the MRP and showing misleading offers and finally deceive willing customers unlawfully.
Strict Legal actions should be taken against these companies (indulging in fraudulent activities).

I got order delivery on 23 Oct 2030
Technician who came for installation on same day says tv has some defects.
He raised replacement request then Flipkart rejected replacement request and convert it into refund request.
But I want replacement so I cancelled refund and Raised replacement request.
As per new schedule on 24 Oct.
Technician will visit by 27 Oct and approval will be done by 27 Oct
Technician came on 25 Oct. and said he will submit report.
Today 29 October but there is no status update.
Customer care has also not proper answer.

Even though Flipkart mailed me mentioning that refund of rs4801 is successful on 22oct but the amount is not credited. They are now not even bothered to solve the issue.

Sir, I am Gyansagar Gupta, I have issues with rear camera picture quality. It clicks a very blurry photo
please replace it.I request you.
Also 1st Jeeves technician visited on 23rd, he saw the problem but reported it wrong that there is no issue. That is why resolving my problem is getting cancelled and also delayed.
Also I have a talk with one of your senior customer executives of FLIPKART. They said I will get an email by 27th october but I did not got any email. Then again I called customer care. They said issue will be solved by 28th october then 29 oct then 31st oct. now they are saying 2nd november.
Please help me sir in this matter.

contact number of first technician visit (Jeeves engineer Pramod Goswami) [protected]. he reported the issue wrong. Also he did not take any sample photo click by realme c 12
contact number of second technician visit (Jeeves engineer ) is [protected].He checked is the issue properply also taken sample photo. but when I call flipkart customer care I get to know that It was cancelled.
please help me .

I have attached photos clicked by your technician visit from this phone. also invoice of this phone purchased

I recently bought the Apple AirPods Pro from Flipkart and after a week the right pod started showing some battery issues and I went to the Apple authorised service centre to get it checked and they found out some issue and they wanted an invoice to proceed with the replacement but turns out Flipkart did not provide me an invoice with the serial number and according to Apple the invoice that I’ve received from Flipkart is not a valid Proof of Purchase.

Order id OD[protected] I have ordered Philips HD4928/01 Induction Cooktop on sat 17th Oct, 2020. Due to the festival season it showed expected delivery date as 27th Oct. But it is in my location and not delivering the order from 6 days. Every time giving new date.

They don't know how to behavior with costumer and they asking delivery charge (50-100) per delivery and if ask about that they are talking worstly.
They using volger language
My order
Manohar
Jangamaseegehalli(v). Chintamani(tq)
Chikkaballapur (d)
Pincode-563128
Plz make sure that it will be resume

Mana 9th October ko order Diya delivery date ta 28th October bt Abhi bhi Nahi mila...1 order ka itna Deen Laga ka to Mera order cancelled kar dunga or Kal milaga to tik a nhi to return kar dunga...

I was assured that I'll get refund including price difference in 24 hrs still didn't got any refund.Flipkart officials insisted to cancel the order.Now I'm getting only false promises that issue will resolved on this or that date

[Incident: IN[protected]]

I have been sent Dublicate addidas shoe. One is black in color and the other is dark blue.

Flipkart is not accepting return and my account is blocked.

I am not able to track other 30 orders.

Other 5 products among 30 products are used one and sub standard.

Even after calling no response from Flipkart.

I ordered a Motorola phone on flipkart (order ID: OD[protected] which was delivered on 22nd Oct. However, the phone is defective and its volume and mic is not working, so i requested for a replacement on 27th Oct 2020. However, I got a call from the flipkart executive that the product cant be replaced and they will send a technician. The executive (Mr Akash) was extremely rude. When I told him that i want a replacement and dont want a technician visit during covid times, he asked me " what's the guarantee that the phone that you are returning doesnt have covid virus". I am not sure if you teach your executives to talk like this. Also, he said its fine if you stop using flipkart. I am not sure if thats what flipkart wants its customer care executives to talk like this. Anyways, request you to please replace my product as per the policy on your website since i requested for a replacements within the stipulated time. Didnt expect flipkart to deliver a faulty product.

Hi Team,

This is to bring to your notice that I have ordered a Samsung Galaxy Watch during BB days on 18th of October 2020.

The product was supposed to be delivered initially by 23rd of October. However upon calling the CS on the very same day, the ETA was extended to 30th of October.

Please understand that the product is a premium one which I purchased from Flipkart & this negligence on the delivery of a product is highly unappreciable. Most of the premium products in other E-Commerce retailers gets delivered in a day or two.

Upon discussion with the CS representative, it was understood that there is no option to escalate & prioritize the Order Delivery.

Upon comparing this service with other E-Commerce Retailers like Amazon, I have never faced this problem with their delivery Network & the overall experience which I am facing is one of a kind with Flipkart this time around.

I would like to understand if there is a way to expedite this delivery as I do see the product being stuck in Kolkata Hub from the last 4 days and no progress on the same.

Incident Number raised # IN[protected] & no update yet from the Logistics Team

Your CS people to some extend are not having the knowledge/visibility on the overall process & all they are offering are condolences rather than deep diving & finding a solution.

Please provide me an update on this ASAP & I would require a closure on this ASAP.

Both Flipkart and Ekart showing the same status from the last 4 days without a single update and the product is stuck in Motherhub_Snk for the last 4days

नमस्तस्यै सर,

मैने फ्लिपकार्ट से विंटर जेकेट 1 रू देक प्री बुक आर्डर किया था 11 अक्टूबर को और जो बाकी बचा पेमेंट 826 रू था वो 15 अक्टुबर 2020 को किया था। और उन्होंने 18 अक्टूबर को डिलेवरी डेट दी थी। डिलीवरी लेट होने के कारण दूसरी डेट 25 अक्टूबर दी थी। और इसी डेट को उन्होंने मेरा ऑर्डर कैंसल कर दिया और रिफंड इस्यू कर दिया।
मुझे रिफंड नहीं चाईए। मुझे वो को सस्ता प्रोडकैट चाहिए जो अभी 1725 रू मिल रहा है। क्योंकि और कहीं जगह वो उस टाइम सस्ता मिल रहा था। इन की देरी करने की वज़ह से मैने वो ऑफर भी गवा दिया।इसी लिए मुझे यही प्रोडक्ट्स चाहिए । अगर ये ऐसा नहीं कर पाए तो में कंज्यूमर कॉर्ट में भी केस दर्ज करना पड़ेगा।