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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1358

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K
Kundksv
from Noida, Uttar Pradesh
Dec 6, 2018
Resolved
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Website: www.flipkart.com

Order ID- OD[protected]

Flipkart is a big fraud company, They use to make fool to customers.
I have already lodged my complaint 14 days back and not received any resolution yet. Everytime they use to give 24-48 hours time. Whenever I ask to connect with senior people they use to make excuses. Do not purchase anything from this website if you dont want to put your money at risk.
Dec 14, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
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    R
    Ravindra Bhosale
    from Khed, Maharashtra
    Dec 6, 2018
    Resolved
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    Resolved

    Dear Team
    I have ordered window curtains 4 packets and door curtains 4 packets. However we have recived only 2 packets that too 1 with diff color and another one diff color. Hence with the guidance of care no the order was cancelled by them and they assured me over phone that seller will redespatch 8 packets and i have to get delivery of 8 packets and return of 2 packets. However courier person handed over only 2 packets against pickup of first delivered 2 packets. So i have written mail to customer care stating the issue but again in 2 incidents they have credited refund of 2 window curtains. That means out of 4 packets of window curtains 2 has been refunded and 2 was replaced by courier person. Now i have not got any replacement or refund for Door curtains. Now there was balance in my account and flipkart blocked my account. I have escalated the issue to head of dept over mail but no reply. They have blocked my account stating more no of cancellation of orders which is actually not. Please resolve the problem.My registered mob no is [protected].
    Jan 8, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Dec 08, 2018
    Flipkart Customer Care's response
    We will revert on it.
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      A
      Azam Waghbakriwala
      from Borsad, Gujarat
      Dec 6, 2018
      Resolved
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      Resolved

      Address: Surat, Gujarat, 395009

      Note 6 pro recently launched in india and i am the one who ordered from flipkkart and i am really very to say that my phones problemis not getting resolved even when your technician visited twice my speaker problem has been resolved yet complaining twice to the flipkart as my speaker sounds really bad and i request you to please replace my phone as i have kept my phone like that only and have not even opened the charger also
      Jan 11, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Dec 07, 2018
      Flipkart Customer Care's response
      We will revert on it.
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        R
        Rajesh padhi
        from Kuchaiburi, Odisha
        Dec 6, 2018
        Resolved
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        Resolved

        I ordered a parcel from flipkart having order id - od[protected]. Its delivery adress is semiliguda, dist - koraput. But in tracking this parcel is sent to malkanegiri from koraput which is opposite direction from semiliguda. The parcel so much urgent. So i want my parcel before 10th december evening

        Please sent the parcel to semiliguda in given delivery adress.
        Jan 13, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Dec 07, 2018
        Flipkart Customer Care's response
        We will revert on it.
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          A
          Aman Awana
          from Dhanwar, Jharkhand
          Dec 6, 2018
          Resolved
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          Resolved

          I'm not able to login into my flipkart account

          Sir, my name is aman awana. My mobile number is [protected] and email id is [[protected]@gmail.com]
          Sir i want to login my account but i can't. It shows login unsuccessful please try a minute. And i select a forget password enter otp and new password is shows unable to update your password.
          The main problem is i have a credit of pay later from flipkart and i want to pay my amount of bill within 10dec. How can possible?...
          +1 photos
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          R
          Rishikesh Talikhede
          from Mumbai, Maharashtra
          Dec 6, 2018
          Resolved
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          Resolved

          Address: Pune, Maharashtra, 411057

          I am rishikesh talikhede. Purchase online new phone samsung on8 form flipkart. Before 12 days. I had pay the payment 9, 936/- online through hdfc & exchange my old samsung j7 (2016-edition). Amount of 4000/-.

          But after received the mobile the phone was so many issues. Every time voice breaking. When ever use speaker phone for call or listing songs phone was big vibration. Already i had visited to samsung store but stores confirm to me please hand over the new mobile to us for 4 days. But i don't have alternative phone. So i want cancel my order & please pick ur new phone. & return to my old phone. I. E samsung j7 2016 edition.

          My request id:- in[protected]
          Jan 9, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Dec 07, 2018
          Flipkart Customer Care's response
          We will revert on it.
          Dec 16, 2018
          Updated by Rishikesh Talikhede
          no one reply on same from flipkart. tack necessary legal action on flipkart.
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            J
            Janaki Fernandez
            from Chennai, Tamil Nadu
            Dec 6, 2018
            Resolved
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            Resolved

            Address: 600125

            The product stethoscope booked under inv. No fab3uil[protected] dt 30.11.18
            Item hsn 9018
            The diaphragm on the chest piece is lying free and unable to replace it on the chest piece.
            Kindly replace it since it is only two days since it waa ddelivered, this was booked along with a bloodpressure apparatus and this was delivered separately
            Dr peter fernandez
            Mob:[protected]
            Jan 9, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Dec 07, 2018
            Flipkart Customer Care's response
            We will revert on it.
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              P
              Protim Bose
              from Kolkata, West Bengal
              Dec 6, 2018
              Resolved
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              Resolved

              Address: 712201

              Advertised by r r india pvt ltd, kankurgachi, kolkata thru "indeed" for recruitment delivery boys for flipkart at shrirampur, distrisct hooghly, west bengal. They recruited some delivery boys at chandannagar hub, shrirampur, dist, hooghly, west bengal in the month of october, 2018 and off them from their jobs from the last week of november, 2018 without pay their salary, neither pay by flipkat (Contact no. [protected]) nor pay by r r india pvt ltd (Contact no.[protected] / [protected]) till date. They are cheating with the unemployed youths and simply exploiting them in west bengal. Look at this matter please for their salary which are lying with them
              Jan 11, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Dec 07, 2018
              Flipkart Customer Care's response
              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                P
                pkc_hal
                from Delhi, Delhi
                Dec 6, 2018
                Resolved
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                Resolved

                Address: Amethi, Uttar Pradesh, 227412

                On 05.12.2018 at :25 pm i have placed a order of shoes and paid rs 2749 through sbi net banking to flipkart.

                Rs deducted from my account and i had received sms from bank for deduction towards payment to flipkart vide reference no pzt[protected]wlmzs01igaexedxl9.

                But item is not appearing in order list and no sms received from flipkart for confirmation of order.

                Pl. Refund the money or deliver the item
                Jan 8, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Dec 07, 2018
                Flipkart Customer Care's response
                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                Dec 07, 2018
                Updated by pkc_hal
                Your customer rep assured that it will reflect in order history with in 24 hours
                But still not appearing.
                Pl do the needful
                Dec 08, 2018
                Updated by pkc_hal
                Still not appearing in my order history . It is requested to take immediate action towards refund of money at the earliest
                Jan 08, 2019
                Updated by pkc_hal
                Flipkart customer representative informed that refund proceed but Refund yet not received in my account in spite of several communication with Flipkart Rep.
                It is requested to expedite the refund of Rs2749
                I had ordered realme pad 4gb 64gb . The money has been deducted from bank but order isn't confirmed what is this problem please resolve this prob .
                Either give me the product or refund me the money
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                  J
                  Jyothirmai Vankayalapati
                  from Hyderabad, Telangana
                  Dec 6, 2018
                  Resolved
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                  Resolved

                  Website: [email protected]

                  Sir we purchased from flipkart online shopping is the product of jacques lemons 1-1 651 a york watch on on october 2nd. But they are receiving my money 19040 rupees they sent empty package on october 10th the product id number is od11 380024 [protected]. I called indu so many times complaint to flipkart customer care they are not responding and they are rejecting my refund and the product also please resolve my problem.
                  +1 videos
                  Jan 17, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 07, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
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                    P
                    Prime118
                    from Bengaluru, Karnataka
                    Dec 6, 2018
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka, 560077
                    Website: www.flipkart.com

                    Hello
                    I am really disappointed with flipkart. After repeated attempts to solve my problem with the customer care and their so called "team" i am here to lodge my complain. I hope my request will be accepted. My problem is from past few weeks i am not able to login and i cant even change my password or signup as a new user as my number is already active. I dont know whats happening with me, when asked? They have no idea too!!!

                    Any help would be greatly appreciated.

                    Thank you.
                    Dec 27, 2018
                    Complaint marked as Resolved 
                    After a long time, too much talk, but at last recovered my account. THANKS A LOT...
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 07, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Dec 09, 2018
                    Updated by Prime118
                    Hello
                    First i absolutely have no idea why? My account has been blocked. Second they are asking for scanned id documents for security reasons for their kind information i am concerned much more than they are to submit my documents, because this is not how i created my flipkart account nobody asked for any identity. That's it either they resolve my problem or let them hell with their cart. I am done shopping...
                    THANK YOU.
                    Dec 10, 2018
                    Updated by Prime118
                    When flipkart can't trust it's customers and is concerned more about it's security, i suggest they shut down their warehouses and servers and go home. They are much safer this way.
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                      S
                      Suparna Bandyopadhaya
                      from Gurgaon, Haryana
                      Dec 6, 2018
                      Resolved
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                      Resolved

                      Address: 110070

                      Hi sir my name is kanishk.

                      My email id : [protected]@gmail.com

                      And my problem is i am unable to update my password.

                      Last few days my account not opening. I used my old username and password. But it was not opening.

                      Then i used forgot button and then received code.

                      Entered the code successfully.
                      After that it was asking please set a new password.

                      Then i entered new password. But it was showing "unable to update new password please retry".

                      That is the problem i am facing so please solve my problem as soon as possible.

                      I already attached the screenshot also what i am facing.
                      Jan 22, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 06, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
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                        A
                        Amardeep deshmukh
                        Dec 5, 2018
                        Resolved
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                        Resolved

                        Website: www.flipkart.com

                        I ordered Bosch "Bosch - 7 kg Fully Automatic Front Load Washing Machine White (WAK20164IN)" washing machine on Ordered On Tue, Nov 6th '18 with total discount of 3000 rupees. which was for rupees 23, 999. The current to price of the item in the retail market at our district place is rs. 29, 999. I ordered this item as My mother went through cataract surgery and couldn't do the laundry. We had to go through lot of things due to this. We had to employ the person to do the laundry which cost us more than Rs. 4000. We received a washing machine with no thermacol casing and was completely damaged. (Please see the attached images ). When the installation person came he said the machine is damaged and suggested to talk to customer care of Flipkart. When my brother spoke to them they initially agreed to replace the item with one catch, they wanted to purchase the same item with current price and they will add the difference of current item price - purchased item price (=Rs.3000) rupees to Flipkart account so that we can use that money only to get other stuff from Flipkart. When my brother rejected that offer, they came up with another excuse saying, this machine is not available in my area for delivery. I have attached screenshot with date and time and it's availability to my area.
                        I am expecting them to provide either the replacement within 10 days or provide the price of the item at my district place which is Rs. 29, 999 + taxes + 4000(Laundry person wages) + Rs. 2000 (as a interest charge for using my money for more than a month) = Rs. 35, 000 /- So that I can purchase the washing machine.
                        +3 photos
                        Jan 7, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 07, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
                        I have received at least 6-8 emails with below contents but have not received a single call from flipkart. The one call that my brother received they offered to refund the rupees 23, 999/- and they denied replacement.

                        #############################
                        Hi Amardeep,

                        We tried to get in touch with you on ******* to discuss the issue about your Bosch 7 kg Fully Automatic Front Load Washing Machine White with order ID ******* but couldn't reach you.

                        We’ll try calling you again within 4 working hours .

                        Meanwhile, please let us know if we can reach you on another number and a convenient time between 9 am and 9 pm by replying to this email.

                        We hope to hear from you soon.

                        Regards,
                        **** ****
                        Flipkart Customer Support
                        why you marked it resolved when it is not resolved? If it is marked by Flipkart, they long way to learn on customer relationship.
                        Issue not resolved still they marked it as resolved
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                          R
                          Robert noronha
                          from Mumbai, Maharashtra
                          Dec 5, 2018
                          Resolved
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                          Resolved

                          Address: 403517
                          Website: Flipkart

                          My order was canceled by the seller on 11th november. It is 5th dec now and my refund has still not been given to me.
                          Repeated emails to flipkart has not resolved the issue.
                          They cannot give my refund even after repeated promises from flipkart, on phone and my emails.
                          Why am i being inconvenienced?
                          Now they not even responding!
                          Is my money gone forever?

                          I hope there is some authority who takes care of such issues and actually punishes flipkart for such fraudulent practises.
                          Jan 9, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 06, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
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                            M
                            mayank96
                            Dec 5, 2018
                            Resolved
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                            Resolved

                            Sir mene flipkart s 3 tshirt order kiya the lkin mujhe sirf 2 recive hui or complain krne pr request cancel kr diya or mera account bhi bnd kr diya or mujhe jo tshirt nhi mila h uske upr koi action bhi nhi l rhe or na hi mujhe refund diya ja rha h uska or na hi koi mail ka jwab diya ja rha h mere sir m kai br call kr chuka hu lkin hr br bol k btaya jata h ki hm apki complain agye kr dete h team apko contact kregi nahi vo contact krti h or na hi mera refund provide kra rhi h or jo bhi detail manga usne mene usse vo sb diya h phir bhi mera acccount bhi close kr diya.
                            Dec 12, 2018
                            Complaint marked as Resolved 
                            mera complain abhi tk resolve nhi kiya 1week s upr ho gya bola tha 48 hours m solve krenge uske bd koi call nhi or na koi update or na hi solution mila or hr br call krne pr ek new date deta h or us pr bhi meri complain ko solve nhi kr rhi h company or mujhe pareshan kr k rkha h br br call kr k update lna padta h or kuchsolution nhi milta vha s or mail bhi kiya lkin koi jwab nhi unki or s. ek to pesa bhi l liya or saman bhi nhi mila mujhe. please meri problem ko dekhe or isse jald jald solve kr mujhe mera pesa dilye km s km complain kiye hue 15 days ho chuke flipkart ko complain kiye hue or 7 to 8 days consumer form m complain kiye hue lkin abhi tk mujhe mera solution nhi mila h jald s jald meri id or mera pesa dono vapas krwaye.
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 06, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Dec 10, 2018
                            Updated by mayank96
                            48 hours mange the lkin abhi tk koi resolution nhi diya koi contact bhi nhi kiya or 72 hours hone ko h please cobtact and solve my issue very soon.
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                              S
                              santhwana
                              from HYDERABAD, Andhra Pradesh
                              Dec 5, 2018
                              Resolved
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                              Resolved

                              Website: www.flipkart.com

                              Hi,
                              I ordered a product in flipkart, which got delivered on 23rd, nov, 2018.
                              As they sent a wrong product, i raised a refund request on 27th, nov, 2018.
                              On the same day, i got a confirmation email saying that the refund request is accepted.
                              On dec 5th, 2018, they cancelled the refund request without intimating me.
                              Now, they raised a refund request again.

                              Please take care that, this time the issues gets resolved, without calling you people and explaining the issue again and again.
                              Jan 12, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 06, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
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                                A
                                Andrin Issac
                                from Idukki, Kerala
                                Dec 5, 2018
                                Resolved
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                                Resolved

                                Sir,
                                I have posted a complaint earlier because, i was not able to login my account. The complaint link is given below:
                                https://www.consumercomplaints.in/flipkart-flipkart-account-suspended-andrinissa...

                                As a result, they have regain access to my account. Therefore i have marked the problem is resolved.
                                But after a week, i am facing the same problem.
                                I am now again not able to login to my account..i have not booked any products after regaining access. Still why they are blocking access??
                                When i contacted customer care by their email address.. i got a reply like this 👇🏻

                                “Sorry, the email ID [protected]@flipkart.com is no longer in use.Please visit our Help Centre here to get quick answers to your questions or to contact us.“

                                Today I got an email from flipkart to pay the bills of flipkart pay later. How can i pay it ?? I am not able to login my account.,
                                I have reported you 3 days ago.. and atlast i got a reply that wait for 48 hours. After that there was no reply.please resolve it asap.
                                Sincerely,
                                Andrin Issac
                                [protected]@gmail.com
                                [protected]
                                +1 photos
                                Jan 19, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 07, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
                                Dec 09, 2018
                                Updated by Andrin Issac
                                Please make it fast... as per message. I have to pay the bills for (pay later of flipkart) by december 10.
                                But, how can i pay it ? I am not able to login my account.
                                After december 10, there will be fine. I wont pay the fine. I[censored] are not resolving the problem by today.
                                Dec 18, 2018
                                Updated by Andrin Issac
                                They regain access..the next day they suspended again.. i have not booked any items.. why ???
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                                  P
                                  paraman2018
                                  from Madurai, Tamil Nadu
                                  Dec 5, 2018
                                  Resolved
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                                  Resolved

                                  Address: 6250

                                  Sir,
                                  I have purchased one wu74843/mihsn85287217 model miled smart tv 4a108cm (43inch) on[protected] by online emi. The actual emi value is 2066 inr, but my deduction amount is 2299.83inr. I cannot understand that difference between actual deduction amount and current deduction amount.
                                  Please send the clarification about this extra payment. I have enclosed the image of my purchase bill.
                                  Mail id: [protected]@gmail.com
                                  Mobile: [protected]
                                  Thanking you,
                                  A. Paramanantham
                                  +1 photos
                                  Jan 9, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 06, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    விக்னேஷ் சுந்தரம்
                                    from Karaikal, Puducherry
                                    Dec 5, 2018
                                    Resolved
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                                    Resolved

                                    Website: www.flipkart.com

                                    My name is vignesh. Flipkart blocked my account on nov 10th and they telling the reason that i purchase the products for reselling. But i clearly explained them through email and phone calls. My flipkart account consists of rs.8999 worth gift card. I want my gift card back but there is no response from flipkart side. They are sending the same email to me for the past 25 days. Please help me to get back my gift card. Below i attach the screenshots of the email conversation i had with flipkart customer care. See them they are only sending the same email to me.

                                    Mob. No: [protected]
                                    Email: [protected]@gmail.com
                                    +8 photos
                                    Jan 8, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 06, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      T
                                      Thanda Garam
                                      from Chandigarh, Chandigarh
                                      Dec 5, 2018
                                      Resolved
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                                      Resolved

                                      Address: Ludhiana, Punjab, 141014

                                      Sir,
                                      My name : suraj kumar gupta
                                      I recently ordered a mobile redmi note 6 pro of rs 13000 of varient 4gbram/64gb on 23/11/2018 with filipkart order id no - od[protected].
                                      But when i receive my shipment of product then i found a fake mobile of iphone in box.
                                      I arise many complaints to filipkart for replacement of product i. E i orderd.
                                      But they cancel my return every time. I also show all the details of wrong shipment to filipkart but they not provide me any resolution of my problem.
                                      So i request you to solve my problem.
                                      And provide me my redmi note 6 pro.
                                      Help me sir
                                      Yours faithfully
                                      Suraj gupta
                                      +7 photos
                                      Jan 20, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Dec 05, 2018
                                      Updated by Thanda Garam
                                      I want to also show the cancellation of my return by filipkart many times

                                      Verified Support
                                      Dec 06, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Dec 20, 2018
                                      Flipkart Customer Care's response
                                      Customer raised a complaint stating that the product delivered was different from what was ordered. We have interacted with the customer and investigated the case. The seller and the courier service provider have confirmed that the same product was delivered to customer's mother as was ordered by the customer, so informed the same to the customer. Hence, closing the complaint from our end.
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