[Resolved]  Flipkart — return accepted and then rejected after a day

Address:732101
Website:www.flipkart.com

I have been a frequent shopper on flipkart but this order turned out to be a disaster for me with very little co-operation from flipkart

The order was placed on the 21st of september 2017 delivered on the 25th of september 2017

Order id
Od[protected]

The tv showed up some problem hence i requested for a replacement, my request was accepted so i instructed my parents to have it replaced if the flipkart delivery guys come but then all of a sudden my replacement was rejected which i got to know after returning from my vacations now after which i got in touch with the flipkart guys and they were like the replacement request can no longer be revived you should have informed about it the very moment your requeat was rejected we are sorry

Well when it comes to customer satisfaction this has never happened before with me on flipkart but this happened again with my scrren protector that i had ordered the replacemnt request got accepted and rejected twice on its own wow... Some sort of tecnical glitch from flipkarts end and the customer has to suffer.

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Jul 8, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2018
Flipkart Customer Care's response
We will revert on it.
Jun 06, 2018
Updated by Somudip
A guy calls me and tells me
Sir, we do acknowledge that you had raised a request for replacement within the replacement period but since its already been too late hence you need to get in touch with the respective brand for the problem.
Wow excellent resolution...
Either have it replaced or refund me as what i am asking for isnt illegitimate or lose a loyal customer who orders product everymonth without complaining...
Jun 06, 2018
Updated by Somudip
That wasnt even a resolution
Complaint comments 

Comments

Hi Flipkart Tiam

I like to bring it to you notice, many shop owner accros India in big cities, miss using this flash sale for Black marketing items from flash sale at addional 3000 to 5000 from cost offered by Flipkart, because of this, genuine customer like us cannot get product which we like to bay.
So please take this into consideration.
I'm not able to log in my Flipkart account from today evening. It says login unsuccessful. I have tried to reset password. But it says password update faild. Please help me.

My registered mobile: [protected]
Partha Pratim Sanyal

From 22 may i just got only message that your product will delivered on this day.. but still product is not delivered..

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